Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/02/2012 | 0 | 1 | |
| Beginning of october 2012 i kept hearing rattling, clanking noise coming from under the hood. i took the car to a hyundai dealer where i live october 26, 2012 . they checked out the car and told me because the engine light didn't come on, they couldn't find a code to fix the car and to bring the car in when the engine light comes on. i kept driving the car and hearing the same noise. i took it to meineke to get an oil change november 14, 2012. drove the car approximately 3 weeks and still heard the noise. i took it to another hyundai dealer . they said the car didn't have any oil and meinke forgot to put the drain plug back in, therefore it messed up the engine, and that's why i heard the noise. i kept telling them, i heard the noise before the oil change. i took it back to meinke and showed them the paper hyundai gave me, they gave me my money back and apologized. still hearing the noise, i took it back to the first hyundai dealer and they said it was engine problems and i had to pay the diagnostic fee because my warranty was voided due to meineke. i refused to pay the fee because my car is under warranty. they wouldn't give me my car back until i paid, we argued back and forth and i called the police and they gave me my car back, but told me not to come back on their property. i then took the car to where i purchased it and same thing. they said to try a gas additive 3 times, if that doesn't work, get an oil consumption test in my area where i live. i need my car fixed and no one will fix it. hyundai blames meineke and meineke blames hyundai. they're saying because of no engine light on, they can't see the problems, but one dealer said it was the engine another saying gas problems. bottom line, if the first hyundai dealer had kept my car, i wouldn't be going through this. how can i resolve this? *tr | |||
| 10/02/2012 | 0 | ||
| Beginning of october 2012 i kept hearing rattling, clanking noise coming from under the hood. i took the car to a hyundai dealer where i live october 26, 2012 . they checked out the car and told me because the engine light didn't come on, they couldn't find a code to fix the car and to bring the car in when the engine light comes on. i kept driving the car and hearing the same noise. i took it to meineke to get an oil change november 14, 2012. drove the car approximately 3 weeks and still heard the noise. i took it it to another hyndai dealer . they said the car didn't have any oil and meinke forgot to put the drain plug back in, therefore it messed up the engine, and that's why i heard the noise. i kept telling them, i heard the noise before the oil change. i took it back to meinke and showed them the paper hyundai gave me, they gave me my money back and apologized. still hearing the noise, i took it back to the first hyundai dealer and they said it was engine problems and i had to pay the diagnostic fee because my warranty was voided due to meineke. i refused to pay the fee because my car is under warranty. they wouldn't give me my car back until i paid, we argued back and forth and i called the police and they gave me my car back, but told me not to come back on their property. i then took the car to where i purchased it and same thing. they said to try a gas additive 3 times, if that doesn't work, get an oil consumption test in my area where i live. i need my car fixed and no one will fix it. hyundai blames meineke and meineke blames hyundai. they're saying because of no engine light on, they can't see the problems, but one dealer said it was the engine another saying gas problems. bottom line, if the first hyundai dealer had kept my car, i wouldn't be going through this. how can i resolve this? | |||
| 01/01/2013 | 1170 | ||
| I was getting things out of the trunk of the car, with the lid fully up. the trunk lid spontaneously tried to close, and was stopped by my face, causing lacerations. | |||
| 11/26/2012 | 33838 | ||
| I was approaching an intersection that had a red light and stopped vehicles. i began to apply the brakes and slow down to under 10 mph. the car would not come to a stop. i had the brake pedal pressed as hard as i could and it did not stop. i did a google search on hyundai sonata 2011 brake problems and got 598,000 results. in a brief scan through those results i found 7 other reports of the exact same problem. this demands someone look into this now! i copied those web posting if you want them let me know! | |||
| 06/29/2012 | 10120 | ||
| After having the vehicle idle for approximately 40 minute with my family inside the vehicle, the left front side caught on fire. damaged to the left side fog light, engine area. vehicle was taken to hyundai services station in new york (bronx services station), and them the nightmare started. after 14 days and multiple calls / visits to the services station, i was not giving a reason for the incident. all hyundai did for me was waste my time and effort, they do not back that so call bumper to bumper warranty. ps huyndai veh engineer that look at my car was a joke, all he did was look at the car and stated its missing something.he also refused to id himself... corporate office would not give any solution except for my to go thru my insurance.....dont bother complaining just go to the media with your issues. | |||
| 08/29/2011 | 8226 | ||
| Car would not start.. dealer replaced brake switch. | |||
| 06/21/2012 | 35000 | ||
| After getting to work and putting the vehicle in park, when attempting to shut the vehicle off and retrieve the key, the key would only go to off and would not go to lock or let me pull the key from the ignition. | |||
| 05/30/2012 | 30000 | ||
| The key gets stuck in the ignition after turning off the car and won't come out. the car is in park, but the key won't turn completely off or come out. | |||
| 04/15/2012 | 17900 | ||
| While driving my car a check charging system display appeared on the dashboard. the car turned off as i exited the highway and i had to pull over on the right shoulder. it later started again but shut down after slowing down for traffic on the highway. when attempting to restart the car it would jerk until reaching speeds above 30-40 mph. | |||
| 11/03/2009 | |||
| Trunk lid will open when vehicle is sitting in still and the keys are removed from the vehicle and are laying stationary. this has happened on my vehicle numerous times over the last six months. | |||
| 03/01/2012 | 28003 | ||
| In the last month of march 2012, when driving in town or on the highway, my esc light will come on for no reason in perfect weather conditions and then when i stop somewhere e.g. to let my child out in the school line, i will put my car in park, if this is an occasion that my esc light has come on it will not let me take my car out of park, unless i turn the car on and off serveral times, also when the esc light comes on there is a pretty big delay in my brakes and acceleratoring. i am worried about my childrens safety while in my car because i am not sure if one day it may cause a serious accident but i have searched every where and can not find a recall on this. | |||
| 03/09/2012 | 1200 | ||
