Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 01360091 | 07/01/2001 | 621626 | Subject regarding shop manual correction for idle speed actuator resistance check. *yh | 09/27/2001 | |
| 9960001 | 12/01/1999 | 610122 | This tsb is being issued to provide body dimension information. *tt | 04/17/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| STRUCTURE - FRAME AND MEMBERS | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| PE08029 | HYUNDAI MOTOR COMPANY | 04/22/2008 | 08/21/2008 | FRONT SUB-FRAME CORROSION | ||
| The office of defects investigation (odi) opened preliminary evaluation, pe08-029, on april 22, 2008, based on 40 consumer complaints alleging front sub-frame corrosion in model year (my) 1999 through 2002 hyundai sonata vehicles.complaints describe severe corrosion of the vehicle sub-frame in the area where the right-front lower control arm is attached.in some vehicles, sub-frame corrosion has caused complete or partial detachment of the control arm, resulting in wheel collapse or separation. in response to odi's information request letter for pe08-029, hyundai provided owner complaints, field reports, and warranty claim data for approximately 197,906 my 1999 through 2002 subject vehicles sold or leased in the united states.the base warranty for the subject vehicles is 60 months or 60,000 miles, whichever occurs first.according to hyundai, prolonged exposure to the road salts may result in corrosive damage to the subframe.hyundai redesigned the sub-frame early in the my 2004 production (november 2003) to address problems with premature corrosion of the crossmember near the right-front suspension attachment. odi's analysis of both complaint and warranty data for the my 1999 through 2002 sonata vehicles shows that the failure rates are significantly higher in salt belt states, which account for approximately 50 percent of vehicle sales and over 90 percent ofcomplaints and warranty claims related to the alleged defect (note:for purposes of this investigation the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).according to hyundai, the alleged defect results in a progressive loss of structural integrity of the subframe and there is ample opportunity for the problem to be detected (by inspection, steering feel or tire wear anomalies) and repaired before it reaches a state where a safety related incident may occur.hyundai identified 4 allegations of vehicle disablement and 1 allegation of a crash; where the lower control arm broke from the vehicle while driving at 55 mph and the driver lost control and drove into a yard.there were no reported injuries.odi received a separate allegation of a crash, where the complainant alleged that while driving around a slight curve at 65 mph on a freeway, the vehicle sub-frame fractured and the driver lost control of the vehicle and went off the road.again, no injuries were reported.approximately one-third of the complaints to odi allege that the sub-frame corrosion resulted in a loss of control and/or a vehicle disablement due to wheel collapse or separation.this investigation has been upgraded to an engineering analysis (ea08-016) covering my 1999 through early-2004 hyundai sonata vehicles in salt-belt states and equipped with the subject sub-frame design to further assess the frequency and safety consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/27/2010 | 165 | ||
| I am writing in regard to my 2000 hyundai sonata and its sub frame corrosion and the frustration i am feeling from this situation. i was driving to work on friday august 27th around 520 a.m. and had been on the i-10 freeway about 5 miles going around 65 miles an hour, the road soon has a speed limit of 75 mph | |||
| 06/01/2009 | 122000 | 1 | |
| Frame rusted out on right front passenger side. right front wheel came loose collapsed, breaking trans axle.....repair costs over $2000.00...not...including possible damage to transmission, if i did get frame repaired...many conversations with hyundai, never told there was a recall on this problem with this vehicle... junked car....found out about recall nbr-78622 after getting rid of the car....hyundai told me, since i no longer own the car....i am out of luck.... *tr | |||
| 03/24/2009 | 128000 | 1 | |
| After taking my 2000 sonata to town fair tires to replace a damaged tire i was told you have a hole in your frame...you should get that looked at ...so the following monday i took it in to my mechanic who told me that townfair tires never should have let me leave the lot. my a-frame had a 6 piece completely rotted and missing, near my front right tire. he said one good pothole and my wheel would have come off. i'm told it will cost $1,000 to fix. and if i decide to do this, i'm out of a car for a week!! and while i wait i'm still out of a car anyway! i'm hearing more and more stories of other sonata owners having this very same problem. i'm lucky that i wasn't on the highway doing 60mph and had my wheel fall off. *tr | |||
| 02/22/2009 | 120765 | 1 | |
| On 2/22/09 i noticed the front tires on my 2000 hyundai sonata were very worn and the wires were showing . the tires were in good shape when they were rotated to the front 1/29/09. after getting several quotes on new tires, i choose our local hyundai dealer to replace the tires. the car was taken in on 2/25/09 to the local hyundai dealer to have tires replaced. after the tech had replaced the tires, he was going to check the alignment. upon checking the alignment he notice that the frame by the front passenger tire was rusted out and cracked. he recommended not doing the alignment and stated the car wasn't safe to drive.the next day 2/26/09 i contacted dealership by phone about an estimate to fix the problem, they gave me a quote of $ 1300.00 for new subframe and to replace it then do an alignment. after deciding i really didn't want to pay that much money, i went to a local body shop later that morning to get an estimate. the body shop owner gave me an estimate of $ 1035.00 to replace with a new subframe and recommended possibly using a used part from a salvage yard, if he could find one. the car was taken to the body shop and left there the next day 2/27/09. when i went to pick the car up the owner stated that he had tried several savage yards to find a used subframe and couldn' t find one because the 1999 and 2000 hyundai sonata were notorious for rusting out on the subframe and my only choice was getting a new subframe and replacing it for $ 1035.87. later that evening i done some more research on the internet about subframes on 2000 hyundai sonatas. i learned that it was very common problem that the subframe rusted out on the 1999-2002 hyundai sonatas from your web site and many others. i learned that n.h.t.s.a has began an investigation into the matter and i wanted to notify n.h.t.s.a about the problem that i am also having with my vehicle. i notified hyundai on 2/27/09 by phone about my problem and i am waiting for a response. *tr | |||
| 08/29/2008 | 140000 | ||
| Tl*the contact owns a 2000 hyundai sonata. while making a turn at approximately 5 mph, the vehicle jerked to the right and then completely shut off. the contact exited the vehicle and discovered that the front passenger side tire was shredded and the subframe failed. the vehicle would start, but it did not move. the vin is not included in the recall. the recall number was unknown. the current and failure mileages were 140,000. | |||
| 06/22/2008 | 94688 | 1 | |
| This complaint involves a 2000 hyundai sonata. i was having routine maintenance done on the vehicle and was notified during service that the entire front end suspension and frame on my car is rusted out. when i looked at it, there were large rust holes apparent in the crossmembers and every weld i could see is completely covered in rust. my mechanic advised me that this is not normal for an eight year old car and that it may be unsafe to drive it much longer for fear that the suspension or frame will collapse. *tr | |||
| 03/28/2000 | 1 | ||
| I took my car to my personal mechanic on 3/19/2008 because the car was making a squeaking noise on an irregular basis and it was not steering properly. he took it for a drive w/ myself in the car. it made no noise and it did not pull. he reassured that everything was ok at that time, however, if it became a problem to let him know. the squeaking returned intermittently. a little over a week later on 3/28/2008, i was driving from my home in scranton, pa to my son's dr's appointment in philadelphia, pa. i was on the pa turnpike for a little over an hour, during which time i noted to my mother (driving with me) that the car was going straight, however the steering wheel was turned left. upon getting onto the schuylkill expressway i heard a squeal on the tight left turn (a very dangerous, high traffic highway) and stayed on that for approx another 10miles. i turned onto another highway. immediately after getting off the highway i stopped at the first intersection. after stopping i tried to pull out and there was a loud clunking noise, smoke from under the hood and the car would not move at all. while i was stuck in the middle of a dangerous intersection (the cops even drove right on by), i was frantic considering the fact that if had happened seconds sooner, it would no doubt have been tragic accident involving not only myself, my mother and my eight year old son but also others on the highway. the mechanic, who evaluated the car the previous week, stated that the sub-frame was rotted and rusted out which resulted in the axle dropping out of the transmission. he couldn't find used parts. the junk yards said all of the '99 and '00 sonatas have this problem. this lack of knowledge put my family's safety in grave danger. no there was no crash and no there was no property damage. that was only due to the fortunate timing of this incident. please contact hyundai to recall this part no one should be put in this life threatening situation. *tr | |||
