Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/26/2011 | 14000 | ||
| Tl* the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer where they advised him that the air bag sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealer, the light illuminated again. in addition, the vehicle refused to start on one occasion and the contact noticed smoke coming from the engine. the vehicle was later towed to the dealer where they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. the contact also stated that the front driver side window was open and could not be closed. the window failure was not repaired. the failure mileage was approximately 14,000. | |||
| 03/26/2011 | 14000 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer where they advised him that the air bag sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealer, the light illuminated again. in addition, the vehicle refused to start on one occasion and the contact noticed smoke coming from the engine. the vehicle was later towed to the dealer where they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. the contact also stated that the front driver side window was open and could not be closed. the window failure was not repaired. the failure mileage was approximately 14,000. kmj | |||
| 03/26/2011 | 14000 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light had illuminated without any warning. the vehicle was taken to the dealer and they advised him that sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealership the light had illuminated again. the manufacturer was contacted and they offered no assistance. in addition, after parking his vehicle and trying to restart it, it wouldn't and he noticed there was smoke coming from the engine. the vehicle was later towed to the dealer and they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. also the drivers side window had gotten jammed in the open postion and was unable to close. the vehicle was taken to the dealer and they advised him that they were unable to duplicate the failure. the vehicle had not been repaired. the failure mileage was approximately 14,000. tb | |||
| 08/25/2011 | 10550 | ||
| Tl* the contact owns a 2011 hyundai sonata. the contact stated as he stopped at a red light another vehicle crashed into the rear of his vehicle and he then into a vehicle in front of him. both the driver and front passenger door opened simultaneously. no one fell out of the vehicle since they both were wearing seat belts. there was extensive damage to the front and back of the vehicle. three people were transported to the hospital with head, chest and back injuries, they were treated and released. none of the air bags deployed. the warning light illuminated indicating that the air bags malfunctioned. the police was notified and a report was filed. the vehicle was driven to his residence. the insurance company and the dealer were notified. the manufacturer was not made aware of the failure. the failure mileage was 10,550. | |||
| 08/25/2011 | 10550 | ||
| Tl- the contact owns a 2011 hyundai sonata. the contact stated as he stopped at a red light another vehicle crashed into the rear of his vehicle and he then into a vehicle in front of him. both the driver and front passenger door opened simultaneously. no one fell out of the vehicle due since they both were wearing a seat belt. there was extensive damage to the front and back of the vehicle. three people were transported to the hospital with head, chest and back injuries, they were treated and released. none of the air bags deployed. the warning light illuminated indicating that the air bags malfunctioned. the police was notified and a report was filed. the vehicle was driven to his residence. the insurance company and the dealer were notified. the manufacturer was not made aware of the failure. the failure mileage was 10,550. rvk | |||
| 08/25/2011 | 10550 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated as he stopped at a red light another vehicle crashed into the rear of his vehicle and he then crashed into the vehicle in front of him. both the driver and front passenger door flew open simultaneously. no one flew out of the vehicle due to the seat belts was on. there was extensive damages to the front and back of the vehicle. three people went to the hospital with head, chest and back injuries they were treated and released. the vehicle air bags all around but none deployed. the warning light illuminated showing the air bags malfunction. the police was called and a report was available if needed. the vehicle was driven home from the scene. the insurance company was contacted. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 10,550. mw | |||
| 07/24/2011 | 9900 | ||
| Tonight i was rear ended by a woman in an suv, who's brakes did not work in her durango, she said. there were no skid marks indicating an attempted stop. her impact on my vehicle was severe. police officer guessed she was going 40 mph when she hit my car. my car was shoved forward into the car in front of mine, that car then hit the car in front of it. there were 3 cars, mine last in line, sitting at a red light. we were all stopped. then there was a 4th car that hit mine from behind. the matter im reporting is that the airbags in my hyundai sonate se 2011 car did not deploy when i then hit the car in front of me. the impact was great enough to cause that car to then hit another car and that caused a crack in the radiator of the car in front of mine. also, after i hit that car in front of me, i then bounced back about 10 feet. more evidence of impact. why no airbags? i did not see very much damage to the front of my car nor the back of the car that was directly in front of mine, while the back of my car was bad enough that i expect to be told it is not repairable.. im reporting just in case you receive any other reports indicating there is something faulty concerning airbags in the hyundai. i know airbags are not to deploy in rear end collision but since i then hit another car frontally, i would think the airbags would deploy. my husband was in the passenger, front seat and in order to brace himself, he put his hand up at the windshield. the glass was broken in an area the size of a cantaloupe from the impact against his hand. im thinking the impact must have been moderate to severe. on the up side, my sonata took that hit and sustained the damage to the outside and up into the air at the trunk rather than into the cab of the car. my father and son were in the backseat and were not killed, i think because the car is a good, safe vehicle in a crash. | |||
| 04/21/2011 | |||
| While driving my 2001 sonata, airbag light came on for the third time...going to the dealer to see if they can locate the problem | |||
| 03/13/2011 | 16000 | ||
| I was exiting one interstate highway onto another. exit ramp direction was misjudged and car hit a guard rail. there was a frontal area crash causing in excess of $14,000 damage to the vehicle. not any of the air bags deployed during the accident. | |||
| 12/14/2010 | 14000 | ||
| Tl- the contact owns a 2011 hyundai sonata. the contact was involved in a crash. while driving approximately 30 mph, the contact stated that he rolled over a patch of ice, causing the vehicle to hit a utility pole and the air bags did not deploy. the dealer nor the manufacture were notified. the contact was awaiting an investigation from the insurance company. the current and failure mileages was approximately 14,000. a police report was available. the vin was unavailable. bw | |||