Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 01/21/2013 | 32200 | 1 | |
| The 18 inch tires on the 2012 hyundai sonata have zero traction on any surface that is not dry. a dusting of snow makes it impossible to drive this car. traveling at 5 mph while turning from a dead stop into the neighborhood on a light coating of snow caused the car to slide out of control and hit a large rock causing front fender/ bumper damage then bounced back onto the road. this is not the first time the car has slid on anything but a dry surface. all last winter, we had to leave the car in the garage if there was any snow on the ground. we have never had this problem with another vehicle. it is undriveable in any snow. i have complained to the dealer and they say they have heard about complaints on the 18 inch tires, but offer no solutions. these tires are a hazard and need to be replaced. i have looked for snow tires or other solutions, but they are not made for 18 inch wheels. *tr | |||
| 01/21/2013 | 32200 | ||
| The 18 inch tires on the 2012 hyundai sonata have zero traction on any surface that is not dry. a dusting of snow makes it impossible to drive this car. traveling at 5 mph while turning from a dead stop into the neighborhood on a light coating of snow caused the car to slde out of control and hit a large rock causing front fender/ bumper damage then bounced back onto the road. this is not the first time the car has slid on anything but a dry surface. all last winter, we had to leave the car in the garage if there was any snow on the ground. we have never had this problem with anyother vehicle. it is undriveable in any snow. i have complained to the dealer and they say they have heard about complaints on the 18 inch tires, but offer no solutions. these tires are a hazzard and need to be replaced. i have looked for snow tires or other solutions, but they are not made for 18 inch wheels. | |||
| 06/09/2012 | |||
| After purchasing the car new in sept of 2011, we received notice from hyundai advising of recall due to pulling whiling driving. we contacted the local dealer multiple times and were advised they were waiting on the technical specification on how to fix the problem. this has continued since november of 2011. the driving condition of the car has continued to decline and has even caused the front two tires excessive wear. the front tires already need replacement. the car drifts off to the right severely when you release the steering wheel, causing fatiguing of the arms due to continued correction of the steering. | |||
| 01/03/2012 | 100 | ||
| Completely new vehicle (hyundai sonata limited 2012) with new tires as supplied by manufacturer hyundai. car kept skidding on a very light snow (less than half inch of snow), and tires would hold no traction. happened repeatedly whenever there was even a light snow. will not go up a gentle slope with snow. has tires hankook optimo h-431. | |||
| 10/16/2011 | 55 | ||
| 1) the vehicle is purchased on 10/15/2012 at mileage 45. after driving 10 miles felt vomiting sensation and head ache due to vehicle constant vibration. my wife in the passenger seat also felt the same. i have my friends drive the car and they felt the same. 2) reported the problem to the dealer through text message on 10/16/2012 (sunday) via text message as the dealer ship closed on sunday 3) taken to the dealership on 10/17/2012 morning to check up. on first attempt dealer says there is wheel balancing problem, so performed wheel balancing and tire rotation and returned the vehicle to me saying it fixes it 4) with in 10 miles of driving , found same issue (head ache and vomiting sensation) due to vibration . 5) taken to the delaership on 10/21/2012, on second attempt, deler says he needs to replace axle. 6) how can a brand new vehicle is not inspected for axle problem and sold to customer? also how can dealer ship failed to find the axle problem on first attempt? | |||