| 09/09/2007 | 0 | 05/03/2003 | |
| I have a 2000 hyundai sonata which i purchased used in 2003 from koeppel hyunda idealer in long island city new york. i have not had any major problems with the car at all. this week i began to notice something not feeling right in the front end, so i brought it to my mechanic. he said the struts needed to be replaced, but that i have a bigger problem than that. it seems that the entire subframe of the car is rusted and rotting away. he tried to locate a used frame from a junkyard,(because this is not covered by the warrenty), but was unable to get one. each person he spoke to at various junk yards knew exactly what he needed , but informed him that a used subframe for the sonata was impossible to come by because on all the sonatas that were junked, the subframes were rotted through from rust. i'm betting that some of these cars were junked for that very reason. apparently there's a problem here, but hyundai is unwilling to acknowledge it. when i call they tell me they've never heard of this problem before. hard to believe. i was told a new frame would cost me1300 dollars. the only thing the mechanic can offer to do for me is to weld steel to the parts of the frame that are still solid and try to reinforce the frame. at this point i am very frustrated, because i work at night and need a car to get back and forth. i have been paying for a rental for the past 3 days and it's getting expensive. hyundai needs to address this problem before somebody gets seriously hurt. | |||
| 06/06/2003 | 2 | 08/30/2000 | |
| I had my bearings replaced, my rear hub bearings. now it is making to same noise and they now say it is not the bearings-they do not know what it is! my car idle sounds like is going to stall all the time when i am stopped. the car pulls around 5,20 and 50 mph like it just cannot get gas or the transmission is bad. i brought it in 2xs. they say they do not know what it is and cannot get anything on the diag machines. now i am passed 60,000 miles. after having my car for 2 days (giving me no lender or rental) they found a problem at the last minute. oil leaked from the valves into the spark plug wires into the coil pack and that is the car pulling problem. they say i have to pay $600 to fix it. this was on june 6,2003. i brought the car in for the idle which was not fixed and brought it in for this engine hesitation 2xs. both times they did not and couldnot fix these problems. i have the receipts that they could not fix nor repeat these problems, but they are noted. i should not have to pay for these repairs!!!! this is not daily upkeep!! this must be defect!! i have a real problem with this car! i need to be contacted on this matter for hyundai to pay for these repairs! i am having a difficult time on this matter. these parts need to be replaced now and i cannot and shouldn't have to pay for these parts or labor! i also have had my front driver window regulator fixed 4 times, my front passenger side regulator fixed once, my rear regulator fixed once. i had to buy a new battery for my car and a new headlight in the first year(hyundai said i had to submit paperwork to see if they would vote to repay me for my cost of the battery). i had my air bag light going off(which now i never trust for it to go off when needed or even go off when not ). my paint is chipping everywhere! my front passenger window leaks all over my carpet inside floor. and many more problems! *jb thank you, darlene liddane dliddane@earthlink.net 941-637-0802 | |||
| STRUCTURE - BODY | |||
| 10/11/2012 | 115428 | 1 | |
| My hyundai dealer has refused to honor their 100,000miles, 10 years warranty many times that i bring the car to be fixed under the warranty since the car was only 8years old and 76,000 miles since 2008. they refuse to fix the problems that i experienced by saying my car is not listed in any recall campaign. unfortunately this year, on 10/11/12, i took my car for an annual state inspection for 2000 hyundai sonata and it fails the safety inspection. here is what it says: ***vehicle memo*** vehicle is unsafe to drive...rear sub-frame has hole rotted through... due to the current financial situation, i don't know how i will get this car fixed because the car is now 115,000miles and 12 years old and i don't know if they will fix it. they have continuously refused to fix my car under warranty even when it was clearly within the warranty period and i was lucky then that i have been able to pay the fixes out of pocket but i don't have the luxury of paying out of pocket this time. i am in need of miracles now. *tr | |||
| 10/11/2012 | 115428 | ||
| My hyundai dealer has refused to honor their 100,000miles, 10 years warranty many times that i bring the car to be fixed under the warranty since the car was only 8years old and 76,000 miles since 2008. they refuse to fix the problems that i experienced by saying my car is not listed in any recall campaign. unfortunately this year, on 10/11/12, i took my car for an annual state inspection for 2000 hyundai sonata and it fails the safety inspection. here is what it says: ***vehicle memo*** vehicle is unsafe to drive...rear sub-frame has hole rotted through... due to the current financial situation, i don't know how i will get this car fixed because the car is now 115,000miles and 12 years old and i don't know if they will fix it. they have continuously refused to fix my car under warranty even when it was clearly within the warranty period and i was lucky then that i have been able to pay the fixes out of pocket but i don't have the luxury of paying out of pocket this time. i am in need of miracles now. | |||
| 07/17/2008 | 127000 | 1 | |
| Noise noted when attempting right turn. drove & came to stop-heard loud noise from right front end - car pulled right & tire popped out. car undriveable. after exam by mechanic, it was noted the right front car frame had snapped in half. car has never been involved in car crash - i am the original owner. with that particular defect, had it gone over a pothole on the interstate hwy @ hwy speed, it could have very likely caused a fatality accident. *tr | |||
| 08/25/2007 | 84000 | 1 | |
| On august 25th, 2007, my wife and i were driving home on the southern state parkway. there was quite some traffic (stop-and-go kind of thing) so we weren't at a high speed. when the person in front of me had to stop short, i stepped on the brakes, and the front right wheel of my car sunk, and there was a loud noise like metal scratching against the pavement . after i finally managed to stop the car without getting hit by another driver, and checking to see if my wife was ok, i got out of the car just to find out that my front right wheel was in an almost horizontal position. after towing the car to the repair shop, my mechanic found out that the axle and the lower control arm broke because the engine cradle was severely rusted, and therefore there was no support for the axle and the control arm to sustain the weight and pressure of the sudden stop. needless to say, i believe that my wife and i are very lucky to not have been injured, or to cause somebody else an injury. the repairs were costly, but i had to do it. i need the car to work, and we live in a place were the car is an everyday necessity. the cradle for this vehicle was damaged and completely rusted away and needed to be replaced completely at a cost of $2,897.22. we also incurred the following expenses due to the cradle failing while we were driving the car on the southern state parkway on august 25th, 2007: towing charge of $168.37, car rental charges of $164.53. a written estimate from a local body shop for $996.59 should be added to cover the body damage sustained when the right side axle and right side lower control arm cracked, causing the front right side wheel to bend the right side bumper cover. my mechanic kept the old cradle up to a couple of months ago, when after dealing with the local dmv office and explaining the situation they informed us that a dmv judge wouldn't even look at this case. i do still have pictures of the rusted cradle where you can see the fist-sized holes in it. *tr | |||
| STRUCTURE - BODY - DOOR | |||
| 06/15/2000 | 61000 | 4 | 10/01/2000 |
| There was an erratic operation when the accelerator pedal is applied. the dealer could not duplicate the problem. the horn malfunctioned, the door(s) closed by themselves, and when the vehicle was driven pass the 40 mph mark, the transmission operated as if were catching up. scc | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 05/31/2000 | 6 | 05/31/2000 | |
| Vehicle has been to dealer 5 times for stalling, recall on stalling performed november 2000. dealer cannot remedy problem. *ak the vehicle stalls intermnittently at stop sign, red lights, low speed driving, while backing out and on highways, dealer has attempted to fix this problem several times however has not been successful, even with recall 00v259001 repair the vehicle is not fixed, dealer has also replaced the air flow sensor connection, purge valve (on 6 occasions), tps sensor and extension, and other sensor assemblies. lumbar support would not hold, dealer replaced. trunk would not stay open on incline. *slc | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/08/2010 | 162900 | ||
| No signs of possible problem prior to being unable to drive the vehicle. the driver lost control of the vehicle when driving in a parking lot and was able to avoid additional damage and injury. the vehicle was then towed to a local auto repair shop that diagnosed the problem as a subframe rust issue on the driver's side, which did not allow the control arms to function. | |||
| 09/18/2010 | 137588 | ||
