Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
11/01/201210000
 Tl* the contact owns a 2012 hyundai veloster. the contact stated that while driving at various speeds and depressing the brakes, the vehicle took longer than normal to stop. the vehicle was taken to the dealer. after inspection, they advised her that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 10,000. the current mileage was approximately 13,000.
11/01/201210000
 Tl-the contact owns a 2012 hyundai veloster. the contact stated that while driving at various speeds and depressing the brakes, the vehicle took longer than normal to stop. the vehicle was taken to the dealer. after inspection, they advised her that they were unable to diagnose the failure. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 10,000. the current mileage was approximately 13,000. mah
01/18/201383501
 The car (hyundai veloster 2013, manual transmission, production date may 3, 2012) was parked on a small hill, with the hand brake pulled all the way. apparently the hand brake failed, the car rolled downhill hitting a fence. *tr
01/18/20138350
 The car (hyundai veloster 2013, manual transmission, production date may 3, 2012) was parked on a small hill, with the hand brake pulled all the way. apparently the hand brake failed, the car rolled downhill hitting a fence.
09/08/201281001
 On saturday, 9/8, i noticed the parking brake lever had lost tension when i first started the car, and after running errands and parking afterward, noticed a strong, ozone-y odor coming from the car, but wasn't sure from where. i drove more a little more over the weekend and noticed the smell again, plus according to the car's mpg readout on the trip computer, the fuel mileage was much lower than usual by 5-10 mpg. on monday, 9/10, two days after first noticing the smell and parking brake issue but not realizing what the problem was, i drove the car to and from work in commute traffic (approx. 13 miles each way). when i parked the car after the commute home after work, the burning smell was much stronger, and clearly coming from left rear brake. upon inspection, i noticed light smoke coming from pad/rotor, lots of brake dust, and evidence of grooving on rotor, so obviously the brake was sticking or dragging on the rotor. i called my service dealership right away (hyundai of seattle), who took the problem seriously and said call hyundai roadside assistance to have the car towed to the dealership on a flatbed truck; don't drive the car. it was towed to the dealership the next day, and diagnosed with a left rear brake caliper failure causing the pads to stick to the rotors. a new part was ordered and the car repaired by saturday, 9/15. the service advisor at the dealership claimed to have never heard of this problem before, but i have since read on a website devoted to this specific model, veloster.org, that a number of other 2012 veloster owners have had the same problem. this seems a common defect and clearly a safety issue that hyundai needs to address and dealerships made aware of. *tr
09/08/20128100
 On saturday, 9/8, i noticed the parking brake lever had lost tension when i first started the car, and after running errands and parking afterward, noticed a strong, ozone-y odor coming from the car, but wasn't sure from where. i drove more a little more over the weekend and noticed the smell again, plus according to the car's mpg readout on the trip computer, the fuel mileage was much lower than usual by 5-10 mpg. on monday, 9/10, two days after first noticing the smell and parking brake issue but not realizing what the problem was, i drove the car to and from work in commute traffic (approx. 13 miles each way). when i parked the car after the commute home after work, the burning smell was much stronger, and clearly coming from left rear brake. upon inspection, i noticed light smoke coming from pad/rotor, lots of brake dust, and evidence of grooving on rotor, so obviously the brake was sticking or dragging on the rotor. i called my service dealership right away (hyundai of seattle), who took the problem seriously and said call hyundai roadside assistance to have the car towed to the dealership on a flatbed truck; don't drive the car. it was towed to the dealership the next day, and diagnosed with a left rear brake caliper failure causing the pads to stick to the rotors. a new part was ordered and the car repaired by saturday, 9/15. the service advisor at the dealership claimed to have never heard of this problem before, but i have since read on a website devoted to this specific model, veloster.org, that a number of other 2012 veloster owners have had the same problem. this seems a common defect and clearly a safety issue that hyundai needs to address and dealerships made aware of.