Hyundai Veracruz 2011

Model Veracruz made in 2011 by Hyundai got 28 consumer complains there is 1 recall as well as 1 service bulletin. Consumer complaints with reference, among others things, to electrical system, exterior lighting and structure. Technical service bulletines regarding electrical system. There was one recall concerning equipment .

Veracruz year 2011

Recalls
Technical Service Bulletins
Consumer Complaints

Model 2011

Recalls

Campaign	Manufacturer	Type	# of units affected	Date Owner notified Mfg	Recall Initiated by	Manufacturers of recalled vehicles/products	Report Recieved Date	Record Creation Date
EQUIPMENT
11E041000	CURT MFG. INC.	E (Equipment)	2398	10/17/2011	MFR	HYUNDAI MOTOR COMPANY	10/06/2011	10/06/2011
Defect Summary	Curt manufacturing is recalling certain tow package wiring harnesses, part number 56024, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 hyundai veracruz and kia sorento vehicles. the units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection.
Consequence Summary	Without the circuit protection, the module can overheat possibly resulting in a fire.
Corrective Summary	Curt manufacturing will notify owners and replace the tow package wiring harness. the remedy will be performed free of charge. the safety recall began on october 17, 2011. owners may contact curt manufacturing at 1-715 831-8713.
Notes	This recall only pertains to owners who purchased a curt mfg towing package as aftermarket equipment.owners should contact curtmfg and not their vehicle dealer to obtain the replacement wiring harness.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

Bulletin	Bulletin date	Replacement Bulletin	Item no.	Summary	Added
ELECTRICAL SYSTEM - BATTERY - CABLES
TSB-11-01-061	11/01/2011		10042548	Hyundai: for certain vehicles information is provided for the replacement of the battery cable terminal. *pe	12/16/2011

Consumer Complaints

Fail date	miles	occurences
ELECTRICAL SYSTEM
02/16/2011	800
	Since about 800 miles the tpms light has been coming on and stays lit for a while and then shuts off,. on a recent trip, the light came on and off more than 10 times. this is a safety issue since we do not know if the tire pressure is low or not. the dealer and hyundai says they cannot repair it or do anything unless the light is on when we get to their shop. this has not happened.
EXTERIOR LIGHTING
02/16/2011	800
	Since about 800 miles the tpms light has been coming on and stays lit for a while and then shuts off,. on a recent trip, the light came on and off more than 10 times. this is a safety issue since we do not know if the tire pressure is low or not. the dealer and hyundai says they cannot repair it or do anything unless the light is on when we get to their shop. this has not happened.
01/01/2011
	High and low beam head lights are not adjustable individually. choice #1=low beam at proper angle and high beam aimed at the top of trees ahead. choice #2= high beam straight ahead and low beam 20 feet ahead of vehicle. either way is unsafe. hyundai knows of this problem but do not want to do anything about even though there is a remedy published in the internet.
STRUCTURE - BODY
01/03/2013	23496	1
	Noticed the interior door handle not opening the door without pulling completely out to the end of it's travel. it broke completely and have to lower the window to open the door with outside handle. dealer agreed to replace handle under warranty but had to order parts. exiting the car in an emergency could be very difficult! *tr
01/03/2013	23496
	Noticed the interior door handle not opening the door without pulling completely out to the end of it's travel. it broke completely and have to lower the window to open the door with outside handle. dealer agreed to replace handle under warranty but had to order parts. exiting the car in an emergency could be very difficult!
06/01/2011	4000
	Tl- the contact owns a 2011 hyundai veracruz. the contact stated that the rear driver and passenger side doors would not open. the contact was able to open the rear passengers side door but noticed that the seal on the door was fractured. the vehicle was taken to the dealer for diagnostics where the technicians stated that the mechanism for the child lock of both rear doors would have to be replaced. the part was not available for repair and the vehicle was not repaired. the approximate failure mileage was 4,000. kmj
06/01/2011	4000
	Tl- the contact owns a 2011 hyundai veracruz. while parked the contact noticed the rear driver and passenger side doors would not open. the contact was able to open the rear passengers side door but noticed the seal on the door fractured. the vehicle was taken to the dealer for diagnostics. the technicians stated the mechanism for the child lock of both rear doors would have to be was casing the failure and would have to be replaced. the part was not available for repair. the vehicle was not repaired. the approximate failure mileage was 4,000. ds
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
12/27/2012	25000	1
	I purchase this vehicle in 2011, ever since the first month of ownership the tpms light continuously goes on and off. i have had the vehicle in to the hyundai service center numerous times, roughly once a month for over a year, for this very problem. today, 12/28/12, my vehicle is back in the shop. i was called by the service manager and told that there was a bulletin they received regarding this light from hyundai. they said that any radio or magnetic wave interference or other electronic devices can cause this light to come on. that there is no fix and i just need to have the car checked when it comes on to make sure there is nothing really wrong or ignore the light if i feel everything is alright. i find this fix very unsatisfactory. i put my children in this vehicle on a daily basis. if i ignore the light as told i am potentially putting myself, my passengers, and other drivers on the road at risk. if something were really wrong with my tires i could have a major accident. especially since the light tends to go off while on the interstate which is 75 mph speeds. it is not feasible to expect me to take the car into the dealer and have it checked everytime this happens as it most days happens every day. the only offer from the supervisor at hyundai was for him to offer me a free oil change for my trouble. this is a potential safety issue that i do not consider mild enough to ignore. i do not like placing myself or my passengers at risk unnecessarily. *tr
UNKNOWN OR OTHER
12/27/2012	25000
	I purchase this vehicle in 2011, ever since the first month of ownership the tpms light continuously goes on and off. i have had the vehicle in to the hyundai service center numerous times, roughly once a month for over a year, for this very problem. today, 12/28/12, my vehicle is back in the shop. i was called by the service manager and told that there was a bulletin they recieved regarding this light from hyundai. they said that any radio or magnetic wave interferance or other electronical devices can cause this light to come on. that there is no fix and i just need to have the car checked when it comes on to make sure there is nothing really wrong or ignore the light if i feel everything is alright. i find this fix very unsatisfactory. i put my children in this vehicle on a daily basis. if i ignore the light as told i am potentially putting myself, my passengers, and other drivers on the road at risk. if something were really wrong with my tires i could have a major accident. especially since the light tends to go off while on the interstate which is 75 mph speeds. it is not feasible to expect me to take the car into the dealer and have it checked everytime this happens as it most days happens every day. the only offer from the supervisor at hyundai was for him to offer me a free oil change for my trouble. this is a potential safety issue that i do not consider mild enough to ignore. i do not like placing myself or my passengers at risk unnecessarily.
11/15/2012	28500
	While opening driver's interior door handle, handle broke making it impossible to open the vehicle from the inside. the passenger door handle broke 3 months ago. the vehicles interior door handles keep brekaing which makes an emergency exit from the vehicle extremely difficult.