Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION | ||||||||||||||||
| 09V124000 | HYUNDAI-KIA AMERICA TECHNICAL CENTER INC | from 09/15/1998 to 11/20/2003 | V (Vehicle) | 188282 | 07/17/2009 | ODI | HYUNDAI MOTOR COMPANY | 04/16/2009 | 04/16/2009 | |||||||
| Defect Summary | Hyundai is recalling 188,282 my 2001-2004 sonata and my 2001-2004 xg300 and xg350 vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. road salt applied in these jurisdictions during the winter months may result in progressive, internal corrosion of the front sub-frame on the vehicles, and may result in thinning or perforation of the sub-frame steel. the corrosion is frequently visible and often discovered during inspection or routine maintenance, and owners may also hear noises or notice tire misalignment and steering pull. if these signals are undetected or unheeded, the corrosion may progress and the forward mounting of the lower control arm may detach from the sub-frame. | |||||||||||||||
| Consequence Summary | If that happens, the vehicle may lose drive power to the wheels, and the front wheel may make contact with the fender or wheel well, thereby increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will measure the thickness of the front sub-frame and inspect the front sub-frame for corrosion damage and, if necessary, the front sub-frame will be replaced with a new sub-frame that incorporates additional holes in the upper and lower panels. if the front sub-frame does not require replacement, the dealer will add drainage holes to the sub-frame and will treat the sub-frame with rust-proofing material to stop the corrosion process. this procedure will be performed free of charge. the recall is expected to begin during april 2009. owners may contact the hyundai customer assistance center at 1-800-633-5151. | |||||||||||||||
| Notes | Hyundai recall no. 089.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - STABILIZER BAR | |||||
| 0250007 | 05/01/2002 | 633853 | Subject regarding rear stabilizer bar bushing replacement-noise repair procedure. *jg | 09/25/2002 | |
| 0250011 | 08/01/2002 | 633762 | Subject regarding change of front stabilizer bar bushing, bracket and clamp. *jg | 09/24/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE08029 | HYUNDAI MOTOR COMPANY | 04/22/2008 | 08/21/2008 | FRONT SUB-FRAME CORROSION | ||
| The office of defects investigation (odi) opened preliminary evaluation, pe08-029, on april 22, 2008, based on 40 consumer complaints alleging front sub-frame corrosion in model year (my) 1999 through 2002 hyundai sonata vehicles.complaints describe severe corrosion of the vehicle sub-frame in the area where the right-front lower control arm is attached.in some vehicles, sub-frame corrosion has caused complete or partial detachment of the control arm, resulting in wheel collapse or separation. in response to odi's information request letter for pe08-029, hyundai provided owner complaints, field reports, and warranty claim data for approximately 197,906 my 1999 through 2002 subject vehicles sold or leased in the united states.the base warranty for the subject vehicles is 60 months or 60,000 miles, whichever occurs first.according to hyundai, prolonged exposure to the road salts may result in corrosive damage to the subframe.hyundai redesigned the sub-frame early in the my 2004 production (november 2003) to address problems with premature corrosion of the crossmember near the right-front suspension attachment. odi's analysis of both complaint and warranty data for the my 1999 through 2002 sonata vehicles shows that the failure rates are significantly higher in salt belt states, which account for approximately 50 percent of vehicle sales and over 90 percent ofcomplaints and warranty claims related to the alleged defect (note:for purposes of this investigation the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).according to hyundai, the alleged defect results in a progressive loss of structural integrity of the subframe and there is ample opportunity for the problem to be detected (by inspection, steering feel or tire wear anomalies) and repaired before it reaches a state where a safety related incident may occur.hyundai identified 4 allegations of vehicle disablement and 1 allegation of a crash; where the lower control arm broke from the vehicle while driving at 55 mph and the driver lost control and drove into a yard.there were no reported injuries.odi received a separate allegation of a crash, where the complainant alleged that while driving around a slight curve at 65 mph on a freeway, the vehicle sub-frame fractured and the driver lost control of the vehicle and went off the road.again, no injuries were reported.approximately one-third of the complaints to odi allege that the sub-frame corrosion resulted in a loss of control and/or a vehicle disablement due to wheel collapse or separation.this investigation has been upgraded to an engineering analysis (ea08-016) covering my 1999 through early-2004 hyundai sonata vehicles in salt-belt states and equipped with the subject sub-frame design to further assess the frequency and safety consequences of the alleged defect. | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| SUSPENSION - FRONT | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| PE08029 | HYUNDAI MOTOR COMPANY | 04/22/2008 | 08/21/2008 | FRONT SUB-FRAME CORROSION | ||
