Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
YSB: 09-01-01304/01/200910029228Hyundai: some vehicles may experience a communication failure code when using a generic scan. tool to communicate with an ecu or tcu. *pe06/29/2009
08-01-01610/01/200810027265Hyundai: tccu update-no communication between a generic scan tool and ecu or tcu. vehicles may experience a communication failure code when using generic scan tool. *pe01/12/2009

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
PE09003HYUNDAI MOTOR COMPANY01/14/200904/24/2009STOP LAMP SWITCH FAILURE09V122000
 By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
PE09003HYUNDAI MOTOR COMPANY01/14/200904/24/2009STOP LAMP SWITCH FAILURE09V122000
 By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed.
POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY
PE09003HYUNDAI MOTOR COMPANY01/14/200904/24/2009STOP LAMP SWITCH FAILURE09V122000
 By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed.
POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY
PE09003HYUNDAI MOTOR COMPANY01/14/200904/24/2009STOP LAMP SWITCH FAILURE09V122000
 By letter dated april 15, 2009, hyundai notified the agency that it will conduct a safety recall (nhtsa recall number 09v122) to replace the stop lamp switches on many of its model year 2005-2008 vehicles.see recall 09v122 for a complete list. the agency opened its investigation based on five complaints of stop lamp failure across several 2007 hyundai models. the agency also received early warning (ewr) reports on this issue.most of those failures were traced to the improper operation of the stop lamp switch that controls stop lamp illumination.a malfunctioning stop lamp switch can cause the vehicle's brake lights not to light during braking, or alternatively, it can cause the brake lights to stay lit even when a driver takes the foot off the brake pedal. failure of the stop lamps to illuminate properly creates the hazard of rear end collisions when drivers following the subject vehicle do not recognize that the vehicle is slowing or stopping. hyundai reported one crash incident (a frontal impact), without injury, that was alleged to have been caused by this defect.the agency reviewed the incident and cannot conclude that it is related to this defect. there are other potential problems related to failure of the stop lamp switch: failure of the cruise control to disengage, interference with proper functioning of antilock brakes and electronic stability control, and inability to move the gear shift lever out of park position.based on the above safety recall, this investigation is closed.

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/05/201017471
 Since i purchase this vehicle i had three alternators installed and several batteries, i believe there is a short in the wires, but the company only wants to replace the parts. the problem is as you are driving with out warning the vehicle just shuts down on you. thank god i was on locals streets both times and not a highway this happen 1st time 1/2010 then 9/7/2010 on this date got check engine turn out to be software error po300 random misfire but stall engine twice and now 8/10/2011 again alternator.
01/06/201001
 Vehicle has had two throttle body assemblies changed by the dealer. in addition, there have been multiple (in excess of 8 dealer visits) over the past two years. the check engine light illuminates--then there is an unresponsive throttle--sometimes incapacitating the vehicle. other times during normal driving--the throttle becomes unreliable. intermittently the throttle is unresponsive when depressed normally then the vehicle surges forward. this makes throttle modulation almost impossible at times. sometimes from a complete stop--the throttle hesitates then surges--almost resulting in hitting the vehicle in front. the vehicle makes merging in normal traffic or lane changes unpredictable. dealer has made multiple attempts to correct. told by dealership after a complete software revision installed in 11-09 that the vehicle was one of only three in the nation having this problem. with the throttle response being frequently unresponsive and unpredictable the vehicle is unsafe. *tr
06/26/2009411531
 Previously, my 2007 veracruz limited had a check engine light illuminate on 8/20/08 while my wife was driving with our young daughter car. the car jolted and vibrated and would not accelerate. i was advised by the local dealer the car had a throttle warning code 2106, but that it cycled through and was fine without repair. the dealer stated they test drove it for 30 miles to ensure there were no issues, and then returned the car to us. following that the car was driven without incident until it occurred again on 9/17/08, with my wife driving our young daughter again. this time i was told the following errors appeared: 2135 - throttle body 2106 - ? 1295 - ? i was advised a service bulletin had been issued to dealers in february for this, and they were authorized to replace the throttle body unit, which would take care of everything. the dealer stated they had replaced the unit on 3-4 cars to date and that it took care of the issue i was having. following the throttle body unit replacement, we had no further issues until last night. on the way home from dinner, my wife was driving our daughter again, the same incident occurred, 6/26/09. this makes three times in less than a year. i have noticed this seems to be a common issue based on similar reports of other owners in online forums. this is the third time this has occurred. fortunately there were not any injuries or damage. my primary concern is the safety and security of my wife and daughter. if she had been passing on a two lane highway this could have been fatal. i note that from postings on online forums there have been accidents due to this issue. *tr
