Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 11/20/2012 | 5000 | 1 | |
| I was stopped in a left turn lane and i believe i was the 8th or 9th vehicle in line. i had my foot on the brake pedal and the pedal went to the floor! i turned my steering wheel to the left as far as i could, but i tapped the bumper of the vehicle in front of me. there were no injuries and very minor damage to the rear bumper of the vehicle in front of me, and very minor damage to my front bumper. no other vehicles were involved. i called the hyundai dealership and told them that my brakes had failed and had caused an accident. i was told that it was probably not the brakes, but the master brake cylinder. i had the vehicle towed to the dealership (carl gregory hyundai, at northlake, columbus, ga) this morning i called to check on the status of the vehicle and was told that they had driven the vehicle for 200 miles and could not reproduce the problem. i had already told them that i was stopped in a turn lane when the brakes failed!! i was told that the hyundai representative told them to replace the master cylinder. *tr | |||
| 11/20/2012 | 5000 | ||
| I was stopped in a left turn lane and i believe i was the 8th or 9th vehicle in line. i had my foot on the brake pedal and the pedal went to the floor! i turned my steering wheel to the left as far as i could, but i tapped the bumper of the vehicle in front of me. there were no injuries and very minor damage to the rear bumper of the vehicle in front of me, and very minor damage to my front bumper. no other vehicles were involved. i called the hyundai dealership and told them that my brakes had failed and had caused an accident. i was told that it was probably not the brakes, but the master brake cylinder. i had the vehicle towed to the dealership (carl gregory hyundai, at northlake, columbus, ga) this morning i called to check on the status of the vehicle and was told that they had driven the vehicle for 200 miles and could not reproduce the problem. i had already told them that i was stopped in a turn lane when the brakes failed!! i was told that the hyundai representative told them to replace the master cylinder. | |||
| 09/24/2012 | 2850 | 1 | |
| Stopped at a red light the brakes failed to work. *tr | |||
| 09/24/2012 | 2850 | ||
| Stopped at a red light the brakes failed to work. | |||
| 07/25/2012 | 3323 | 1 | |
| I pulled into a parking lot, in front of a bakery, and stopped to allow a car to leave a parking spot. i then proceeded to pull into the vacant parking spot and when i applied the brakes, the vehicle sounded like it was actually gunning into a higher gear, and as i was pushing harder down on the brake with my right foot the vehicle jumped the sidewalk in front of the bakery. i proceeded to apply both my feet to the brakes in hopes that the vehicle would stop, and it did. thankfully no one was injured and the vehicle stopped before entering the bakery window. i called the dealership and arranged for them to tow it to their mechanics department. *tr | |||
| 07/25/2012 | 3323 | ||
| I pulled into a parking lot, in front of a bakery, and stopped to allow a car to leave a parking spot. i then proceeded to pull into the vacant parking spot and when i applied the brakes, the vehicle sounded like it was actually gunning into a higher gear, and as i was pushing harder down on the brake with my right foot the vehicle jumped the sidewalk in front of the bakery. i proceeded to apply both my feet to the brakes in hopes that the vehicle would stop, and it did. thankfully no one was injured and the vehicle stopped before entering the bakery window. i called the dealership and arranged for them to tow it to their mechanics department. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/27/2011 | 5500 | 1 | |
| While driving on an overpass and turning to the left, i had just applied the brakes and was applying the gas as i had to get onto the interstate. i noticed the car decelerated, i had no braking power and it was very difficult to steer the car so i coasted to the side of the road. i almost got rear ended by several cars behind me. all the lights were on the car but it seemed dead. i turned the key off and put the car in park. while talking to my husband, i turned the car on and it started and off i drove off with no further problems. what's worse is that day i had my two little girls and my mother in the car. i had to continue to driving since we were on our way to an important doctors appointment. i can't imagine if i were on the interstate at 70 miles an hour. when i called to make an appointment with hyundai service they acted like it has never happened before. *tr | |||
| 12/02/2011 | 3100 | ||
| Tl* the contact owns a 2012 hyundai santa fe. the contact was driving approximately 35 mph when the brake pedal was engaged; there was a delayed response and she also heard a squeaky noise. in addition, the pedal extended to the floor abruptly and the vehicle eventually came to a stop. the failure occurred intermittently at any given speed. the vehicle was taken to an authorized dealer who was unable to determine the cause of failure. the technician stated the defect was a common issue. there was a recall related to the brake malfunction associated with the 2011 model year vehicles under nhtsa recall campaign number 10v613000 (service brakes, hydraulic: foundation disc: caliper). the manufacturer was notified of the problem. the approximate failure mileage was 3,100. | |||
| 12/02/2011 | 3100 | ||
| Tl- the contact owns a 2012 hyundai santa fe. the contact was driving approximately 35 mph when the brake pedal was engaged; there was a delayed response and she also heard a squeaky noise. in addition, the pedal extended to the floor abruptly and the vehicle eventually came to a stop. the failure occurred intermittently at any given speed. the vehicle was taken to an authorized dealer who was unable to determine the cause of failure. the technician stated the defect was a common issue. there was a recall related to the brake malfunction associated with the 2011 model year vehicles under nhtsa recall campaign number 10v613000 (service brakes, hydraulic: foundation disc: caliper). the manufacturer was notified of the problem. the approximate failure mileage was 3,100. rvk | |||
| 12/02/2011 | 3100 | ||
| Tl-the contact owns a 2012 hyundai santa fe. the contact was driving approximately 35 mph, and when the brake pedal was engaged a squeaky noise emitted with a delayed response. in addition, the pedal extended to the floor abruptly and. the vehicle eventually came to a stop. the failure occurred intermittently at any given speed. the vehicle was taken to an authorized dealer who was unable to determine the cause of failure. the technician stated the defect was a common issue. there was a recall related to the brake malfunction associated with the 2011 model year vehicles under nhtsa campaign id number 10v613000 (service brakes, hydraulic: foundation components: disc: caliper). the manufacturer was notified of the problem. the approximate failure mileage was 3,100. js | |||