| I was driving into a parking space in a parking lot and came to a stop when the car suddenly accelerated, jumped a curb which was five inches high and five inches wide, smashed into a fence and came to rest on a scattered pile of bricks. i hurt my knee which hit the dashboard. this injury did not require hospitalization although i was in a state of shock.there was considerable damage to the car which is now in the body shop. it will take three weeks at least to repair the car. in the meantime i am driving a rental car. i believe this could be a case of unintended sudden acceleration caused by an electronic malfunction. i think this accident needs to be investigated thoroughly. | |||
| 03/01/2012 | 28003 | ||
| In the last month of march 2012, when driving in town or on the highway, my esc light will come on for no reason in perfect weather conditions and then when i stop somewhere e.g. to let my child out in the school line, i will put my car in park, if this is an occasion that my esc light has come on it will not let me take my car out of park, unless i turn the car on and off serveral times, also when the esc light comes on there is a pretty big delay in my brakes and acceleratoring. i am worried about my childrens safety while in my car because i am not sure if one day it may cause a serious accident but i have searched every where and can not find a recall on this. | |||
| 03/09/2012 | 1200 | ||
| I was driving into a parking space in a parking lot and came to a stop when the car suddenly accelerated, jumped a curb which was five inches high and five inches wide, smashed into a fence and came to rest on a scattered pile of bricks. i hurt my knee which hit the dashboard. this injury did not require hospitalization although i was in a state of shock.there was considerable damage to the car which is now in the body shop. it will take three weeks at least to repair the car. in the meantime i am driving a rental car. i believe this could be a case of unintended sudden acceleration caused by an electronic malfunction. i think this accident needs to be investigated thoroughly. | |||
| 03/01/2012 | 28003 | ||
| In the last month of march 2012, when driving in town or on the highway, my esc light will come on for no reason in perfect weather conditions and then when i stop somewhere e.g. to let my child out in the school line, i will put my car in park, if this is an occasion that my esc light has come on it will not let me take my car out of park, unless i turn the car on and off serveral times, also when the esc light comes on there is a pretty big delay in my brakes and acceleratoring. i am worried about my childrens safety while in my car because i am not sure if one day it may cause a serious accident but i have searched every where and can not find a recall on this. | |||
| 03/09/2012 | 1200 | ||
| I was driving into a parking space in a parking lot and came to a stop when the car suddenly accelerated, jumped a curb which was five inches high and five inches wide, smashed into a fence and came to rest on a scattered pile of bricks. i hurt my knee which hit the dashboard. this injury did not require hospitalization although i was in a state of shock.there was considerable damage to the car which is now in the body shop. it will take three weeks at least to repair the car. in the meantime i am driving a rental car. i believe this could be a case of unintended sudden acceleration caused by an electronic malfunction. i think this accident needs to be investigated thoroughly. | |||
| 03/01/2012 | 28003 | ||
| In the last month of march 2012, when driving in town or on the highway, my esc light will come on for no reason in perfect weather conditions and then when i stop somewhere e.g. to let my child out in the school line, i will put my car in park, if this is an occasion that my esc light has come on it will not let me take my car out of park, unless i turn the car on and off serveral times, also when the esc light comes on there is a pretty big delay in my brakes and acceleratoring. i am worried about my childrens safety while in my car because i am not sure if one day it may cause a serious accident but i have searched every where and can not find a recall on this. | |||
| 08/04/2011 | 4000 | ||
| After purchasing this vehicle brand new, i continually complained to hyundai dealerships that the drivers floormat was not remaining secure and would slide up onto the accelerator. most dealerships simply reattached the mat to the tether attached to the carpet. i continually complained that this was not sufficient because upon entering the vehicle the mat slid off the tether and would begin its jorney forward. while driving, at various times, moving ones foot from the brake to the accelerator would then create problems with sudden acceleration. finally, a dealer in scranton pa., dickson city hyundau decided to order new floor tethers. after months - i returned to have an oil change and they advised the tethers were not there .. again, after an extended period of over three weeks of my car left at the dealership as it was a hazard to drive, they replaced the carpet and tethers that attatch to it. three weeks this car sat at the dealership for tethers. during this period, i investigated this make, model and year vehicle on the internet. low and behold, this is a common complaint. that is: the front driver floor mat does not stay attached to the tethers and slides up onto the accelerator causing sudden acceleration. most members writing the complaint said hyundau did not want to make the repair. | |||
| 08/01/2011 | 3500 | ||
| The sonata pulls to the left. i took it in and told dealer i thought it was car, not the road -- but told me it was fine. took it in again because it pulls hard to left going straigt to ditch if you let go of steering wheel, they said they adjusted it 2 points and it was not pulling anymore. left dealership and it still pulls hard to left. | |||
| 11/27/2011 | |||
| My wife brought it to my attention that two of four vents on the dashboard blow 10%-20% capacity despite which setting (low, mid, high). | |||
| 11/01/2011 | 4000 | ||
| Tpms: tpms light goes on, although tires are correctly inflated to 35 psi. 4000 miles on the new ca, 18 wheels and hankook optimo h431 tires installed as original equipment. car purchased in portland oregon (town 'n country) and driven back to albuquerque, nm about 8/6/11. ran 12 weeks without incident, but then tpms light intermittently came on. sometimes in regular weather, sometimes in cold, and would remain on throughout drive. turned car off, then restarted, condition persisted. other days, not at all. checked psi and was at factory spec. took vehicle to local dealer (southwest hyundai, abq, nm) which checked the psi and confirmed properly inflated. tested/cleaned tpms but condition not rectified. then dealer overinflated tires, claiming that altitude and temperature affected tires and tire pressure. claimed that over inflation rectified condition. told that this was a frequent problem in albuquerque, that regional office had been contacted on other occasions, but never received an answer or bulletin how to handle the problem. protested, since both car and tire mfgrs specify 35 psi, and tpms light did not go on for first 12 weeks driving at this altitude; that over inflation affected tire contact with road, tire life, and comfort of ride. called hankook tire mfgr who said that neither temperature nor altitude could explain problem. said likely defect in tpms system. called customer service and was initially told that condition had been fixed per dealer. after repeated calls, customer service had no answer and referred me back to dealer. spoke with dealer again and service rep again claimed that condition is due to altitude and/or temperature. message pending for james sanchez, service dept. manager. | |||
