Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION
09V124000HYUNDAI-KIA AMERICA TECHNICAL CENTER INCfrom 09/15/1998 to 11/20/2003V (Vehicle)18828207/17/2009ODIHYUNDAI MOTOR COMPANY04/16/200904/16/2009
Defect SummaryHyundai is recalling 188,282 my 2001-2004 sonata and my 2001-2004 xg300 and xg350 vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. road salt applied in these jurisdictions during the winter months may result in progressive, internal corrosion of the front sub-frame on the vehicles, and may result in thinning or perforation of the sub-frame steel. the corrosion is frequently visible and often discovered during inspection or routine maintenance, and owners may also hear noises or notice tire misalignment and steering pull. if these signals are undetected or unheeded, the corrosion may progress and the forward mounting of the lower control arm may detach from the sub-frame.
Consequence SummaryIf that happens, the vehicle may lose drive power to the wheels, and the front wheel may make contact with the fender or wheel well, thereby increasing the risk of a crash.
Corrective SummaryDealers will measure the thickness of the front sub-frame and inspect the front sub-frame for corrosion damage and, if necessary, the front sub-frame will be replaced with a new sub-frame that incorporates additional holes in the upper and lower panels. if the front sub-frame does not require replacement, the dealer will add drainage holes to the sub-frame and will treat the sub-frame with rust-proofing material to stop the corrosion process. this procedure will be performed free of charge. the recall is expected to begin during april 2009. owners may contact the hyundai customer assistance center at 1-800-633-5151.
NotesHyundai recall no. 089.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
EA08016HYUNDAI MOTOR COMPANY08/21/200804/20/2009FRONT SUB-FRAME CORROSION09V124000
 In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed.
SUSPENSION - FRONT
EA08016HYUNDAI MOTOR COMPANY08/21/200804/20/2009FRONT SUB-FRAME CORROSION09V124000
 In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed.
SUSPENSION - FRONT - CONTROL ARM
EA08016HYUNDAI MOTOR COMPANY08/21/200804/20/2009FRONT SUB-FRAME CORROSION09V124000
 In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/06/2012160000
 Tl-the contact owns a 2003 hyundai sonata. the contact stated that while driving approximately 50 mph, he heard a loud, abnormal noise. the contact pulled over and inspected the vehicle when he noticed that the sub frame was fractured. the vehicle was later towed to an independent mechanic where they confirmed that the front sub frame was fractured and also advised that it needed to be replaced. the vehicle was repaired. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 160,000. kmj
12/06/2012160000
 Tl-the contact owns a 2003 hyundai sonata. the contact stated that while driving approximately 50 mph when he heard a loud noise. the contact pulled over and inspected the vehicle and saw that the sub frame fractured. the vehicle was later towed to an independent mechanic. after diagnosis they advised him that the front sub frame fractured and needed to be replaced. the vehicle was repaired for the front sub frame. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 160,000. tb
05/09/2011100000
 Tl* the contact owns a 2003 hyundai sonata. the contact stated that during routine maintenance, the local repair shop confirmed corrosion near the sub frame. the vehicle was not taken to the dealer but the manufacturer was contacted and they advised that the vin did not qualify for repairs under nhtsa campaign id number: 09v124000 (suspension). the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 106,000. kmj
05/09/2011100000
 Tl- the contact owns a 2003 hyundai sonata. the contact stated that during routine maintenance, the local repair shop confirmed corrosion near the sub frame. the vehicle was not taken to the dealer but the manufacturer was contacted and they advised that the vin did not qualify for repairs under nhtsa campaign id number: 09v124000 (suspension). the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 106,000. kmj
05/09/2011100000
 Tl- the contact owns a 2003 hyundai sonata. the contact stated during routine matineanence the local repair shop confirmed corrosion near the sub frame. the vehicle was not taken to the dealer, but the manufacturer was was contacted and they confirmed the vin did not qualify for recall under nhtsa campaign id number : 09v124000 (suspension). the vehicle was not repaired. the failure mileage was 100,000 and the current mileage was 106,000. rds
08/14/20091450001
 I have a 2003 hyundai sonata. i have had nothing but trouble with this vehicle. i purchased 2 sets of new tires in the past 4 years and have had roughly 15 flat tires. i also most recently almost killed myself and my 3 kids w/ having the tire rod almost crack. i had a bill of $385 to have just that one part to be fixed. i have been on hold for over an hour now for the recall number i received in the mail. i am a single parent and need to be reimbursed for my troubles as this was directly related to the recall letter i just received. please contact me. *tr
3
 When coming to a stop, the consumer heard a rumbling noise. the vehicle vibrated soon after that. dealership was unable to resolve the problem. *ak the steering wheel would shake along with the vehicle when sitting at idle and more when the a/c was on. the vehicle also pulled to the right. *sc *jb
SUSPENSION - REAR
02/26/201183255
 The car is not mine,i am a mechanic,a 2003 sonata i do a lot of work on just had a rr lower control arm fail,i know thay have a subframe issue,so knowing this, how many more of theasetime bombs are out thair,thay sell alot of these cars in the state i live in[new york], how many more major suspention components are failing due to corrosion! alot of young people buy them because of price,the elderly also,that is why im writing this car belongs to an older widow who cano't aford the repairs,the warantee should cover the repair but her late husband bought this car because of the warantee!!