Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/11/2007 | 83000 | ||
| Tl* the contact owns a 2002 hyundai xg350. the contact stated when turning a corner at various speeds, the vehicle would lose traction. the vehicle was previously involved in a crash as a result of the failure. the contact had all four tires replaced in an attempt to correct the failure but to no avail. most recently, the air bag warning light illuminated on the instrument panel. the dealer advised there was a shortage in the system. the vehicle was taken to a different dealer for a second opinion and was advised that the air bag possibly was not present in the vehicle. the failure mileage was 83,000 and the current mileage was 119,000. | |||
| 12/29/2009 | 97000 | ||
| Tl* the contact owns a 2002 hyundai xg350. the air bag warning light illuminates on the instrument control panel; which indicates that the air bags are inoperative. a technician from the dealer advised her to bring the vehicle to the dealer for diagnostic testing. she was in the process of having the vehicle inspected. the failure mileage was 92,000. | |||
| 04/16/2009 | 74432 | 1 | |
| Air bag light came on my 2002 hyundai xg350. contacted the dealer i bought it from, and they checked it out for me and found... found code b1378 side airbag resistance too high, need to replace driver seat back. was told this was their 3rd from this dealer that needed replaced, and found out from others that they have had the same situation. was told due to the defect, could potentially cause the airbags to not deploy when in an accident. the light is still on as the problem has not been fixed yet. i still have the seat, and looking at replacing it soon. *tr | |||
| 08/11/2008 | 77652 | 1 | 12/02/2006 |
| Tl*the contact owns a 2002 hyundai xg350. while the contact was attempting to pull out of a parking spot, he was struck on the passenger side by another vehicle traveling 45 mph. the contact's vehicle was destroyed. none of the air bags deployed. the contact did not notice any differences beforehand. the vehicle has not been diagnosed by the dealer. a police report was filed. there were no injuries. the current and failure mileages were 77,652. updated 10/16/08. *lj the consumer had other problems with the vehicle prior to the accident. the check engine light illuminated, the rear view mirror needed to be tightened, the front headlight had condensation. updated 10/17/08. *jb | |||
| 09/10/2005 | 34477 | 10 | 12/20/2002 |
| Airbag wire harness is worn down due to it being located under drivers seat,causing the airbag light to come on and either intermittently stay lit or remain on continuously. therefore, there is no way to know whether the airbags will deploy or not according to the service rep. the repair is not covered under extended warranty, even though it is a vital piece of safety equipment, and due to poor design it is regularly damaged. i had this issue addressed in 2005, it occurred occasionally after that until last year when the light came on and stayed on all the time. i have been on the internet and there are many complaints about this very same issue occurring with this vehicle dating from 2001, when there was a recall issued, all the way to 2006 when the model was replaced by a different one. according to the remarks, people have had collisions where none of the airbags deployed , or the curtain airbags didn't. there also was a recall in canada. how can a manufacturer get away with such poor quality design for such an important piece of equipment? *tr | |||
| 12/09/2005 | 100000 | 1 | 05/06/2002 |
| In a straight front-end crash of 30+ mph, all airbags failed to deploy. *jb | |||
| 05/04/2005 | 38000 | 2 | 01/02/2003 |
| The air bag light stayed on after starting the car - all else seemed ok. i called the dealer and he said it was not important that a connector had probably just come loose and that the air bag would probably still work if needed. when i took it to the dealer he removed the driver's side seat and said he found a broken wire and repaired it - at a cost of about $56 - for a car that has a bumper-to-bumper warranty. it was suggested that we must have put something under the seat that caused the wire to break when the seat was moved - this seat automatically moves every time the car is started and stopped. about six months later the same thing happened again. this time it was the passenger's seat that had a broken wire under it. this seat is moved less frequently, but it is a power seat. as far as i know the only thing under that seat was a box of tissues. again i was required to pay for the repair. i believe this to be a design defect in that anything that is allowed to get under the seat will cause this wire to be severed and prevent the side air bags from deploying. i have never had a car that had any problem with items under the seat. also this design has a sort of pan or depression under each seat that traps any loose article left on the floor when the car is stopped and it slides under the seat. it never slides back out when accelerating. this seems to just make the problem worse. i do not believe that any normal item left on the floor of the car should cause this damage and debilitate the air bag system. *jb | |||
| AIR BAGS - FRONTAL | |||
| 05/24/2011 | 67563 | ||
| Hyundai motor corporation air bag wiring harness connector defect. numerous hyundai motor cars, xg350, sonata, etc. have faulty connectors which prevent the airbag system from working. more than one dealer has stated in written service reports(available for review) the problems lie in a faulty airbag wiring connector in the wiring harness. they reseat the plugs in the front seats and then they reset the 'computer' and the airbag warning light goes out, however it comes back on again after a short interval. this 'defect' applies to numerous models of hyundai cars. it is dubious the system will work properly in the event it is needed in an emergency | |||
| 02/05/2005 | 1 | 04/02/2004 | |
| While making a left turn consumer's vehicle was struck by another vehicle at 55 mph, and the air bags did not deploy. *ak the driver sustained back, neck and hand injuries. the consumer is still being treated for these injuries. the passenger also sustained injuries. *bf *nm | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 02/27/2008 | 40000 | ||
| Tl*the contact owns a 2002 hyundai xg350. the air bag light randomly flashed on and off on the instrument panel. the vehicle was taken to the mechanic and they stated that the air bag control module was defective. the module is enclosed in the back of the seat, which means the passenger side air bag will not deploy in the event of a crash. the manufacturer stated that there were no recalls and they would not cover the repairs. the failure mileage was 40,000 and current mileage was 41,500. | |||
| 11/01/2007 | 40000 | 100 | 08/01/2006 |
| Tl*the contact owns a 2002 hyundai xg350. the air bag and service engine lights continue to illuminate. the contact has taken the vehicle to the dealer approximately 15 times, but they have been unable to determine the cause of the failures. the dealer reset the code, but that only corrects the failure for approximately a week. the failure mileage was 40,000 and current mileage was 74,000. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/24/2011 | 67563 | ||
| Hyundai motor corporation air bag wiring harness connector defect. numerous hyundai motor cars, xg350, sonata, etc. have faulty connectors which prevent the airbag system from working. more than one dealer has stated in written service reports(available for review) the problems lie in a faulty airbag wiring connector in the wiring harness. they reseat the plugs in the front seats and then they reset the 'computer' and the airbag warning light goes out, however it comes back on again after a short interval. this 'defect' applies to numerous models of hyundai cars. it is dubious the system will work properly in the event it is needed in an emergency | |||
| 01/13/2005 | 60000 | 1 | |
| When t boned at 10 mph on driver's side the driver's side air bag did not deploy. consumer was hospitalized. vehicle was towed. dealership was notified, but did not resolve the problem. *ak | |||
| 01/11/2005 | 71000 | 1 | |
| When t boned at 40 mph the side air bags did not deploy, and the engine dropped. vehicle was towed. the dealership was notified, but did not resolve the problem. *ak | |||