| 05/26/2011 | 3650 | ||
| Defective tire pressure monitor system. during a 5 month cycle with a distance driven of 4500 miles, the tire pressure monitor system warning light was activated 7 separate times during normal driving conditions. checks with a pressure gauge immediately following activation showed that the tire pressure was within 1 psi of the recommended tire pressure. on each occasion the tire pressure monitor warning light reset without any manual intervention. it would take from 20 miles of driving up to 200 miles of driving to reset. the service department had inspected the system following the initial activation and suspected radio frequency interference as being the cause. | |||
| 09/22/2011 | 9802 | ||
| I drive the hyundai sonata hybrid. the first time the problem occurred at approx 9800 miles, i was driving 60 mph on a highway when the vehicle lost battery power and an alarm sounded, and then a signal indicating to check charging system. i immediately took the vehicle to my hyundai dealership where they were aware of the issue, but did not know how to fix it and suggested i just simply turn off and then restart my car. it happened two additional times, one while approaching a stop light, and another time while i was stopped at a stop light. the last time it happened, i could not get my vehicle to reset by restarting once. i had to shut the vehicle off, then attempted several times to restart. the 4th time i tried to start it, i was able to do so sucessfully. i did notice the last time it happened, the engine light remained on even after battery power was restored. i am taking it back to the dealership tomorrow and demanding a solution. this is just too dangerous to lose power in high-speed traffic, and the problem seems to be occuring at all speeds. | |||
| 09/22/2011 | 6000 | ||
| 2011 hyundai sonata hybrid stops loses power comes to complete stop - for the third time in two months when i started my car the service indciator light came on and stayed on. i noticed this time that the car would not go faster than 40 mph and the engine is not running the car appears to be running just off the electric motor and the battery. the car went for about 2 miles and the the car lost power and came to complete stop. i had to completely shut off the car and restart it before it would move again - this is a re-occurring and very dangerous situation | |||
| 09/22/2011 | 9802 | ||
| I drive the hyundai sonata hybrid. the first time the problem occurred at approx 9800 miles, i was driving 60 mph on a highway when the vehicle lost battery power and an alarm sounded, and then a signal indicating to check charging system. i immediately took the vehicle to my hyundai dealership where they were aware of the issue, but did not know how to fix it and suggested i just simply turn off and then restart my car. it happened two additional times, one while approaching a stop light, and another time while i was stopped at a stop light. the last time it happened, i could not get my vehicle to reset by restarting once. i had to shut the vehicle off, then attempted several times to restart. the 4th time i tried to start it, i was able to do so sucessfully. i did notice the last time it happened, the engine light remained on even after battery power was restored. i am taking it back to the dealership tomorrow and demanding a solution. this is just too dangerous to lose power in high-speed traffic, and the problem seems to be occuring at all speeds. | |||
| 09/22/2011 | 6000 | ||
| 2011 hyundai sonata hybrid stops loses power comes to complete stop - for the third time in two months when i started my car the service indciator light came on and stayed on. i noticed this time that the car would not go faster than 40 mph and the engine is not running the car appears to be running just off the electric motor and the battery. the car went for about 2 miles and the the car lost power and came to complete stop. i had to completely shut off the car and restart it before it would move again - this is a re-occurring and very dangerous situation | |||
| 09/16/2011 | 2146 | ||
| Was pulling on to a road and the engine did not engage, the hybrid system,green ready light began blinking and the yellow sevice with the wrench engine light also came on. i could only get it up to 3 to 5 mphs and the echo gage was up to red pegged out,, we pulled out on a county road that has a speed limit of 45 , a van had to stop ,because we pulled out in front of him, i had no doubt the vehicle would go ,but it did not. we had just drove up a hill that always requires engine ,grade steep, stoped and pulled out . nearly causing an accident..we pulled off road and tried again driving in electrical only mode light blinking we pulled back over and restarted car and everything was fine.. it s a dangerous problem that needs to be addressed ,when i push the peddle it should go !!!! | |||
| 09/22/2011 | 6000 | ||
| 2011 hyundai sonata hybrid stops loses power comes to complete stop - for the third time in two months when i started my car the service indciator light came on and stayed on. i noticed this time that the car would not go faster than 40 mph and the engine is not running the car appears to be running just off the electric motor and the battery. the car went for about 2 miles and the the car lost power and came to complete stop. i had to completely shut off the car and restart it before it would move again - this is a re-occurring and very dangerous situation | |||
| 09/16/2011 | 2146 | ||
| Was pulling on to a road and the engine did not engage, the hybrid system,green ready light began blinking and the yellow sevice with the wrench engine light also came on. i could only get it up to 3 to 5 mphs and the echo gage was up to red pegged out,, we pulled out on a county road that has a speed limit of 45 , a van had to stop ,because we pulled out in front of him, i had no doubt the vehicle would go ,but it did not. we had just drove up a hill that always requires engine ,grade steep, stoped and pulled out . nearly causing an accident..we pulled off road and tried again driving in electrical only mode light blinking we pulled back over and restarted car and everything was fine.. it s a dangerous problem that needs to be addressed ,when i push the peddle it should go !!!! | |||
| 08/16/2011 | 6100 | ||
| The first incident occurred in a thunderstorm: check charging system warning lit up and alarm sounded. car lost power. had to pull off on the side of the highway. restarted the car and it was fine. called dealership and was told it was water on the serpentine belt and not to worry about it. second incident was approx. 1 week later when the check engine light came on along with the check charging system light and alarm and car lost power. i pulled over on the side of the highway. turned car off and restarted. third incident, a couple of days later, check charging system alarm. same scenario. took to dealership. they conducted a system download to onboard computer. now it is a daily occurrence. couldn't get out of the driveway today after restarting the car 4 times. will be contacting dealership tomorrow. | |||
| 09/16/2011 | 2146 | ||