| The office of defects investigation (odi) opened preliminary evaluation, pe08-029, on april 22, 2008, based on 40 consumer complaints alleging front sub-frame corrosion in model year (my) 1999 through 2002 hyundai sonata vehicles.complaints describe severe corrosion of the vehicle sub-frame in the area where the right-front lower control arm is attached.in some vehicles, sub-frame corrosion has caused complete or partial detachment of the control arm, resulting in wheel collapse or separation. in response to odi's information request letter for pe08-029, hyundai provided owner complaints, field reports, and warranty claim data for approximately 197,906 my 1999 through 2002 subject vehicles sold or leased in the united states.the base warranty for the subject vehicles is 60 months or 60,000 miles, whichever occurs first.according to hyundai, prolonged exposure to the road salts may result in corrosive damage to the subframe.hyundai redesigned the sub-frame early in the my 2004 production (november 2003) to address problems with premature corrosion of the crossmember near the right-front suspension attachment. odi's analysis of both complaint and warranty data for the my 1999 through 2002 sonata vehicles shows that the failure rates are significantly higher in salt belt states, which account for approximately 50 percent of vehicle sales and over 90 percent ofcomplaints and warranty claims related to the alleged defect (note:for purposes of this investigation the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).according to hyundai, the alleged defect results in a progressive loss of structural integrity of the subframe and there is ample opportunity for the problem to be detected (by inspection, steering feel or tire wear anomalies) and repaired before it reaches a state where a safety related incident may occur.hyundai identified 4 allegations of vehicle disablement and 1 allegation of a crash; where the lower control arm broke from the vehicle while driving at 55 mph and the driver lost control and drove into a yard.there were no reported injuries.odi received a separate allegation of a crash, where the complainant alleged that while driving around a slight curve at 65 mph on a freeway, the vehicle sub-frame fractured and the driver lost control of the vehicle and went off the road.again, no injuries were reported.approximately one-third of the complaints to odi allege that the sub-frame corrosion resulted in a loss of control and/or a vehicle disablement due to wheel collapse or separation.this investigation has been upgraded to an engineering analysis (ea08-016) covering my 1999 through early-2004 hyundai sonata vehicles in salt-belt states and equipped with the subject sub-frame design to further assess the frequency and safety consequences of the alleged defect. | ||||||
| SUSPENSION - FRONT - CONTROL ARM | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| PE08029 | HYUNDAI MOTOR COMPANY | 04/22/2008 | 08/21/2008 | FRONT SUB-FRAME CORROSION | ||
| The office of defects investigation (odi) opened preliminary evaluation, pe08-029, on april 22, 2008, based on 40 consumer complaints alleging front sub-frame corrosion in model year (my) 1999 through 2002 hyundai sonata vehicles.complaints describe severe corrosion of the vehicle sub-frame in the area where the right-front lower control arm is attached.in some vehicles, sub-frame corrosion has caused complete or partial detachment of the control arm, resulting in wheel collapse or separation. in response to odi's information request letter for pe08-029, hyundai provided owner complaints, field reports, and warranty claim data for approximately 197,906 my 1999 through 2002 subject vehicles sold or leased in the united states.the base warranty for the subject vehicles is 60 months or 60,000 miles, whichever occurs first.according to hyundai, prolonged exposure to the road salts may result in corrosive damage to the subframe.hyundai redesigned the sub-frame early in the my 2004 production (november 2003) to address problems with premature corrosion of the crossmember near the right-front suspension attachment. odi's analysis of both complaint and warranty data for the my 1999 through 2002 sonata vehicles shows that the failure rates are significantly higher in salt belt states, which account for approximately 50 percent of vehicle sales and over 90 percent ofcomplaints and warranty claims related to the alleged defect (note:for purposes of this investigation the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).according to hyundai, the alleged defect results in a progressive loss of structural integrity of the subframe and there is ample opportunity for the problem to be detected (by inspection, steering feel or tire wear anomalies) and repaired before it reaches a state where a safety related incident may occur.hyundai identified 4 allegations of vehicle disablement and 1 allegation of a crash; where the lower control arm broke from the vehicle while driving at 55 mph and the driver lost control and drove into a yard.there were no reported injuries.odi received a separate allegation of a crash, where the complainant alleged that while driving around a slight curve at 65 mph on a freeway, the vehicle sub-frame fractured and the driver lost control of the vehicle and went off the road.again, no injuries were reported.approximately one-third of the complaints to odi allege that the sub-frame corrosion resulted in a loss of control and/or a vehicle disablement due to wheel collapse or separation.this investigation has been upgraded to an engineering analysis (ea08-016) covering my 1999 through early-2004 hyundai sonata vehicles in salt-belt states and equipped with the subject sub-frame design to further assess the frequency and safety consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/04/2013 | 184000 | ||
