Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 12-FL-004 | 04/01/2012 | 10044204 | Hyundai: this bulletin provides information related to ecm software update of some 3.5l vehicles that may experience check engine light on. *js | 05/22/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/24/2012 | 16800 | 1 | |
| As i was driving vehicle lost all power on a highway very dangerous situation. again this has happened a second time now with 17000 miles. dealership said computer update the first time now throttle body i don't think there is an answer very dangerous. *tr | |||
| 12/24/2012 | 16800 | ||
| As i was driving vehicle lost all power on a highway very dangerous situation. again this has happened a second time now with 17000 miles. dealership said computer update the first time now throttle body i dont think there is an answer very dangerous. | |||
| 01/20/2013 | 11000 | 4 | |
| This is the fourth time since the purchase in april, 2012. the engine just shuts off while driving normally at a low speed. the dealer shop obviously could not find any issues. i cannot understand why this type of highly dangerous problem is not being addressed by nhtsa urgently. i see that there are other complaints of this nature reported. i cannot believe that i have to risk our family lives to prove that there is a serious fault with this vehicle! *tr | |||
| 11/01/2012 | 20000 | 1 | |
| At 2 times in the last few months the car engine has suddenly stopped while driving slowly on level ground. lost power steering and power brakes. car restarted immediately. so far dealership unable to reproduce or help with problem. *tr | |||
| 01/20/2013 | 11000 | 4 | |
| This is the fourth time since the purchase in april, 2012. the engine just shuts off while driving normally at a low speed. the dealer shop obviously could not find any issues. i cannot understand why this type of highly dangerous problem is not being addressed by nhtsa urgently. i see that there are other complaints of this nature reported. i cannot believe that i have to risk our family lives to prove that there is a serious fault with this vehicle! *tr | |||
| 11/01/2012 | 20000 | 1 | |
| At 2 times in the last few months the car engine has suddenly stopped while driving slowly on level ground. lost power steering and power brakes. car restarted immediately. so far dealership unable to reproduce or help with problem. *tr | |||
| 01/20/2013 | 11000 | ||
| This is the fourth time since the purchase in april, 2012. the engine just shuts off while driving normally at a low speed. the dealer shop obviously could not find any issues. i cannot understand why this type of highly dangerous problem is not being addressed by nhtsa urgently. i see that there are other complaints of this nature reported. i cannot believe that i have to risk our family lives to prove that there is a serious fault with this vehicle! | |||
| 11/01/2012 | 20000 | 1 | |
| At 2 times in the last few months the car engine has suddenly stopped while driving slowly on level ground. lost power steering and power brakes. car restarted immediately. so far dealership unable to reproduce or help with problem. *tr | |||
| 01/20/2013 | 11000 | ||
| This is the fourth time since the purchase in april, 2012. the engine just shuts off while driving normally at a low speed. the dealer shop obviously could not find any issues. i cannot understand why this type of highly dangerous problem is not being addressed by nhtsa urgently. i see that there are other complaints of this nature reported. i cannot believe that i have to risk our family lives to prove that there is a serious fault with this vehicle! | |||
| 11/01/2012 | 20000 | ||
| At 2 times in the last few months the car engine has suddenly stopped while driving slowly on level ground. lost power steering and power brakes. car restrarted immediately. so far dealership unable to reproduce or help with problem. | |||
| 01/20/2013 | 11000 | ||
| This is the fourth time since the purchase in april, 2012. the engine just shuts off while driving normally at a low speed. the dealer shop obviously could not find any issues. i cannot understand why this type of highly dangerous problem is not being addressed by nhtsa urgently. i see that there are other complaints of this nature reported. i cannot believe that i have to risk our family lives to prove that there is a serious fault with this vehicle! | |||
| 11/01/2012 | 20000 | ||
| At 2 times in the last few months the car engine has suddenly stopped while driving slowly on level ground. lost power steering and power brakes. car restrarted immediately. so far dealership unable to reproduce or help with problem. | |||
| 01/04/2013 | 6300 | 1 | |
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. *tr | |||
| 01/12/2013 | 5177 | 4 | |
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. *tr | |||
| 01/04/2013 | 6300 | ||
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. | |||
| 01/12/2013 | 5177 | 4 | |
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. *tr | |||
| 01/04/2013 | 6300 | ||
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. | |||
| 01/12/2013 | 5177 | ||
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. | |||
| 01/04/2013 | 6300 | 1 | |
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. *tr | |||