| 2000 hyundai sonata, vin: kmhwf25s9ya142055 mfg date: 06/18/1999 sub-frame failure. condition found by tire retailer during installation and alignment. lower control arm separated from sub-frame. fortunately, condition found before catastrophic failure occurred while driving. less than 1 week prior to discovery, experienced drive axle failure. right drive axle replaced but technition failed to notice or make me aware for separation of sub-frame. this was the apparent cause of the drive axle failure. the sub-frame separation allowed the drive axle to shift and slip from transmission case. lower connection for control arm separated from sub frame. the condition that occurred is identical to recall on 2001-2004 hyundai sonata models and the recall issued for 1999 and 2000 models in the salt belt states. we have experienced heavy winter weather here in va over tha past 10 years. large amounts of salt have been used on our roads. the richmond area has exceded salt use several times since i have owned this vehicle! but salt isn't a requirement for a condition such as this. the build up of water alone will create this condition! rust occurs any time that water with no drainage combines with steel/iron. my vehicle is currently in dealer service having the sub-frame replaced! had i been notified of this potential condition, i would have taken steps to resolve it before it threatened personal injury to me. i can only thank the staff at merchant's tire for finding it before it failed on the road! | |||
| 09/14/2010 | 140000 | ||
| Tl. the contact owns a 2000 hyundai sonata. the contact stated while driving 5 mph and the front passenger side control arm broke off the sub frame due to corrosion on the sub frame causing the completely stop. the contact had the vehicle towed to a dealer to have the sub frame repaired under the suspension recall (09v124000). previous the contact took the vehicle to a local mechanic to have the sub frame inspected. at the time the mechanic did not find any rust or corrosion on the frame. the contact stated the manufacturer never informed her about the suspension recall. the failure mileage was 140,000. jo | |||
| 08/27/2010 | 165 | ||
| I am writing in regard to my 2000 hyundai sonata and its sub frame corrosion and the frustration i am feeling from this situation. i was driving to work on friday august 27th around 520 a.m. and had been on the i-10 freeway about 5 miles going around 65 miles an hour, the road soon has a speed limit of 75 mph | |||
| 03/24/2010 | 172935 | ||
| Backing out of drive, right front fell. i am told the sub frame is rusted | |||
| 02/12/2010 | 168000 | 1 | |
| 2000 hyundai sonata- front subframe was recalled due to deterioration from ice and salt. i live in maine. my entire subframe, front and rear is completely rusted and deteriorated. nothing has been done to fix it, but is very dangerous and i was told by the dealership this car is unsafe to drive and could cause an accident at any time. *tr | |||
| 06/04/2007 | 50638 | 1 | |
| I had to replace my subframe in june 2007 (2000 hundai sonata gls v6). luckily it was caught before an accident happened. it very obviously was due to problems the same problems listed in campaign 089. why am i not being offered a full refund for my damage as well? because i bought the car from my sister, they would not honor the warrantee. i bought this car in 2005 and it had 28,000 miles on it. *cn | |||
| 12/15/2009 | 172000 | ||
| Tl* the contact owns a 2000 hyundai sonata. whenever the vehicle struck bumps in the roadway at speeds below 50 mph, he would hear an extremely loud noise outside of the vehicle. the driver inspected the vehicle and detected that the frame which connects the rear tires axle had severe corrosion. the authorized dealer was notified of the failure. the vehicle has not been repaired at this time. the failure mileage was 172,000. the vin was unavailable. | |||
| 10/01/2009 | 104000 | 1 | |
| Our 17 yr old daughter was driving 35-40 mph when all of the sudden the car started shaking violently and the ability to steer the car was non existent. she fought with the steering to try to get it off the very busy road without success. car had to be towed to our mechanic who found the sub frame had rusted out. the car then had to be towed at our expense to the dealer. we now have to rent a car for the duration the sonata is in the shop. hyundai is not taking any responsibility for towing or rental expenses, or any other damage to the car. this recall was issued in april of 2009, it is now october 2009, why were we not notified of this very serious recall? thank heavens nothing serious happened to our daughter. hyundai needs to take more responsibility for this i for one feel there should be a class action suit brought upon hyundai and cover every car in all states regardless of salt and make restitution for all expenses incurred, such as towing, car rental and all other vehicle expenses that were caused as a result of too little too late. bottom line, they are negligent by not sending all owners of record a recall notice!!!! we are the original owners of this car, same address and phone number that they have on record in their database... why were we not notified???? they need to be held accountable. *tr | |||
| 09/11/2009 | 130000 | ||
| Tl*the contact owns a 2000 hyundai sonata. the contact stated that the vehicle began pulling to the right while driving approximately 35 mph. she was only able to drive straight when she forced the steering wheel in that direction. she expected the failure to be related to the alignment; however, a local mechanic stated that the subframe was covered with rust, and completely broken in half on both the driver and passenger side. the passenger side control arms were also separated from the frame. she has been unable to notify the dealer and the manufacturer of the failure. photos are available upon request. the current and failure mileages were approximately 130,000. | |||
| 08/17/2009 | 129060 | 1 | |
| I was approaching a red light and when i pressed my brakes my driving axle separated from my front driver's side tire. after that happened a mechanic lifted my car up and we saw that the frame was almost completely covered with rust. i called the customer service number for the company that makes the vehicle where i was informed that the vehicle frame is under recall and is to be replaced. once the vehicle was taken to the car dealership, the service department informed me that the bolts had seized to the frame because of the rust and the only way to replace the frame would be to cut the bolts off. by doing so other parts would have to be replaced resulting in fees coming to a total of $3500, which is more than the value of the car. because the frame was under recall, i was under the assumption that all damage to the car resulting from the recalled frame would be covered but the dealership refuses to cover the parts and labor resulting from the rusty frame. *tr | |||
| 08/11/2009 | 185000 | 1 | |
| I own a 2000 hyundai sonata. while driving my car at about 20-30 mph my sub-frame collapsed which caused my front drivers side tire to come completely off. when the subframe collapsed it fell on my axle which damaged. while there was a recall on the subframe my axle was not covered even thought the subframe collapsing is a direct result of my tire and axle detaching from my car. after voicing my concern hyundai stated to me that they do not cover subsequently damage and that was nothing else to be said or done. this to me is a bunch of crap! if the subframe was not defective i would of never endured these problems with my vehicle. i have not had any major problems with my car until now. i have contacted hyundai's consumer relations and they have done nothing no one is taking responsibility. i will contact my attorney general about this. this is not fair! thank god i was not seriously hurt because i would have been on my own. as they said they do not cover subsequently damages. *tr | |||
| 06/12/2009 | 105000 | 1 | |
| Tl*the contact owns a 2000 hyundai sonata. while driving between 44-55 mph, the vehicle began pulling to the left without assistance. the contact experienced difficulty steering the vehicle and had to exert great effort to turn the steering wheel. the vehicle steered only in one direction without warning. the contact made several attempts to correct the steering before it resumed normal operation. in addition, the contact heard a metal noise outside of the vehicle. the vehicle was towed to an authorized dealer and they stated that the front subframe detached from the body due to rust corrosion. nhtsa campaign id number 09v124000 (suspension) was referenced. the vehicle is in the process of being repaired. the contact was displeased to know that a wheel alignment was required in conjunction to the recall repair. the authorized dealer would not assume financial responsibility for the wheel alignment. the failure mileage was 105,000 and the current mileage was unavailable. updated 10/21/09. *lj the consumer stated the remedy was not sufficient without a front wheel alignment. the consumer stated the vehicle was fine until the frame broke. the consumer paid for the alignment out of pocket. updated 10/20/09 | |||
| 05/12/2009 | 1 | ||
| Rusted subframe on hyundai sonata gls caused cv joint to come off while driving 10 mph, company only paying to fix subframe, hyundai not paying for tow or rental car. *tr | |||
| 04/26/2009 | 123244 | 1 | |
| We talk to consumer affair and gave them the vin # and they told us that the car was not cover in the usa that the car was made out side the usa and that we needed to call canada or new mexico to see what they will do, sub frame rust under our 2000 hyundai sonata right wheel is almost off and we have not fixed the car we are needing to find what we need to do on this matter please email me to let us know what needs to be done. *tr | |||