| Tl - the contact owns a 2002 hyundai sonata. the contact stated that while driving at various speeds, the vehicle would veer to the right and would also fail to shift into gear. the vehicle was taken to an independent mechanic, who diagnosed that the front passenger side axle was fractured due to corrosion of the frame. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 184,000. kmj | |||
| 03/04/2013 | 184000 | ||
| Tl - the contact owns a 2002 hyundai sonata. the contact stated that while driving at various speeds, the vehicle would veered to the right and failed to shift into gear. the vehicle was taken to an independent mechanic. the technician diagnosed that the front passenger side axle broke and stated that the failure was due to the frame being corroded. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 184,000. pm | |||
| 01/25/2013 | 156000 | 1 | |
| The right side sub-frame of my 02 hyundai sonata i just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as i was driving and almost caused a wreck... i thought i need alignment but, found out that i need replace subframe. the car is very well maintained and even though it was once in a northern state (that's where i bought it..in new york) i do not think this uneven rusting of the subframe is normal. i checked and found that there was actually a recall of this vehicle for the exact this same reason, i am planning to call hyundai. *tr | |||
| 01/25/2013 | 156000 | ||
| The right side sub-frame of my 02 hyundai sonata i just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as i was driving and almost caused a wreck... i thought i need alignment but, found out that i need replace subframe. the car is very well maintained and even though it was once in a northern state (that's where i bought it..in new york) i do not think this uneven rusting of the subframe is normal. i checked and found that there was actually a recall of this vehicle for the exact this same reason, i am planning to call hyundai. | |||
| 01/02/2013 | 127000 | 1 | |
| The right side sub-frame of my 02 hyundai sonata we just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as i was driving and almost caused a wreck...the car is very well maintained and even though it was once in a northern state (that's where i bought it..in s.dakota) i do not think this uneven rusting of the subframe is normal. i checked and found that there was actually a recall of this vehicle for the exact this same reason, i called hyundai and the representative lied to my ear that it was not covered by that recall and that i should take to the hyundai dealership and pay for the repair myself. this is unconscionable and shouldn't be so. i wish i can get some help. *tr | |||
| 01/02/2013 | 127000 | ||
| The right side sub-frame of my 02 hyundai sonata we just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as i was driving and almost caused a wreck...the car is very well maintained and even though it was once in a northern state (that's where i bought it..in s.dakota) i do not think this uneven rusting of the subframe is normal. i checked and found that there was actually a recall of this vehicle for the exact this same reason, i called hyundai and the representative lied to my ear that it was not covered by that recall and that i should take to the hyundai dealership and pay for the repair myself. this is unconscionable and shouldn't be so. i wish i can get some help. | |||
| 01/15/2013 | 85000 | ||
| Tl* the contact owns a 2002 hyundai sonata. the contact stated that while having the vehicle serviced, it was found that the sub frame was rusted. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 09v124000 (suspension). the failure mileage was 85,000. | |||
| 01/02/2013 | 127000 | ||
| The right side sub-frame of my 02 hyundai sonata we just found out has rusted through and the lower control arm has separated causing the axle to pop out, this happened as i was driving and almost caused a wreck...the car is very well maintained and even though it was once in a northern state (that's where i bought it..in s.dakota) i do not think this uneven rusting of the subframe is normal. i checked and found that there was actually a recall of this vehicle for the exact this same reason, i called hyundai and the representative lied to my ear that it was not covered by that recall and that i should take to the hyundai dealership and pay for the repair myself. this is unconscionable and shouldn't be so. i wish i can get some help. | |||
| 01/15/2013 | 85000 | ||
| Tl- the contact owns a 2002 hyundai sonata. the contact stated that while having the vehicle serviced, it was found that the sub frame was rusted. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 09v124000 (suspension). the failure mileage was 85,000. kmj | |||
| 01/14/2013 | 125000 | ||
