Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 0380002 | 05/01/2005 | 0580002 | 10003320 | Water leak between the taillight lenses and the body, resulting in a leak into the trunk area. *tt | 10/16/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
| STRUCTURE - FRAME AND MEMBERS | ||||||
| EA08016 | HYUNDAI MOTOR COMPANY | 08/21/2008 | 04/20/2009 | FRONT SUB-FRAME CORROSION | 09V124000 | |
| In a letter dated april 14, 2009, hyundai-kia america technical center, inc (hyundai) notified nhtsa that hyundaiis conducting a safety recall of model year (my) 1999 through 2004 hyundai sonata vehicles manufactured prior to november 20, 2003 that are registered and operated in the following salt belt states and the district of columbia: connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin.hyundai is recalling the vehicles to remedy a condition where internal corrosion of the front subframe may lead to separation of the lower control arm at the forward mounting point and/or separation of the axle from the transaxle.this could result in a loss of vehicle control and/or vehicle disablement. the subframes will be inspected in the recalled vehicles using a procedure developed by hyundai to measure metal thickness.parts with perforations from corrosion or with metal below the specified thickness will be replaced with redesigned subframes.if the minimum metal thickness is met, drainage holes and rust proofing material will be added to the existing subframe. odi's analysis of complaint data revealed that 98% of the consumer complaints were from vehicles either originally sold or operated in saltbelt states. similarly 99.7% of the warranty claims were from vehicles originally sold or operated in saltbelt states.odi identified 105 reports of lower control arm detachment and/or axle separation from the transaxle through analysis of warranty and complaint information and consumer interviews.one hundred three (103) of the 105 incidents involved vehicles in states covered by the recall.in addition to the subject vehicles, hyundai also noted in the april 14, 2009 letter that my 2001 through 2004 xg300 and xg350 were also being recalled as they were manufactured with subframes similar in design the subject vehicles.based on hyundai's decision to conduct a safety recall this engineering analysis is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/10/2011 | |||
| The internal floor on driver side shows obvious erosion from normal salt exposure in the winter. dealer ignored my complaint of the ersoin when i went to address another recall regarding salt erosion. me and a family member received cuts on the finger from peeling covering on interior door handle. paint near exterior handles scratches easily and eventually reveals the color of the second layer of paint which is a drastically different color from the car's exertior paint color. | |||
| 09/01/2009 | 39000 | ||
| Tl- the contact owns a 2004 hyundai sonata. the vehicle has water damaged due to a defected air conditioning hose sealant allowed water the penetrate and mildew the vehicle interior. the dealer advised the instrumental panel will need to be removed to replaced damaged wiring and sealant. the contact stated a year ago water penetrate the interior of the vehicle due to a defected sealant around the brake light. the vin information wasn't available. the manufacturer will be contacted. the failure mileage was 39,000 and the current mileage was 69,000. li | |||
| 07/18/2010 | 102000 | ||
| Interior door handle chrome peeling off causing sharp metal that can cut fingers or hands | |||
| 03/01/2009 | 85000 | 1 | |
| 2004 hyundai sonata. built iin february 2004, the chrome plating of the interior door handle came loose. our hands have been cut several times by the sharp edges of the chrome that is peeling back. finally had to peel the chrome off and sand the edges. *tr | |||
| 11/10/2009 | 138000 | 1 | |
| Recall on 2004 hyundai. i called 5 dealers to have them inspect my car, due to the recall i received about possible frame rusting. the wait is any where from 10 days to a month, just to have them look at the frame. i explained that my car is showing the signs of damaged rusted frame. i requested that they either. pay for my room or pay for my car rental. *tr | |||
| 07/28/2008 | 1 | ||
| Chrome covering is peeling from handles and shifter resulting in pieces being stuck in my hand and cuts. *tr | |||
| 01/01/2009 | 1 | ||
| Chipping paint on door handles especially on the ones that are less used. paint not matching when repairs are done. *tr | |||
| STRUCTURE - BODY | |||
| 09/13/2012 | 90276 | 1 | |
| Driving on clear paved street @ approximately 20 mph when loud crackling noise of front right fell to pavement. no loss of control, merely steered vehicle off main lane of street. no structure or object found on paved street for approximately 50 yds to final point of exiting off of street. witness in car with driver can attest to no pot holes or other noted objects anywhere in area of tire markings on paved street. auto required full tow to closest dealership. *tr | |||
| 09/13/2012 | 90276 | ||
| Driving on clear paved street @ approximately 20 mph when loud crackling noise of front right fell to pavement. no loss of control, merely steered vehicle off main lane of street. no structure or object found on paved street for approximately 50 yds to final point of exiting off of street. witness in car with driver can attest to no pot holes or other noted objects anywhere in area of tire markings on paved street. auto required full tow to closest dealership. | |||
| 05/15/2012 | 100430 | ||
