Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| TSB-11-01-027-1 | 08/01/2011 | 10041633 | Hyundai: procedure information regarding 18 in. wheel vehicles for tracking diagnosis and repair. *pe | 10/12/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 02/12/2013 | 1 | ||
| I purchased my car used in june 2012 with only 17000 miles on it. currently it has less than 36000 miles on it. during a recent routine oil change and tire rotation, i was told by my mechanic that i would need tires soon. looking at the tires, i saw he was right. i did not feel that my car should need tires with such low mileage. i looked at the warranty provided by hankook on their website. the warranty site confirmed that i should not need tires until after 50,000 miles as that is what their mileage warranty covers. when i called hankook to inquire about this issue, i was told the warranty did not apply to me since they were factory tires. i asked if the same tires were covered if purchased aftermarket. i was told yes they were covered. i do not understand why hankook will not cover the warranty on their tires, especially when they should still have over 20,000 of normal wear left. i am wondering if this is a safety issue since the tires should last much longer than they have. i should also mention that my driving habits are very normal and in normal conditions. *tr | |||
| 02/12/2013 | |||
| I purchased my car used in june 2012 with only 17000 miles on it. currently it has less than 36000 miles on it. during a recent routine oil change and tire rotation, i was told by my mechanic that i would need tires soon. looking at the tires, i saw he was right. i did not feel that my car should need tires with such low mileage. i looked at the warranty provided by hankook on their website. the warranty site confirmed that i should not need tires until after 50,000 miles as that is what their mileage warranty covers. when i called hankook to inquire about this issue, i was told the warranty did not apply to me since they were factory tires. i asked if the same tires were covered if purchased aftermarket. i was told yes they were covered. i do not understand why hankook will not cover the warranty on their tires, especially when they should still have over 20,000 of normal wear left. i am wondering if this is a safety issue since the tires should last much longer than they have. i should also mention that my driving habits are very normal and in normal conditions. | |||
| 12/25/2012 | 23800 | ||
| Tl* the contact owns a 2011 hyundai sonata equipped with kuhmo solus kh25 tires, size: p205/65/r16 (n/a). the contact stated that the he approached the vehicle and noticed that the tires were flat. the contact stated that he took the vehicle to a repair shop and was informed that the tires exhibited two bubbles on the inner part of the tire. the tires were replaced. the manufacturer was notified but provided no assistance. the failure mileage of both the tire and the vehicle was 23,800. the dot number was not available. | |||
| 12/25/2012 | 23800 | ||
| Tl -the contact owns a 2011 hyundai sonata equipped with kuhmo solus kh25 tires, size: p205/65/r16 (n/a). the contact stated that the he approached the vehicle and noticed that the tires were flat. the contact stated that he took the vehicle to a repair shop and was informed that the tires exhibited two bubbles on the inner part of the tire. the tires were replaced. the manufacturer was notified but provided no assistance. the failure mileage of both the tire and the vehicle was 23,800. the dot number was not available. kmj | |||
| 12/25/2012 | 23800 | ||
| Tl -the contact owns a 2011 hyundai sonata equipped with kuhmo tires solus kh25 p205/65/r16.the dot was unavailable. the contact stated that the he approached the vehicle and noticed that it was flat. the contact stated that he took the vehicle to a repair shop and was informed that the tires had two bubbles on the inner part of the tire. the tire was replaced. the manufacturer was notified but the provided no assistance. the failure mileage of the tire and vehicle was 23,800. ap | |||
| 11/18/2011 | 23000 | 1 | |