| Was pulling on to a road and the engine did not engage, the hybrid system,green ready light began blinking and the yellow sevice with the wrench engine light also came on. i could only get it up to 3 to 5 mphs and the echo gage was up to red pegged out,, we pulled out on a county road that has a speed limit of 45 , a van had to stop ,because we pulled out in front of him, i had no doubt the vehicle would go ,but it did not. we had just drove up a hill that always requires engine ,grade steep, stoped and pulled out . nearly causing an accident..we pulled off road and tried again driving in electrical only mode light blinking we pulled back over and restarted car and everything was fine.. it s a dangerous problem that needs to be addressed ,when i push the peddle it should go !!!! | |||
| 08/16/2011 | 6100 | ||
| The first incident occurred in a thunderstorm: check charging system warning lit up and alarm sounded. car lost power. had to pull off on the side of the highway. restarted the car and it was fine. called dealership and was told it was water on the serpentine belt and not to worry about it. second incident was approx. 1 week later when the check engine light came on along with the check charging system light and alarm and car lost power. i pulled over on the side of the highway. turned car off and restarted. third incident, a couple of days later, check charging system alarm. same scenario. took to dealership. they conducted a system download to onboard computer. now it is a daily occurrence. couldn't get out of the driveway today after restarting the car 4 times. will be contacting dealership tomorrow. | |||
| 09/16/2011 | 2146 | ||
| Was pulling on to a road and the engine did not engage, the hybrid system,green ready light began blinking and the yellow sevice with the wrench engine light also came on. i could only get it up to 3 to 5 mphs and the echo gage was up to red pegged out,, we pulled out on a county road that has a speed limit of 45 , a van had to stop ,because we pulled out in front of him, i had no doubt the vehicle would go ,but it did not. we had just drove up a hill that always requires engine ,grade steep, stoped and pulled out . nearly causing an accident..we pulled off road and tried again driving in electrical only mode light blinking we pulled back over and restarted car and everything was fine.. it s a dangerous problem that needs to be addressed ,when i push the peddle it should go !!!! | |||
| 08/16/2011 | 6100 | ||
| The first incident occurred in a thunderstorm: check charging system warning lit up and alarm sounded. car lost power. had to pull off on the side of the highway. restarted the car and it was fine. called dealership and was told it was water on the serpentine belt and not to worry about it. second incident was approx. 1 week later when the check engine light came on along with the check charging system light and alarm and car lost power. i pulled over on the side of the highway. turned car off and restarted. third incident, a couple of days later, check charging system alarm. same scenario. took to dealership. they conducted a system download to onboard computer. now it is a daily occurrence. couldn't get out of the driveway today after restarting the car 4 times. will be contacting dealership tomorrow. | |||
| 08/30/2011 | 10700 | ||
| I placed the car in park to when i got home from work went inside my house for a few minutes came outside, when i turned the car on and tried to take it out of park it would not change gears. i tried it for almost 20min. i had to turn the car off and back on a few times for it to work. it does it almost everyday. yesterday 09/14/2011 i had to drive the car away from my job due to an emergency and it would not change gears. i tried after 10min and just left the car behind and had to get a ride from a coworker.. if this was a life or death situation i would likely not make it due to this safety issue. this is an ongoing problem. | |||
| 08/16/2011 | 6100 | ||
| The first incident occurred in a thunderstorm: check charging system warning lit up and alarm sounded. car lost power. had to pull off on the side of the highway. restarted the car and it was fine. called dealership and was told it was water on the serpentine belt and not to worry about it. second incident was approx. 1 week later when the check engine light came on along with the check charging system light and alarm and car lost power. i pulled over on the side of the highway. turned car off and restarted. third incident, a couple of days later, check charging system alarm. same scenario. took to dealership. they conducted a system download to onboard computer. now it is a daily occurrence. couldn't get out of the driveway today after restarting the car 4 times. will be contacting dealership tomorrow. | |||
| 08/30/2011 | 10700 | ||
| I placed the car in park to when i got home from work went inside my house for a few minutes came outside, when i turned the car on and tried to take it out of park it would not change gears. i tried it for almost 20min. i had to turn the car off and back on a few times for it to work. it does it almost everyday. yesterday 09/14/2011 i had to drive the car away from my job due to an emergency and it would not change gears. i tried after 10min and just left the car behind and had to get a ride from a coworker.. if this was a life or death situation i would likely not make it due to this safety issue. this is an ongoing problem. | |||
| 09/06/2011 | 6000 | ||
| Upon pu;;ing out from a stop sign the engine stalled, after coasting to a stop and placing in park i tried to restart engine. all lights went off and motor did not turn. attempted again, same thing then passenger compartment filled with smoke. fire dept arrived and determined somewhere in dash a component had fried.they then disconnected battery. vehicle was towed to dealer, per dealer engine locked up and they have to disassemble dash to determine what had fried. | |||
| 07/25/2011 | 39 | ||
| Car pulls to the left most of the time, sometimes forcefully. occassionally pulls to the left. vibrates at multiple speeds. spent four visits to two different dealers for service that did not correct the issue. | |||
| 09/01/2011 | 7093 | ||
| Sonata hybrid. driving on the freeway at 60 mph on cruise control. exit ramp with cruise control off and car gliding to stop light in ev mode. stopped at red light for 3-5 seconds. then pushed the accelerator ... the car lost power, would not move, instrument panel lights flashed, audible ding warning sounded. display screen showed check charging system then screen showed to put car in park. i then placed car in park and pushed the ignition button and car had power to drive off the street and out of the flow of traffic. i then looked over the car, no warning lights or sounds. i test drove it in a parking lot to make sure it would not stop again. conditions at time of event: blue driving mode, gas tank level at 1/2, hybrid battery charge at 1/2 radio on, headlights on, air conditioner off, and the outside temp. about 77f. i'm not sure which component failed. electrical, engine or the hybrid power control unit. | |||
| 07/25/2011 | 39 | ||
| Car pulls to the left most of the time, sometimes forcefully. occassionally pulls to the left. vibrates at multiple speeds. spent four visits to two different dealers for service that did not correct the issue. | |||
| 09/01/2011 | 7093 | ||
