Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/11/2012 | 250 | ||
| Purchased car on 5/5/2012 with 6 miles on it. within less than a week and 200 miles the transmission began clicking. took it into hyundai and they stated it needed a new transmission. after 2 1/2 weeks the transmission was replaced as hyundai refused to give me a different car. since then the car cannot accelerate, sounds clunky and when going at low speeds sounds like the gear isn't engaging and sounds/feels like it would if you released a clutch too early. car loses power and sounds like it's about to die. a hissing and rattling sound under the hood happens as well. after taking it in to dealer, dealer states they could not find the sounds or noises or loss of power i was having. rpms rev really high before engaging in first gear. dealer still won't do anything since they can't diagnose it. i have almost been in multiple accidents for failure of power and car not accelerating. takes about 3-5 seconds before it goes. brakes grab too easily as well. loss of gas mileage (around 6-7 mpg) was reported to dealer but dealer told me it was due to winter gas. i can understand 2-3 mpg difference but 6-7 is too much. car has also been in the shop for a week for the car alarm going off constantly for no reason. a piece of the windshield plastic also fell off for no reason when car was 3 weeks old. dealer duct taped that part down until a new part could be ordered. | |||
| 02/17/2012 | 800 | 1 | |
| Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message popping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. *tr | |||
| 02/17/2012 | 800 | ||
| Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message pupping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. | |||
| 03/31/2012 | 2000 | ||
| Tl-the contact owns a 2012 hyundai veloster. the contact stated that the rear seat belts and the passenger air bags failed. the rear seat belts could not be release from the seat or retracted. the air bag warning light remained illuminated and the anti-theft unit activated independently. the vehicle was taken to the dealer several times for the failure. the dealer re-calibrated the passenger weight sensor however, the air bag failure was not corrected. the rear seat belts were not replaced and the anti theft system failure was unable to be duplicated however, the anti theft electrical system was updated. the manufacturer was made aware that the tail pipe released a black powder and the manufacturer advised the contact that the black powder was a normal phenomenon that they were aware of. the contact was advised by the manufacturer that they were working on issuing a remedy for the failure. the vehicle was not repaired. the approximate failure mileage was 2,000 and the current mileage was 12,100. kmj | |||
| 03/31/2012 | 2000 | ||
| Tl-the contact owns a 2012 hyundai veloster. the contact stated that the vehicle rear seat belts and the passenger air failed. the rear seat belts could not be release from the seat or retracted. the air bag light remained illuminated and the vehicle anti theft unit activated on its own. the vehicle was taken to the dealer several times for the failure. the dealer re-calibrated the passenger weight sensor however the air bag failure was not corrected. the rear seat belts were not replaced and the anti theft system failure did not duplicate but the anti theft electrical system was updated. the manufacturer was made aware that the vehicle tail pipe released a black powder and the manufacturer stated that the black powder was a normal fenomenon and they were aware of the failure and would be working on the failure in the future. the vehicle was not repaired. the approximate failure mileage was 2,000 and the current mileage was 12,100. li | |||