Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/27/2013 | 24549 | ||
| Tl- the contact owns a 2012 hyundai santa fe. the contact stated that while driving at 65 mph, the vehicle lost acceleration power and did not accelerate over 30 mph. the engine had to be shut off for the vehicle to regain acceleration. the dealer replaced the throttle body and the computer system was updated. less than two weeks later, the failure recurred. the vehicle was returned to the dealer and the throttle body was again replaced and the contact was awaiting the results of more testing. the manufacturer was notified and advised her to take the vehicle to a different dealer. the vehicle had not been repaired. the failure and current mileage was 24,549. mah | |||
| 12/24/2012 | 16800 | 1 | |
| As i was driving vehicle lost all power on a highway very dangerous situation. again this has happened a second time now with 17000 miles. dealership said computer update the first time now throttle body i don't think there is an answer very dangerous. *tr | |||
| 01/27/2013 | 24549 | ||
| Tl- the contact owns a 2012 hyundai santa fe. the contact stated that while driving at 65 mph, the vehicle lost acceleration power and did not accelerate over 30 mph. the engine had to be shut off for the vehicle to regain acceleration. the dealer replaced the throttle body and the computer system was updated. less than two weeks later, the failure recurred. the vehicle was returned to the dealer and the throttle body was again replaced and the contact was awaiting the results of more testing. the manufacturer was notified and advised her to take the vehicle to a different dealer. the vehicle had not been repaired. the failure and current mileage was 24,549. mah | |||
| 01/27/2013 | 24549 | ||
| Tl- the contact owns a tl-the contact owns a 2012 hyundai santa fe. the contact stated that while driving at 65mph the vehicle lose acceleration and did not accelerate over 30mph. the engine had to be shut off for the vehicle to regain acceleration. the dealer replaced the throttle body, the computer system was updated. less than two weeks later the failure recurred. the vehicle was returned to the dealer and the throttle body was again replaced and the contact was awaiting the results of more testing. the manufacturer was notified and advised her to take the vehicle to a different dealer. the vehicle had not been repaired. the failure and current mileage was 24,549. dt | |||
| 01/04/2013 | 6300 | 1 | |
| In stop and go traffic, i took my foot off the brake to coast towards the car in front of me. this pattern had been going on for several miles. i was not touching the accelerator and in fact, my foot was not on the brake either, and the car suddenly accelerated full throttle. i had just a couple of seconds to try to avoid hitting the vehicle in front of me. i swerved to the right, towards the shoulder, but i hit the truck in front of me. i was braking the entire time, but it was not enough to stop the sudden unintended acceleration. my left bumper hit his truck on the right hand side of his bumper. my radiator was damaged and leaked all the fluid out onto the highway. the car was not drivable because of the radiator. *tr | |||
| 12/31/2012 | 15415 | ||
| The car was parked on a sloping driveway. the keys were removed from the ignition and the car was shifted to park. a 2 year old child alone in the car managed to shift from park to neutral without the key being in the ignition or applying any brake pressure. the car then rolled down the driveway and into traffic. by sheer luck and adrenaline, i managed to run after the car, get the door open, dive in, and stop the car by depressing th brake pedal with my hand before an accident occurred. after this event, i was able to reproduce the shift-from-park-to-neutral-without-key-or-brake behavior 100% of the time. this is extremely dangerous.... my kid could have been hurt or worse. this car should be recalled. | |||
| 07/25/2012 | 3323 | 1 | |
| I pulled into a parking lot, in front of a bakery, and stopped to allow a car to leave a parking spot. i then proceeded to pull into the vacant parking spot and when i applied the brakes, the vehicle sounded like it was actually gunning into a higher gear, and as i was pushing harder down on the brake with my right foot the vehicle jumped the sidewalk in front of the bakery. i proceeded to apply both my feet to the brakes in hopes that the vehicle would stop, and it did. thankfully no one was injured and the vehicle stopped before entering the bakery window. i called the dealership and arranged for them to tow it to their mechanics department. *tr | |||
| 07/25/2012 | 3323 | ||
| I pulled into a parking lot, in front of a bakery, and stopped to allow a car to leave a parking spot. i then proceeded to pull into the vacant parking spot and when i applied the brakes, the vehicle sounded like it was actually gunning into a higher gear, and as i was pushing harder down on the brake with my right foot the vehicle jumped the sidewalk in front of the bakery. i proceeded to apply both my feet to the brakes in hopes that the vehicle would stop, and it did. thankfully no one was injured and the vehicle stopped before entering the bakery window. i called the dealership and arranged for them to tow it to their mechanics department. | |||
| 10/25/2010 | 1320 | ||
| Driver was pulling into a parking space when santa fe suddenly surged or lunged forward and to the right causing car to jump over a concrete bumper and into another car parked at a 90-degree angle. after the accident investigation was cleared driver proceeded to the local dealership. enroute the santa fe would not shift out of low gear. dealer claimed the events could not be duplicated. | |||