Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
09V317000HYUNDAI CARIBBEAN-PUERTO RICOfrom 01/28/2002 to 03/22/2003V (Vehicle)8209/16/2009MFRHYUNDAI MOTOR COMPANY08/07/200908/07/2009
Defect SummaryHyundai is recalling 82 model year 2002-2003 sonata vehicles. repeated use of the interior door handle may cause wear of the chrome plating. if the top edge of the handle has very thin chrome plating that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. the worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge.
Consequence SummaryA sharp edge could lacerate or otherwise injure a vehicle occupant.
Corrective SummaryDealers will repair the chrome plated interior door handle free of charge. the recall began on september 16, 2009. owners may contact hyundai of puerto rico at 1-787-999-3333.
NotesHyundai recall no. 91b032.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09V171000HYUNDAI-KIA AMERICA TECHNICAL CENTER INCfrom 01/28/2002 to 03/22/2003V (Vehicle)9135007/13/2009ODIHYUNDAI MOTOR COMPANY05/21/200905/21/2009
Defect SummaryHyundai is recalling 91,350 my 2002-2003 hyundai sonata vehicles. repeated use of the interior door handle may cause wear of the chrome plate. if the top edge of the handle has very thin chrome plating, that portion of the plating may wear away more easily than more thickly plated areas as the door handle is used. the worn chrome plating on the upper edge of the handle may result in a crack or separation between the chrome plating on the inboard and outboard surfaces of the handle, which may form a sharp edge.
Consequence SummaryThis may inflict laceration injuries to anyone using the door handle.
Corrective SummaryDealers will repair the chrome plated interior door handle free of charge. the recall is expected to begin during june 2009. owners may contact hyundai customer assistance center at 1-800-633-5151.
NotesHyundai recall no. 093.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
PE08071HYUNDAI MOTOR COMPANY12/15/200805/29/2009INTERIOR DOOR HANDLE LACERATION HAZARD09V171000
 The manufacturer has issued a safety recall notification as a result of this investigation.the recall affects 91,202 my 2002-2003 subject vehicles produced from january 28, 2002, through march 22, 2003.the vehicle recall population was defined by the manufacturer's use of a new supplier for the chrome plating process beginning in january 2002, and a production change in march 2003 to improve adhesion of the plating to the door handle.vehicles being recalled represent 59 percent of the total my 2002-2003 production, but account for 91 percent of the consumer complaints received.the process change for my 2002 vehicles resulted in a dramatic increase in complaints (1200 percent on a per unit rate basis).my 2003 vehicles built after march 2003 production change showed a similar decline in the complaint rate.based on the manufacturer's action, this investigation has been closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
08/09/201064000
 I have a sonata 2.7 v6 (2002 model) automatic transmission. the major 2 problems that i have faced with the car are: 1. the front door latches are badly lacerated and i have already injured my finger once. the parts need to be replaced. 2. the tcs display comes on and stays on forever and the gear does not move beyond the first. this is in spite of switching the tcs lever off. this is used to happen twice a day earlier. but now it is a permanent feature.
07/01/2008650001
 The door handle on my 2002 hyundai sonata cut my hand when getting out of the vehicle and once when i put my arm up on it while driving. i eventually filed down the sharp edge of the chrome to prevent it from happening again. i realize that this has been recalled. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/14/2009
 Tl*the contact owns a 2002 hyundai sonata. the vehicle was parked when the contact observed the interior front driver chrome door handle exhibited a cracking and separation. there was a sharp edge on the chrome plate surface. the driver injured a finger on the defective door handle. the vehicle was taken to an authorized dealer for inspection. there was a recall under nhtsa campaign id number 09v171000. the contact experienced the identical failures as mentioned in the recall defect. however, the vin was excluded from the recall. the vehicle has not been repaired at this time. the failure mileage was unknown. the current mileage was 124,000. js
05/19/200725000110/01/2002
 Tl*the contact owns a 2002 hyundai sonata. the vehicle was parked when the contact observed that the front passenger and rear driver side interior door handles were defective. the chrome handles exhibited excessive cracks, peeling and sharp edges as a result of continuous use. the contact received a recall notification letter, nhtsa campaign id number 09v171000 (latches/locks/linkages;doors;latch). an authorized dealer performed the recall repairs. the front passenger and rear driver side door handles were replaced. the other two door handles were not defective and the technician affixed chrome tape on the handles, possibly to avoid the consequence. the contact was displeased with the tape remedy. the failure mileage was 25,000 and the current mileage was 54,000. updated 9/23/09 *cn updated 09/28/09.*jb
01/20/20073
 The metallic tape finish on the passenger door handle is peeling off, creating sharp edges. this has resulted in several cuts to hand as it slides over the razor sharp edge when opening the door. *nm
11/22/20062
 Passenger inside door handle peeling and leaving jagged edges that cut the hands. two people have suffered cuts from this door handle. *nm
07/29/20021
 Single vehicle rollover; drivers' door unlatched and came open during the rollover. *jb
02/20/200423458108/10/2002
 Both front doors inside handles have chrome plating peeling at seam. this presents a hazard because the seam is at the top portion of the handle and cut my wife's finger. *ak