Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| SB-10-01-046 | 11/01/2010 | 10037423 | Ready | 05/23/2011 | |
| SB-10-01-046 | 11/01/2010 | 10037423 | Hyundai: some sunroof switches may intermittently stick when closing the sunroof. there is an inspection and repair procedure. *rm | 05/23/2011 | |
| SB-10-01-045 | 11/01/2010 | 10037323 | Ready | 05/18/2011 | |
| SB-10-01-045 | 11/01/2010 | 10037323 | Hyundai: the procedure for replacing the overhead console lamp on 2011 sonatas. *rm | 05/18/2011 | |
| SB-10-01-033-1 | 10/01/2010 | 10037251 | Ready | 05/16/2011 | |
| SB-10-01-033-1 | 10/01/2010 | 10037251 | Hyundai: there is a procedure to replace the 2011 sonata rear dome lamp lens. *rm | 05/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/16/2012 | 73686 | 1 | |
| Today i was driving down the road at a normal speed when i heard a loud bang. it was so frightening i thought i had been shot. i was starring straight ahead. there was no truck in front of me. i was on a two lane road divided with a grass medium with steel grids separating the sides. i immediately stopped the car to find out that the glass of the moon roof had shattered and had completely come out leaving a hole in the center of the roof. fortunately, my inside visor was closed and the glass did not enter the car. the temperature had gone down to a chilly 60 degrees that night and warmed up during the day. i searched the area and found nothing to indicate a rock or an object having hit the glass. there was a hole in the middle of the roof. i called insurance and hyundai dealership because the car is still under warranty. immediately the hyundai representative said something hit the car pointing to a spot that had residue wax from a recent waxing stating this is where the hit had come from. i disagreed and insurance is now sending an adjustor. *tr | |||
| 03/26/2011 | 14000 | ||
| Tl* the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer where they advised him that the air bag sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealer, the light illuminated again. in addition, the vehicle refused to start on one occasion and the contact noticed smoke coming from the engine. the vehicle was later towed to the dealer where they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. the contact also stated that the front driver side window was open and could not be closed. the window failure was not repaired. the failure mileage was approximately 14,000. | |||
| 03/26/2011 | 14000 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer where they advised him that the air bag sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealer, the light illuminated again. in addition, the vehicle refused to start on one occasion and the contact noticed smoke coming from the engine. the vehicle was later towed to the dealer where they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. the contact also stated that the front driver side window was open and could not be closed. the window failure was not repaired. the failure mileage was approximately 14,000. kmj | |||
| 03/26/2011 | 14000 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated that the air bag warning light had illuminated without any warning. the vehicle was taken to the dealer and they advised him that sensor needed to be reprogrammed. the vehicle was repaired for the sensor. after leaving the dealership the light had illuminated again. the manufacturer was contacted and they offered no assistance. in addition, after parking his vehicle and trying to restart it, it wouldn't and he noticed there was smoke coming from the engine. the vehicle was later towed to the dealer and they advised him that the ground cable was defective and needed to be replaced. the vehicle was repaired for the ground cable. also the drivers side window had gotten jammed in the open postion and was unable to close. the vehicle was taken to the dealer and they advised him that they were unable to duplicate the failure. the vehicle had not been repaired. the failure mileage was approximately 14,000. tb | |||
| 12/20/2011 | 6500 | ||
| After scraping some ice from the windshield with a standard plastic scraper, the windshield was covered with scratches. the same scraper was used on the other windows of this car, and on the windshield of another car with no scratching. tested on another day with a new scraper, and additional scratches were caused. the result is reduced visibility due to the scratches, and an inability to physically clear ice from the windshield in order to prevent additional scratching. visibility is especially impacted when driving toward the sun. the hyundai dealer and hyundai customer service refused to resolve the problem. | |||
| 07/15/2011 | 8500 | ||
| Tl* the contact owns 2011 hyundai sonata. the contact noticed that the headlights produced a shadow on the windshield making it extremely difficult to see clearly when driving at night. the vehicle was taken to the dealer for diagnostics. the technicians stated the headlights met safety standards. the technician advised the contact to upgrade the headlights at her expense. the vehicle was not repaired. the approximate failure mileage was 8,500. | |||
| 07/15/2011 | 8500 | ||
| Tl- the contact owns 2011 hyundai sonata. the contact noticed that the headlights produced a shadow on the windshield making it extremely difficult to see clearly when driving at night. the vehicle was taken to the dealer for diagnostics. the technicians stated the headlights met safety standards. the technician advised the contact to upgrade the headlights at her expense. the vehicle was not repaired. the approximate failure mileage was 8,500. kmj | |||
| 07/15/2011 | 8500 | ||
| Tl- the contact owns 2011 hyundai sonata. while driving at night at any speed the contact noticed the headlights produced a shadow on the windshield making it extremely difficult to see clearly. the vehicle was taken to the dealer for diagnostics. the technicians stated the headlights met safety standards. the technician advised the contact to upgrade the headlights at her expense. the vehicle was not repaired. the approximate failure mileage was 8,500. ds | |||
| 04/05/2011 | 1000 | ||
| When i returned home from work and closed the driver door the rear windshield shattered and exploded outward. it was 7p and hyundai was closed, had safelite emergency replace windshield and they confirmed it did not break from an impact but from stress due to a bad factory install. hyundai refused warranty reimbursement claiming it cannot be proven one way or another the windshield was defective. | |||
| 06/27/2010 | 0 | ||
| Windshield is defective in several areas of the windshield. view is distorted through these sections of the windshield, especially the lower 1/3 area and areas near the posts. people have complained of car sickness looking through the glass. the passenger seat is lower than the driver's seat and my wife has looked through the windshield and thought i was going to crash or at least go off the road. the dealer replaced the original but the replacement glass is worse. all the sonata's on their lot are as bad or worse. it appears hyundai's supplier of windshields is manufacturing distorted windshields. it appears all sonata's are being manufactured with this distorted glass in the windshields. there is distortion looking out the rear glass through the rear view mirror but we can live with that. | |||
| 08/14/2010 | 100 | ||
| Tl-the contact owns a 2011 hyundai sonata. the contact stated that the windshield had distorted images and a rippled effect at the bottom. when she looked at the right of the windshield, it seemed as if vehicles were moving into her lane, causing her to move into the left lane to avoid accidents. when she rode in the passenger seat, she noticed the same problem. she took the vehicle to the dealership where the windshield was replaced. however, she noticed the same rippled effect. the vehicle was taken back to the dealership but the dealer told her to contact the manufacturer. the manufacturer had not been notified of the second windshield's problem. the current mileage was approximately 2,100. the failure mileage was approximately 100-bk | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/09/2012 | 28212 | 1 | |
| 3x the driver window button is inoperable. would turn off car and then it would again work. the worst issue is this: started up car this morning 7-9-12 (this is the 3rd occurrence) and the doors do not lock, then i put it in reverse and it goes about 2 feet and it applies the brakes. i noticed each time the gear console does not light up. the car actually does not go into gear. each time i have turned off the ignition and restarted it and it works fine. it's going to the shop for the 30k check up and this will be brought up. the drivers window has been brought up and the dealer has said there was no problem. wrong. there is when it doesn't work. i had one of these in 2001 and it too had electrical issues. my neighbor just sold their 05 sonata due to electrical issues. *tr | |||