| Tl- the contact owns a 2002 hyundai sonata. the contact stated that while driving approximately 20 mph, the front passenger tire started to wobble. the contact was able to be move off the roadway and the vehicle was towed to an independent mechanic. the mechanic advised him that the sub frame was fractured due to corrosion and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and advised him that the vehicle was not included in nhtsa campaign id number: 09v124000 (suspension). the failure and current mileages were approximately 125,000. the vin was unavailable. kmj | |||
| 01/15/2013 | 85000 | ||
| Tl- the contact owns a 2002 hyundai sonata. the contact stated that while having the vehicle serviced, it was found that the sub frame was rusted. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted and informed the contact that the vehicle was not included in nhtsa campaign id number: 09v124000 (suspension). the failure mileage was 85,000. mh | |||
| 01/14/2013 | 125000 | ||
| Tl- the contact owns a 2002 hyundai sonata. the contact stated that while driving approximately 20 mph, the front passenger tire started to wobble. the contact was able to be move off the roadway and the vehicle was towed to an independent mechanic. the mechanic advised him that the sub frame was fractured due to corrosion and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and advised him that the vehicle was not included in nhtsa campaign id number: 09v124000 (suspension). the failure and current mileages were approximately 125,000. the vin was unavailable. kmj | |||
| 01/14/2013 | 125000 | ||
| Tl-the contact owns a 2002 hyundai sonata. the contact stated that while driving approximately 20 mph, the front passenger tire started to wobble. the contact was able to be pulled over and was towed to an independent mechanic. after diagnosis they advised him that the sub frame fractured due to corrosion and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and they advised him that the vehicle was not included in nhtsa campaign id number 09v124000 (suspension). the failure and current mileages were approximately 125,000. the vin was unavailable. tb | |||
| 01/02/2013 | 130000 | 1 | |
| Our son who was driving our hyundai 2002 sonata noticed that the steering wheel was loose and it felt like the car was pulling and needed an alignment. we took it in to have an alignment and the mechanic called us and told us they were unable to do an alignment and that the problem was much more serious than that; they told us that the cradle rusted through and that it was unsafe to drive. because of this it also did damage to the tires. we now have a vehicle that is unable to be driven because it is not safe. i shutter every time i think what may have happened to him or his friends if he had been on the road or god forbid driving down the interstate. we live in a state where snow is a part of our lives; we always worry about driving on snow and ice but we should not also have to worry that our vehicle's cradle will rust through potentially causing harm or even death. *tr | |||
| 01/02/2013 | 130000 | ||
| Our son who was driving our hyundai 2002 sonata noticed that the steering wheel was loose and it felt like the car was pulling and needed an alignment. we took it in to have an alignment and the mechanic called us and told us they were unable to do an alignment and that the problem was much more serious than that; they told us that the cradle rusted through and that it was unsafe to drive. because of this it also did damage to the tires. we now have a vehicle that is unable to be driven because it is not safe. i shutter every time i think what may have happened to him or his friends if he had been on the road or god forbid driving down the interstate. we live in a state where snow is a part of our lives; we always worry about driving on snow and ice but we should not also have to worry that our vehicle's cradle will rust through potentially causing harm or even death. | |||
| 07/30/2012 | 165000 | 1 | |
| My son was driving the vehicle at 45 mph and heard a loud pop in the right front end of the vehicle and immediately afterwards the vehicle veered of to the right and on to the side of the road he was able to maintain control somewhat but if there had been pedestrians in that area i am not sure there would have not been serious consequences, the car was driven slowly to the nearest hyundai dealer for assessment and after assessment the dealer stated that the sub-frame has rusted out to the point that the right front wheel could become detached thereby possibly causing a potential catastrophic failure or loss of control of the vehicle and unknown consequences, dealer has submitted information to hyundai corp, the vehicle has an active recall on this particular safety defect. recall #089 issued in april 2008. we are awaiting hyundais response as to the status of our recall request as of 08/01/12. *tr | |||
| 07/30/2012 | 165000 | ||
| My son was driving the vehicle at 45 mph and heard a loud pop in the right front end of the vehicle and immediately afterwards the vehicle veered of to the right and on to the side of the road he was able to maintain control somewhat but if there had been pedestrians in that area i am not sure there would have not been serious consequenses, the car was driven slowly to the nearest hyundai dealer for assesment and after assesment the dealer stated that the sub-frame has rusted out to the point that the right front wheel could become detached thereby possibly causing a potential catastropic failure or loss of control of the vehicle and unknown consequences, dealer has submitted information to hyundai corp, the vehicle has an active recall on this particular safety defect. recall #089 issued in april 2008. we are awaiting hyundais response as to the status of our recall request as of 08/01/12 | |||
