Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - SUN ROOF ASSEMBLY
13V051000Hyundai-Kia America Technical Center Incfrom 07/04/2011 to 10/31/2011V (Vehicle)6071ODIHyundai Motor Company02/19/201302/19/2013
Defect SummaryHyundai is recalling certain model year 2012 veloster vehicles manufactured from july 4, 2011, through october 31, 2011 and equipped with panoramic sunroofs. the panoramic sunroof assembly may have been weakened during installation at the factory.
Consequence SummaryIf the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Corrective SummaryHyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. the safety recall will begin in march 2013. owners may contact hyundai at 1-800-633-5151.
NotesHyundai's recall campaign number is 108.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
12V568000Hyundai-Kia America Technical Center Incfrom 11/01/2020 to 04/17/2012V (Vehicle)13500ODIHyundai Motor Company12/07/201212/10/2012
Defect SummaryHyundai is recalling certain model year 2012 veloster vehicles manufactured from november 1, 2011, through april 17, 2012 and equipped with panoramic sunroofs. the panoramic sunroof assembly may been weakened during installation at the factory.
Consequence SummaryIf the assembly was weakend at the factory, the panoramic glass panel may break while the vehicle is in motion leading to personal injury or a vehicle crash.
Corrective SummaryHyundai will notify owners, and dealers will inspect the sunroof's integrity and replace the sunroof glass assembly, as necessary, free of charge. the safety recall will begin during january 2013. owners may contact hyundai at 1-800-633-5151.
NotesHyundai's recall campaign number is 108.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY
PE12027Hyundai Motor Company10/02/201202/21/2013Panoramic Sunroof Breakage12V568000
 The office of defects investigation (odi) opened pe12-027 on october 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (my) 2012 hyundai veloster vehicles. the my2012 platform was the first to introduce the panoramic sunroof option. odi received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. the injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.in response to odi's information request (ir), hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.on december 6, 2012 hyundai notified odi that it would conduct a safety recall on model year 2012 veloster vehicles equipped with panoramic sunroofs manufactured from november 1, 2011 through april 17, 2012. the panoramic sunroof assembly may have weakened during installation at the factory. an intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. this contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. the loading station robot was repaired in april 2012. the initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore odi challenged the proposed production scope for the safety recall. on february 14, 2013 hyundai responded that they will conduct safety recall 13v-051 which expands the covered vehicles to those produced from the start of my2012 production (july 4, 2011) through april 17, 2012. this investigation is closed on the basis of hyundai's announcement of safety recalls 12v-568 and 13v-051.the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
PE12027Hyundai Motor Company10/02/201202/21/2013Panoramic Sunroof Breakage13V051000
 The office of defects investigation (odi) opened pe12-027 on october 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (my) 2012 hyundai veloster vehicles. the my2012 platform was the first to introduce the panoramic sunroof option. odi received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. the injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.in response to odi's information request (ir), hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.on december 6, 2012 hyundai notified odi that it would conduct a safety recall on model year 2012 veloster vehicles equipped with panoramic sunroofs manufactured from november 1, 2011 through april 17, 2012. the panoramic sunroof assembly may have weakened during installation at the factory. an intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. this contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. the loading station robot was repaired in april 2012. the initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore odi challenged the proposed production scope for the safety recall. on february 14, 2013 hyundai responded that they will conduct safety recall 13v-051 which expands the covered vehicles to those produced from the start of my2012 production (july 4, 2011) through april 17, 2012. this investigation is closed on the basis of hyundai's announcement of safety recalls 12v-568 and 13v-051.the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
PE12027Hyundai Motor Company10/02/2012Panoramic Sunroof Shatters
 The office of defects investigation (odi) has received eleven (11) consumer complaints alleging the panoramic sunroof has shattered or exploded on model year 2012 hyundai veloster vehicles. of those complaints, seven (7) occurred while the vehicle was in motion, typically at highway speeds. odi has also received ewr field report data from the manufacturer regarding the alleged problem. shattering glass could distract the driver, and the glass particles produced could injure occupants.odi has opened this investigation to further analyze the scope, frequency, and consequence of the alleged incidents.odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212
VISIBILITY - SUN ROOF ASSEMBLY
PE12027Hyundai Motor Company10/02/201202/21/2013Panoramic Sunroof Breakage12V568000
 The office of defects investigation (odi) opened pe12-027 on october 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (my) 2012 hyundai veloster vehicles. the my2012 platform was the first to introduce the panoramic sunroof option. odi received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. the injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.in response to odi's information request (ir), hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.on december 6, 2012 hyundai notified odi that it would conduct a safety recall on model year 2012 veloster vehicles equipped with panoramic sunroofs manufactured from november 1, 2011 through april 17, 2012. the panoramic sunroof assembly may have weakened during installation at the factory. an intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. this contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. the loading station robot was repaired in april 2012. the initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore odi challenged the proposed production scope for the safety recall. on february 14, 2013 hyundai responded that they will conduct safety recall 13v-051 which expands the covered vehicles to those produced from the start of my2012 production (july 4, 2011) through april 17, 2012. this investigation is closed on the basis of hyundai's announcement of safety recalls 12v-568 and 13v-051.the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
