Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 05/21/2012 | 12000 | 1 | |
| The passage seat shakes when the car reaches 70mph. since bringing it to the dealer in may it has been there 2 more times, the second time they actually saw what they call a vibration. now the passenger seat, drivers seat, steering wheel, and console all shake, not vibrate at 40mph. hyundai has had my car for 3 days and every time i call for a status check they have some excuse. this is why i did not list the vin number because the car is not in my possession. just an fyi: there is no problem mechanically with the wheels, tire rod, etc. everything has been checked but the car still shakes. *tr | |||
| 05/21/2012 | 12000 | ||
| The passage seat shakes when the car reaches 70mph. since bringing it to the dealer in may it has been there 2 more times, the second time they actually saw what they call a vibration. now the passenger seat, drivers seat, steering wheel, and console all shake, not vibrate at 40mph. hyundai has had my car for 3 days and every time i call for a status check they have some excuse. this is why i did not list the vin number because the car is not in my possession. just an fyi: there is no problem mechanically with the wheels, tire rod, etc. everything has been checked but the car still shakes. | |||
| 05/10/2011 | 1506 | ||
| Purchased car on may 10, 2011 at local dealership. didn't have new car window sticker in car or at dealership. i was told i wasn't looking hard enough for it. dealership got me one in july. i have pictures of test drive with no window sticker. found hail damage on car after the paperwork while still at dealership--finally fixed in july. found out while doing paperwork the car had 1500 miles on it--didn't know that until then--should have stopped then---in my book not new!!!! car pulled to left real hard on way home from dealership--realigned front end--still pulling left. dealership service dept. admits to recall and doesn't have equipment/tools to repair. the car had deep scratches on front passenger side bumper at delivery--finally fixed somewhat--you can still feel and see the scratches if looking for them. drivers seat fraying apart at material at 2900 miles. trim damaged by hail repair person--still waiting on that repair. just left dealer complaining to manager about everything and found paint flaking off of rear drivers wheel. strong smell of burnt charcoal coming from trunk area---manager in service dept. said thats a normal smell. i have purchased 5 new from same dealership and none of the others have had that smell. i purchased a 2011 tucsan the same day--no problems. owner of dealership said that they are allowed to sell new cars without new car window stickers, i looked it up--it's illegal. also told there was comunication problems about the sale of my car---not telling me everything--like the scratches, hail damage, replacement of parts. the manager today said he did not know anything about the sonata's pulling to the left---i told him to google it. i have never had so many problems on a new car or even a used one. current mileage is 3100 miles. just did a carfax and found no repairs from dealer?????? i guess they are beyond the law of reporting it. | |||
| 01/31/2011 | |||
| The passenger seat is to low and the shoulder harness of the seat belt will lays across the neck of anyone 62 inches or shorter. the seat belt shoulder harness will not adjust to a person of 62 inches or less forcing them to use a cushion of some type to position them higher in the seat for the harness to be effective. | |||
| 08/27/2011 | 492 | ||
| Tl* the contact owns a 2011 hyundai sonata. while the vehicle was parked the contact noticed the passenger seat was positioned extremely low adding the risk of injury to the passenger if a crash occurred and the air bag would deploy. the manufacturer was made aware of the failure and stated that was the design of the seat and they were unable to make changes to the design . the vehicle was not repaired. the approximate failure mileage was 492. | |||
| 01/31/2011 | |||
| The passenger seat is to low and the shoulder harness of the seat belt will lays across the neck of anyone 62 inches or shorter. the seat belt shoulder harness will not adjust to a person of 62 inches or less forcing them to use a cushion of some type to position them higher in the seat for the harness to be effective. | |||
| 08/27/2011 | 492 | ||
| Tl* the contact owns a 2011 hyundai sonata. while the vehicle was parked the contact noticed the passenger seat was positioned extremely low adding the risk of injury to the passenger if a crash occurred and the air bag would deploy. the manufacturer was made aware of the failure and stated that was the design of the seat and they were unable to make changes to the design . the vehicle was not repaired. the approximate failure mileage was 492. | |||
| 08/27/2011 | 492 | ||
| Tl- the contact owns a 2011 hyundai sonata. while the vehicle was parked the contact noticed the passenger seat was positioned extremely low adding the risk of injury to the passenger if a crash occurred and the air bag would deploy. the manufacturer was made aware of the failure and stated that was the design of the seat and they were unable to make changes to the design . the vehicle was not repaired. the approximate failure mileage was 492. rvk | |||
| 08/27/2011 | 492 | ||
| Tl- the contact owns a 2011 hyundai sonata. while parked the contact noticed the passenger seat was positioned extremely low adding the risk of injury to the passenger if a crash would occur and the air bag would deploy. the manufacturer was made aware of the failure and stated that was the design of the seat and they were unable to make changes to the design . the vehicle was not repaired. the approximate failure mileage was 492. ds | |||
| 06/27/2010 | 0 | ||
| Windshield is defective in several areas of the windshield. view is distorted through these sections of the windshield, especially the lower 1/3 area and areas near the posts. people have complained of car sickness looking through the glass. the passenger seat is lower than the driver's seat and my wife has looked through the windshield and thought i was going to crash or at least go off the road. the dealer replaced the original but the replacement glass is worse. all the sonata's on their lot are as bad or worse. it appears hyundai's supplier of windshields is manufacturing distorted windshields. it appears all sonata's are being manufactured with this distorted glass in the windshields. there is distortion looking out the rear glass through the rear view mirror but we can live with that. | |||