| 07/02/2012 | 1 | 07/08/2009 | |
| 2002 hyundai sonata. consumer writes in regards to corrosion and rusting of the sub frame recall. *tgw the consumer stated the vehicle was originally purchased in illinois. however, she purchased the vehicle used in kentucky, which is not one of the recalled states. hyundai customer service informed the consumer her vehicle was not included in the recall, due to the production date. the consumer believed the vehicle should be included in the recall, as she has pictures showing the corrosion and rusting of the sub-frame, which has since rendered the vehicle inoperable. according to a local repair shop, the vehicle has rusted all the way through the sub-frame on the passenger side, which is why the vehicle could not be aligned and caused such horrible wear on the right side tire after months of purchasing them. *jb | |||
| 03/13/2012 | 122000 | ||
| My wife was driving home from work on a county road doing approx. 45 mph. the front right tire suddenly tilted 50 degrees inward and she lost control of the auto. after nearly missing a telephone pole, she plowed into a corn field and came to a sudden stop. she suffered a sprained wrist from steering wheel whip and bruised her knee in the accident. upon examination by the mechanic , he found that the a frame on the right side had broke in half. the metal in the frame had rusted from the inside out making it difficult to see by previous under-carriage repairs, such as tire change, oil change etc. the car has had superb maintenance throughout its history and has been bought and sold within the same family since being bought new by the son in 2002. we love the car and have enjoyed the 123,000 miles of driving but are very disappointed with hyundai because we have no record of ever receiving a recall on this vehicle. hyundai has decided to repair the vehicle free of charge but has not said whether they will repair the body damage or the transmission if damaged from the incident. we could not get move the shifter after the incident. | |||
| 02/22/2012 | 104000 | ||
| 2002 hyundai sonata failed at 6 mph turning a city street corner. the axle and ball joint fell off, taking the right front wheel with it. this car was 'repaired' a few years earlier when it was recalled for undercarriage rust. they sprayed a rubberized coating on the undercarriage, and told me i was good to go! we all know, there is no way to stop rust. | |||
| 11/07/2011 | 101978 | ||
| Monday, 11-07-11, right front tire blew out while driving 45 mph. the inside inch of tread and sidewall of the tire had extreme wear down to the metal wires. this condition was not observable from the front or side of the car. the remaining tread showed normal wear. the left tire shows some of the same abnormal wear pattern as the right, leaving me to believe there was an alignment problem. tuesday, 11-09-11, replaced front right tire. wednesday, 11-10-11, scheduled an alignment with firestone complete auto care. however, after examining the vehicle, i was told by their mechanic that the front right frame was cracked and separating, and the car was not safe to drive. contacted myrtle beach hyundai (mbh)to explain problem, and to schedule a service appointment. thursday, 11-11-11, mbh confirmed that the frame is cracked and separating. told us that it would be replaced at no cost to us because of a recall, and that currently the car is not drivable. however, we were told that a new replacement frame part would not be available until the end of next week. also, we would have to pay for any associated parts to replace the broken frame, such as bolts, bushings, and etc. if they needed to be replaced. furthermore, we were told that mbh would not provide us with a loaner vehicle during this recall repairs, and we would have to rent a vehicle for at least a week. we are on extended vacation at myrtle beach, sc and only have this car as our only means of transportation. rented a car from enterprise rent-a-car for the week at $156.99 plus taxes, etc. if car rental is necessary longer than the week, the cost is $29.99 plus taxes, etc. per day. in conclusion, the recall remedy of this potentially serious situation, as may be stated to be | |||
| 09/10/2010 | |||
| Tl-the contact owns a 2002 hyundai sonata. while driving approximate 65 mph when making a turn she heard a scrapping noise coming from the passenger side front tire. she continue to her destination hearing the noise. the vehicle was taken to a local mechanic and he advised her that the under carriage of the vehicle was rotted out. she reference recall 09v124000, suspension. the vehicle was purchased used in ohio. she stated her husband called the manufacture and was advised that since they live in south carolina the vehicle was not part of the recall. the failure and current mileage were unknown. | |||
| 01/01/1901 | 1 | ||