| 04/15/2009 | 86100 | 1 | |
| When i brought car in for inspection, was told front sub-frame was rotted out. there is a six inch hole in it. the car has always been well maintained, it has low miles, and it should not have rotted out like it has already. if i had kept driving it the entire wheel could have fallen off, possibly hurting or killing me and my family. have not corrected it, as it's at least a thousand dollar fix. *tr | |||
| 04/09/2009 | 68009 | 1 | |
| I recently bought a 2000 hyundai sonata and was told that there was an alignment problem. at first it wasn't too bad but i took it in to get the alignment fixed. the mechanic asked me to come look at the car. when i went under the vehicle the mechanic pointed out to me that there was a gaping hole in the sub frame of this vehicle. i was told that if hadn't come in when i did this problem could have killed me. worst off is that this vehicle only has 68,000 miles on it. i don't know what i am going to do now that i have a vehicle that i can't use and not enough money to fix it. *tr | |||
| 04/04/2009 | 123327 | 1 | |
| While driving my 2000 hyundai sonata my left front wheel fell off. my father and the tow truck operator said the lower control arm had come off after looking further we noticed the sub frame had broken apart due to rot. this car was well cared for and im finding it hard to accept this as normal. after looking online i have seen this to be common on this model. my daughter and myself were exiting a highway and the car seemed to be pulling. when i got on a secondary road it got worse. within a few miles the car just stopped. this happened saturday and im calling hyundai monday. with luck they will deal with it. *tr | |||
| 04/03/2009 | 117890 | 1 | |
| We have a 2000 hyundai sonata. the steering went out of control and nearly threw my stepson (age 23) under a tractor trailer. upon taking the vehicle to the shop to see what was wrong, the new tires were completely wore out with metal sticking out. it was discovered that the subframe of the sonata was rusted completely in two. this is a devastating concern because this could have cost my child a life. the sonata actually belonged to my sixteen year old daughter! after looking on the internet to see if there has been a problem, i find that there is and has been an ongoing problem in which no one has bothered to recall the vehicles and get them off he road! very concerning!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my daughter or stepson could have lost their life!!!!! nothing has been done to correct the problem and i have researched to find there is many accidents resulting from same problem!*tr | |||
| 03/24/2009 | 128000 | 1 | |
| After taking my 2000 sonata to town fair tires to replace a damaged tire i was told you have a hole in your frame...you should get that looked at ...so the following monday i took it in to my mechanic who told me that townfair tires never should have let me leave the lot. my a-frame had a 6 piece completely rotted and missing, near my front right tire. he said one good pothole and my wheel would have come off. i'm told it will cost $1,000 to fix. and if i decide to do this, i'm out of a car for a week!! and while i wait i'm still out of a car anyway! i'm hearing more and more stories of other sonata owners having this very same problem. i'm lucky that i wasn't on the highway doing 60mph and had my wheel fall off. *tr | |||
| 03/09/2009 | 128165 | 1 | |
| I have a 2000 sonata with 128,165 miles with a sub-frame rust problem. the right side lower control a-arm is separating from the sub-frame with more than one rust hole evident in the sub-frame. it was discovered by our local alignment shop. took the car to them for an alignment because the car pulls to the right and tires squeal while negotiating right turns. upon their inspection they pointed out the rust and a-arm separation from the sub-frame as well as pointed out how the wheel actually was sitting more than an inch rearward. after they pointed that out it was very obvious the wheel was not even close to being centered in the wheel well. nothing has been repaired as i am researching options available; specifically to see if hyundai will correct this safety issue. *tr | |||
| 03/09/2009 | 108000 | 1 | |
| Sub-frame corrosion resulted in a loss of control and vehicle disablement due to wheel collapse. *tr | |||
| 02/26/2009 | 98000 | 1 | |
| 2000 hyundai sonata sub frame rusted out, this vehicle is used by my son to commute to college daily and it's a miracle that he didn't have an accident. the right front tire also needs replacing even though it is almost new due to the damage caused by the sub-frame literally falling apart . i see this has been investigated before, why was no recall issued?*tr | |||
| 03/02/2000 | 160000 | 1 | |
| Rusting on sub frame, right front location of car. *tr | |||
| 11/10/2008 | 88060 | 1 | |
| My son went over a speed bump and had his right front tire fold in at the top. it was found out by a repair shop that the right control arm had separated from the sub-frame which was very corroded. two attempts at getting a used sub-frame at a salvage yard also revealed corroded sub-frames. the sub-frame had to be replace new. a power steering return line lying against the sub-frame was also corroded and leaking and had to be repaired. the old sub-frame is being held at the repair shop so that i can document the damage with photographs. *tr | |||
| 02/22/2009 | 120765 | 1 | |
| On 2/22/09 i noticed the front tires on my 2000 hyundai sonata were very worn and the wires were showing . the tires were in good shape when they were rotated to the front 1/29/09. after getting several quotes on new tires, i choose our local hyundai dealer to replace the tires. the car was taken in on 2/25/09 to the local hyundai dealer to have tires replaced. after the tech had replaced the tires, he was going to check the alignment. upon checking the alignment he notice that the frame by the front passenger tire was rusted out and cracked. he recommended not doing the alignment and stated the car wasn't safe to drive.the next day 2/26/09 i contacted dealership by phone about an estimate to fix the problem, they gave me a quote of $ 1300.00 for new subframe and to replace it then do an alignment. after deciding i really didn't want to pay that much money, i went to a local body shop later that morning to get an estimate. the body shop owner gave me an estimate of $ 1035.00 to replace with a new subframe and recommended possibly using a used part from a salvage yard, if he could find one. the car was taken to the body shop and left there the next day 2/27/09. when i went to pick the car up the owner stated that he had tried several savage yards to find a used subframe and couldn' t find one because the 1999 and 2000 hyundai sonata were notorious for rusting out on the subframe and my only choice was getting a new subframe and replacing it for $ 1035.87. later that evening i done some more research on the internet about subframes on 2000 hyundai sonatas. i learned that it was very common problem that the subframe rusted out on the 1999-2002 hyundai sonatas from your web site and many others. i learned that n.h.t.s.a has began an investigation into the matter and i wanted to notify n.h.t.s.a about the problem that i am also having with my vehicle. i notified hyundai on 2/27/09 by phone about my problem and i am waiting for a response. *tr | |||
| 12/30/2008 | 1 | ||
| I have a 2000 hyundai sonata. when the car was first purchased in february of 2006 the car had transmission problems where the car would not accelerate past 25 mph. i had to have the transmission replaced. then later in that year while driving on the highway at about 65 mph i noticed the car would sway dramatically when you turned the will right. taking the car back to the dealer they claimed to be just that the car needed an aliment. now in 2008 i have had to have the right axle of the car replaced because while pulling away from a stop light the right wheel fell from the car at a 45 degree angle. taking it to a tire shop to have the car inspected they informed me that the whole front underside of the frame was drastically rusted and that driving the car in the state would lead to a wreck or worse. now i am lost and don't know what to do i have done research on the problem and i have found over 20 reports of this car model having this problem and it is very upsetting that no recall has been placed on these death traps on wheels. someone needs to take responsibility for this before some dies. *tr | |||
| 02/09/2009 | 69000 | 1 | |
| The engine cradle has a fist sized hole rusted out of it causing the passenger side wheel to bow outward and the alignment is completely out. this car has less than 100,000 miles and is less than 10 years old, the frame should not be rusted out already. *tr | |||
| 02/12/2009 | 89000 | 1 | |
| 2000 hyundai sonata, subframe rotted out and lower control arm mounts broke off, it was discovered during a pre-alignment inspection after the car started pulling to the right. *tr | |||
| 02/03/2009 | 113549 | 1 | |
| 2 weeks ago i noticed the car pulling to the right as if the alignment was off. as i was driving the car started pulling very hard to the right and could hear the tire squealing. i slowed down to turn into a parking lot and the car dropped slightly and wouldn't move. it was making a grinding sound. i noticed the tire on the passenger side wasn't aligned properly. it was broken. after having the car towed to a auto shop. (cv pros) ed told me that the problem happened because the frame rusted out. he showed me where the rust broke the front suspension bar is what i think he called it. he said that was the reason that the wheel came loose and that a car of only 9 years old should not rust completely through in that amount of time. after checking the web sight lemon laws i found where there were many complaint of 1999 through 2002 hyundai sonatas prompted a federal probe because of the same problem. *tr | |||