| The car was equipped with firestone tires and in 23,000 miles they had cupped. the dealer told me i had failed to keep the right amount of air in the tires and did not keep it aligned. i purchased a new set of tires and the same thing happened again. i went back to the place i purchased the tires from and they told me maybe the car is out of line and lined it up. well since then the tires have only gotten worse. this is 2 sets of tires in less than 60,000 miles. the replacement tires cost me $600.00. i do not like being told it is my fault when i have the tires rotated every 5000 miles. i went on line to see if i was the only one and learned there were others who are having the same problem. help us . *tr | |||
| 09/07/2011 | 16000 | 1 | |
| At aprox 16,000 miles the original kuhmo tires became cupped on the inside of the tire and became increasingly loud over the next 12 months. at 30,000 miles the tires had to be replaced due to excessive tire noise. tires still has another 25,000 mile life on them but could no longer be used. vehicles alignment was check 4 times, tires rotated and balanced. alignment shows negative 5.1 degrees caster on left front, with no way to adjust. hyundai america wa notified and a case was opened but they refused to do anything or to acknowledge the problem. *tr | |||
| 09/13/2012 | 16616 | ||
| Tl* the contact owns a 2011 hyundai sonata equipped with kumho solus kh25 tires, size: p205 65 r16. the contact stated that while traveling 45 mph, a rotary noise emitted from all four tires. the vehicle was taken to the dealer who confirmed that all four tires were cupped. the manufacturer was not made aware of the failure. the failure mileage was 16,616 and the current mileage was 16,649. | |||
| 09/13/2012 | 16616 | ||
| Tl- the contact owns a 2011 hyundai sonata equipped with kumho solus kh25 tires, size: p205 65 r16. the contact stated that while traveling 45 mph, a rotary noise emitted from all four tires. the vehicle was taken to the dealer who confirmed that all four tires were cupped. the manufacturer was not made aware of the failure. the failure mileage was 16,616 and the current mileage was 16,649. kmj | |||
| 09/13/2012 | 16616 | ||
| Tl- the contact owns a 2011 hyundai sonata equipped kumho solus kh25 p205 65 r16. the contact stated while traveling 45 mph when a helicopter rotary noise emitted from all four tires. the vehicle was taken to the dealer. the dealer confirmed all four tires were cupped. the manufacturer was not made aware of the failure. the failure mileage was 16,616 and the current mileage was 16.649. rds | |||
| 09/25/2011 | |||
| I have kumho tires on a 2011 hyundai sonata. i currently have 25000 miles on it. i have complied with tire and balancing maintanance. the tire noise is so loud it is very distracting. i cannot concentrate on anything but the noise. the noise is so loud it is impossible to fully focus on the road because all i do is fidget because of the annoyance and listen to this noise. the noise is absolutely drives me nuts! it is hard to concentrate on driving with the insane tire noise all around me. after reading several similar complaints, i have have decided to submit my own. | |||
| 07/16/2011 | 15 | ||
| I purchased a 2011 hyundai sonata se 2.0t on 07/15/2011. during driving on highway speeds, the car is constantly pull to the left and its a quit significant pull. i took it to the dealer on 7/22/2011, their technition test drove it, it was pull to the left but he kept telling me this is normal. a lot of people having this issue and it is a major concern but hyundai dealers are not recognizing it. please try to address this issue as soon as possible. thank you | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 04/23/2010 | 4800 | ||
| Tl-the contact owns a 2011 hyundai sonata. the vehcile have optimo h431 tires dot#5mroeph0710 size 225/45r18 95v. all four tires use nitrogen gas. they do not use air and constantly having to refill them with nitrogen gas. from the purchasing of the vehicle over eight months ago the tires had to be refilled and least ten times. the tire pressure monitor light continues to illuminate. the dealer was contacted and stated there are no problems with the tires and offered no assistance. the manufacturer was contacted and a claim was file but offered no other assistance. the failure mileage was 4,800.-mw | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 12/02/2011 | 20000 | ||
| The valve stems on a 2011 hyundai sonata with only 20,000 miles on it were so corroded and seized in place that in order to remove them we would have had to break the entire valve stem. since the valve stem is attached to the tire pressure monitor we woul have had to replace the whole tire pressure monitor. | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||