Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/01/2012 | 1000 | 1 | |
| 2012 hyundai sonata gls. mileage not as advertised. sticker said 25 city and 35 highway. have tracked mileage from 1000 to 5000 miles and averages 23 mpg including some highway driving. never drive aggressively. i bought this car thinking i would be getting mileage as advertised. tried to call hyundai customer service at 800-633-5151 for a case number and was on hold for 10 minutes before hanging up. allen hyundai dealer says nothing they could do and recommended going to another dealer for mileage testing or call hyundai customer service. *tr | |||
| 06/01/2012 | 1000 | ||
| 2012 hyundai sonata gls. mileage not as advertised. sticker said 25 city and 35 highway. have tracked mileage from 1000 to 5000 miles and averages 23 mpg including some highway driving. never drive aggressively. i bought this car thinking i would be getting mileage as advertised. tried to call hyundai customer service at 800-633-5151 for a case number and was on hold for 10 minutes before hanging up. allen hyundai dealer says nothing they could do and recommended going to another dealer for mileage testing or call hyundai customer service. he | |||
| 10/01/2012 | 108 | ||
| Tl- the contact owns a 2012 hyundai sonata hybrid. the contact stated that while trying to accelerate from a complete stop, the vehicle jerked abnormally. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure mileage was 108 and the current mileage was 850. kmj | |||
| 04/26/2012 | 3500 | ||
| Tl-the contact owns a 2012 hyundai sonata hybrid. the contact stated when attempting to accelerate the vehicle hesitated to move. the vehicle was taken to the dealer who stated that was the operation of the vehicle. the manufacturer was notified who stated that was the operation of the vehicle when going from electric to gas. they offered no other assistance. the failure mileage was 3,500. pmb | |||
| 04/26/2012 | 3500 | ||
| Tl-the contact owns a 2012 hyundai sonata hybrid. the contact stated when trying to accelerate the vehicle hesitates to move. the vehicle was taken to the dealer who stated that was the operation of the vehicle. the manufacturer was notified who stated that was the operation of the vehicle when going from electric to gas. they offered no other assistance. the failure mileage was 3,500. mw | |||
| ENGINE AND ENGINE COOLING | |||
| 02/03/2012 | 11000 | ||
| Repair attempts 5; first attempt at date of incident. driving on level three lane divided highway when the vehicle suddenly stops accelerating and exhibits a no power condition where only electrical is working. i apply acceleration up past 5000 rpm and no response. past 6000 rpm and vehicle suddenly kicks in and out of complete shock i'm forced to pull over in nearby plaza to contact nearest dealer (in southern california @ this time, original dealer in las vegas centennial hyundai). allen hyundai service technician agrees to keep it overnight to duplicate issue. he puts in writing next day three no power conditions. after blaming it on the turbo and adjusting electrical sensors, i continued experiencing same problem, different places. original dealer for some reason fails to duplicate and leaves me hopeless. no offer to trade car or take it back. now stuck in purgatory between corporate and a malfunctioning vehicle. 2012 new off the lot se with 2.0 t. | |||
| 02/06/2012 | 400 | ||
| When accelerating from idle, such as sitting at a stop sign, stop light, or waiting to pull out onto the highway, the engine will just start to move the car and then delay, allowing you to push the accelerator pedal all the way to the floor with no response for 2-4 seconds. this happens at all times of day and weather. the only common factor is that it happens after the car has been at idle for a moment, such as coasting through a parking lot or sitting at a traffic light. it happens about every 2-4 days. very dangerous as i have almost been hit twice now pulling out onto a highway only for the engine to stall. the engine never turns off, it just doesn't respond to the accelerator pedal. i see on the internet that this is happening to other people. | |||