Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/16/2012 | 5000 | 1 | |
| I was driving my hyundai veloster on a smooth paved hwy, going about 60 miles/hr, on a sunny day, sun shade open/ moonroof closed when the moonroof exploded (imploded). there were no other vehicles near me and no debris in the roadway. the explosion was extremely loud, sending shattered glass throughout the car, in my clothes and hair. thankfully my 2 yr old grand daughter was not in her car seat in the rear, she probably would have lost her eyesight or worse. the explosion was so loud, it sounded like a truck ran into the car. i closed my eyes for a few seconds because of the glass falling down on me. i'm not sure how i was able to keep from losing control of the steering. i was terrified and still have not wanted to drive the car since. *tr | |||
| STRUCTURE - BODY | |||
| 01/18/2013 | 8350 | 1 | |
| The car (hyundai veloster 2013, manual transmission, production date may 3, 2012) was parked on a small hill, with the hand brake pulled all the way. apparently the hand brake failed, the car rolled downhill hitting a fence. *tr | |||
| 01/18/2013 | 8350 | ||
| The car (hyundai veloster 2013, manual transmission, production date may 3, 2012) was parked on a small hill, with the hand brake pulled all the way. apparently the hand brake failed, the car rolled downhill hitting a fence. | |||
| 11/26/2012 | 7200 | 1 | |
| My car was park at my works parking lot and it was around 37 degrees f outside. i went to my car to get something out of my trunk. when i close my trunk i heard a splash after the trunk closed. i thought i splash some water but i then saw and realize that something is not right on my roof. i took a closer look and saw that my sunroof has blown up. glass debris are everywhere especially on my windshield. i drove it home that night and brought it to the dealer where i bought it and they went ahead and gave me a rental car right away. i ask them for the best offer for a new car but they just wanted to sell me a new car. i don't trust the hyundai brand anymore and im hoping in trading it in for a different car. *tr | |||
| 11/26/2012 | 7200 | ||
| My car was park at my works parking lot and it was around 37 degrees f outside. i went to my car to get something out of my trunk. when i close my trunk i heard a splash after the trunk closed. i thought i splash some water but i then saw and realize that something is not right on my roof. i took a closer look and saw that my sunroof has blown up. glass debrees are everywhere especially on mywindshield. i drove it home that night and brought it to the dealer where i bought it and they went ahead and gave me a rental car right away. i ask them for the best offer for a new car but they just wanted to sell me a new car. i dont trust the hyundai brand anymore and im hoping in trading it in for a different car. | |||
| 06/02/2012 | 500 | 1 | |
| There seems to be a problem with adjusting the veloster side mirrors so they swing far enough out for tall drivers. online forums indicate a number of drivers with this complaint. my dealer basically says live with it but with the blind spots on this car, that is not a safe answer. drivers (5'10 and up) need to be able to safely see what is forward of the rear bumper of the vehicle and can't. *tr | |||
| 10/29/2012 | 12000 | ||
| I was driving around 40 mph and i heard a noise like glass cracking and then a few seconds later, the moonroof exploded and fell on my head and down my back. it was raining so since i was closer to home than the dealership, i turned around and went back home. the glass broke up in such small pieces, my finger was cut, but no other injuries thank goodness. | |||
| 09/30/2012 | 8000 | ||
| Tl- the contact owns a 2012 hyundai veloster. the contact stated while driving 45 mph there was a loud explosion on the roof. the contact realized that the glass in the sunroof was broken when it penetrated the vehicle. the contact sustained injuries to the left foot and right arm. the passenger in the front seat was also injured on the arms and face. the vehicle was not taken to the dealer. the manufacturer was not made ware of the failure. the vehicle was not repaired. the vin information was not available. the failure and current mileage was 8,000. rvk | |||
| 09/30/2012 | 8000 | ||
| Tl-the contact owns a 2012 hyundai veloster. the contact stated that while driving at 45mph a loud explosion was heard on the vehicle roof the contact realized that the sun roof glass was broken when the glass penetrated the vehicle. the contact received injuries to the left foot and right arm, the passenger in the front seat received injuries to the arms and face. the vehicle was not taken to the dealer. the manufacturer was not made ware of the failure. the vehicle was not repaired. the vin information was not available. the failure and current mileage was 8,000. li | |||
| 08/28/2012 | 2000 | ||
| Tl-the contact owns a 2012 hyundai veloster. the contact stated that while the vehicle was parked, the panoramic sun roof exploded and the glass fragments scattered outside of the vehicle. the vehicle was taken to an authorized dealer who was in the process of replacing the sun roof. the manufacturer was not made aware of the failure. the approximate failure mileage was 2,000. pmb | |||
| 08/28/2012 | 2000 | ||
| Tl-the contact owns a 2012 hyundai veloster. while the vehicle was parked, the panoramic sun roof exploded and the glass fragments scattered outside of the vehicle. the vehicle was taken to an authorized dealer who was in the process of replacing the sun roof. the manufacturer was not notified of the defect. the approximate failure mileage was 2,000. js | |||
| 07/31/2012 | 7500 | 1 | |
