Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
12/26/20123001
 This complaint on a brand new 2013 sonata, is about severe interior windshield distraction caused by the reflection of the interior dash onto the front, drivers windshield. the reflection of the interior on the windshield is so severe that it impairs safe driving. during daylight driving, everything that is located on the top of the interior dashboard vividly reflects onto the interior windshield. design effects, speakers, steering wheel and even the drivers hands with fingernails on the windshield. evening driving the reflection is also extremely impaired via distraction, for example the odometer reflects above the interior drivers window, above the mirror and its in full color! on a test drive, after my complaint, the dealer acknowledged this problem and suggested that it maybe from cleaning fluid used during the detailing process and had the car re-detailed, however this did not rectify the problem. i have directly notified hyundai but have not heard back from them. i believe this a safety hazard and there is a dangerous flaw in the construction of the glass in this car.
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
01/05/201340611
 The plastic tabs on the left side bumper cover (so called bumper) broke completely off when it appears that the l- shaped lip of the plastic shield under the car rub up against a parking curve. the bottom of the bumper or the shield underneath the car was not scratched to indicate that the car dragged on the curve. the dealer stated the l-shaped lip of the shield rubbed upon the curve and lifted the bumper causing the tabs on the left side of the bumper to break off. the car will need a new painted bumper installed to repair this problem as the plastic tabs are molded to the bumper cover. i have never had a vehicle that would do any damage if the car shield scraped a parking curve. i have never seen a toy battery operated car break like this if it hit or scraped an object. it appears if i ran over a bottle, piece of wood, gravel, etc.,in the road and it hit this shield, if could break this bumper cover. i did not pay over $30,000 for a toy? the shield (should be other than bendable plastic) under this vehicle needs to be bolted to the frame of the car and not the bumper cover. when i pushed the shield under the car, the whole bumper cover lifts up! this is not a vehicle that should be on the roads and highways. it is a safety hazard! this car will not meet the 0 miles per hours test in a crash under any federal regulations safety tests. how could the manufacturer be allowed to put this car on the market? i would like to discuss this matter further and, also, would like for nhtsa to have a representative inspect this car. because it is so fragile, i am sort of afraid to drive it!. *tr