PE12027Hyundai Motor Company10/02/201202/21/2013Panoramic Sunroof Breakage13V051000
 The office of defects investigation (odi) opened pe12-027 on october 2, 2012 to investigate allegations of spontaneous sunroof shatter on model year (my) 2012 hyundai veloster vehicles. the my2012 platform was the first to introduce the panoramic sunroof option. odi received 26 consumer complaints of sunroof shatter, 15 occurring while the vehicle was being driven. the injury incidents noted were due to complainants who alleged minor cuts or abrasions from fallen glass. sunroof glass shattering while operating the vehicle poses a risk of personal injury or a vehicle crash.in response to odi's information request (ir), hyundai provided 23 consumer complaints related to the alleged problem and 46 warranty claims for sunroof shatter and/or replacement.on december 6, 2012 hyundai notified odi that it would conduct a safety recall on model year 2012 veloster vehicles equipped with panoramic sunroofs manufactured from november 1, 2011 through april 17, 2012. the panoramic sunroof assembly may have weakened during installation at the factory. an intermittent malfunction of a limit switch for the panoramic sunroof assembly's unloading station robot may have occurred, allowing forced contact between the mechanism and the sunroof glass. this contact could have caused damage to the sunroof glass, and lead to subsequent shattering of the glass in the field. the loading station robot was repaired in april 2012. the initial point in time for the malfunction of the station robot was not clearly defined through technical reasoning, therefore odi challenged the proposed production scope for the safety recall. on february 14, 2013 hyundai responded that they will conduct safety recall 13v-051 which expands the covered vehicles to those produced from the start of my2012 production (july 4, 2011) through april 17, 2012. this investigation is closed on the basis of hyundai's announcement of safety recalls 12v-568 and 13v-051.the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212, 10478075, 10478735, 10479487, 10479931, 10482027, 10482056, 10482561, 10482760, 10482933, 10483765, 10483770, 10484048, 10485802, 10487399, 10490171
PE12027Hyundai Motor Company10/02/2012Panoramic Sunroof Shatters
 The office of defects investigation (odi) has received eleven (11) consumer complaints alleging the panoramic sunroof has shattered or exploded on model year 2012 hyundai veloster vehicles. of those complaints, seven (7) occurred while the vehicle was in motion, typically at highway speeds. odi has also received ewr field report data from the manufacturer regarding the alleged problem. shattering glass could distract the driver, and the glass particles produced could injure occupants.odi has opened this investigation to further analyze the scope, frequency, and consequence of the alleged incidents.odi reports cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers: 10462857, 10463570, 10465757, 10468816, 10468854, 10469144, 10471972, 10472742, 10473062, 10473640, 10477212

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/16/201250001
 I was driving my hyundai veloster on a smooth paved hwy, going about 60 miles/hr, on a sunny day, sun shade open/ moonroof closed when the moonroof exploded (imploded). there were no other vehicles near me and no debris in the roadway. the explosion was extremely loud, sending shattered glass throughout the car, in my clothes and hair. thankfully my 2 yr old grand daughter was not in her car seat in the rear, she probably would have lost her eyesight or worse. the explosion was so loud, it sounded like a truck ran into the car. i closed my eyes for a few seconds because of the glass falling down on me. i'm not sure how i was able to keep from losing control of the steering. i was terrified and still have not wanted to drive the car since. *tr
09/26/201248511
 I was driving my car down a country road. no cars in front of me and none coming towards me. my husband was following behind me because we had just picked up car from having its first oil change and tire rotation. i was doing between 45 and 50mph. all of a sudden there was a loud bang like a gunshot and i heard something raining down on my car. i looked in the mirror and saw glass flying everywhere. i pulled over and asked my husband if something hit the car. he said no - it looked like the glass in the sunroof blew straight up like a coke exploding. the glass actually hit the front of his car. the glass was in my hair, down the back of my shirt and pants. the glass scratched me in several places. *tr
08/14/201232001
 The car does not accelerate properly. when at a full stop and i press on the gas the car does not move however, the rpms are high but the car takes 5-6 seconds to go and it doesn't go very fast and there have been times i was almost hit. my car jerks when i try to accelerate from a slow speed, it is the same movement as if you were running out of gas and actually jerks my neck. my rear driver's window shattered for no reason. it was in the drive way and when i went out to work in the morning, it was shattered. there is no impact sight as evidence that something had hit it. i am very unhappy with the car and wish i never bought it. *tr
11/20/201150
 There is one serious safety defect with this car, the side mirror adjustments (in particular the passanger's side). the dealership has not been able to properly adjust the mirror and they stated that the limited adjustability was just how it was designed. therefore, i would like this researched further and corrective actions taken. this car is not as safe as it should be. specifically, when a tall, larger person has the seat set in the far back position, and sits up fairly high, the right side mirror cannot be properly adjusted, and in combination with the rear view mirrors and the left side mirror, it creates blind spots, and, in particular, a very large blind spot to the right--very dangerous when changing lanes or passing!
