Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 05/20/2010 | 1500 | ||
| My 2010 hyundai sonata has a low beam defect that is a danger to drive at night , especially on hilly country roads. there is a black band that erases the field of view for objects on or alongside the road. by the time the car had 5k miles on her - she had been in twice to have the headlights checked and i was told they were adjusted as high as they could go and to use high beams if i couldn't see. i called hyundai customer service and after getting nowhere i finally got a manager on the line and he promised that an engineer would be sent to my dealership and look over the problem -this never happened so when i called i was told to go back to the dealership so they could look at the lights again i get flashed by oncoming cars because they think my highs are on when they are not. i can't imagine what they see when my highs are on. if i drive under streetlights or have oncoming cars in my view i don't see the the black band but what i do see is my lights bouncing off road signs with only splotches of letters being illuminated and the rest of the sign dark. if something , like a deer, were in the road or by the side of the road i would never see it. i do not want to cause an accident, kill someone, hit debris in the road or hurt myself in a crash because the lights have a faulty design. . i read that other 2010 sonota owners are having this same problem so when is hyundai going to do something about it and fix the problem or replace our cars? i wrote to hyundai and they claim that the lights are working as designed and i should take my car in to check my lights if i am having problems. i had already been told by the service center during my first visit that it is a design flaw so i'm sensing a catch 22 here. i called the service center and told them i need to have a technician drive the car in the dark before closing hours. in the meantime, and until this gets fixed , the black band greatly impedes night driving and is a hazard | |||