| Sonata hybrid. driving on the freeway at 60 mph on cruise control. exit ramp with cruise control off and car gliding to stop light in ev mode. stopped at red light for 3-5 seconds. then pushed the accelerator ... the car lost power, would not move, instrument panel lights flashed, audible ding warning sounded. display screen showed check charging system then screen showed to put car in park. i then placed car in park and pushed the ignition button and car had power to drive off the street and out of the flow of traffic. i then looked over the car, no warning lights or sounds. i test drove it in a parking lot to make sure it would not stop again. conditions at time of event: blue driving mode, gas tank level at 1/2, hybrid battery charge at 1/2 radio on, headlights on, air conditioner off, and the outside temp. about 77f. i'm not sure which component failed. electrical, engine or the hybrid power control unit. | |||
| 07/25/2011 | 39 | ||
| Car pulls to the left most of the time, sometimes forcefully. occassionally pulls to the left. vibrates at multiple speeds. spent four visits to two different dealers for service that did not correct the issue. | |||
| 09/01/2011 | 7093 | ||
| Sonata hybrid. driving on the freeway at 60 mph on cruise control. exit ramp with cruise control off and car gliding to stop light in ev mode. stopped at red light for 3-5 seconds. then pushed the accelerator ... the car lost power, would not move, instrument panel lights flashed, audible ding warning sounded. display screen showed check charging system then screen showed to put car in park. i then placed car in park and pushed the ignition button and car had power to drive off the street and out of the flow of traffic. i then looked over the car, no warning lights or sounds. i test drove it in a parking lot to make sure it would not stop again. conditions at time of event: blue driving mode, gas tank level at 1/2, hybrid battery charge at 1/2 radio on, headlights on, air conditioner off, and the outside temp. about 77f. i'm not sure which component failed. electrical, engine or the hybrid power control unit. | |||
| 08/15/2011 | 6000 | ||
| Hyundai sonata hybrid stops loses power comes to complete stop - while driving down the road at about 40 mph car lost power and came to complete stop. i had to completely shut off the car and restart it before it would move again | |||
| 07/07/2011 | 2217 | ||
| Engine can easily become hydro-locked in heavy rain and road splash back from other vehicles due to the design of the direct air intake of the sonata hybrid. with its design, it does not have any water baffles to prevent water from entering the air filter and once it enters the air filter box, there are no drain holes for it to drain out. this forces the water through the engine as that is the only way for it to get out of the filter box. when the engine stalled, no electronic control warning lights were illuminated and the car remained in the | |||
| 04/18/2010 | |||
| The car is pulling hard to the left, it requires my constant correction. it has done this day 1 of owning the car, and as you go faster, it pulls harder. i brought it back to the dealer to have them fix the alignment, but that didn't do anything except now my wheel isn't centered and it's cocked to the right and still pulls left | |||
| 07/07/2011 | 2217 | ||
| Engine can easily become hydro-locked in heavy rain and road splash back from other vehicles due to the design of the direct air intake of the sonata hybrid. with its design, it does not have any water baffles to prevent water from entering the air filter and once it enters the air filter box, there are no drain holes for it to drain out. this forces the water through the engine as that is the only way for it to get out of the filter box. when the engine stalled, no electronic control warning lights were illuminated and the car remained in the | |||
| 04/18/2010 | |||
| The car is pulling hard to the left, it requires my constant correction. it has done this day 1 of owning the car, and as you go faster, it pulls harder. i brought it back to the dealer to have them fix the alignment, but that didn't do anything except now my wheel isn't centered and it's cocked to the right and still pulls left | |||
| 09/15/2010 | 22000 | ||
| I have a 2011 hyundai sonata. i purchased the car in august of 2010. about a month after owning the vehicle, the engine light came on. when i took it to the dealer, they recorded the code and then said it was the ac. i was asked to wait 15 seconds before turning the ac on after starting car. so i did that. about a week later or so later, the light comes on again. take it back twice after this, they record the code and then the switch is replaced. i maintain my car with all maintenance requested and i drive it on the highway. i had the tire light come on a few months later - was told it was the temperature. that eventually went off. next was the engine light yet again. this time it occured after i took the car in on june 17th for an oil change. they told me a recall was on the transmission and they did the recall update. immediately after this update, the car drove terribly. very loud, very rough. about a week after this update, the car breaks down in the parking lot. it has done this now about 5 or 6 times since june (today is july 20th). i take it to the dealer and told i need the engine light on in order to repair. the light needs to come on two or three times before hyundai will replace. the engine light sometimes comes on, sometimes does not, but it is guaranteed to break down. it is most definitely the transmission as it will stall and then hesitate. the lights on the gear shaft go away completely and the dash lights go away so you have no idea if you are in park, reverse, etc. last time my engine light came on, it went back off that night. the problem continues and hyundai can't seem to fix. i read online from a general search on this car that this is a resounding issue across the board with others as well. i am frustrated and something should be done. i called corporate and got nowhere. i continue to get the runaround. they should be investigated before someone dies from their transmission issue/lack of concern for the safety and wellbeing of their drivers. | |||
| 01/01/2011 | 100 | ||
| 2011 hyundai sonata has pulled to the left almost continuously since we took possession of the car. the car has been taken back to the dealer 4 times and has never been corrected. it is so constant that my left shoulder hurts after just a few minutes of driving the car. | |||
| 05/01/2011 | 19000 | ||
| One morning when getting ready to go to work, i tried to start my 2011 sonata. i pressed on the brake, which was very hard, pushed the button but the vehicle would not start. the lights, radio and air conditioner would all come on but the engine would not start. the car was in park and the gear shift could not be moved. i attempted multiple times for the next 10 minutes to start the vehicle but was unable. my husband tried putting jumper cables on the battery to see if that was the problem but it did not start. i waited about 5 minutes and tried again but the vehicle still would not start. finally after almost 20 minutes, the brake pedal was easy to push on and the vehicle started. it caused me to be late to work but i did not have another occurence until about a week later when i had been driving for some time and stopped for about 30 minutes. i got back in the car and once again the brake was very hard and the vehicle would not start. after multiple times over the next 10 minutes, it finally started. | |||