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/03/201234501
 I was driving, making a left hand turn from a stop light and then heard a very loud bang! the sunroof above me then shattered and fell all over me, the car, and outside. i pulled over to inspect the cause and see the damage. there wasn't a sign of why it happened (rock or anything of the sort), but i had shards of glass in the top of my head, back down the inside of my shirt, and the glass still hanging was flying off. thankfully i had sunglasses on, or else something would have flowin into my eyes. actually have a scratch from the incident on my new prescription sunglasses now. i researched a possible issue or recall and came across a few postings with the exact same issue! i heard good and bad stories on how it was resolved, but its scary nonetheless. this happened today and am second guessing a sunroof, although i've always wanted one. if this is starting to become a known issue with a new model, i hope its treated with caution and swiftness. please call or email me if you have any questions. *tr
VISIBILITY - REARVIEW MIRRORS/DEVICES
06/02/20125001
 There seems to be a problem with adjusting the veloster side mirrors so they swing far enough out for tall drivers. online forums indicate a number of drivers with this complaint. my dealer basically says live with it but with the blind spots on this car, that is not a safe answer. drivers (5'10 and up) need to be able to safely see what is forward of the rear bumper of the vehicle and can't. *tr
VISIBILITY - SUN ROOF ASSEMBLY
11/26/201272001
 My car was park at my works parking lot and it was around 37 degrees f outside. i went to my car to get something out of my trunk. when i close my trunk i heard a splash after the trunk closed. i thought i splash some water but i then saw and realize that something is not right on my roof. i took a closer look and saw that my sunroof has blown up. glass debris are everywhere especially on my windshield. i drove it home that night and brought it to the dealer where i bought it and they went ahead and gave me a rental car right away. i ask them for the best offer for a new car but they just wanted to sell me a new car. i don't trust the hyundai brand anymore and im hoping in trading it in for a different car. *tr
11/11/2012159901
 I drove my car home on saturday....and didn't move it on sunday....however at night i went to move it in front of my others cars, and i was shocked by the scene ....the sunroof was totally exploded.......i think this is a mayor defect and could be dangerous if like everyday i was driving in the highway and it could explode in front of others cars.....the weather was beautiful, not hot, not cold, and not too much sun.... *tr
11/08/201260001
 The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. *tr
11/01/2012102001
 The car was parked in the driveway and i was inside the house. i heard a noise and when i went outside the sunroof had shattered/exploded. i have a camera installed on my garage that captured the sunroof exploding with no one around it and nothing falling on it. i can email the video upon request. *tr
10/28/201293951
 While driving down a busy street, it sounded like a firecracker went off on the top of my car. i heard a loud bang and subsequent pops and cracks. when i pulled over, i saw my sunroof had completely shattered. nothing had hit my car, the sunroof just exploded into tiny glass pieces. *tr
10/29/2012120001
 I was driving around 40 mph and i heard a noise like glass cracking and then a few seconds later, the moonroof exploded and fell on my head and down my back. it was raining so since i was closer to home than the dealership, i turned around and went back home. the glass broke up in such small pieces, my finger was cut, but no other injuries thank goodness. updated 11/01/12*lj updated ivoq 11/01/12
07/05/20125001
 I was driving on major hwy thru ms about 4 in the afternoon temps about 90-95 speed limit is 70mph that was my approx speed , there was 1 car about 1/2 mile ahead of me 1 car behind me , then kaboom, my sun roof exploded, glass was everywhere, if there were any other cars on that road there would have been a major accident as i was all over both lanes. i took my car to the dealership where i bought it, they said a rock hit my sunroof sorry, wilson there is a very slim chance that a rock was in the air, and even a slimmer chance it would hit my sunroof, that just didn't happen, this is a defect in the car design and needs to be corrected before someone gets hurt or killed, hyundai needs to step up and recall, and dealerships need to apologize for treating people like ...... *tr
02/16/201220001
 I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. *tr
09/29/2012125001