| The frame to the car has a hole rusted thru the lower control arm bolt and is no longer drivable. the car was stranded on the highway and someone could have been killed hyundai says its not covered under the recall but its the exact same problem as all the rest | |||
| 09/13/2012 | 90276 | ||
| Driving on clear paved street @ approximately 20 mph when loud crackling noise of front right fell to pavement. no loss of control, merely steered vehicle off main lane of street. no structure or object found on paved street for approximately 50 yds to final point of exiting off of street. witness in car with driver can attest to no pot holes or other noted objects anywhere in area of tire markings on paved street. auto required full tow to closest dealership. | |||
| 05/15/2012 | 100430 | ||
| The frame to the car has a hole rusted thru the lower control arm bolt and is no longer drivable. the car was stranded on the highway and someone could have been killed hyundai says its not covered under the recall but its the exact same problem as all the rest | |||
| 09/13/2012 | 90276 | ||
| Driving on clear paved street @ approximately 20 mph when loud crackling noise of front right fell to pavement. no loss of control, merely steered vehicle off main lane of street. no structure or object found on paved street for approximately 50 yds to final point of exiting off of street. witness in car with driver can attest to no pot holes or other noted objects anywhere in area of tire markings on paved street. auto required full tow to closest dealership. | |||
| 05/15/2012 | 100430 | ||
| The frame to the car has a hole rusted thru the lower control arm bolt and is no longer drivable. the car was stranded on the highway and someone could have been killed hyundai says its not covered under the recall but its the exact same problem as all the rest | |||
| 09/19/2012 | 124000 | ||
| Tl* the contact owns a 2004 hyundai sonata. the contact stated that he discovered internal corrosion of the front sub-frame on the vehicle. the vehicle was taken to an independent mechanic for diagnosis but the vehicle was not repaired. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 124,000. | |||
| 09/19/2012 | 124000 | ||
| Tl- the contact owns a 2004 hyundai sonata. the contact stated that he discovered internal corrosion of the front sub-frame on the vehicle. the vehicle was taken to an independent mechanic for diagnosis but the vehicle was not repaired. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 124,000. kmj | |||
| 09/19/2012 | 124000 | ||
| Tl- the contact owns a 2004 hyundai sonata. the contact stated he found internal corrosion of the front sub-frame on the vehicle. the vehicle was taken to an independent for diagnosis however there was nothing the mechanic was able to do. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileages were 124,000. dt | |||
| 07/14/2008 | 75000 | ||
| +the interior door levers chrome is peeling off causing the levers to have sharp edges which cut your fingers | |||
| 10/02/2010 | 35047 | ||
| Interior chrome door handle crack, causing the chrome plating to separate. after separation the handle becomes extremely sharp and cut my hand. | |||
| STRUCTURE - BODY - DOOR | |||
| 08/30/2009 | 51900 | 1 | |
| 2004 hyundai sonata - interior door handle caused hand laceration by peeling chrome plating /crack in door handle assembly. *tr | |||
| 06/01/2007 | 1 | ||
| Seems to be a defect in the door handles...we have flaking of the chrome finish on our 2004 sonata as well, primarily driver's door. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 03/01/2009 | 75000 | 1 | |
| Re: hyundai '04 sonata - bought new at key hyundai branford ct received recall notice re rusting subframes. issues i've had over last 12 months: steering wheel pulling to one side - alignment way off - fixed, problem recurred. intermittent noises coming from ?wheels steering column, esp.when turning corners - seems to be two separate distinct noises. recently steering wh. with rhythmic shimmy, intermittent. took car into key h.for inspection - told it needs new subframe (6 hr.job) but no alignment will be done, no loaner or rental would be given. called hyundai cust. center. told that an alignment, rental ..wasn't part of the deal they put the onus on nhtsa - says you didn't tell them they had to do any more than replace the s.f. my regular mechanic says that it is worrisome that no alignment will be done. how can they do all that front end work and not realign the wheels? regarding a replacement vehicle for the day, considering the subfr. has turned out to be major 'lemon', you'd think as a gesture of good will, hyundai would pay another $25 - 30 for a rental. their cust. assis. centre is a joke. the girl handling calls knows nothing about mechanics, has no authority and just keeps saying she's sorry but this is nhtsa's deal, not hyundai. another issue- with the s.f. recall notice, i received a 2nd notice re: chrome handles peeling on inside door. mine peeled the first year i had the car - abrasion to my finger. i taped the handle and didn't complain. the service manager last week told me recall goes to '03 models (why did i get the notice?) and says i can pay $90 for chrome replacement. and by the way, also handed me $2500 worth of other work i need - i don't, according to my mechanic. guess h. trying to recoup money some way, since they have to replace the s.f.free. bottom line: this is my 2nd h. and my last-lost faith& worried that they will not do proper job on recall work.will pay for rental and alignment myself. any suggestions? *tr | |||