Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/23/2010 | 17300 | ||
| On 3/23/2010 while driving my 2008 hyundai tucson (mileage 17372 )on a rainy day, my front wipers stopped in the 1:00 position (approx) restricting my visual sight of other vehicles and objects on the road. i was driving on a high traffic road thru town. i was terrified since i could not just stop the car and had to drive approx 100' with poor visibility. i called the dealership to report the incident & to get service. the technician told me it was a safety hazard driving with no wipers and to get it in. i explained that i lived 50 minutes away and had to wait for the weather to clear before attempting the drive. on 3/25/10 i drove my tucson to the dealership where i was told i would be charged 47.50 for the repair if it ended up being a nut, due to the warranty not covering it. i stated that the vehicle was new, it was a safety hazard & that i refused to pay such a charge. i told the tech that if i was charged i would follow thru with the proper channels to complain about such charge. after servicing my tucson i was told that they found the wipers loose at the motor and they found the nut off linkage. they replaced nut, tested the tucson and said the vehicle was done. the gentlemen told me this nut become loose due to snow/ice being on my windshield & trying to use the wipers. he stated that they manufacture it this way so you dont blow the wiper motor. so must be you cant drive when its snowing or sleeting out either since this could cause the nut to become loose on the wiper transmission?... this makes no sense to me! it was raining out. needless to say the technician said he got it covered under warranty. so no charge.... | |||
| 01/07/2009 | 10998 | 1 | |
| Snow and rain ice storm, warmed up car scraped windows well, got on rte 3 @ 530am went from slow to hi on wipers due to visibility. the wipers just stopped. got off highway and drove to work with window open. called dealership. it appears this is a common problem 1 of 3 things we tried fuse the nut that holds on the wiper and then we called service and they instructed us to remove blades and cover to motor were an arm fell off due to a nut coming off. still did not work brought to dealership the next day, and was then charged $60 dollars because we attempted to fix it, so i could drive home. the vehicle is still under warranty. this was a danger to drive in such weather and if it happens as frequently as they say i feel it should be a recall. the dealer i bought my car from said he repaired 4 vehicles that storm for the same thing. *tr | |||