 On september 29, 2012 (approximately 1 pm) my wife was driving at 55mph on i 93 near exit 8 in manchester new hampshire. she drove over a normal bump in the road and without warning the sun roof of my 2012 hyundai veloster exploded into and out of the car. my wife had glass embed into her scalp. she proceeded to exit 9 and pulled off the highway where she met me. injuries were minor and no professional help was needed, i removed the glass from her scalp. we called the nh state police and notified them of the incident. we did not file an official police report at that time. the sun roof glass was destroyed and covered the interior and exterior. the paint on the exterior has many scratches and deep gouges, the interior has glass embedded into the upholstery. today (oct 9, 2012) i went to pick up my car at the dealer, the roof has been fixed but the paint is destroyed by the incident and the interior has glass embedded into it. the car is a hazard to try and sit in. i brushed the rear seat and glass stuck into my hand. the car is currently at the dealer, this issue is still in process with the dealership. my wife refuses to drive the vehicle. i have asked for a written document from hyundai such as an engineering report stating that the problem has been researched, resolved and that corrected components are being installed in our car & not just another piece of defective glass installed that will shatter on us while driving at highway speeds. i want my new car put back to new condition like it was before this incident. i also filed a formal complaint with hyundai after the incident on october 1, 2012. i can supply you with the case number if necessary. *tr
10/04/201248001
 I was traveling down i-684 in new york state when my sunroof exploded all over me. i was traveling at the speed limit, no one was immediately in front of me and nothing was in the road or airborne. it sounded like a gunshot and then the roof was shattering all over me. *tr
09/30/20128000
 Tl* the contact owns a 2012 hyundai veloster. the contact stated while driving 45 mph there was a loud explosion on the roof. the contact realized that the glass in the sunroof was broken when it penetrated the vehicle. the contact sustained injuries to the left foot and right arm. the passenger in the front seat was also injured on the arms and face. the vehicle was not taken to the dealer. the manufacturer was not made ware of the failure. the vehicle was not repaired. the vin information was not available. the failure and current mileage was 8,000.
08/31/201225001
 The sunroof exploded while i was driving with 2 passengers. we heard the explosion but did not realize it was my car until glass leaked from the cloth panel under the sunroof onto my friend in the passenger seat. we moved the car off of the road and called the police. the police went back to the sight where the explosion happened and did not find any object that would have hit the car. the car is less than 3 months old and has less than 2500 miles on it. the day of the incident was warm but not hot like it has been. *tr
08/28/201275001
 The car was in the driveway at night when the sunroof imploded and shattered all over the seats. nothing fell on the car - it just imploded. at this time a tow truck is coming to take it to the dealership. the car in only 3 months old. *tr
07/15/201242781
 I am very traumatized since earlier today approximately 11am the glass sun roof on my 2012 veloster exploded when i was rinsing the car off. the weather was in the high 70s or 80s but whatever the case its extremely dangerous and unacceptable since i had children that could have had bodily injury since they were playing close by. the explosion spread shattered glass around 6 feet around the car and driveway and it was such an unfortunate situation! i would not want this to happen to any other veloster owners or future owners since it makes me sick since i live far away and was suppose to be home by now but due to this explosion i had to get it towed to a hyundai dealership! i sincerely hope that hyundai will resolve this issue since i was informed that this has happened to other veloster owners and since the car has only been in the us market for 8+ months its utterly unacceptable that its happened to multiple owners! when arriving to the dealership they told me that it is no big deal and this is really not true! it is a big deal since bodily injury did happen during the explosion since i took off my shirt after a frantic traumatic day to try and sleep and i have a small cut from the shattered glass! this is really making me so upset since its my first time as a hyundai owner and i regret having purchased this vehicle. i no longer feel safe and anxious to see what hyundai will do to fix the problem! its so wrong for a car company to not care about the safety of the consumer since the statement from the salesman at the dealership where my car was towed is completely unacceptable and untrue! it is not normal for a car to explode when rinsing it off and there is no warning on the vehicle or manuals that would indicate caution to rinse your car in any climate! reading forums some people just hit a bump in the road and the sunroof shatters! this is a major flaw! *tr
VISIBILITY/WIPER
11/22/20127723
 The sunroof on my 2012 veloster exploded while the vehicle was parked in my driveway, showering glass all over the interior and exterior of the car. temperatures were mild and there were no sign of any objects striking the glass.