| 01/12/2013 | 5177 | ||
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. | |||
| 01/04/2013 | 6300 | 1 | |
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. *tr | |||
| 01/12/2013 | 5177 | ||
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. | |||
| 01/04/2013 | 6300 | ||
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. | |||
| 01/12/2013 | 5177 | ||
| Just got out of a shopping center and onto mira mesa blvd, san diego. car stalled! i was going @ 30 miles/hour or so. total miles on the car when this happened were 5177 miles. when it stalls, it behaves as if key is moved to on position but car has not been started. this is the 4th time car has stalled since i bought new in august (yes, in 5 months and within @ 5,000 miles). prior two times were just a before christmas on 12/23/2012 (on the same day, @ 1 minute apart). at this time i was going slow speed @ 25 miles/hour on a windy down hill road. fortunately, there were no fast moving cars behind me in all 4 cases. i am afraid that someone may hit me from behind when car stalls like this. car has been to dealer twice for the same issue. they seems to have no clue. last time i went, just after christmas, that changed throttle body. i was hopping that it will fix the issue but i am not that lucky as it came back in just 3 weeks! i have opened a case with hyundai already right after the first incident, will have to follow up with them again. | |||
| 01/04/2013 | 6300 | ||
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. | |||
| 12/27/2011 | 5500 | ||
| While driving on an overpass and turning to the left, i had just applied the breaks and was applying the gas as i had to get onto the interstate. i noticed the car decelerated, i had no braking power and it was very difficult to steer the car so i coasted to the side of the road. i almost got rear ended by several cars behind me. all the lights were on the car but it seemed dead. i turned the key off and put the car in park. while talking to my husband, i turned the car on and it started and off i drove off with no further problems. what's worse is that day i had my two little girls and my mother in the car. i had to continue to driving since we were on our way to an important doctors appointment. i can't imagine if i were on the interstate at 70 miles an hour. when i called to make an appointment with hyundai service they acted like it has never happened before. | |||
| 11/21/2012 | 8500 | ||
| Without any warning, the engine shut off while driving normally. this is the third time since the purchase, and please advise any way to take action on this dangerous issue. i just know that the dealer will just say that they will look into it, and they will not be able to fix this. do i have to go through all the visits to the dealer and build a case for a lemon? where can i get help? | |||
| 10/31/2012 | 11000 | 3 | |
| While turning into a parking lot, engine died without warning. this is the third time the engine has died without warning while driving at low speeds. when the engine dies, the car loses steering and brakes and is very unsafe. *tr | |||
| 10/31/2012 | 11000 | ||
| While turning into a parking lot, engine died without warning. this is the third time the engine has died without warning while driving at low speeds. when the engine dies, the car loses steering and brakes and is very unsafe. | |||
| 10/31/2012 | 2600 | 1 | |
| Vehicle stalled as turning into driveway of shopping complex. the steering wheel froze as i was trying to turn left. in the dashboard, no lights on except malfunction indicator light was lit. restarted car and drove on, the malfunction light got turned off, came home and then called dealer. drove to dealer but they could not diagnose the issue since the light was not on and so no code can be found. car is less than 3 months old and not even 3000 miles on the car. i feel this car is not safe unless hyundai takes care of the problem. not diagnosing and addressing the issue makes me concerned. if car stalls while driving then that is very dangerous as it can cause an accident such as car hitting from behind. i am very much concern with such a problem for car as new as mine. *tr | |||
| 10/31/2012 | 11000 | ||
| While turning into a parking lot, engine died without warning. this is the third time the engine has died without warning while driving at low speeds. when the engine dies, the car loses steering and brakes and is very unsafe. | |||
| 10/31/2012 | 2600 | 1 | |
| Vehicle stalled as turning into driveway of shopping complex. the steering wheel froze as i was trying to turn left. in the dashboard, no lights on except malfunction indicator light was lit. restarted car and drove on, the malfunction light got turned off, came home and then called dealer. drove to dealer but they could not diagnose the issue since the light was not on and so no code can be found. car is less than 3 months old and not even 3000 miles on the car. i feel this car is not safe unless hyundai takes care of the problem. not diagnosing and addressing the issue makes me concerned. if car stalls while driving then that is very dangerous as it can cause an accident such as car hitting from behind. i am very much concern with such a problem for car as new as mine. *tr | |||
| 10/31/2012 | 2600 | ||