| While driving down the interstate highway, sun roof exploded landing on me and throughout the interior. sunroof was in the tilt position, to allow air flow, but no completely open. cool 65 degree morning, sunny when occurred. was not driving under any objects, nor did i see anything struck the car or glass. made a load noise when it broke. interior of the car was damaged as large pieces of glass fell inside. *tr | |||
| 07/31/2012 | 7500 | ||
| While driving down the interstate highway, sun roof exploded landing on me and throughout the interior. sunroof was in the tilt position, to allow air flow, but no completely open. cool 65 degree morning, sunny when occured. was not driving under any objects, nor did i see anything strick the car or glass. made a load noise when it broke. interior of the car was damaged as large pieces of glass fell inside. | |||
| 07/15/2012 | 4278 | 1 | |
| I am very traumatized since earlier today approximately 11am the glass sun roof on my 2012 veloster exploded when i was rinsing the car off. the weather was in the high 70s or 80s but whatever the case its extremely dangerous and unacceptable since i had children that could have had bodily injury since they were playing close by. the explosion spread shattered glass around 6 feet around the car and driveway and it was such an unfortunate situation! i would not want this to happen to any other veloster owners or future owners since it makes me sick since i live far away and was suppose to be home by now but due to this explosion i had to get it towed to a hyundai dealership! i sincerely hope that hyundai will resolve this issue since i was informed that this has happened to other veloster owners and since the car has only been in the us market for 8+ months its utterly unacceptable that its happened to multiple owners! when arriving to the dealership they told me that it is no big deal and this is really not true! it is a big deal since bodily injury did happen during the explosion since i took off my shirt after a frantic traumatic day to try and sleep and i have a small cut from the shattered glass! this is really making me so upset since its my first time as a hyundai owner and i regret having purchased this vehicle. i no longer feel safe and anxious to see what hyundai will do to fix the problem! its so wrong for a car company to not care about the safety of the consumer since the statement from the salesman at the dealership where my car was towed is completely unacceptable and untrue! it is not normal for a car to explode when rinsing it off and there is no warning on the vehicle or manuals that would indicate caution to rinse your car in any climate! reading forums some people just hit a bump in the road and the sunroof shatters! this is a major flaw! *tr | |||
| 07/15/2012 | 4278 | ||
| I am very traumatized since earlier today approximately 11am the glass sun roof on my 2012 veloster exploded when i was rinsing the car off. the weather was in the high 70s or 80s but whatever the case its extremely dangerous and unacceptable since i had children that could have had bodily injury since they were playing close by. the explosion spread shattered glass around 6 feet around the car and driveway and it was such an unfortunate situation! i would not want this to happen to any other veloster owners or future owners since it makes me sick since i live far away and was suppose to be home by now but due to this explosion i had to get it towed to a hyundai dealership! i sincerely hope that hyundai will resolve this issue since i was informed that this has happened to other veloster owners and since the car has only been in the us market for 8+ months its utterly unacceptable that its happened to multiple owners! when arriving to the dealership they told me that it is no big deal and this is really not true! it is a big deal since bodily injury did happen during the explosion since i took off my shirt after a frantic traumatic day to try and sleep and i have a small cut from the shattered glass! this is really making me so upset since its my first time as a hyundai owner and i regret having purchased this vehicle. i no longer feel safe and anxious to see what hyundai will do to fix the problem! its so wrong for a car company to not care about the safety of the consumer since the statement from the salesman at the dealership where my car was towed is completely unacceptable and untrue! it is not normal for a car to explode when rinsing it off and there is no warning on the vehicle or manuals that would indicate caution to rinse your car in any climate! reading forums some people just hit a bump in the road and the sunroof shatters! this is a major flaw! | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 08/03/2012 | 3450 | 1 | |
| I was driving, making a left hand turn from a stop light and then heard a very loud bang! the sunroof above me then shattered and fell all over me, the car, and outside. i pulled over to inspect the cause and see the damage. there wasn't a sign of why it happened (rock or anything of the sort), but i had shards of glass in the top of my head, back down the inside of my shirt, and the glass still hanging was flying off. thankfully i had sunglasses on, or else something would have flowin into my eyes. actually have a scratch from the incident on my new prescription sunglasses now. i researched a possible issue or recall and came across a few postings with the exact same issue! i heard good and bad stories on how it was resolved, but its scary nonetheless. this happened today and am second guessing a sunroof, although i've always wanted one. if this is starting to become a known issue with a new model, i hope its treated with caution and swiftness. please call or email me if you have any questions. *tr | |||