Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 10/26/2012 | 1300 | ||
| I recently bought a hyundai sonata se 2.0t on oct 26 2012, ever since i bought it, i've realized that the mpg that it gives me is 17 no matter if i'm in city or highway, while minimal estimates are 23 in the city. i've looked on hyundai forums and it seems like i'm not the only one with this issue. contact with the dealers has been nothing but a pain, they continue to argue with me that, that is impossible and won't even take a look at the vehicle. i've been to two separate dealers with the same outcome. | |||
| 04/09/2012 | 700 | ||
| One month after purchasing a new 2012 hyundai sonata, i noticed a creaking noise coming from rear suspension/sub-frame area when the entering an inclined driveway or non-uniform roadway. this started at around the 700-mile mark on my vehicle odometer. this issue was reported to hyundai north america corporate approximately 3-months ago, in august 2012. the local dealership i visited in my area has acknowledged the noise exists, but has dismissed it as normal body creak flex, sonatas make this noise. i pushed the issue to hyundai north america corporate and they had originally agreed to have the district parts and service manager examine the vehicle to diagnose the problem. currently, hyundai north america corporate has just informed me the local dealership doesn't want to look at my vehicle anymore and to consider bringing my vehicle to another dealer. additionally, they are now stating that they had no knowledge of ever making an appointment with district parts and service manager. i have been waiting 3-months to meet the district parts and service manager, and the response from hyundai north america corporate up until now is to be patient and wait to be contacted with an appointment date. the vehicle still makes this noise with no resolution. i am concerned that there is metal to metal contact, and in the long-term future, corrosion or fatigue could occur with the suspect components. numerous cases of this noise have been documented on hyundai internet forums, but hyundai north america has not acknowledged there is an issue. | |||
| 08/09/2012 | 5681 | ||
| Bumper (rear) fell off hyundai sonata 2012 my daughter was reversing in my front yard, when the rear bumper fell off the car. she did not hit anything or another vehicle. she was not hit either. it just fell off! the dealership would not believe us. there are other stories of this on the internet. please do something, this could have happened on the highway with deadly results. we contacted hyundai consumer services, they would not fix the problem, or acknowledge an awareness of this problem. please help. this is a product defect. i am worried by hyundai's casual lack of concern about this issue. please do something before this causes any fatality. sincerely, a worried mom. | |||
| 03/08/2012 | 6500 | ||
| Vehicle check engine lit and all dash lights lit upon starting the car. it would not let me shift it into any other gear. car was towed to dealer for several days with them consulting with hyundai. they replaced some control module to repair it. -------------------------- two weeks later, the same problem occurred. idiot lights were on after starting the car,but i could not shift it out of park. dealership swears its a different issue and they are consulting hyundai yet again. my car has been in the dealership for over a week now and they can't tell me when i`ll get it back. | |||
| 10/16/2011 | 55 | ||
| 1) the vehicle is purchased on 10/15/2012 at mileage 45. after driving 10 miles felt vomiting sensation and head ache due to vehicle constant vibration. my wife in the passenger seat also felt the same. i have my friends drive the car and they felt the same. 2) reported the problem to the dealer through text message on 10/16/2012 (sunday) via text message as the dealer ship closed on sunday 3) taken to the dealership on 10/17/2012 morning to check up. on first attempt dealer says there is wheel balancing problem, so performed wheel balancing and tire rotation and returned the vehicle to me saying it fixes it 4) with in 10 miles of driving , found same issue (head ache and vomiting sensation) due to vibration . 5) taken to the delaership on 10/21/2012, on second attempt, deler says he needs to replace axle. 6) how can a brand new vehicle is not inspected for axle problem and sold to customer? also how can dealer ship failed to find the axle problem on first attempt? | |||