Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/15/201153805
 On april 15, 2011 i took my car in to the dealership for its
04/05/2010139001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i own a 2007 hyundai sonata. this past week i have been informed that the michelin tires need replacing. they are cracked in the sidewall. michelin guarantees these tires for 6 years and the tire company i went to said that i really should replace them for safety reasons.are we facing another firestone incident? if i hadn't had a flat tire i would have never discovered this. the tire company said michelin was really great to work with they allowed me 65% on my tires that have been drivenless than 14,000 miles. i would only have to pay $474.00 dollars for new tires. i think that a tire that is giving away in the sidewall should be replaced free of charge !!! what if i wasn't appraised of the situation and had a blowout. i haven't replaced them yet because of cost. should i stop driving the car ? wasn't firestone in trouble for faulty tires ? what about other drivers out there with a similar situation ? i just think that a car's tires should be able to stand up longer than 29 months and 14,000 miles. please advise. [xxx] *tr
02/27/201047500
 On november 22, 2009 i purchased 4 new yokohama tires from ntb, mentor ohio who installed them on a 2007 hyandai sonata, replacing the original michelin tires. the tires were as530, dot #cclm 825 1309 4 31911 size 215/55r17 94v, 31911. the tires were rated for mud and snow for 60,000. the tires appeared to perform fine, until it snowed. in snow, the tires had virtually no traction at all. this front wheel drive car performed very will for the first two years on its original michelin tires. with the new tires, the car literally got stuck repeatedly in snow in february, 2010. finally, on february 27, 2010, my 16 year old daughter was driving the car. she was stopped at a busy intersection, waiting to turn left into a shopping maill across two lanes of traffic coming toward her in the opposite direction. all had green lights in both directions. when she had time to turn with a break in the traffic, the tires spun in the snow, delaying the turn. she was hit by an oncoming car because of this delay. both cars were total losses, but nobody was injured. these tires should be recalled or at least lose the mud and snow designation. i have driven front drive cars for 30 years and never got stuck in snow. these tires are seriously defective. please take them off the market.
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
06/16/200971000105/13/2009
 Tl* the contact owns a 2007 hyundai sonata. while driving the driver-side sun visor had suddenly fallen in front of her view, and would not stay in the upward position. the vehicle was taken to the dealership and the sun visor was replaced. the current and failure mileages were 71000. updated 1/25/10 *cn the tpms light had illuminated and the dome light was not working. updated 01/26/10*jb