Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRONIC STABILITY CONTROL | |||
| 10/01/2012 | 31500 | 1 | |
| Elec stability control lite on after starting car. failed to start one time. dealer investigated. found part # 93810-3s000 (switch assm stop lamp) defective. replaced switch. i checked the internet for this part number and found a significant number of failures of this switch. this switch can fail at anytime, causing loss of power and other symptoms. i sent this same message to hyundai consumers affairs. this switch must be marginally functional for it's purpose due the number of failures noted on the internet. hopefully, hyundai will take action on this switch. thanks in advance for your prompt attention to this matter. *tr | |||
| 10/01/2012 | 31500 | ||
| Elec stability control lite on after starting car. failed to start one time. dealer investigated. found part # 93810-3s000 (switch assm stop lamp) defective. replaced switch. i checked the internet for this part number and found a significant number of failures of this switch. this switch can fail at anytime, causing loss of power and other symptoms. i sent this same message to hyundal consumers affairs. this switch must be marginally functional for it's purpose due the number of failures noted on the internet. hopefully, hyundai will take action on this switch. thanks in advance for your prompt attention to this matter. | |||
| 08/29/2012 | 18000 | 1 | |
| I have a 2011 hyundai sonata. i had my brake pedal stoplight switch replaced a few days ago by a hyundai dealer, which was covered under the manufacturer's warranty. however, in doing research on this replacement, i have found that this is a common problem of hyundai sonata owners and it would seem that hyundai has not corrected this issue other then to replace the oem switch when it fails. based upon what i have read, i therefore expect that this replacement will fail again sometime in the future and probably at an inopportune time. since it takes only a few moments to replace the switch, some hyundai owners that have had multiple failures have gone as far as carrying a spare switch in their glove compartment in case the switch fails again and they are either out of warranty or not near a dealer. the safety issue revolves around the failure of this switch which results in the brake lights not being operable and the possibility of other safety systems being affected too, i.e. traction control and abs. if this switch failure occurs with the vehicle in park, the gearshift lever cannot be moved. if this failure was a once in a lifetime failure, it would not be that much of an issue. but again, that does not seem to be the case and research of hyundai's repair records or statements made by owners of these cars should bare that out. the original oem switch part is #93810-3s000. an alleged update may be part # 93810-3k000 but this part can not be installed in the vehicles having the original part and hyundai has not made a retro installation possible if this k switch is indeed an updated replacement. i feel that hyundai should address this issue and produce a retro fit for this safety related brake switch since it seems to be a constant issue that needs attention due to the failure of the switch which then causes, at the very least, inoperable brake lights. *tr | |||
| 08/29/2012 | 18000 | ||
| I have a 2011 hyundai sonata. i had my brake pedal stoplight switch replaced a few days ago by a hyundai dealer, which was covered under the manufacturer's warranty. however, in doing research on this replacement, i have found that this is a common problem of hyundai sonata owners and it would seem that hyundai has not corrected this issue other then to replace the oem switch when it fails. based upon what i have read, i therefore expect that this replacement will fail again sometime in the future and probably at an inopportune time. since it takes only a few moments to replace the switch, some hyundai owners that have had multiple failures have gone as far as carrying a spare switch in their glove compartment in case the switch fails again and they are either out of warranty or not near a dealer. the safety issue revolves around the failure of this switch which results in the brake lights not being operable and the possibility of other safety systems being affected too, i.e. traction control and abs. if this switch failure occurs with the vehicle in park, the gearshift lever cannot be moved. if this failure was a once in a lifetime failure, it would not be that much of an issue. but again, that does not seem to be the case and research of hyundai's repair records or statements made by owners of these cars should bare that out. the original oem switch part is #93810-3s000. an alleged update may be part # 93810-3k000 but this part can not be installed in the vehicles having the original part and hyundai has not made a retro installation possible if this k switch is indeed an updated replacement. i feel that hyundai should address this issue and produce a retro fit for this safety related brake switch since it seems to be a constant issue that needs attention due to the failure of the switch which then causes, at the very least, inoperable brake lights. | |||
| 05/05/2012 | 15000 | ||
| I noticed that the esc light was on. i pulled over and put the car in park. when reading what esc light was i knew i could proceed withouth danger. i then tried to shift and i couldn't. i had to keep turning the car on and off until i could. this happened multiples times. took to dealer and they fixed in. supposedly was a brake sensor issue. | |||
| 03/01/2012 | 28003 | ||
| In the last month of march 2012, when driving in town or on the highway, my esc light will come on for no reason in perfect weather conditions and then when i stop somewhere e.g. to let my child out in the school line, i will put my car in park, if this is an occasion that my esc light has come on it will not let me take my car out of park, unless i turn the car on and off serveral times, also when the esc light comes on there is a pretty big delay in my brakes and acceleratoring. i am worried about my childrens safety while in my car because i am not sure if one day it may cause a serious accident but i have searched every where and can not find a recall on this. | |||