11/08/201260001
 The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. *tr
11/08/20126000
 Tl- the contact owns a 2012 hyundai veloster. the contact stated that while parked, the sun roof glass exploded. the vehicle was not taken to a mechanic or the dealer, and was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 6,000. kmj
11/08/201260001
 The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. *tr
11/08/20126000
 Tl- the contact owns a 2012 hyundai veloster. the contact stated that while parked, the sun roof glass exploded. the vehicle was not taken to a mechanic or the dealer, and was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 6,000. kmj
11/08/20126000
 The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle.
02/16/201220001
 I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. *tr
02/16/20122000
 I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs.
02/17/20128001
 Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message popping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. *tr
02/16/20122000
 I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs.
02/17/20128001
 Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message popping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. *tr
02/17/2012800
 Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message pupping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink.
08/28/201275001
 The car was in the driveway at night when the sunroof imploded and shattered all over the seats. nothing fell on the car - it just imploded. at this time a tow truck is coming to take it to the dealership. the car in only 3 months old. *tr
08/28/20127500
 The car was in the driveway at night when the sunroof imploded and shattered all over the seats. nothing fell on the car - it just imploded. at this time a tow truck is coming to take it to the dealership. the car in only 3 months old.
07/28/201220001
 I was driving down the highway at 3am and my sunroof exploded out of nowhere. i had it tilted at the time, and glass shattered all over myself and my passenger and our personal items. i was able to safely exit the highway and call emergency roadside where an appointment was made for me to take in my car. we were en route to california at the time to relocate, so we were not able to make it to a dealer until the following monday after our saturday evening arrival. when we spoke with someone at the service department, he immediately disregarded the situation, saying the glass was not covered by the warranty. i would not accept this response, as my car was barely 2 months old and the experience was very traumatic. when i spoke to the service manager, he was able to arrange a rental for me which was paid for by hyundai. all repairs are also being covered by hyundai. currently, my car has been in the shop for over 3 weeks. the glass, headliner, quarter panels, and essentially the entire outside of the car had to be replaced/repaired due to paint chips, scratches, and other surface damage suffered during the incident. i am currently attempting to contact the dealer where i purchased the car to see if they will buy the car back, as i am coming up on a time frame where the lemon law will be applicable to the amount of time i have been without my vehicle. at this point, although hyundai is covering my repairs and most of my rental (i was asked to cover the taxes), i am dissatisfied with the company. i previously owned a 2010 genesis that had problems, which i traded for my veloster. *tr
07/28/20122000
 I was driving down the highway at 3am and my sunroof exploded out of nowhere. i had it tilted at the time, and glass shattered all over myself and my passenger and our personal items. i was able to safely exit the highway and call emergency roadside where an appointment was made for me to take in my car. we were en route to california at the time to relocate, so we were not able to make it to a dealer until the following monday after our saturday evening arrival. when we spoke with someone at the service department, he immediately disregarded the situation, saying the glass was not covered by the warranty. i would not accept this response, as my car was barely 2 months old and the experience was very traumatic. when i spoke to the service manager, he was able to arrange a rental for me which was paid for by hyundai. all repairs are also being covered by hyundai. currently, my car has been in the shop for over 3 weeks. the glass, headliner, quarter panels, and essentially the entire outside of the car had to be replaced/repaired due to paint chips, scratches, and other surface damage suffered during the incident. i am currently attempting to contact the dealer where i purchased the car to see if they will buy the car back, as i am coming up on a time frame where the lemon law will be applicable to the amount of time i have been without my vehicle. at this point, although hyundai is covering my repairs and most of my rental (i was asked to cover the taxes), i am dissatisfied with the company. i previously owned a 2010 genesis that had problems, which i traded for my veloster.
07/27/20126100
 Tl* the contact owns a 2012 hyundai veloster. the contact stated that while driving approximately 60 mph, the sun roof suddenly shattered. the vehicle was taken to the dealer for a diagnostic test. the technician stated that the sun roof would have to be replaced but they were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100.
07/27/20126100
 Tl-the contact owns a 2012 hyundai veloster. the contact stated that while driving approximately 60 mph, the sun roof suddenly shattered. the vehicle was taken to the dealer for a diagnostic test. the technician stated that the sun roof would have to be replaced but they were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100. sm.
07/27/20126100
 Tl- the contact owns a 2012 hyundai veloster. while driving approximately 60 mph the sun roof suddenly shattered. the vehicle was taken to the dealer for diagnostic. the technician stated the sun roof would have to be replaced but were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100. da