Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 10/16/2012 | 73686 | ||
| Today i was driving down the road at a normal speed when i heard a loud bang. it was so frightening i thought i had been shot. i was starring straight ahead. there was no truck in front of me. i was on a two lane road divided with a grass medium with steel girds separating the sides. i immediately stopped the car to find out that the glass of the moon roof had shattered and had completely come out leaving a hole in the center of the roof. fortunately, my inside visor was closed and the glass did not enter the car. the temperature had gone down to a chilly 60 degrees that night and warmed up during the day. i searched the area and found nothing to indicate a rock or an object having hit the glass. there was a hole in the middle of the roof. i called insurance and hyandai dealership because the car is still under warranty. immediately the hyandai representative said something hit the car pointing to a spot that had residue wax from a recent waxing stating this is where the hit had come from. i disagreed and insurance is now sending an adjustor. | |||
| 08/04/2011 | 4000 | ||
| After purchasing this vehicle brand new, i continually complained to hyundai dealerships that the drivers floormat was not remaining secure and would slide up onto the accelerator. most dealerships simply reattached the mat to the tether attached to the carpet. i continually complained that this was not sufficient because upon entering the vehicle the mat slid off the tether and would begin its jorney forward. while driving, at various times, moving ones foot from the brake to the accelerator would then create problems with sudden acceleration. finally, a dealer in scranton pa., dickson city hyundau decided to order new floor tethers. after months - i returned to have an oil change and they advised the tethers were not there .. again, after an extended period of over three weeks of my car left at the dealership as it was a hazard to drive, they replaced the carpet and tethers that attatch to it. three weeks this car sat at the dealership for tethers. during this period, i investigated this make, model and year vehicle on the internet. low and behold, this is a common complaint. that is: the front driver floor mat does not stay attached to the tethers and slides up onto the accelerator causing sudden acceleration. most members writing the complaint said hyundau did not want to make the repair. | |||
| 04/13/2011 | 13685 | ||
| 2011 sonata se. will not start. warning light indicates key not present or press brake to start. when pressing brake, pedal is stiff. tried emergency key reset procedure per owner's manual. no luck. wait 30 minutes, heard relay in dash click, and car returned to normal operation. 3rd time occurred. noticed i had pulled into parking space by truning hard right prior to shut off. also, my wife had opened the passenger door and climbed in prior to the driver's door being opened (possible alarm system problem?) no warning. dealer is stumped. many others have same exact issue. suspect either computer or sensor problem. other possible cause, issue with the alarm system when teh passenger door is opened while car is locked. car waits until after a time reset to initialize the relay again.... milage 13600 | |||