| 06/06/2011 | 25000 | ||
| Unable to shift teh car into drive from park. while stopped at a red lift teh car failed to accelerate when pressing ont he gas. had to place the car in park and turn it off. when car was started again it failde to be placed into drive. had to keep restarting car to get it to shidt into gear. esc light comes on when this happens and satys on even after able to shift into park. esc does not work properly when this occurs. car does not handle properly while on ice, snow or wet ground. | |||
| 08/31/2011 | 1604 | ||
| Loss of power, car shuts down, 'check charging system' alarm/chime with alarm symbols on dash display for battery, check engine and wrench icons. have to pull off the highway somehow (in midst of heavy traffic) to shut car completely off and restart. on third incident (one day after second), car would not restart for 10 minutes and check engine icon remained lit. every incident has been while traveling at high rate of speed in commuter highway traffic. very frightening and dangerous experience for driver and safety hazard to others when it occurs. | |||
| 08/18/2011 | 27800 | ||
| Esc light activated intermittently over past four days. suddenly brake switch failued, resulting in brake lights failing completely. unable to start the vehicle (since that requires brake pedal to be pressed, and brake switch failure means car doesn't know pedal is depressed), and unable to switch gears at all for same reason. this failure has occurred in two separate hyundai sonatas i have owned (a 2006 and now a 2011) more than a dozen times. the most recent time was in this vehicle, 28 days ago. this failure is known by hyundai, but still requires a time and money investment to fix, i have lost hundreds of hours of my time to fix this problem which has never been mitigated. i had to pay out of pocket for the first several brake switch replacements, they have since been covered by the dealer. hyundai says they have developed a new brake switch which was supposed to last longer, but the failures persist. | |||
| 08/09/2011 | 23000 | ||
| Esc light came on in perfect dry conditions and then the car was unable to be put into gear. turned car on and off a few times and it stopped and i was able to get it into gear. | |||
| 07/28/2011 | 22000 | ||
| The esc indicator light (not the esc off light) frequently comes on and stays on. if you stop the vehicle and put it in park while this is occurring, the gear shifter will not work. you can not put the car in gear. once you turn off the car and restart it, the light goes off. however, after 10-15 miles the light comes back on and stays on again. dealer ran computer check and found no codes but the problem continues. i've had the car 2 days. | |||
| 11/22/2010 | 10 | ||
| I have a turbo limited sonata. it has a severe left pull. if i am driving on a flat surface and let go of the steering wheel, i would be off the road to the left in about 5-6 seconds. if i am accelerating, i would be off the road within 1-2 seconds. it is a real problem. my dealership does not have the specs to fix the issue. i called the next closest dealer and they also do not have a fix. i am constantly assured that hyundai is working on the issue, but lets face it, it has been over six months. i have lost faith that they are working on a fix. the newly sold 2011 sonata limited turbos are being sold with the 17 wheels, not the 18 wheels i have. therefore, it looks as though they are trying to change it to fix the problem. but what about those of us with the 18 wheels? do we have to wait until someone dies before this gets fixed? that is not acceptable to me. there are already over 165 complaints and i hope more are added daily. i am a repeat hyundai sonata buyer and very discouraged with the quality of safety in this car. please investigate the problem and force a recall! | |||
| 04/25/2011 | 5700 | ||
| Engine stalled at highway cruising speed without any warning. the engine lost most of its power. check engine and esc (traction control) light were on. restart the engine appeared to resolve the lost power problem but check engine light were still on. this happened twice within three weeks while driving on a busy highway and was quite dangerous. dealer was able to reproduce the problem and replaced the electric throttle control module. | |||
| 03/17/2011 | 0 | ||
| 2011 hyundai - dragging to both sides, mainly to the right, steering is rocking from side to side, car feels like its going be blown of the road, steering is twisted even when wheel is perfectly straight, extremely difficult to keep in to the left | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 10/19/2010 | 11000 | ||
| This incident occurred with a 2011 hyundai sonata limited: 6 months of perfect operation and approx. 11000 miles. violent shaking of steering wheel and steering column after acceleration onto an on ramp. immediate and entire failure of steering with violent and extremely loud shaking and vibrating of steering wheel. shaking continued even after ignition shut off. occurred for 20+ minutes. disabled only by disconnecting battery. blisters on hand from hanging on to steering wheel. nothing could be done to steer, operate, or control vehicle. this incident occurred without warning and within seconds. towed to dealership. kept for 3 days. could not replicate. steering column recall performed with steering software update, esc reflashed, reprogrammed eps. hyundai was excellent in their response - both dealership and hyundai usa. hyundai usa engineers and techs were involved with resolving the problem. this was a frightening and dangerous incident and possibly life threatening. whether repair attempt will resolve only time will tell. | |||