| 04/07/2011 | 1777 | ||
| The sun visors are not long enough (vertically) to prevent the sun from hitting center of windshield area and blinding driver. i've had to stop several times to regain my control and my clear view. the car was purchase on 12/19/10 and at the time i noticed that the sun shield that they sold me at the dealership would hardly stay in place because of the vertical shortness of the sun visors but when the hour was changed to daylight savings time is when i really realized the severity of the problem at the time of the sunset. even raising the driver's seat all the way up it is impossible to avoid being blinded by the sun; it's an accident waiting to happen. i have notified the consumer service department of hyundai but have not received a reply. thank you for your assistance. | |||
| 04/23/2011 | 10 | ||
| A few times i have nearly had accidents, involving both cars and people because the horn cannot be heard! i think a horn is a safety device, to warn others, but this one cannot. it sounds like it is from a motor scooter. unfortunately, someone will probably end up being hit, injured or even killed before something is done. i have heard that hyundai, in effect, admitted the problem by re-designing the horn on later 2011 model year cars. all cars should get the new horn. this type of incident happens everytime someone pulls or walks out in front of me at the last second, and i am unable to properly warn them with the horn. | |||
| 04/07/2011 | 1777 | ||
| The sun visors are not long enough (vertically) to prevent the sun from hitting center of windshield area and blinding driver. i've had to stop several times to regain my control and my clear view. the car was purchase on 12/19/10 and at the time i noticed that the sun shield that they sold me at the dealership would hardly stay in place because of the vertical shortness of the sun visors but when the hour was changed to daylight savings time is when i really realized the severity of the problem at the time of the sunset. even raising the driver's seat all the way up it is impossible to avoid being blinded by the sun; it's an accident waiting to happen. i have notified the consumer service department of hyundai but have not received a reply. thank you for your assistance. | |||
| 04/23/2011 | 10 | ||
| A few times i have nearly had accidents, involving both cars and people because the horn cannot be heard! i think a horn is a safety device, to warn others, but this one cannot. it sounds like it is from a motor scooter. unfortunately, someone will probably end up being hit, injured or even killed before something is done. i have heard that hyundai, in effect, admitted the problem by re-designing the horn on later 2011 model year cars. all cars should get the new horn. this type of incident happens everytime someone pulls or walks out in front of me at the last second, and i am unable to properly warn them with the horn. | |||
| 04/13/2011 | 13685 | ||
| 2011 sonata se. will not start. warning light indicates key not present or press brake to start. when pressing brake, pedal is stiff. tried emergency key reset procedure per owner's manual. no luck. wait 30 minutes, heard relay in dash click, and car returned to normal operation. 3rd time occurred. noticed i had pulled into parking space by truning hard right prior to shut off. also, my wife had opened the passenger door and climbed in prior to the driver's door being opened (possible alarm system problem?) no warning. dealer is stumped. many others have same exact issue. suspect either computer or sensor problem. other possible cause, issue with the alarm system when teh passenger door is opened while car is locked. car waits until after a time reset to initialize the relay again.... milage 13600 | |||
| 04/01/2011 | |||
| Car pulls to the left since brand new. very noticeable when driving at a high speed for a length of time. constant right pressure must be maintained on steering wheel to prevent car from moving to the left. at a slow speed on back roads the pull is not that noticeable. for some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. have had car checked at dealer, alignment was checked, and told everything is fine. researching the hyundai forums, it appears my sonata is not the only car experiencing this problem, and as of this date, hyundai/kia have no fix, or even acknowledge their is a problem. | |||
| 11/30/2010 | 949 | ||
| The steering pulls to the left, & somtimes to the right. i have to struggle to keep the car from crossing the center line while it pulls to the left. steering has wandered since car was new. feels unsafe to me. i took car back to dealer at 949 miles. they did re=alignment car still pulls, took car back 3 more times to dealer for same steering pull, dealer acknowledges the sever pull, they installed a factory suggested camber kit, car still pulls & wanders. this car is unsafe & should have a recall. | |||
| 04/13/2011 | 13685 | ||
| 2011 sonata se. will not start. warning light indicates key not present or press brake to start. when pressing brake, pedal is stiff. tried emergency key reset procedure per owner's manual. no luck. wait 30 minutes, heard relay in dash click, and car returned to normal operation. 3rd time occurred. noticed i had pulled into parking space by truning hard right prior to shut off. also, my wife had opened the passenger door and climbed in prior to the driver's door being opened (possible alarm system problem?) no warning. dealer is stumped. many others have same exact issue. suspect either computer or sensor problem. other possible cause, issue with the alarm system when teh passenger door is opened while car is locked. car waits until after a time reset to initialize the relay again.... milage 13600 | |||
| 04/01/2011 | |||
| Car pulls to the left since brand new. very noticeable when driving at a high speed for a length of time. constant right pressure must be maintained on steering wheel to prevent car from moving to the left. at a slow speed on back roads the pull is not that noticeable. for some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. have had car checked at dealer, alignment was checked, and told everything is fine. researching the hyundai forums, it appears my sonata is not the only car experiencing this problem, and as of this date, hyundai/kia have no fix, or even acknowledge their is a problem. | |||
| 11/30/2010 | 949 | ||
| The steering pulls to the left, & somtimes to the right. i have to struggle to keep the car from crossing the center line while it pulls to the left. steering has wandered since car was new. feels unsafe to me. i took car back to dealer at 949 miles. they did re=alignment car still pulls, took car back 3 more times to dealer for same steering pull, dealer acknowledges the sever pull, they installed a factory suggested camber kit, car still pulls & wanders. this car is unsafe & should have a recall. | |||
| 04/01/2011 | |||