| 2002 hyundai sonata. having problem putting fuel in the vehicle*cw the consumer stated it seemed as though the pressure valve was not opening correctly when fuel was added. also, last fall the consumer noticed the front right tire was leaning in and he thought it was a broken tie rod, but when he took the vehicle to a mechanic, he was told the sub frame of the vehicle had rusted through. the consumer learned there was a recall for the exact same problem. the consumer stated he never received a recall notice.*jb | |||
| 01/28/2010 | 142816 | 1 | |
| 1. hit a pothole, day or two later noticed car was pulling to the right and making noise when turning. took it to a mechanic because i thought it needed an alignment 2. mechanic noticed large hole (2+ diameter) with significant cracking in the right side subframe behind the wheel by lower control arm 3. attempting to contact hyundai motor america. *tr | |||
| 01/18/2010 | 91590 | 1 | |
| On monday evening 01/18/2010 my wife and i left our home with our 2002 hyundai sonata we drove no more then 3 tenths of a mile when the steering wheel starting pulling very hard to the right we then turned around and drove back toward home but only made it about 2 tenths of a mile before the front right wheel collapsed bringing us to a dead stop in the middle of the road. thankfully we were only going about 20-25 mph the police were called for traffic and the car was towed to r.j shore automotive branford ct 06405 the next morning the owner of r.j.auto informed me that my front engine sub-frame had failed due to corrosion, and showed me a print-out of a recall from hyundai dated april 14, 2009 then stated he called the hyundai dealer in branford ct 06405 but the dealer refused to pick up the car so i had to pay $81.41 to have the car towed to branford hyundai. the staff at the hyundai had no answers and continued to state you will have to call the corporate office, so i did. the employee chris stated that there were 200.000 vehicles involved in this recall campaign #089 or #09v124000 and we have not mailed out all of the notices (shame on them because it's been almost a year and if we were on the highway we could have died) the employee then called the branford hyundai and was told that the car would take 1 or 2 weeks to fix and no loaner or rental vehicle will be provided i said that is unacceptable and demanded a loaner still the answer was no but somehow they managed to fix my car on 01/20/2010 when i picked my vehicle up at 420pm on 01/20/2010 my wife and i were not allowed to view what was repaired and was told that they bent over backwards to fix this car quickly because of my call to hyundai corporate i stated (bent over backwards, someone could have died, from this accident) the manager bob guevera, and a chris vailette then called the police and told us to never come back again, to have the corporate office fix my car next time. *tr | |||
| 12/28/2009 | 73000 | 1 | 06/04/2002 |
| Tl*the contact owns a 2002 hyundai sonata. the vehicle was taken to an independent mechanic for routine maintenance. the technician detected that the sub-frame exhibited excessive rust corrosion. the contact experienced the identical failures as recall nhtsa campaign id number 09v124000, suspension; however, the vin was excluded from the recall. the vehicle has not been repaired at this time. there was concern of the safety risk involved. the failure mileage was 73,000 and the current mileage was 74,031. updated 02/03/10 *bf updated 02/11/10.*jb | |||
| 08/20/2009 | 130000 | 1 | |
| Tl*the contact owns a 2002 hyundai sonata. the contact stated that the vehicle was taken to an authorized dealer for a recall remedy repair under nhtsa campaign id number 09v124000 (suspension). the subframe had excessive damages and corrosion. during the recall service repair the technician detected the front lower control arms exhibited severe rust corrosion. the vehicle has not been repaired at this time for the defect. the failure mileage was 130,000. the current mileage was 133,000. updated 03/14/10 *bf updated 05/06/10.*jb | |||
| 09/22/2009 | 141000 | 1 | 09/22/2008 |
| Tl* the contact owns a 2002 hyundai sonata. there was a hole in her undercarriage due to corrosion. she took the vehicle to be inspected because her tires were not properly aligned. she called the manufacturer and was advised to take her vehicle to a dealership. she went to the dealership and was advised that her vehicle identification number was excluded from recall # 09v124000 (suspension). no repairs were made. the current and failure mileages were approximately 141,000. updated 01/06/10 *bf updated 01/07/10.*jb | |||
| 05/28/2009 | 35000 | 1 | |
| All four original equipment struts factory installed on a 2002 hyundai sonata 4 cylinder, have failed. vehicle has 51,000 miles and the struts have not been doing their job for 15000 miles. when looked into, at the dealership (vehicle has extended warranty) the dealerships position is they will not replace the struts unless they are leaking. and if 1 was leaking they would only replace that one strut.... have the same issue with a 2004 hyundai santa fe 2.7 awd vehicle also. that vehicle has 79,000 miles and have the same drivibilty condition. and was told the same exact thing about the dealership/ manufacturer's position. *tr | |||
| 10/26/2009 | 117049 | 1 | |