| 01/05/2009 | 125000 | 1 | |
| My mechanic found a fist-sized hole in the subframe of my 2000 hyundai sonata v6. there are 125,000 miles on the car. my mechanic told me that this should not occur and it is very dangerous. at this point it has not been repaired, because it is very expensive and i can not be without my car for the time of the repair. *tr | |||
| 01/22/2009 | 88251 | 1 | |
| 2000 hyundai sonata front sub frame passenger side, large hole rusted through sub frame assembly right behind lower control arm. car just aligned and is now out of alignment,took it back to mechanic and he showed me the hole in sub frame,right wheel is now about 2 inches set back and caster is kicked out at bottom of tire,looks very dangerous, am taking car to dealer to se if they will repair, i am original owner car has 88,000 miles dealer seems to be aware of the problem, i believe i have just caught the problem in time before injuries may have occurred, i am reporting this problem only in the hope others may be so lucky, the wheel could separate and create a real problem for anyone driving the car, i feel the manufacturer should recall the car to fix issue before someone gets killed. *tr | |||
| 09/08/2008 | 132000 | 1 | |
| I have a 2000 sonata with 140,000. on a trip this past summer i noticed rust flakes in my parking space. upon further inspection i found almost a softball sized hole in the frame on the passenger side. i took it to a hyundai dealer, they told me the warranty had expired and there was nothing they could do. i took it to a local shop and had the hole cleaned out and a piece of metal welded in so i could feel some what safe getting home. once home i called hyundai america who said they have never heard of such a thing. *tr | |||
| 01/07/2009 | 142000 | 1 | |
| I have a 2000 hyundai sonata and took it to meineke, they told me the whole front subframe was rotted out and needed to be replaced, which would cost 1750.00. the car us no longer under warranty but from what i have read, there is a defect with the metal hyundai has used with some of its models, especially the sonata. if it is a defect, is the car going to be recalled. i feel the dealership should fix this without any cost to me. what is the status of the complaint, is there a recall on the horizon. i don't have 1750.00 to fix my car and have to take it off the road because it is to dangerous to drive. the engine is literally falling out of the bottom of the car, the mechanic at meineke showed me that both sides of the sub frame was rusted and the tires were slanted out because of the stress of the engine on the rusted frame. i literally could have been in a serious accident. please let me know if hyundai is responsible for fixing this defect. *tr | |||
| 12/29/2008 | 91590 | ||
| I was driving home getting ready to get on the interstate when my car made a loud noise, and it seemed the front end had dropped. had car towed to dealership the next day. the service department advised me that the front drivers side axel had rusted out. i had purchased a service contract through original dealership. service contract said that hyundai was going to repair my damages free of charge; in other words, i did not have to go through my service contract to have repairs done and i did not have to pay the $50 deductible. however, upon returning to pick up my car i was informed by dealership that i did in fact have to pay the deductible. dealership advised that hyundai only paid for a portion of the problem. i have read some on- line complaints and have found that this is a very common and highly dangerous problem. had i had made it to the interstate, i am sure myself and others would be injured and or dead! dealership 9 months prior had fixed a ball- joint etc. on this same side. feel dealership is very negligent in this matter- should have seen this coming especially if it is common. i was not happy finding out that i had to pay deductible especially when i was told i didn't have to. they had me sign paperwork for the deductible, but i was told they wouldn't have to use it....it was formalities just in case. i feel like i should have been advised of the other charges that hyundai supposedly said they wouldn't pay. *tr | |||
| 01/03/2009 | 83000 | 1 | |
| Front subframe corrosion. *tr | |||
| 12/31/2008 | 1 | ||
| After failing a new york state inspection, i was shocked to discover that my 2000 hyundai sonata gls had a rusted engine cradle the size of a fist on the right hand side. no previous inspections had indicated that there was this impending hazard. consequently, i can no longer drive my vehicle, and according to the mechanic, it was a mere matter of days or a simple rough road that would have caused my subframe to detach without any prior warning. i have contacted hyundai and am awaiting a response and fully expect them to not only repair the engine cradle, but make owners aware that models manufactured between 1999 and 2002 face this hazard to themselves and others on the road due to their own manufacturing defects. *tr | |||
| 12/23/2008 | 140000 | 1 | |
| Ref: nhtsa number pe08029 i am the original owner of my 2000 hyundai sonata and have a rusted cross member have 140,000 miles. *tr | |||
| 12/13/2008 | 168000 | 1 | |
| Son was driving vehicle and another vehicle had suddenly stopped in front of him and he had to apply the brakes suddenly and turn his wheel. right front lower control arm pulled completely out of the of the engine cradle causing damage to fender and suspension and drive train. insurance company has totaled vehicle because of this. no correction has been done as of yet. *tr | |||
| 11/20/2008 | 89000 | 1 | |
| The sub frame has rusted out on my 2000 hyundai sonata. i have been told it is very dangerous to drive. i purchased this car 5 yrs ago from a dealer in lexington, ky. i have been told it is highly unusual that a car that is 8 yrs. old would have such a severe problem and that i should not keep the car, or that i should replace the frame which will be very expensive to do. *tr | |||
| 11/06/2000 | 1 | ||
| On nov.6th 2008. i was driving my 2000 hyundai sonata gls. i was approaching a red light when i heard a loud,boom. the car stopped and the engine dropped. at first i thought i had blown my tire. i got out of my car and checked the tires,they weren't flat but my right front time laid slightly titled inward. i couldn't move my car. my daughter,grandson and i were shaken. there was rust and a baring lying in the road. they came from my car. i had the car towed to my house. my mechanic said the right axle had broken. after he checked the car,he told me the subframe had rusted through and was cracked badly. he said that's why i heard the boom and the drop. i researched this on the internet and discovered that hyundai has a safety issues with these subframes. this is a life-threatening issue! the potential for grave harm is immense. i can't drive my car now. it will have to towed to a garage. i feel that hyundai is responsible for this. all 3 of us could've been injured if i had been going the speed limit. i want corrective action taken. the public is at risk as well. the subframe is a manufacturers defect. thank you *tr | |||
| 11/01/2008 | 114580 | 1 | |
| I am the owner of a 2000 hyundai sonata gls v6 and on november 1, 2008 i was traveling home with my cousin when while negotiating a left turn my steering became very difficult and i heard a very loud screeching sound coming from my car. i narrowly escaped an accident as my car began dangerously careening towards a ditch on the right side of the road i was turning onto. from that point on, my steering was severely compromised and i was required to hold the steering wheel almost a full rotation to the left in order to drive in a relatively straight line. when i arrived home, i noticed that my front right wheel was resting at a strange angle, pointing slightly outwards to the right even when all of the other wheels were straight. my uncle, a car mechanic, took a look at the car and informed me that the entire sub frame had rotted and that my front right wheel was on the verge of coming off as the control arm was rusting off of the frame and that the car was not able to be fixed. after further researching the problem, i came across many online articles highlighting problems with 1999-2004 hyundai sonatas and eventually found your defect page that described exactly what had happened to i and many other owners of earlier hyundai sonatas. i feel that hyundai should take responsibility for its faulty models that could have severely injured my passenger and i and could eventually prove to be fatal to others unaware of the problem with their abnormally rotting sub frames. i appreciate your time and effort and hope you can assist others and i in finding a solution to this urgent problem. *tr | |||
| 04/28/2008 | 95000 | 1 | |
| The car wouldn't pass inspection. i was told the subframe was rotted and needed to be replaced. luckily it is a bolt on part, but cost well over $1,000 for parts and labor. i was told the replacement part was of heavier metal and had more drainage holes than the original. *tr | |||
| 11/01/2008 | 64000 | 1 | |
| Subframe on the front chasis was severely rusted through, on the verge of losing the wheel. discovered during a routine oil change. mechanic advised driving the car due to the dangerous condition and imminent probability of losing the wheel. *tr | |||
| 10/05/2008 | 174417 | 1 | |