| Car pulls to the left since brand new. very noticeable when driving at a high speed for a length of time. constant right pressure must be maintained on steering wheel to prevent car from moving to the left. at a slow speed on back roads the pull is not that noticeable. for some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. have had car checked at dealer, alignment was checked, and told everything is fine. researching the hyundai forums, it appears my sonata is not the only car experiencing this problem, and as of this date, hyundai/kia have no fix, or even acknowledge their is a problem. | |||
| 11/30/2010 | 949 | ||
| The steering pulls to the left, & somtimes to the right. i have to struggle to keep the car from crossing the center line while it pulls to the left. steering has wandered since car was new. feels unsafe to me. i took car back to dealer at 949 miles. they did re=alignment car still pulls, took car back 3 more times to dealer for same steering pull, dealer acknowledges the sever pull, they installed a factory suggested camber kit, car still pulls & wanders. this car is unsafe & should have a recall. | |||
| 04/01/2011 | |||
| Car pulls to the left since brand new. very noticeable when driving at a high speed for a length of time. constant right pressure must be maintained on steering wheel to prevent car from moving to the left. at a slow speed on back roads the pull is not that noticeable. for some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. have had car checked at dealer, alignment was checked, and told everything is fine. researching the hyundai forums, it appears my sonata is not the only car experiencing this problem, and as of this date, hyundai/kia have no fix, or even acknowledge their is a problem. | |||
| 11/30/2010 | 949 | ||
| The steering pulls to the left, & somtimes to the right. i have to struggle to keep the car from crossing the center line while it pulls to the left. steering has wandered since car was new. feels unsafe to me. i took car back to dealer at 949 miles. they did re=alignment car still pulls, took car back 3 more times to dealer for same steering pull, dealer acknowledges the sever pull, they installed a factory suggested camber kit, car still pulls & wanders. this car is unsafe & should have a recall. | |||
| 04/01/2011 | |||
| Car pulls to the left since brand new. very noticeable when driving at a high speed for a length of time. constant right pressure must be maintained on steering wheel to prevent car from moving to the left. at a slow speed on back roads the pull is not that noticeable. for some reason, when taking a right turn off a highway ramp, the left pull increases, which requires increased right pressure on the steering wheel. have had car checked at dealer, alignment was checked, and told everything is fine. researching the hyundai forums, it appears my sonata is not the only car experiencing this problem, and as of this date, hyundai/kia have no fix, or even acknowledge their is a problem. | |||
| 11/30/2010 | 949 | ||
| The steering pulls to the left, & somtimes to the right. i have to struggle to keep the car from crossing the center line while it pulls to the left. steering has wandered since car was new. feels unsafe to me. i took car back to dealer at 949 miles. they did re=alignment car still pulls, took car back 3 more times to dealer for same steering pull, dealer acknowledges the sever pull, they installed a factory suggested camber kit, car still pulls & wanders. this car is unsafe & should have a recall. | |||
| 03/01/2011 | |||
| The horn on my 2011 hyundai sonata is not loud at all. i honk at people and they have no idea i am honking at them. its very quiet and high pitch. this could cause a serious accident if the horn was seriously needed on a highway or something. | |||
| 02/04/2011 | 4600 | ||
| I just purchased a 2011 sonota turbo and am experiencing strong gas smell inside car when going at slow speeds. i also notice it pulling to the left. cannot tell the difference between high and low beam with the headlights. | |||
| 02/08/2011 | 6775 | ||
| I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. i attempted to use the horn only to discover it did not work. i took the vehicle back to the dealership and after four hours was told they will need to order one. this is a major issue for an automobile when navigating extremely over utilized freeways. based on read forums, the horn on this car appears to be an issue. i do not know when they will fix my horn. i was only told they would call when the horn comes in. this is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer. | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 02/08/2011 | 6775 | ||
| I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. i attempted to use the horn only to discover it did not work. i took the vehicle back to the dealership and after four hours was told they will need to order one. this is a major issue for an automobile when navigating extremely over utilized freeways. based on read forums, the horn on this car appears to be an issue. i do not know when they will fix my horn. i was only told they would call when the horn comes in. this is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer. | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 02/08/2011 | 6775 | ||
| I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. i attempted to use the horn only to discover it did not work. i took the vehicle back to the dealership and after four hours was told they will need to order one. this is a major issue for an automobile when navigating extremely over utilized freeways. based on read forums, the horn on this car appears to be an issue. i do not know when they will fix my horn. i was only told they would call when the horn comes in. this is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer. | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 02/08/2011 | 6775 | ||
| I was driving on a major dallas freeway when a truck started changing lanes without visibly seeing me. i attempted to use the horn only to discover it did not work. i took the vehicle back to the dealership and after four hours was told they will need to order one. this is a major issue for an automobile when navigating extremely over utilized freeways. based on read forums, the horn on this car appears to be an issue. i do not know when they will fix my horn. i was only told they would call when the horn comes in. this is extremely poor customer service and care when a product, with known issues, is not supported with replacement parts, in house, in effort to minimize danger to the end user and customer. | |||
| 02/11/2011 | 3000 | ||
| Vibration in steering, grinding noise in transaxe, low tire pressure (by dealer), refusal to perform 3,750 mile maintince secdule (dealer refused) | |||
| 10/23/2010 | 11 | ||
| Tl- the contact owns a 2011 hyundai sonata. while driving approximately 35 mph, the contact smelled an extremely strong toxic odor emitting inside of the vehicle. the unusual odor remained constant inside of the vehicle at any given time. the vehicle was taken to an authorized dealer on three different times. the technician attempted to correct the problem by placing coffee grounds on the front passenger and driver seat; and rear passenger and driver seat. also, the coffee grounds were placed inside of the trunk. the failure continued to occur. the dealer offered to trade-in the vehicle for another vehicle; however, they did not fulfill the agreement. there was significant concern of a potential health and safety hazard. the failure mileage was approximately 11. the vin was unavailable. js | |||