| Vehicle stalled as turning into driveway of shopping complex. the steering wheel froze as i was trying to turn left. in the dashboard, no lights on except malfunction indicator light was lit. restarted car and drove on, the malfunction light got turned off, came home and then called dealer. drove to dealer but they could not diagnose the issue since the light was not on and so no code can be found. car is less than 3 months old and not even 3000 miles on the car. i feel this car is not safe unless hyundai takes care of the problem. not diagnosing and addressing the issue makes me concerned. if car stalls while driving then that is very dangerous as it can cause an accident such as car hitting from behind. i am very much concern with such a problem for car as new as mine. | |||
| 10/26/2012 | 7600 | 1 | |
| Without any warning, the engine shut off with the gear in d - driving on a flat road normally. this also happened around 3500 miles around july 20, 2012. *tr | |||
| 10/26/2012 | 7600 | ||
| Without any warning, the engine shut off with the gear in d - driving on a flat road normally. this also happened around 3500 miles around july 20, 2012. | |||
| 08/17/2012 | 2600 | 1 | |
| Engine would intermittently run rough, sputter and choke while driving. *tr | |||
| 08/17/2012 | 2600 | ||
| Engine would intermittently run rough, sputter and choke while driving. | |||
| 09/17/2012 | 3562 | 6 | |
| This is the 6th engine stalling during driving. the engine light, engine oil pressure and charging system lights were on. the dealer could not diagnose or fix it. *tr | |||
| 09/17/2012 | 3562 | ||
| This is the 6th engine stalling during driving. the engine light, engine oil pressure and charging system lights were on. the dealer could not diagnose or fix it. | |||
| 08/27/2012 | 3160 | 5 | |
| The engine stalled the 5th time during driving! almost caused another accident! *tr | |||
| 08/27/2012 | 3160 | ||
| The engine stalled the 5th time during driving! almost caused another accident! | |||
| 08/06/2012 | 2500 | 4 | |
| The engine stalled the 4th time. dealership could not reach a diagnosis and unable to fix it.. *tr | |||
| 08/06/2012 | 2500 | ||
| The engined stalled the 4th time. dealership could not reach a diagnosis and unable to fix it.. | |||
| 07/26/2012 | 3041 | 1 | |
| I was driving on the freeway, and noticed a ticking sound. over 2 miles it became progressively worse until it was a loud knocking. i had to exit one freeway, and merge to another, before i could get to an actual exit. upon trying to accelerate to speed to merge, the knock became severe, i lost compression, and the suv died. there was a puff of smoke out of the exhaust and i rolled to the shoulder. after being towed to the dealership i found out that the #4 rocker arm had shot through the engine block causing a hole in the engine. *tr | |||
| 08/06/2012 | 2500 | ||
| The engined stalled the 4th time. dealership could not reach a diagnosis and unable to fix it.. | |||
| 07/26/2012 | 3041 | 1 | |
| I was driving on the freeway, and noticed a ticking sound. over 2 miles it became progressively worse until it was a loud knocking. i had to exit one freeway, and merge to another, before i could get to an actual exit. upon trying to accelerate to speed to merge, the knock became severe, i lost compression, and the suv died. there was a puff of smoke out of the exhaust and i rolled to the shoulder. after being towed to the dealership i found out that the #4 rocker arm had shot through the engine block causing a hole in the engine. *tr | |||
| 07/26/2012 | 3041 | ||
| I was driving on the freeway, and noticed a ticking sound. over 2 miles it became progressively worse until it was a loud knocking. i had to exit one freeway, and merge to another, before i could get to an actual exit. upon trying to accelerate to speed to merge, the knock became severe, i lost compression, and the suv died. there was a puff of smoke out of the exhaust and i rolled to the shoulder. after being towed to the dealership i found out that the #4 rocker arm had shot through the engine block causing a hole in the engine. | |||
| 08/06/2012 | 2200 | 4 | |
| The vehicle engine stalled randomly during driving, total 4 times, almost causing 4 accidents. the dealer mechanic inspected the vehicle but could not find the causes for this problem and therefore was unable to fix it, leaving the vehicle in a status with tremendous safety concerns. *tr | |||
| 08/06/2012 | 2200 | ||
| The vehicle engine stalled randomly during driving, total 4 times, almost causing 4 accidents. the dealer mechanic inspected the vehicle but could not find the causes for this problem and therefore was unable to fix it, leaving the vehicle in a status with tremendous safety concerns. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/22/2012 | 2400 | ||
| On thursday mar 22 2012 i was driving my hyundai santa fe se awd with 2400 miles on it in two way down hill road with a speed of 20 to 25 miles per hour than all of sudden without any warning or any sign the car just die on me i tried to turn it back on it did turn on so next day i took it to hyundai delear in san jose california theey checked it and said they couldn't find nothing wrong with so i am kind of concern about my safety and my family if this does happen again | |||