Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/09/2012 | 5681 | 1 | |
| Bumper (rear) fell off hyundai sonata 2012 my daughter was reversing in my front yard, when the rear bumper fell off the car. she did not hit anything or another vehicle. she was not hit either. it just fell off! the dealership would not believe us. there are other stories of this on the internet. please do something, this could have happened on the highway with deadly results. we contacted hyundai consumer services, they would not fix the problem, or acknowledge an awareness of this problem. please help. this is a product defect. i am worried by hyundai's casual lack of concern about this issue. please do something before this causes any fatality. sincerely, a worried mom. *tr | |||
| STRUCTURE - BODY | |||
| 04/09/2012 | 700 | 1 | |
| One month after purchasing a new 2012 hyundai sonata, i noticed a creaking noise coming from rear suspension/sub-frame area when the entering an inclined driveway or non-uniform roadway. this started at around the 700-mile mark on my vehicle odometer. this issue was reported to hyundai north america corporate approximately 3-months ago, in august 2012. the local dealership i visited in my area has acknowledged the noise exists, but has dismissed it as normal body creak flex, sonatas make this noise. i pushed the issue to hyundai north america corporate and they had originally agreed to have the district parts and service manager examine the vehicle to diagnose the problem. currently, hyundai north america corporate has just informed me the local dealership doesn't want to look at my vehicle anymore and to consider bringing my vehicle to another dealer. additionally, they are now stating that they had no knowledge of ever making an appointment with district parts and service manager. i have been waiting 3-months to meet the district parts and service manager, and the response from hyundai north america corporate up until now is to be patient and wait to be contacted with an appointment date. the vehicle still makes this noise with no resolution. i am concerned that there is metal to metal contact, and in the long-term future, corrosion or fatigue could occur with the suspect components. numerous cases of this noise have been documented on hyundai internet forums, but hyundai north america has not acknowledged there is an issue. *tr | |||
| 04/09/2012 | 700 | ||
| One month after purchasing a new 2012 hyundai sonata, i noticed a creaking noise coming from rear suspension/sub-frame area when the entering an inclined driveway or non-uniform roadway. this started at around the 700-mile mark on my vehicle odometer. this issue was reported to hyundai north america corporate approximately 3-months ago, in august 2012. the local dealership i visited in my area has acknowledged the noise exists, but has dismissed it as normal body creak flex, sonatas make this noise. i pushed the issue to hyundai north america corporate and they had originally agreed to have the district parts and service manager examine the vehicle to diagnose the problem. currently, hyundai north america corporate has just informed me the local dealership doesn't want to look at my vehicle anymore and to consider bringing my vehicle to another dealer. additionally, they are now stating that they had no knowledge of ever making an appointment with district parts and service manager. i have been waiting 3-months to meet the district parts and service manager, and the response from hyundai north america corporate up until now is to be patient and wait to be contacted with an appointment date. the vehicle still makes this noise with no resolution. i am concerned that there is metal to metal contact, and in the long-term future, corrosion or fatigue could occur with the suspect components. numerous cases of this noise have been documented on hyundai internet forums, but hyundai north america has not acknowledged there is an issue. | |||
| 01/01/2012 | 30 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that when depressing the accelerator pedal, his foot would swell, causing him to pay less attention to the road. the vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 30. the vin was unavailable. kmj | |||
| 01/01/2012 | 30 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that when depressing his foot on the accelerator pedal his foot would swell up causing him to pay less attention to the road. the vehicle was taken to the dealer and they advised him that they wee unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 30. the vin was unavailable. tb | |||
| 09/29/2011 | 1000 | ||
| Three problems cropped up immediately or shortly after initial ownership. the car pulls to the right, and the steering wheel must be turned to the left of center to compensate when driving on a flat surface. second, the sunroof area developed a loud creaking sound when the car is driven through a turn or over uneven road surface. third, and most alarmingly, the cruise control intermittently fails to disengage when the cancel button is pressed. it also intermittently fails to engage when the set button is pressed. if the cruise control has failed to disengage, tapping the brake or pressing the main on/off button will cause it to disengage. however, the confusion that comes from the cancel button failure may lead to an accident. the dealer cannot replicate the problem during a short test drive and refuses to replace or test the electronic modules. | |||