| 12/18/2010 | 68 | ||
| Since purchasing vehicle last week it drifts to the left. dealer did alignment but stills pulls to the left. i have contacted hyundai and i am waiting for a response. | |||
| 10/19/2010 | 11000 | ||
| This incident occurred with a 2011 hyundai sonata limited: 6 months of perfect operation and approx. 11000 miles. violent shaking of steering wheel and steering column after acceleration onto an on ramp. immediate and entire failure of steering with violent and extremely loud shaking and vibrating of steering wheel. shaking continued even after ignition shut off. occurred for 20+ minutes. disabled only by disconnecting battery. blisters on hand from hanging on to steering wheel. nothing could be done to steer, operate, or control vehicle. this incident occurred without warning and within seconds. towed to dealership. kept for 3 days. could not replicate. steering column recall performed with steering software update, esc reflashed, reprogrammed eps. hyundai was excellent in their response - both dealership and hyundai usa. hyundai usa engineers and techs were involved with resolving the problem. this was a frightening and dangerous incident and possibly life threatening. whether repair attempt will resolve only time will tell. | |||
| 10/15/2010 | 8000 | ||
| My 2011hyundai sonata has been failing to start over the past 2 days. the problem is inconsistent, it at times takes 5 minutes to start and at others it takes 20 minutes before the car tuns on. after several attempts to start the car, a display message appears near the odometer stating that you must press brake to turn vehicle on (this model uses a push start button). the problem is that the brake pedal locks in place and cannot be pressed down. | |||
| 10/07/2010 | 100 | ||
| The horn in a 2011 hyundai sonata is very weak. on a highway with all the road noise cars cannot hear the horn. when the horn is used it sounds like it is in the distance and not warning the car near you. the horn should be replaced with a louder audible horn. | |||
| 05/20/2010 | 10000 | ||
| El hyundai sonata 2011 cuando es k lo van a recojer ?tengo uno con el problema de la direccion,ya lo lleve al dealer supuestamente lo arreglaron y ahora esta peor y ellos no me dan informacion de cuando lo sacan de circulacion dicen no estan enterados de nada, por favor ayudenme,condusco con 3 ninas,gracias. | |||
| 09/23/2010 | |||
| I back up a previous complaint that the horn on the 2011 hyundai sonata is completely worthless and a safety hazard. it is so quiet that it is useless as a warning to pedestrians or other motorists should the need arise. it has to be replaced with a normal loud horn. | |||
| 09/07/2010 | 50 | ||
| The horn on the 2011 hyundai sonata is not audible in traffic and does not provide any warning to other drivers or pedestrians. the very weak, ineffective horn and needs to be replaced please note dan bedore , a hyundai spokesman , confirmed the model built after 9/1 will have a dual shell horn. hyundai consumer affairs 1 800 633 5151 confirmed this as well dealership does not want to do anything. | |||
| 08/30/2010 | 7000 | ||
| My 2011 sonata has 7600 miles on it. the problem began around 5000 miles, but has gotten progressively worse. upon trying to turn the car off, the engine shuts off, but the key is stuck in the accesory position. i can restart the car and drive, but i can't get the key out. it just stays either in the accesory or the on position. i've had to unhook my battery to keep it from dying because i can't get the key out. at first, i could just move the gearshift out of park and back into park, and that would usually unlock the key. as time went by, the problem went from happening once a week, to once a day, to nearly every single time i drive the car. also, once it started happening more frequently, i couldn't troubleshoot to get the key out. i would just have to wait, sometimes up to two hours, and try again. eventually, the key would just pop right out as if nothing had been wrong in the first place. very frustrating and time consuming. the car is currently at the dealership getting a new ignition. we'll see how it works. | |||
| 08/27/2010 | 6500 | ||
| I was cut off by a driver making a left turn into my path at an intersection who failed to stop at his stop sign. i tried to get the drivers attention by laying on my horn but the horn on the 2011 hyundai sonata is not even audible in traffic and does not provide any warning to other drivers or pedestrians. the very weak, ineffective horn is a safety defect and should be replaced by an effective horn. | |||
| 08/15/2010 | 1000 | ||
| Sonata 2011 horn and acceleration problems. people can not hear the horn. also when i test drove they sonata the test car had problems where there was accelerator problems. when i stepped on the gas the car almost quit, paused and they took off. this is dangerous and could cause an accident by not accelerating in time. this has happened on my car at least 7 times, accelerate, pause or hesitation the the motor kicks in. when i asked the salesman about it at the dealer he told me the motor on the test car was probably cold. this happens when the car is warmed up. this is very scary when you pull out in traffic. also the horn is a joke. you can't hear the horn and it needs to be replaced. | |||
| 05/24/2010 | 370 | ||
| 2011 hyundai sonata horn is so weak as to be inaudible at highway speeds. it needs to be upgraded to a dual tone immediately before someone gets hurt from not hearing the horn. on a car of this caliber, there is no excuse. i hope i get a notice to bring mine 2 day old car with 370 miles in for a replacement of the horn. lane change going home from dealer caused me to notice this. scared both myself and the guy trying to swerve into my lane. | |||
| 05/09/2010 | 950 | ||
| I was driving my vehicle down a four lane road and another vehicle driving parallel to me started creeping into my lane. i applied the horn of my vehicle but the other driver failed to hear me. i had to swerve off the road to avoid them. i have noticed that the horn in my car is very weak compared to previous cars i own, and am concerned about other people hearing it. | |||
| 04/26/2010 | 2018 | ||
| 2011 hyundai sonata se 16 days old, 2018 miles: car has an intermittent starting problem. it has left my wife stranded at work 3 times, two of those times in a deserted parking lot after hours, once at the dealer when i was called to pick it up. it has now been out of serivce for 18.5 days since april 26, 2010. it has been taken to the dealer four times since april 26, 2010 and remains there at this time. dealer has confirmed battery is always at full charge, they have changed both starter system relays, replaced the starter, checked transmission neutral postion sensors. safety issue: leaving a female driver in an unsafe and unprotected situation. due to the non starting issue. | |||
| 05/19/2010 | 320 | ||
| I purchased a 2011 hyundai sonota on 5/11/2010, and noticed that the horn isn't loud enough for others to hear in heavy traffic. | |||
| 03/20/2010 | 200 | ||
| I have a 2011 hyundai sonata and noticed upon delivery of vehicle that the horn is very weak. i have used the horn on the freeway and the driver of the other car did not even hear me. this is a potential problem in an emergency situation if you want to alert someone on the road. i hope this gets replaced soon. | |||