Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/15/2013 | 104 | ||
| Driving this vehicle on the highway is very unsafe.vehicle wanders,very hard to control.constantly have to correct what feels like six inches of free play between steering wheel and front tires. | |||
| 12/03/2012 | 27 | 1 | |
| Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now! | |||
| 02/15/2013 | 104 | ||
| Driving this vehicle on the highway is very unsafe.vehicle wanders,very hard to control.constantly have to correct what feels like six inches of free play between steering wheel and front tires. | |||
| 12/03/2012 | 27 | 1 | |
| Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now! | |||
| 01/10/2013 | 50 | ||
| Steering is very problematic. the cars drifts and it is a constant challenge to keep in a straight line. | |||
| 12/01/2012 | 2000 | ||
| Tl-the contact owns a 2013 hyundai santa fe. the contact stated that the steering failed and caused the vehicle to swerve from left to right. the steering had to be set to the sport setting for highway driving and to the comfort setting for city driving in order for the contact to be able to control the steering. the vehicle was taken to the dealer, who upgraded the steering computer system however, the failure was not corrected. the manufacturer advised that nothing was wrong with the steering. the vehicle was not repaired. the vin was not available. the failure mileage was 2,000 and the current mileage was 4,000. mah | |||
| 01/10/2013 | 50 | ||
| Steering is very problematic. the cars drifts and it is a constant challenge to keep in a straight line. | |||
| 12/01/2012 | 2000 | ||
| Tl-the contact owns a 2013 hyundai santa fe. the contact stated that the steering failed and caused the vehicle to swerve from left to right. the steering had to be set to the sport setting for highway driving and to the comfort setting for city driving in order for the contact to be able to control the steering. the vehicle was taken to the dealer, who upgraded the steering computer system however, the failure was not corrected. the manufacturer advised that nothing was wrong with the steering. the vehicle was not repaired. the vin was not available. the failure mileage was 2,000 and the current mileage was 4,000. mah | |||
| 01/10/2013 | 50 | ||
| Steering is very problematic. the cars drifts and it is a constant challenge to keep in a straight line. | |||
| 12/01/2012 | 2000 | ||
| Tl-the contact owns a 2013 hyundia santa fe. the contact stated that the steering failed and caused the vehicle to swerved, the vehicle could not be kept in the lane the steering swerved to the right and left. the steering had to be set to sport setting for highway driving, and to comfort setting for city driving to be able to control the steering. the vehicle was taken to the dealer. the dealer upgraded the steering computer system; however the failure was not corrected. the manufacturer advised that nothing was wrong with the steering. the vehicle was not repaired. the vin was not available. the failure mileage was 2,000 and the current mileage was 4,000. li | |||
| 01/04/2013 | 17 | 1 | |
| It is hard to keep the car going straight in a highway. have to correct it all of the time. that is very unsafe and uncomfortable. *tr | |||
| 01/04/2013 | 17 | ||
| It is hard to keep the car going straight in a highway. have to correct it all of the time. that is very unsafe and unconfortable. | |||
| 11/25/2012 | 150 | ||
| Tl* the contact owns a 2013 hyundai santa fe. the contact stated that while driving, she began to turn the wheel and noticed that she had to constantly straighten the wheel. the vehicle was taken to the dealer for inspection but did not come up with a diagnosis. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 150. | |||
| 11/25/2012 | 150 | ||
| Tl- the contact owns a 2013 hyundai santa fe. the contact stated that while driving the vehicle, she began to turn the wheel and noticed that she would have to constantly straighten up the wheel. the vehicle was taken to the dealer for inspection but did not come up with a diagnosis. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 150. ap | |||
| 08/27/2012 | 1 | ||
| The car wants to go anywhere but straight. any uneven pavement, wind gusts or cars passing by cause the car to require a steering correction. at speeds over fifty miles per hour steering input is required ninety percent of the time to keep the car within the driving lane. the dealer checked the alignment and said everything was to specification and normal. this is the worst vehicle i've ever driven including several motor homes. ## vin passed ## hyundai santa fe 2013 ## *tr | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 12/03/2012 | 27 | 1 | |
| Vehicle delivered as new, immediately upon attempting to pump and fill gasoline tank, the pump clicked as full. however, gasoline gauge on dash only would and continues to show 3/4 full. there have been numerous attempts and replacement equipment to address and eradicate this situation and nothing has corrected the situation nor does hyundai have any answers available to correct this situation. the vehicle has been in my favorite hyundai service facility for many days and when finally returned the only answer i was given, was that the vehicle is an early production of the model and they have had some of same problem. in addition the electronic steering is a great disappointment as it is quite difficult to keep the vehicle on a true straight pathway no matter what the composition of the pavement. there was some sort of alert from the factory on an adjustment however and was addressed but is still terrible. then there's an issue on the hitch whereby then trailer prep wiring was included on the invoice, installed by the selling dealer and the servicing dealer feels it not there duty/responsibility to repair it. i have been a hyundai customer since 2001 as this is a very great disappointment and besides safety issues. these issues must be cleared up asap by both the hyundai manufacturer and straightened out with their dealers. please ! i would think the manufacturer admitting they know of the problem and cannot solve it they would replace my exact vehicle as i purchased it equipped and take back this one. they know of the problem so just simply replace my vehicle without any charges to me now! | |||