| Right front wheel became detached and car skidded to a halt on busy road. the same thing happened 8 weeks ago to the left front wheel. i have since seen on the internet that this is a known issue with this make/model of hyundai. *tr | |||
| 09/12/2008 | 141890 | 1 | |
| Tires started squealing about 9/12; got worse, driving very, very loosely so took to shop on 9/25. shop said there was 'frame damage. towed to frame shop same day. 9/29 frame shop advised the engine cradle and a-frame were nearly rusted through completely and car was 99% failed. 9/30 received information via web blog regarding numerous occurrences of this specific failure in a narrow range of years/models for mfgr. called hyundai to open a case to get them to repair, although vehicle is not under warranty, they have repaired numerous others out of warranty for the same issue. *tr | |||
| 04/28/2008 | 105000 | 1 | |
| I am unable to get my car inspected due to drivers side front fame is rotted. my car was due for inspection in april. i don't feel i can sell the car . and i am still paying on a car loan which i owe $2000.00. *tr | |||
| 09/09/2008 | 115750 | 1 | |
| I was on my way to work, when i drove over a pot hole and the front end on my car is now resting on my tires due to severe rust in the frame. *tr | |||
| 09/06/2008 | 96068 | 1 | |
| Subframe rusted out on 2000 hyundai sonata. *tr | |||
| 08/28/2008 | 129000 | 1 | |
| 2000 hyundai sonata gls v6 - subframe is cracked and rusted with large holes in it. no longer driving it due to safety concern. read about nhtsa investigating this issue and possible recall. found it when had oil changed - the mechanic was shocked and said not to drive it - too dangerous. *tr | |||
| 08/19/2008 | 162435 | 1 | |
| While my car was on lift for unrelated repair, mechanic spotted severe subframe rot/corrosion and advised me to monitor its advancement. the subframe is rotted through the metal in a size slightly larger than a golf ball at this time (approx. 4 sq. in) on the right front side of the vehicle. *tr | |||
| 08/18/2008 | 1 | ||
| 2000 hyundai sonata gls v6 rust and corrosion on subframe (about the size of a basketball) front suspension problems -we recently brought our car into a local strauss auto to have a basic check up before state inspection. they spotted the rust and warned it is very severe and needs to be taken care of asap! - they also stated the suspension problems are most likely occurring because of the subframe not supporting the car 100% -we feel this is truly a defect by hyundai and should be taken care of by them! *tr | |||
| 08/28/2008 | 10990 | 1 | |
| I am posting this to complain about my 2000 hyundai sonata. the front sub-frame is completely rusted out. the car is not drivable and is unsafe. i was driving on u.s rt 19 in wv and the front tire became so far out of alignment that the inner tread worn complete through the belt resulting in deflation. *tr | |||
| 08/25/2007 | 84000 | 1 | |
| On august 25th, 2007, my wife and i were driving home on the southern state parkway. there was quite some traffic (stop-and-go kind of thing) so we weren't at a high speed. when the person in front of me had to stop short, i stepped on the brakes, and the front right wheel of my car sunk, and there was a loud noise like metal scratching against the pavement . after i finally managed to stop the car without getting hit by another driver, and checking to see if my wife was ok, i got out of the car just to find out that my front right wheel was in an almost horizontal position. after towing the car to the repair shop, my mechanic found out that the axle and the lower control arm broke because the engine cradle was severely rusted, and therefore there was no support for the axle and the control arm to sustain the weight and pressure of the sudden stop. needless to say, i believe that my wife and i are very lucky to not have been injured, or to cause somebody else an injury. the repairs were costly, but i had to do it. i need the car to work, and we live in a place were the car is an everyday necessity. the cradle for this vehicle was damaged and completely rusted away and needed to be replaced completely at a cost of $2,897.22. we also incurred the following expenses due to the cradle failing while we were driving the car on the southern state parkway on august 25th, 2007: towing charge of $168.37, car rental charges of $164.53. a written estimate from a local body shop for $996.59 should be added to cover the body damage sustained when the right side axle and right side lower control arm cracked, causing the front right side wheel to bend the right side bumper cover. my mechanic kept the old cradle up to a couple of months ago, when after dealing with the local dmv office and explaining the situation they informed us that a dmv judge wouldn't even look at this case. i do still have pictures of the rusted cradle where you can see the fist-sized holes in it. *tr | |||
| 08/11/2008 | 85000 | 1 | |
| Rusted frame, unsafe to drive. *tr | |||
| 07/13/2008 | 103000 | 1 | |
| Two big problems, first the current the entire frame on the ride side has completely rusted out and the bottom fell out of the car - before this happened the car was pulling to the right the car was unable to be driven and a frame is hard to locate because i was told this is a common problem with these cars - a 2000 hyundai shouldn't completely rust from the inside - there is no rust on the car and it was kept in a garage i am in communication with the company to see what will be done, judging from pas experiences - nothing second issue: we had many problems involving the electric system the car would go dead for no apparent reason the car alarm would get stuck and you couldn't get in the car or start it the dashboard lights go in and out (mostly out now). *tr | |||
| 07/18/2008 | 125000 | 1 | |
| Took my 2000 hyundai sonata to have tires aligned on a friday morning and was total the frame was rusted but i had a bent tie rod and it needed fixed first. left the tire shop and before going 10 miles i was stopped at a traffic light and when the light turned green i pressed on the gas and then i heard a loud pop and the car did not move. luckily the vehicle was not moving when this happened or i could have been hurt and i could have hurt someone else. when i got out to see what happened , my right side tire was bent out i had the car towed to a garage to have what i thought was to have the tie rod fixed, the mechanic called me on monday to tell me that it was not the tie rod that it was the sub frame that was rusted out on both sides, and i should take it back to the dealer because this should never happen. i then had the car towed to the dealership to have them check it. on wednesday when i checked on the car i was told that the parts were ordered, that it would be considered a policy adjustment, i then wanted to know if i could be given a car since this was nothing that i did to the car and i was without transportation. of course i was told that, that was not policy and no loaner car would be given. *tr | |||
| 07/24/2008 | 61779 | 1 | |
| I own a 2000 hyundai sonata. i took it for an inspection on july 24th of 2008. it failed due to the front cross member being rusted out. the mechanic showed me the rust. it was a 'fist-sized' rust hole on the subframe. the car has 61,800 miles on it and i am the second owner. both the first owner and i live in pennsylvania. i have been reading about this issue and some people have experienced terrible accidents. i believe there is an ongoing investigation to this problem. it is nhtsa action # pe08029. the hyundai should take the action for this severe defect. *tr | |||
| 07/17/2008 | 122000 | 1 | |
| I currently own a year 2000 hyundai sonata v6 gls. on the morning of july 17th, 2008 at approx. 3:45 am i was driving my vehicle on a newspaper route for a local distribution company. i was making a right hand turn off a main street onto a side street as i my steering wheel jearked to the right very quickly, and my car out of the blue went out of allignment, to a degree that it would appear that i must have crashed into something. but i did not. as time went on, my tires began shreading themselves onto the area surrounding the actual two front tires. when i went to a local firestone to get a allignment and two new front tires, they lifted it up and informed me that the problem was a part called the subframe and it was extremely rusted on the right hand side. after reading various reports on the internet, i decided to write a formal complaint on this vehicle. i have yet to contact hyundai directly as it is the weekend, but my intent is to inform them on monday morning. the approx. mileage on this vehicle is 122,000 miles. *tr | |||
| 04/15/2008 | 85300 | 1 | |
| Hello. i own a 2000 hyundai sonata. i took it for an inspection in april of 2008. it failed due to the subframe being rusted. the mechanic showed me the rust. it was a | |||
| 05/12/2008 | 140694 | 1 | |
| When i was at the grade school picking up my daughter, the car started to lurch and then stopped. i got out and the front tire on the passenger side was twisted to the side. the right axle had blown out. i could no longer drive the car. i was in the process of moving back to illinois at the end of may i had to rent a car dolly to tow the car behind the u-haul. upon taking it to our automotive repair shop, he called us the next day to say that the front right frame cradle had rusted in half. we went to take a look and yes it was rusted through the cradle with a spot the size of an orange the frame had broken in half. we have finally gotten to the hyundai dealer. they have said that they will fix the axle and the frame. but the 2 front tires are now not any good 1 of which was new, they will not replace either of them. they said that tire dealer that put the new one on should of noticed the problem and so it is their fault. also when the tow truck went to pull the car up on the flat bed the front right tire gave way and bent under the car in the process doing damage to the front fender, this also hyundai said that it was the fault of the tow truck driver and that they would not pay to fixed it. as of today july 9, 2008 i am not sure what is going to be fixed or not. *tr | |||