| Tl* the contact owns a 2002 hyundai sonata. while making a right turn at 5 mph he noticed a loud popping sound from under the vehicle. after examining the vehicle he noticed that the outer arm assembly had separated from the passenger side tire. 5 days prior, recall campaign id number# 09v124000 was performed on his vehicle. after the repair the steering wheel had became more difficult to steer. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 117049. updated 3/30/2010 updated 05/05/10.*jb | |||
| 01/28/2009 | 152000 | 1 | |
| My wife owns a 2002 hyundai sonata, and last week she noticed that the car was pulling hard to the right. she drives 60 miles round trip to her job 5 days a week. once she told me about it, i took it in for service thinking it was in need of a wheel alignment. my technicians called me back to the service area and showed me where the sub frame had rusted completely through on the right front side. also the right front wheel as tilted to the side slightly. i told them to begin repairs immediately, as my wife's safety is my top priority. i called hyundai on 2/3/09 and informed them of the problem. i was given a case number, and told that they would contact me in 3 to 4 business days. i expect full reimbursement, as i now understand that this a common problem on this particular vehicle. *tr | |||
| 12/01/2007 | 100000 | 1 | 01/01/2006 |
| Tl*the contact owns a 2002 hyundai sonata. the contact took the vehicle to the repair shop because the steering became difficult to control while driving 20 mph. the mechanic stated that the failure was in the passenger side front subframes. there was a large hole that rusted all the way through the frames, which prevented the vehicle from being driven. after researching the issue, the contact found numerous complaints for the same defect and believes it should be recalled. the vin was unknown. the failure mileage was 100,000 and current mileage was 106,000. updated 01/07/09. *lj the sway bar ends links and bushings were worn. uupdated 01/09/09. *jb | |||
| 04/01/2002 | 3 | 12/30/2001 | |
| Vehicle has problems with front vibration. *mr the vehicle veered left and the consumer lost control of steering. the cause was found to be broken u-bolt. the vehicle began to vibrate from front end while the consumer was driving and the cause was determined to be front left axle failure, which was replaced. brakes constantly squeak and pulsate, but the dealer could not duplicate the problem. *yh | |||
| SUSPENSION - FRONT | |||
| 05/28/2009 | 35000 | 1 | |
| All four original equipment struts factory installed on a 2002 hyundai sonata 4 cylinder, have failed. vehicle has 51,000 miles and the struts have not been doing their job for 15000 miles. when looked into, at the dealership (vehicle has extended warranty) the dealerships position is they will not replace the struts unless they are leaking. and if 1 was leaking they would only replace that one strut.... have the same issue with a 2004 hyundai santa fe 2.7 awd vehicle also. that vehicle has 79,000 miles and have the same drivibilty condition. and was told the same exact thing about the dealership/ manufacturer's position. *tr | |||
| 01/10/2009 | 1 | ||
| Vibration in front right wheel at high speeds. i took my 2002 sonata to the repair shop and they told me my cradle that involves the half shaft/control arm in the suspension was rusted through with fist size holes. i took it to the auto dealer and they charged me over $500.00 to replace the half shaft and cradle, also they stated that it would have been covered had my wheel fallen off. that was the most ridiculous thing i've ever heard. after they replaced the half shaft, within 2 days i had a grinding/rattle on the same right side. i took it back to the auto dealer and they told me now it was the bushings in the suspension and they would have to be replaced but it was safe to drive.. this problem was not there until they worked on the car originally. it will now cost me over $300.00 to have the bushings replaced. i believe they should have done this with the original work. there is a federal probe going on with the nhtsa, it is stated that this is a very serious and dangerous situation. the manufacturer of this car should be standing behind they're product, but instead they are refusing to cover this problem and make the appropriate changes that could in turn save somebody's life if their car would fail due to this flaw. *tr | |||
| 01/28/2009 | 152000 | 1 | |
| My wife owns a 2002 hyundai sonata, and last week she noticed that the car was pulling hard to the right. she drives 60 miles round trip to her job 5 days a week. once she told me about it, i took it in for service thinking it was in need of a wheel alignment. my technicians called me back to the service area and showed me where the sub frame had rusted completely through on the right front side. also the right front wheel as tilted to the side slightly. i told them to begin repairs immediately, as my wife's safety is my top priority. i called hyundai on 2/3/09 and informed them of the problem. i was given a case number, and told that they would contact me in 3 to 4 business days. i expect full reimbursement, as i now understand that this a common problem on this particular vehicle. *tr | |||
| 07/16/2008 | 150000 | 1 | |
| My right front wheel didn't feel right , took it to a service station to be looked at. they brought me in to see that the whole frame under the car is rusted. the bolts that hold up the axle and suspension were completely gone and there was a hole in the under carriage. the wheel was tilted and the inside of the tire was worn all the way down . there was nothing there to support the wheel. *tr | |||
