Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/05/2012 | 55603 | ||
| Tl* the contact owns a 2009 hyundai sonata. the contact stated that while driving 5 mph over a road bump, the contact heard a vibration from the front end of the vehicle. the vehicle would then become unstable and the contact would have to hold the steering wheel with force in order for it to remain straight. the vehicle was taken to the dealer who advised the contact that the front axle had become extremely loose. the dealer vehicle was not repaired. the vin was not available. the failure mileage was 55,603 and the current mileage was 66,578. | |||
| 02/05/2012 | 55603 | ||
| Tl- the contact owns a 2009 hyundai sonata. the contact stated while driving at the speeds of 5 mph , when going over a bump there is a vibrant noise coming from the front end of the vehicle. the vehicle will become unstable having the contact to hold the steering wheel with force to stay in a straight position. the vehicle was taken to the dealer and stated that the front axle is very loose. the dealer refuse to acknowledge the failure to the axle. the vehicle was not repaired.the vehicles identification number was not available. the failure mileage was 55,603 and the current mileage was 66,578.cv | |||
| 01/18/2011 | 12500 | ||
| Complained about suspension to dealer on my 2009 (11500 miles) when purcased (11/01/2010) they said it was ok.brought the car to another dealer with complaint on suspention and road noise from bumps in road. the test drive revieled a link on the sway bar was replaced. no improvement in noise from bumps. they said this is normal. still not happy with either of the dealer tests and repairs. | |||
| 10/16/2008 | 1100 | ||
| Bad pull to the left replce front strut,spring noises while driveing,tires feathering,no stability while driving,any kind of bumps you are all over the road,shimmy in steering wheel,with two passengers in the back seat the car lifts up in front and stability while driving is even worse.this has been occuring since it was new,easy to loose control of vehicle,replaced rf strut,balanced tires ,numerous times on the alignment rack,dealership acknowledges all tires feathering but say they cant fix it | |||
| 07/29/2009 | 1259 | 1 | |
| Strut noise sounds like wore out on new 2009 hyundai sonata gls. fear they may brake and cause me to have a wreck. loud noise over bumps under car. *tr | |||
| 04/04/2009 | 20 | 1 | |
| 2009 hyundai sonata sounds like it needs new shocks/struts right off the car lot noticed as soon as we drove it home from signing the papers - less than 20 miles on it tech said many had complained about the same thing but no fix he told me to complain to hyundai called and they said sorry that's the way they are that its operating as designed - just received recall notice for my 2002 sonata - suspension is faulty must be replaced safety hazard - wish i had known before i bought the 2009. regret purchase. *tr | |||
| 01/19/2008 | 50 | 1 | |
| 2009 hyundai sonata sounds like it needs new shocks/struts right off the lot car has less than 300 miles on it went to dealer the service tech said many had complained about the same thing but no fix he told me to complain to hyundai called and they said sorry that's the way they are that its operating as designed this will be my last hyundai. *tr | |||
| 10/09/2008 | 1 | ||
| Loud noise over bumps. sounds like something is loose. *tr | |||
| 08/06/2008 | 200 | 1 | |
| I bought a new 2009 hyundai sonata limited- i took it the hyundai service in yonkers ny to test drive my new car . it seemed to me the car had bad front shocks absorbers. after being driven by one of their service men he agreed that something was very wrong. i was told to bring back the car when the new shocks arrive. the manager and his service men were very courteous to me and handled the situation very professionally. until the time the new shocks arrive i will not use the car, because i consider it a danger on the road. i'm hoping that will be the answer to the problem. *tr | |||
| SUSPENSION - FRONT | |||
| 09/01/2010 | 20000 | ||
| Hyundai sonata 2009 limited front loud thud noise when going over small bumps and when turning right. the thud noise is only from the passenger side front strut. there is a big difference when you hit a bump on the drivers side and the passenger side. is is a pretty obvious noise. dealer replaced right strut and insulator and the noise continues. dealer say they cannot just change out parts unless they find a problem. car acts like the front suspension is coming apart when turning to the right and going over small bumps. problems is a safety issue because something seems to be falling apart on the front end when turning and while going over small bumps. | |||
| 01/19/2008 | 50 | 1 | |
| 2009 hyundai sonata sounds like it needs new shocks/struts right off the lot car has less than 300 miles on it went to dealer the service tech said many had complained about the same thing but no fix he told me to complain to hyundai called and they said sorry that's the way they are that its operating as designed this will be my last hyundai. *tr | |||