| 06/28/2008 | 68000 | 1 | |
| Rust hole in sub frame found while doing an oil change. *tr | |||
| 06/30/2008 | 84800 | 1 | |
| I was driving my 2000 hyundai sonata at 15 miles/hr on good-condition road when i heard a cracking noise and felt the front right side sink to the ground. i discovered that the front right wheel was completely detached from the frame, and the front axle was displaced. there was serious corrosion on the right side of the frame where the point of breaking was. no one was hurt since the speed was slow. but it could be very serious if driving on the freeway. the frame / axle are original parts and have never been repaired previously. i found similar reports online (see the following link: http://www.motorauthority.com/news/industry/hyundai-sonata-frames-rust-us-nhtsa-investigates/ ). i think this could be something that needs to be recalled. *tr | |||
| 06/09/2008 | 116844 | ||
| My wife was driving to work on june 9, 2008. she had to stop suddenly and heard a pop in front end of car. car swerved to right and she thought she was going to hit another car. drove car slowly to hatfield hyundai. they had a long wait for the part, and we got the car back on june 26, 2008. the service order said replace the sub-frame it was very rusty. the car is a 2000 sonata and had 116,844 miles on it when this incident occurred. this is in line with your investigation pe08029. they did not charge us for the repair. | |||
| 06/27/2008 | 148000 | 1 | |
| Tl*the contact owns a 2000 hyundai sonata. the contact took his vehicle to a local mechanic due to a noise caused by the wheel bearings. the mechanic informed him that the frame of the vehicle, which supported the engine, was rusting. the mechanic also noticed a hole in the right front side of the subframe behind the right front wheel. the failures are nearly identical to the ones noted in investigation number pe08029. the dealer has not been notified and the vehicle has not been repaired. the failure and current mileages were 148,000. updated 07/22/08 *bf updated 07/21/08 | |||
| 06/23/2008 | 125400 | ||
| I have a 2000 hyundai sonata with severe subframe rusting which was discovered when car was inspected. i was told that my car is not inspectable. | |||
| 06/16/2008 | 86400 | 1 | |
| Went for oil change and technician noticed extreme rot on the front sub frame which holds up the engine and holds the tires and struts. it is currently in the shop awaiting parts which i was told were on backorder since may 19, 2008. this is a major safety issue and have researched and found that the defect is a known issue with the 2000 hyundai sonatas. *tr | |||
| 11/15/2007 | 170000 | 1 | |
| My son was getting on the on ramp to i-35 turning to the right. he was going about 20 mph and the car made a noise and started grinding. he pulled it off to the side and called me. i called my other son who is a mechanic to go and take a look at it, he said that it looked like a bearing had worn out and came apart and it needed towed. we had it towed to a trusted service station that put it on the lift and said the front subframe/crossmember had rusted through causing the control arm and cv axle to come apart. i called hyundai and they said the car was out of warranty. well our car has been sitting at the service station for eight months waiting for a used subframe that isn't rusted through. they the service station has ordered 4 used subframes and all have been rusted through. my brother runs a body shop in n.c. and has been looking for one for us and cant find any that aren't rusted. supposedly as soon as there is one that isn't rusted its sent to the salt belt for a thousand dollars to repair a car that should not need it. our family has 2 cars one 13 years older than this sonata and one 16 years older than this sonata. their frames aren't rusted through both have been outside in the salt and snow more than this sonata. this is a major problem this part should be the last thing to rust through on a car. from the complaints i've read on this site and others hyundai is not doing anything about this. hyundai wants 13 hundred dollars just for the subframe and its about the same for labor. it is just a matter of time before someone gets hurt because of this. *tr | |||
| 06/13/2007 | 151000 | 1 | |
| The subframe on my 2000 hyundai sonata has rusted and broke in half causing my half shaft to brake apart and causing the right side front tire to come detached and my car was stuck and not drivable! *tr | |||
| 06/06/2008 | 123000 | 1 | |
| Suspension system suddenly collapsed on right side while i was driving in parking lot in fairfax, va. car would not move. had to be towed to hyundai dealer. dealer stated that tie rod and engine cradle damaged. i had originally thought that i had hit something during a recent thunderstorm when tree branches fell, but now i know otherwise. have read reports on the internet of numerous incidences like this one. i was lucky i was not on the road. *tr | |||
| 06/03/2008 | 110000 | ||
| Tl*the contact's spouse owns a 2000 hyundai sonata. while driving 5 mph out of a parking lot, the contact heard a snap and the vehicle stopped moving. she exited the vehicle and discovered that the front passenger side tire was laying inward. the vehicle was towed to a mechanic, who stated that the subframe failed. the current and failure mileages were 110,000. | |||
| 10/30/2007 | 115000 | 1 | |
| My right front tire pulled away from the frame. upon examination i found that the engine cradle had completely rusted apart. it wasn't drivable, had a mechanic friend look at it and he showed me where it was completely rusted out. luckily he was able to fix it himself by taking off the arm and completely redoing it. not sure of details but he welded it back together and fixed it. *tr | |||
| 05/09/2008 | 127000 | 1 | |
| Got the sonata in 2006. was diligent with the oil changing and the works. it got to 127k miles so we took it in for the 120mi service as we intend to have the car in its good condition .. seemed ok.. after driving it for 2 weeks my wife resumed to use it to go to work. she said about it needing another alignment check coz it was driving funny. said we'll have it check on her next day off work. my wife drives 39 miles to work on freeway (i-70; 670. us-315), it is no laughing matter when someone is driving 65 mph merging and changing lanes during rush hour and start losing control of the car. she was trying to get to the shoulder but she couldn't even steer it and one big clunk sound the car stopped, the front right tear was off. luckily she wasn't injured, but she was so shaken up, she didn't even reach the side road, and she could easily b struck by other cars, police had to push the car off the road. as with the other complaints here, my mechanic said its the subframe and we contacted hyundai and was told to have it towed to their dealers while they review the incident. im so shocked about the complaints on here, this should b put out and not let people go through this. i was thinking what if she has our child with her like she usually does... *tr | |||
| 05/02/2008 | 105530 | 1 | |
| I was driving down the road when i had to suddenly turn my steering wheel quickly to the right. upon doing so, i heard a loud noise, and was unable to steer my car. it was taken to a hyundai service department, and i was told that the sub frame had rusted out and let everything come down on my suspension. the cost of the repairs would be $1,883.00. the service department gave me the number of hyundai consumer affairs (1-800-633-5151). i called them and was told that there was a problem, and they were handling them on a case by case basis. they gave me a case number and forwarded my case to the regional investigator. within 2 days, i was called by the service department and told that hyundai agreed that it was a major rust problem and agreed to pay for the repairs to be done on my car. *tr | |||
| 03/11/2008 | 117049 | 1 | |
| My seventeen year old daughter was traveling 10-15 m/hr returning home from work and has she turned onto our street our 2000 hyundai sonata had a completed right front wheel collapse/separation from the car. upon inspection at our local garage it was determined that this was a result of complete subframe rusting of my sonata. this was a very expense repair (mat'l costs alone were $1,600.00) and more important i feel this is a safety issue that should be addressed by hyundai. i'm not sure what action i can take on this (looking for guidance) because of the high mileage (117,049 miles), but a car subframe should not rust out like this in 8 years. *tr | |||
| 04/28/2008 | 121301 | 1 | |
| I was called by my local mechanic this evening to come look at my 2000 sonata while it was on the rack to replace the alternator and belts. he told me i had a serious problem and needed to come see it for myself. there is a rusted out section of the unibody subframe on the right front just under where the swaybar attaches. you can push the metal and it falls apart. it goes around, almost like a seam, but has not made it all the way, yet. the left front is also showing signs of spot rusting. i was going to contact a body shop to see if it could be repaired and was searching online for advise when i began noticing that i am not the only person with this problem. i was looking for information on repairing this before someone got hurt. while researching online i noticed that there is an nhtsa odi preliminary evaluation that has just begun concerning reports similar to mine. i contacted hyundai consumer affairs and they advised me to have the car towed to my local hyundai dealer for evaluation and not to drive the vehicle until it has been seen by a hyundai dealer. i was told that the regional department of hyundai would contact me after that. i am taking it to them on may 2. my hyundai case # is 3282801. *tr | |||
