Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 03/13/2012 | 1148 | 1 | |
| The windshield is optically distorted and has been since day #1. i pointed that out to the dealer's service team 2 times. the second time the service manager pulled up a 2013 & showed me that it was distorted like my windshield & said it must be normal. i asked if it could be replaced he said no. *tr | |||
| 03/13/2012 | 1148 | ||
| The windshield is optically distorted and has been since day #1. i pointed that out to the dealer's service team 2 times. the second time the service manager pulled up a 2013 & showed me that it was distorted like my windshield & said it must be normal. i asked if it could be replaced he said no. | |||
| 05/01/2012 | 11400 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that he noticed a build-up of a dewy substance on the inside of the windshield. the vehicle was taken to a dealer for diagnosis where the contact was informed that the dewy residue was caused by the sun heating the dashboard and vapors emitting from the dashboard as a result. the manufacturer was notified and advised the contact that the vehicle was safe to drive. the vehicle had not been repaired. the failure and current mileages were 11,400. kmj | |||
| 05/01/2012 | 11400 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that he noticed a build up of fog-like substance on the inside of his windshield. the vehicle was taken to a dealer for diagnosis and was informed that the fog was caused by vapors emitting from the dashboard when the sun heats up the dashboard. the manufacturer was notified and stated the vehicle was safe and wished him well in his endeavor to find out what the nature and cause of the substance. the vehicle had not been repaired. the failure and current mileages was 11,400. dt | |||
| 10/10/2011 | 5000 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that the windshield would continuously become foggy from the interior of the vehicle. the vehicle was taken to the dealer six times and the contact was informed that the residue was caused by the out-gassing from the materials in the vehicle, such as the solvent from the plastic when the vehicle became hot. the dealer tried to repair the problem but the smells and vapors would not diminish. the manufacturer was notified of the failure and a claim was filed on the contact's behalf. the failure mileage was 5,000 and the current mileage was 20,000. kmj | |||
| 07/31/2012 | 290 | ||
| Tl* the contact owns a 2012 hyundai sonata. the contact stated that when he looked through the rear view mirror or directly at it, the rear window looked distorted. the vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. the vehicle was not repaired. the current and failure mileage was 290. | |||
| 10/10/2011 | 5000 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that the windshield would continuously become foggy from the interior of the vehicle. the vehicle was taken to the dealer six times and the contact was informed that the residue was caused by the out-gassing from the materials in the vehicle, such as the solvent from the plastic when the vehicle became hot. the dealer tried to repair the problem but the smells and vapors would not diminish. the manufacturer was notified of the failure and a claim was filed on the contact's behalf. the failure mileage was 5,000 and the current mileage was 20,000. kmj | |||
| 07/31/2012 | 290 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that when he looked through the rear view mirror or directly at it, the rear window looked distorted. the vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. the vehicle was not repaired. the current and failure mileage was 290. rvk | |||
| 10/10/2011 | 5000 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that the windshield would continuously become foggy from the interior of the vehicle. the vehicle was taken to the dealer six times and the contact was informed that the residue was caused by the out-gassing from the materials in the vehicle, such as the solvent from the plastic when the vehicle became hot. the dealer tried to repair the problem but the smells and vapors would not diminish. the manufacturer was notified of the failure and a claim was filed on the contact's behalf. the failure mileage was 5,000 and the current mileage was 20,000. kmj | |||
| 07/31/2012 | 290 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that when he looked through the rear view mirror or directly at it, the rear window looked distorted. the vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. the vehicle was not repaired. the current and failure mileage was 290. rvk | |||
| 10/10/2011 | 5000 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated the windshield continues to get foggy from the interior of the vehicle. the vehicle was taken to the dealer six times and was informed that the foggy was residue caused by the out-gassing from the materials in the vehicle. such as the solvent from the plastic when the vehicle become hot. the dealer tried to repair the problem but the smells and vapors does not go away. the manufacturer was notified and a claim was file. he was also waiting on a return call. they offered no other assistance. the failure mileage was 5,000 and the current mileage was 20,000. mw | |||
| 07/31/2012 | 290 | ||
| Tl- the contact owns a 2012 hyundai sonata. the contact stated that when he looked through the rear view mirror or directly at it, the rear window looked distorted. the vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. the vehicle was not repaired. the current and failure mileage was 290. rvk | |||
| 07/31/2012 | 290 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that when looked through the rear view mirror, the rear window looked distorted. the contact stated that image through the rear window looked distorted even when looked at directly. the vehicle was taken to the dealer, who stated that it was unusual; however the failure was not determined. the vehicle was not repaired. the current and failure mileage was 290.yn | |||
| 10/01/2011 | 5 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that the windshield was distorted and obscured his visibility of the roadway. the vehicle was taken to an authorized dealer and the windshield was replaced under warranty. the failure continued. the vehicle was taken back to the dealer and the windshield was again replaced under warranty. the manufacturer was notified and offered no assistance. the failure mileage was 5. kmj | |||
| 10/01/2011 | 5 | ||
| Tl-the contact owns a 2012 hyundai sonata. the contact stated that the windshield was was distorted and obscured his visibility. the vehicle was taken to an authorized dealer and the windshield was replaced under warranty. the failure continued. the vehicle was taken back to the dealer and the windshield was again replaced under warranty. the manufacturer was notified and offered no assistance. the failure mileage was 5. sm. | |||