| 06/22/2006 | 1 | ||
| While driving to maryland to visit my daughter, the right front end of my car began to vibrate so hard that i thought i had a flat tire. i was going about 65 mph and as soon as i could i pulled over to look at the car. there was no flat however, the vibration continued. it was vibrating so hard my glove compartment came open. i took the car to a dealership in maryland only to be told that my tires had dead spots in them and i should return them to the store. i have been driving on these tires for six months without a problem. when i returned home i went to the store where i purchased the tires. they examined them and said there was nothing wrong with the tires. i had the car completely checked out by the dealer before i took this trip. they told me there was nothing wrong with the car. the vibration continues but it is especially bad when driving a higher rates of speed. i am worried now about taking the car on trips. believe me, you do not want to have a sudden breakdown or control loss on the dc beltway. although the car is 4 years old i only have 29500 miles on it. i should not be having major problems with so few miles on the car. *jb | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 10/26/2009 | 117049 | 1 | |
| Tl* the contact owns a 2002 hyundai sonata. while making a right turn at 5 mph he noticed a loud popping sound from under the vehicle. after examining the vehicle he noticed that the outer arm assembly had separated from the passenger side tire. 5 days prior, recall campaign id number# 09v124000 was performed on his vehicle. after the repair the steering wheel had became more difficult to steer. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 117049. updated 3/30/2010 updated 05/05/10.*jb | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 10/20/2006 | 123000 | 1 | 04/11/2002 |
| I have had numerous complaints that i have filed with this vehicle. the latest complaint i have is with the drivers side upper control arm. my son could have been killed when this broke. i have talked to several garages including the dealership and no one has ever replaced an upper control arm except on a vehicle that is very old and then very seldom. my son was turning a corner when the drivers side wheel fell sideways. upon looking at the problem we discovered that the upper control arm broke. this should have definitely should have not happened on a 2002 vehicle. | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/05/2002 | |||
| Consumer states while driving the vehicle would vibrate at any speed, causing by the upper ball joint and the lower ball joint. dealer has inspected the vehicle several time, and could not duplicate or correct the problem. please provide further information. ts | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/10/2005 | 2 | 08/02/2002 | |
| Dt: contact stated the front right wheel bearing was replaced. currently, the right left wheel bearing is being replaced. *ak | |||
| 09/01/2004 | 42000 | 11 | 03/19/2002 |
| Electrical system. i have already filed one complaint on the check engine light and the sensors. it has been in the dealership 9 times prior to this one. now it is a cam sensor and i believe a speed sensor. not only that but both wheel bearings are bad. it has roughly 78,000 miles. you can only get parts at a dealership. the parts are not only overpriced, but the dealership charges outrageous prices to do anything. you can unhook the battery and the light will stay off for a couple of months and then it comes back on. i take it to the dealership and they supposedly fix it and the light comes back on in a shorter amount of time than unhooking the battery. i have spoke with hyundai when the problems started and all you get is we'll fix it until the warranty is up then you are out of luck. i can't keep the check engine light off long enough to even sell it. *jb | |||
| SUSPENSION - REAR | |||
| 05/28/2009 | 35000 | 1 | |
| All four original equipment struts factory installed on a 2002 hyundai sonata 4 cylinder, have failed. vehicle has 51,000 miles and the struts have not been doing their job for 15000 miles. when looked into, at the dealership (vehicle has extended warranty) the dealerships position is they will not replace the struts unless they are leaking. and if 1 was leaking they would only replace that one strut.... have the same issue with a 2004 hyundai santa fe 2.7 awd vehicle also. that vehicle has 79,000 miles and have the same drivibilty condition. and was told the same exact thing about the dealership/ manufacturer's position. *tr | |||
| 02/21/2006 | 45000 | 3 | 04/07/2002 |
| In 2004, at approx 45k miles, vehicle developed creaking noise in driver side rear suspension. dealer repaired for loose tranverse cross member. problem re-developed after 3 months. separate dealer repaired for worn bushings. problem re-developed after one week and has worsened to a clunking noise at low speed. hesitant to return to dealer until properly diagnosed due to consistent repair delays resulting in excessive loss of vehicle use. (current total 7 days for this problem). *nm | |||
| 12/28/2004 | 33000 | 1 | 12/29/2001 |
| Right rear wheel was making a rubbing noise. took vehicle in for service and the dealer discovered the bearing needed replaced.*ak | |||