| 04/28/2008 | 72743 | 1 | |
| Frame has rusted out can no longer drive my car and i need it to get to work. *tr | |||
| 08/05/2007 | 58500 | 1 | 03/08/2007 |
| Pulling up to a left turn into the daytona sam | |||
| 03/27/2008 | 95000 | 1 | 05/11/2005 |
| The car was not steering correctly and was taken to a mechanic to have the alignment fixed. the mechanic said the problem was not the alignment but that the engine cradle was rusted. the car has less than 100,000 miles on it, but because we are not the original owners we are not covered under the warranty. it will cost us around $2000 to have fixed, and we are not sure it will even be able to be fixed. the mechanic said we are lucky that the engine did not fall out, the cradle was so rusted. at this point it is not safe to drive the car and, again we are unsure it can even be fixed. *tr | |||
| 03/09/2008 | 124000 | 1 | |
| I've had a 2000 hyundai sonata for a little over a year, and recently i had to take it in for what i thought was just an alignment problem because the inside of my tires where wearing out too fast. so i took it to a local shop to have it looked at, and they told me that the engine/trans cradle(sub-frame) was almost totally rust out and that it has been that way for a very long time(which also meant that the dealer i got the loan from sold me the car knowing it was in bad shape). it was rusted out so bad that the control arms where about to fall off and that the car was very unsafe to drive. the dealer i got the car from does not cover those parts under the service agreement(the car is out of manufacturer's warranty with over 137000 miles). so i took the car to a frame shop that wanted over $1800 to install the cradle and control arms. the end of the story is that i'm still drive the car, because its my only way to work, and still trying to save money to get the thing fixed. i'm just wandering which pot hole i hit is going to knock the control arms off the rest of the way. *tr | |||
| 01/02/2008 | 1 | ||
| Front passenger side sub frame totally rusted resulting in suspension and steering rack coming apart. *tr | |||
| 01/08/2008 | 120000 | 1 | 03/30/2000 |
| I | |||
| 11/12/2007 | 143000 | 1 | 04/25/2006 |
| Tl*the contact's daughter owns a 2000 hyundai sonata. while the contact's daughter was pulling into the driveway, the passenger side front wheel detached from the vehicle. the contact stated that the engine cradle rusted out where the two bolts were attached to the subframe. the vehicle was inspected by a mechanic and he confirmed the failure. the speed was unknown. the current and failure mileages were 143,000. updated 01/23/08 *lj. updated | |||
| 09/27/2007 | 1 | 08/31/2006 | |
| While driving straight down a newly paved access road at approximately 20mph, the control arm broke free of my rotted/rusted out subframe. i have recently had the car in for an alignment, and brake work and no problem was detected with the rusted subframe. the car immediately seized up as the wheel slammed into the wheel housing and the car came to an immediate stop and was immobilized. the car is now in the shop and i am contacting hyundai directly regarding the unlikely fact that many drivers are experiencing this very dangerous problem. i suspect that this problem will be increasing dramatically in the near future as the hyundai sonata's 1999-2001 continue to age. i have noted at least a dozen instances of complaints regarding this issue online and almost all instances appear to be very dangerous. *tr | |||
| 08/28/2007 | 107000 | 1 | 07/25/2000 |
| Car has never been in an accident ,and has had 1 owner.vechicle is housed in central n.j. ,vechicle has been serviced as to hyundai's service manual recomendations.also vechicle has recently been serviced just before manufacturers warranty expired for defective transmission servos (car was on lift at time of service ).also this vechicle still has orginal exhaust system including muffler.on august30,2007 my self my child and my nephews were driving on the parkway at 65 mph at approximatly 9 pm when the transmission exploded and left me stranded in traffic lane with vechicles approaching at high rates of speed and swerving around me there was no way to get out of harms way i was trapped in car with children we called 911 and the state police had to push vechicle to a safe zone where we waited for a tow truck.uponfurther inspection of vechicle it was found to be caused by a severly rotted subframe which caused the motor and transmission to drop causing the axle to be torn through transmission housing and the lower control arm to break away from rotted subframe also(as stated earlier the vechicle was never invloved in an accident and has no body or undercarrriage rust including the exhaust system. this is a serious structual problem as subframe carries entire drivetrain (motor and transmission and all stering components).at this time nothing has been done by hyundai to rectify this situation we were told its not covered by warranty we were nerer made aware of any problem at time of service at authorized hyundai dealer. still waiting to hear from a supervisor from hyundai consumer affairs. | |||
| 10/19/2006 | 88000 | 1 | 02/15/2003 |
| Frame of 2000 hyundai sonata was found during oil change to be severely rusted to the point where vehicle was unsafe to drive. went to dealership where we were told to contact hyundai corp. after 2 week period we were told hyundai would do nothing to correct problem. went back to dealership and after 3 days were again told nothing would be done to fix problem. the car only had 88,000 miles on it when problem was discovered and still had original muffler. does frame usually rust out before muffler? eventually because of need for vehicle were forced to have vehicle fixed out of pocket. repair shop told us they had repaired several hyundai sonatas over the last year with rust all in the same spot on the frame and that some couldn't even make it to the shop without a tow. we paid to have a refurbished frame put on the car, at the cost of $1150, not to mention the inconvenience caused over the course of 3 months it took to get it fixed. we had pictures taken of the frame on the car and as it came off. *jb | |||
| 10/01/2006 | 88000 | 04/17/2004 | |
| The alignment appeared to be off on my 2000 hyundai sonata. on oct. 1, 2006, the vehicle was inspected at a local firestone station. the manager showed me the cause of the mis-alignment: the original engine cradle had nearly rusted through on the passenger side of the car. there was a rusted out hole in the engine cradle that my hand could have fit through. the vehicle was subsequently towed to a hyundai dealer's service center. due to the price of the repairs compared to the value of the car, i elected to forgo repairs. the car will be sold to a salvage yard for parts. the car had been at a hyundai dealer for repairs in ohio in march and may 2006. at neither time was rust identified as a threat to the integrity of the vehicle. thankfully, the defect was discovered before accidents or injuries occurred. | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 06/13/2009 | 100000 | ||
| Tl*the contact owns a 2000 hyundai sonata. the contact stated that the front end of the vehicle pulls hard to the right. he noticed that the wheel was bent at a 45 degree angle. the vehicle was taken to a tire shop and the technician noticed holes in the frame next to the wheel. the tire shop replaced the entire front end of the vehicle. the contact feels that there are other vehicles experiencing this same failure and are unsafe to drive. the vin was unknown. the current and failure mileages were 100,000. | |||
| 05/29/2008 | 21000 | ||
| Tl*the contact owns a 2000 hyundai sonata. the contact stated that her vehicle rusted through the a frame, which supports the front passenger side wheel. on may 29, 2008, the cv joints failed. while pulling out of a parking lot at 10 mph, the failure recurred. the vin was unknown. the failure mileage was 21,000. | |||
| 04/03/2008 | 66000 | 1 | 12/03/2002 |
| Vehicle began knocking as if something hit it from underneath. also, steering suddenly was out of alignment and front end felt very loose. mechanic discovered a hole in subframe approx. one foot in size due to excessive rust/corrosion on passenger side. as a result motor is loose and vehicle is very out of alignment. mechanic said he has seen this three times on this model only; also said that frame design is such that water collects on top and cannot drain. vehicle is 2000 and only has 66,000 miles. apparently this is happening to this make/model of certain years, yet no tsb's or recalls have been issued. *tr | |||
| 10/06/2007 | 1 | 06/20/2000 | |
| Noticed at last oil change, potential structural failure of front sub frame/engine cradle due to rust out caused by design that allows water to enter and be trapped in sub frame. cars in snow belt areas (ohio) are affected by road salt. sub frame has 2.5 rust hole and surrounding area shows fatigue and cracking. car appears to be one chuck hole away from failure. *tr | |||
| 09/05/2007 | 1 | 06/30/2000 | |
| Tl*the contact owns a 2000 hyundai sonata. the contact stated that the front subframe of the vehicle is completely rusted from the inside. the dealer suggested that he call the hyundai dealer. hyundai has been unable to correct the failure. the vin was invalid. the current mileage was 112,000 and the failure mileage was unknown. | |||