Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/09/2010 | 32000 | ||
| Tl- the contact owns 2008 hyundai veracruz. the contact stated when he attempted to open the drivers doors he could hear the latch sound, but the door will not unlocked and while he attempted use the door handle it brooke. the passenger had to open the drivers door from the outside. the vehicle was taken to the dealer to be diagnosed. the vehicle wasn't repaired. the manufacturer will be contacted. the failure and the current mileage were 32,000. li | |||
| STRUCTURE - BODY | |||
| 08/09/2012 | 40000 | 1 | |
| While driving into the garage, the rear power liftgate opened unexpectedly striking the garage door frame and causing the rear liftgate glass to shatter. the transmission was in drive at the time this happened. *tr | |||
| 08/09/2012 | 40000 | ||
| While driving into the garage, the rear power liftgate opened unexpectedly striking the garage door frame and causing the rear liftgate glass to shatter. the transmission was in drive at the time this happened. | |||
| STRUCTURE - BODY - DOOR | |||
| 03/05/2008 | 50 | 2 | 03/05/2008 |
| Tl*the contact owns a 2008 hyundai entourage (na). while driving 20 mph, the rear passenger side power door opens on its own. the dealer replaced the vehicle with a new one. the failure recurred on the second vehicle. the vehicle is currently at the dealer for diagnosis. the current and failure mileages were 50. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||
| 10/03/2008 | 1200 | 1 | 08/01/2008 |
| Tl*the contact owns a 2008 hyundai veracruz. with half of the contact's body leaning inside the vehicle, the rear hatch came down and struck her neck. she had to release the hatch from her neck. she suffered much pain and has sought help from doctors. the contact went to the dealer and stated that she no longer wanted the vehicle; however, they refused to take it back. the manager stated that this was not a common failure. she believes it is a safety hazard for the rear hatch to fall down on its own and could cause more serious damage to others in the future. the vin was unknown. the failure mileage was 1,200 and current mileage is 7,500. updated 06/08/09 *bf updated 06/18/09.*jb | |||