Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE
10/08/2002
 While driving, consumer noticed smoke coming from under the hood. then a fire began under the hood. dealer diagnosed that a hose from the radiator was loose from the clamp causing coolant to leak onto engine starting fire. ts
ENGINE AND ENGINE COOLING - ENGINE
1
 Consumer states that the check engine light is constantly illuminated. dealer has inspected several times but cannot determine cause or code.*ak
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE
06/12/2002
 Vehicle was purchased on 04/25/02, and within 2 months engine was replaced. also, transmission replaced twice, and there was a major oil leak. vehicle has been with dealer for the last 35 days. dealer has been in communication with manufacturer with no resolution.*ak
03/05/2002109/15/2001
 Check engine light keeps coming on, dealer states it's something in the emissions system. *jg
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
08/01/2002
 I complained about loudness in the exhaust. dealership could not duplicate the concern. the car is definitely louder then when we purchased it 2200 miles ago. this is not an acceptable conclusion by the dealership. dt
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
03/05/2002109/15/2001
 Check engine light keeps coming on, dealer states it's something in the emissions system. *jg
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
106/01/2002
 I have had my 2002 santa fe lx for only 60 days and the check engine light came on a week ago. when i called the service center they told me it would be at least a week till they could look at it, and that driving it with the light on wouldn't hurt it. five days later the car would not shift out of first gear when going up any hill when in automatice mode. needless to say i took it straight to the garage...i just heard from the mechanic yesterday and my shifting problems apparently were caused from a boken catalytic converter! i can't imagine how this could be broke on a 60 day old car! so far i am not too impressed with the service record of the santa fe! i have already had it in the body shop to have a part of the rocker panel repainted because it was peeling. it started peeling after i had the car 1 week, and continued to progressively peel until the dealer agreed to paint it.*ak
08/22/2002106/01/2002
 Broke catalytic converter on 60 day old 2002 santa fe!*ak
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE)
08/19/2003409/20/2002
 I am single and no one else has access to my car, i fuel it myself, and i have had the vehicle in for the engine light coming on, they stated the gas cap is not tight. i click it 4 times every time to make sure since they said it will cost $ 75.00 to reset it as it does not reset itself. this time when i took it in, the light came on then went off then came on again, so since it does not set itself and the cap was not loose (i checked first thing), then i do not see how they can see it is loose. i even asked them if maybe there was a crack in the cap or why it came loose, they said they did not know it was just loose. i think there is a sensor problem or gas cap crack or problem because the cap can not loosen itself nor can vapors escape when it is clicked 4 times and very tight and nooelse has access to my vehicle.*ak