Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 11/22/2012 | 7723 | ||
| The sunroof on my 2012 veloster exploded while the vehicle was parked in my driveway, showering glass all over the interior and exterior of the car. temperatures were mild and there were no sign of any objects striking the glass. | |||
| 11/08/2012 | 6000 | 1 | |
| The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. *tr | |||
| 11/08/2012 | 6000 | ||
| Tl- the contact owns a 2012 hyundai veloster. the contact stated that while parked, the sun roof glass exploded. the vehicle was not taken to a mechanic or the dealer, and was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 6,000. kmj | |||
| 11/08/2012 | 6000 | 1 | |
| The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. *tr | |||
| 11/08/2012 | 6000 | ||
| Tl- the contact owns a 2012 hyundai veloster. the contact stated that while parked, the sun roof glass exploded. the vehicle was not taken to a mechanic or the dealer, and was not repaired. the manufacturer was not contacted about the issue. the failure and current mileages were 6,000. kmj | |||
| 11/08/2012 | 6000 | ||
| The car was parked in my garage over night. in the morning, when leaving for work i found the cars sunroof had exploded. glass was on the garage floor, car roof, windshield, hood, and rear glass. shards of the sunroof were hanging down inside the car and there was shattered glass inside the car. the explosion caused the glass to blow out, and left a large hole where the sunfoof was located.this was a dangerous event and even if fixed i do not want to drive this car. if the sunroof is replaced what guarantee do we have that the problem has been researched, resolved, and that corrected componenets are being installed in our vehicle. | |||
| 02/16/2012 | 2000 | 1 | |
| I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. *tr | |||
| 02/16/2012 | 2000 | ||
| I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. | |||
| 02/17/2012 | 800 | 1 | |
| Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message popping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. *tr | |||
| 02/16/2012 | 2000 | ||
| I purchased the veloster in early december 2011. it was at school in the parking structure in february of 2012 when i got a call from the campus police department saying my car had damage. when i arrived at the scene, i found the sunroof completely exploded. at the scene and after the incident, there were no witnesses of someone physically breaking in the window. there is a decent amount of traffic through the area so the idea of someone being able to break the sunroof in the middle of the day without being seen is unlikely. there was no damage to any other of the windows or any other parts of the car...there was just an exploded sunroof. there was no attempt to get into the car from the sunroof and nothing was stolen from inside of the car. the police report states that it must have been vandalism or attempted robbery, but from the shrapnel patterns from the glass seeming to blown outward from the inside, finding no objects to break into the car, and the lack of stolen property. i whole heartedly believe that the glass had spontaneous blowout which cost $7000 in repair costs. | |||
| 02/17/2012 | 800 | 1 | |
| Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message popping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. *tr | |||
| 02/17/2012 | 800 | ||
| Glass and visibility problem: in feb. 2012 the large back glass (horizontal glass in the back door) in the car broke without any apparent reason. temperature was normal at the time and no outside object was found in the car. it was a dangerous situation and very expensive fix. hyundai company did not cover the repair cost under warranty. electrical problem: from june 2012 too present, there is error message pupping out that bluelink is active but not registered. after almost 4 months of contacting the customer service and dealer ship they were not able to fix this error message. each time that i turn on the car, this message pups up which is distracting and dangerous. apparently this is a common error with new hyundai cars with bluelink. | |||
| 08/28/2012 | 7500 | 1 | |
| The car was in the driveway at night when the sunroof imploded and shattered all over the seats. nothing fell on the car - it just imploded. at this time a tow truck is coming to take it to the dealership. the car in only 3 months old. *tr | |||
| 08/28/2012 | 7500 | ||
| The car was in the driveway at night when the sunroof imploded and shattered all over the seats. nothing fell on the car - it just imploded. at this time a tow truck is coming to take it to the dealership. the car in only 3 months old. | |||
| 07/28/2012 | 2000 | 1 | |
| I was driving down the highway at 3am and my sunroof exploded out of nowhere. i had it tilted at the time, and glass shattered all over myself and my passenger and our personal items. i was able to safely exit the highway and call emergency roadside where an appointment was made for me to take in my car. we were en route to california at the time to relocate, so we were not able to make it to a dealer until the following monday after our saturday evening arrival. when we spoke with someone at the service department, he immediately disregarded the situation, saying the glass was not covered by the warranty. i would not accept this response, as my car was barely 2 months old and the experience was very traumatic. when i spoke to the service manager, he was able to arrange a rental for me which was paid for by hyundai. all repairs are also being covered by hyundai. currently, my car has been in the shop for over 3 weeks. the glass, headliner, quarter panels, and essentially the entire outside of the car had to be replaced/repaired due to paint chips, scratches, and other surface damage suffered during the incident. i am currently attempting to contact the dealer where i purchased the car to see if they will buy the car back, as i am coming up on a time frame where the lemon law will be applicable to the amount of time i have been without my vehicle. at this point, although hyundai is covering my repairs and most of my rental (i was asked to cover the taxes), i am dissatisfied with the company. i previously owned a 2010 genesis that had problems, which i traded for my veloster. *tr | |||
| 07/28/2012 | 2000 | ||
| I was driving down the highway at 3am and my sunroof exploded out of nowhere. i had it tilted at the time, and glass shattered all over myself and my passenger and our personal items. i was able to safely exit the highway and call emergency roadside where an appointment was made for me to take in my car. we were en route to california at the time to relocate, so we were not able to make it to a dealer until the following monday after our saturday evening arrival. when we spoke with someone at the service department, he immediately disregarded the situation, saying the glass was not covered by the warranty. i would not accept this response, as my car was barely 2 months old and the experience was very traumatic. when i spoke to the service manager, he was able to arrange a rental for me which was paid for by hyundai. all repairs are also being covered by hyundai. currently, my car has been in the shop for over 3 weeks. the glass, headliner, quarter panels, and essentially the entire outside of the car had to be replaced/repaired due to paint chips, scratches, and other surface damage suffered during the incident. i am currently attempting to contact the dealer where i purchased the car to see if they will buy the car back, as i am coming up on a time frame where the lemon law will be applicable to the amount of time i have been without my vehicle. at this point, although hyundai is covering my repairs and most of my rental (i was asked to cover the taxes), i am dissatisfied with the company. i previously owned a 2010 genesis that had problems, which i traded for my veloster. | |||
| 07/27/2012 | 6100 | ||
| Tl* the contact owns a 2012 hyundai veloster. the contact stated that while driving approximately 60 mph, the sun roof suddenly shattered. the vehicle was taken to the dealer for a diagnostic test. the technician stated that the sun roof would have to be replaced but they were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100. | |||
| 07/27/2012 | 6100 | ||
| Tl-the contact owns a 2012 hyundai veloster. the contact stated that while driving approximately 60 mph, the sun roof suddenly shattered. the vehicle was taken to the dealer for a diagnostic test. the technician stated that the sun roof would have to be replaced but they were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100. sm. | |||
| 07/27/2012 | 6100 | ||
| Tl- the contact owns a 2012 hyundai veloster. while driving approximately 60 mph the sun roof suddenly shattered. the vehicle was taken to the dealer for diagnostic. the technician stated the sun roof would have to be replaced but were unable to determine what caused the sun roof to shatter. the vehicle was repaired. the approximate failure mileage was 6,100. da | |||