Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 10/01/2011 | 59000 | ||
| Tl- the contact owns a 2010 hyundai sonata. the contact stated the rear brake light that was located in middle of the rear window failed and the dealership could not replace the bulb without removing the rear seat back. the contact stated the manufacturer designed the light bulb in an unsafe area. the vehicle was not repaired. the failure and the current mileage was 59,000. rvk | |||
| 10/01/2011 | 59000 | ||
| Tl-the contact owns a 2010 hyundai sonata. the contact stated the rear brake light that is located in middle of the rear window failed and the dealership could not replaced the bulb bulb without removing the rear seat back. the contact feels that the manufacturer designed the light bulb in an unsafe area. the vehicle was not repaired. the failure and the current mileage was 59,000. li | |||
| 05/19/2011 | |||
| While driving at night on low beams,there is a black line mid-way the windshield disrupting my viewing field. it so distracting i hate driving this car at night!! it is hazardous to my driving! had it to the dealer service 2 or 3 times to check the lights and they also drove it at night and saw the same thing. they told me it was the way lights were designed and thet cannot do anything for it!! very annoying!! i also have heard from people that ride with me at night that those lights would drive them crazy driving like that!! i may have to get rid of this car because it is so annoying!! you need to get a solution to this problem soon!! i am one unhappy customer right now! this is my third hyundai and i like them.....but not this one!!! this is a 2010 sonata. have also had trouble with the transmission as it shifts to the next gear. had it to dealership 3 times with that!!! not happy at all with this car!!!! there is no certain dates ...just an onging thing. the date below is when they told me they couldn't do anything more about the lights...it is the way they were!! | |||
| 05/20/2010 | 1500 | ||
| My 2010 hyundai sonata has a low beam defect that is a danger to drive at night , especially on hilly country roads. there is a black band that erases the field of view for objects on or alongside the road. by the time the car had 5k miles on her - she had been in twice to have the headlights checked and i was told they were adjusted as high as they could go and to use high beams if i couldn't see. i called hyundai customer service and after getting nowhere i finally got a manager on the line and he promised that an engineer would be sent to my dealership and look over the problem -this never happened so when i called i was told to go back to the dealership so they could look at the lights again i get flashed by oncoming cars because they think my highs are on when they are not. i can't imagine what they see when my highs are on. if i drive under streetlights or have oncoming cars in my view i don't see the the black band but what i do see is my lights bouncing off road signs with only splotches of letters being illuminated and the rest of the sign dark. if something , like a deer, were in the road or by the side of the road i would never see it. i do not want to cause an accident, kill someone, hit debris in the road or hurt myself in a crash because the lights have a faulty design. . i read that other 2010 sonota owners are having this same problem so when is hyundai going to do something about it and fix the problem or replace our cars? i wrote to hyundai and they claim that the lights are working as designed and i should take my car in to check my lights if i am having problems. i had already been told by the service center during my first visit that it is a design flaw so i'm sensing a catch 22 here. i called the service center and told them i need to have a technician drive the car in the dark before closing hours. in the meantime, and until this gets fixed , the black band greatly impedes night driving and is a hazard | |||
| 05/01/2010 | 100 | ||
| Tl-the contact owns a 2010 hyundai sonata. while driving 15 mph at night the headlight displays a black line which impairs the drivers vision. he also stated while driving at night on country road with hills he lost all vision. he stated the vision gets smaller as you go up and down hills. the vehicle was taken to the dealer and he was advised to use the high beam. he was also informed by the dealer that there was no recall and to replace the headlights it would cost $950.00. the vin was not available. the failure mileage was 100 and the current mileage was 5,900. vwb | |||