05/31/2009115001
 Esc off light is illuminated and shifter will not move out of reverse gear. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
04/23/2009127001
 Ought used hyundai veracruz 2007 model on oct/29/2008. mileage was 8,700, now mileage was 12,770. on april 23 2009 while i was on tonnele ave jersey city nj, i noticed that my suv's speed getting slower and when i given gas it not responding, and engine sign appeared on odometers took manhattan ave to get jfk blvd. i stopped at the intersection of jfk and manhattan ave due to red light, after green light i made right turn, i lost control, suv drove into driveway and after hitting two cars my suv stopped. thanks god no one injured. on manhattan ave when traffic green. made right turn, my suv traveled on less than 5 yards i noticed that my brakes are not working , steering wheel also not moving to control suv. at the time accident my speed was less than 5 mph. and bright shining day, no raining or snowing. *tr
04/25/2009148692
 04/25/2009 :driving in the high way, suddenly engine stop and everything gone. even brake system was not properly working. 04/29/2009 :hyundai dealer has fixed and i picked the car up. drive around 10 miles, car problems happen same , engine gone again gear put in drive but car did not move and 5 minutes after, everything gone. *tr consumer is updating information. *nj updated 05/07/09 *bf the consumer stated he was unable to move the gear from reverse to park, he could only move the gear from drive to neutral. the consumer stated he was treated unfairly by hyundai. updated 05/08/09.*jb
10/06/20077832104/16/2007
 Tl*the contact owns a 2007 hyundai veracruz. while driving between 35- 45 mph, the vehicle began to jerk back and forth. the entire vehicle began to shake momentarily once it came to a stop. after the failure occurs, the vehicle operates normally for approximately two weeks. the failure is intermittent and the vehicle has not been diagnosed by the dealer. the current mileage was 14,728 and failure mileage was 7,832. updated 05/28/08 *bf the failure had been diagnosed and it was determined that the vehicle needed a software update. updated 05/28/08
09/30/2007501
 Hyundai 2007 veracruz limited. does not downshift properly. on multiple occasions i have had to slow my speed in freeway congestion and the car does not downshift, even with tapping on the brake. the car stays in 5th or 6th gear to speeds as low as 20 mph. i have literally had to stop the car completely to get it to shift down. the car has no power to move quickly when necessary in these conditions (such as for a lane change). additionally, the car does not shift properly at approximately 30-40 mph and the engine lugs, causing a very bumpy ride and near stalls on hills . this condition occurs with driving on inclines, in stop-and-go traffic such as freeway slow-downs, and with around-town driving at a standard municipal speed of 30-35 mph. i have had my car to two different hyundai dealerships for diagnosis and service on five separate occasions. despite that two mechanics, two service managers, one general manager, and the factory representative have all ridden in the car and verified the condition, the fact that the computer cannot diagnose a specific problem has resulted in zero repairs and zero resolution to this problem. mechanics have speculated that the torque converter is not functioning properly, that the vehicle needs a new computer, and possibly that it needs an entirely new transmission but the factory representative will not authorize such repairs. he is relying entirely on a computer diagnosis instead of human logic and common sense. i am currently pursuing the lemon law in my state and hyundai's current position is that there is nothing wrong with the car and they will do nothing further. *tr
POWER TRAIN - DRIVELINE
04/25/2009148692
 04/25/2009 :driving in the high way, suddenly engine stop and everything gone. even brake system was not properly working. 04/29/2009 :hyundai dealer has fixed and i picked the car up. drive around 10 miles, car problems happen same , engine gone again gear put in drive but car did not move and 5 minutes after, everything gone. *tr consumer is updating information. *nj updated 05/07/09 *bf the consumer stated he was unable to move the gear from reverse to park, he could only move the gear from drive to neutral. the consumer stated he was treated unfairly by hyundai. updated 05/08/09.*jb