Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 02V124000 | INDIAN MOTORCYCLE COMPANY | from 06/01/1999 to 10/31/2000 | V (Vehicle) | 4590 | 05/08/2002 | ODI | INDIAN MOTORCYCLE COMPANY | 05/03/2002 | 05/14/2002 | |||||||
| Defect Summary | On certain motorcycles equipped with rear shock absorbers made by sway-a-way, the bolts that mount the rear shock absorbers to the swing arm could break. | |||||||||||||||
| Consequence Summary | This could result in the collapse of the rear suspension, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rear shock absorbers and replace them if necessary. owner notification is expected to begin during may 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact indian at 1-408-846-7228. | |||||||||||||||
| Notes | Indian motorcycle recall bulletin no. imcsb-039. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| TSB-040903 | 07/22/2009 | 10030025 | Indian motorcycle: the rear shock absorber on the motorcycle can be adjusted for the weight the motorcycle is carrying. to adjust the shock absorber spring, you will need an appropriate spanner wrench. no model or model years listed. * | 07/22/2009 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE01039 | INDIAN MOTORCYCLE COMPANY | 11/21/2001 | 04/30/2002 | REAR SUSPENSION COLLAPSE | 02V124000 | |
| Allege swing-arm shock mount fractures and rear suspension collapses | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/30/2001 | 5 | 03/01/2001 | |
| Motorcycle rear wheel locked up at 40 mph went into a skid almost hit by vehicle behind me transmission replaced to correct problem. new trans installed and does not shift properly indian motorcycle company replaced trans under warranty with a different type of transmission -------- front suspension dives when braking has been repaired 5 times.still has this problem even worse is that the front end wobbles left to right at 65-70mph in gradual turns unstable have to slow down to regain control of motorcycle. *ak | |||
| 6 | 03/01/2001 | ||
| The motorcycle wobbles so bad it goes out of control.*ak | |||
| 03/01/2001 | |||
| Indian is aware of these problems but fails to react to them. no safety defect listed. *ak | |||
| 5 | 06/27/2000 | ||
| The shocks have failed five times, 1 leaked, 3 broke at the weld connecting the eye bolt, 1 bolt broke off releasing the shock, shock failure at speeds over 35 mph causes instability. nlm | |||
| SUSPENSION - FRONT | |||
| 05/06/2000 | 6 | 03/01/2000 | |
| Front end wobbles to the point of loss of control. fast speed, or curves make it worse.*ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 07/15/2002 | 0 | ||
| Consumer received recall 02v124000 for shock absorbers. when he took it in on or about july 2, 2002, was told by mechanic that they did not have the part to repair recall. then left, and returned again for the second time on or about aug 16, 02, and was also told that they did not have the part to repair the recall. also, was told by mechanic that he did not know when would be receiving the part. dealer, indian motor of portland on 13844 s.e mcloughlin blvd. milwaukee, or 97222 (503) 654 1017.*ak | |||
| SUSPENSION - REAR | |||
| 07/30/2001 | 5 | 03/01/2001 | |
| Motorcycle rear wheel locked up at 40 mph went into a skid and i was almost hit by the vehicle behind me. transmission failed. indian motorcycle replaced trans to correct problem. new trans installed and does not shift properly....front suspension dives when braking and wobbles left to right at 65-70 mph in gradual turns unstable and i have to slow down to regain control of the motorcycle. this problem has been in for repair 5 times and has not been corrected. vehicle is unsafe to drive.kickstand has been replaced 4 times.kick stand and floorboards are mounted too low on this motorcycle kickstand hits pavement on shallow left turns causing the bike to jump upright and control of the turn is lost. floorboard is too low on right side of bike causing the same problem as described for kickstand in right turns.i would like these control and transmission designs investigated the geometry of this bike is wrong and indian authorized dealers have not been able to correct these problems. | |||
| 05/15/2002 | |||
| Consumer first contacted dealer in may of 2002, concerning recall o2v124000. manufacturer has not sent parts to dealer. consumer has called indian co. numerous times, will not return his calls. *ak | |||
| 09/22/2001 | 1 | 02/01/2001 | |
| The swing arm shock mount broke at 65mph and i nearly went down.*ak | |||
| 1 | |||
| When driving 60 mph rear suspension steel plate broke and snapped in half, which damaged tire. also, fender got so hot that the heat damaged motorcycle seat. consumer has contacted dealer. consumer states motor blew both head gaskets and burnt both jugs, consumer checked that there was a fire. *slc | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 09/16/2000 | 1 | 03/10/2000 | |
| Motorcycle experiencing problem with severe vibration when traveling at highway speed of 65 or more mph. motorcycle has been in dealer shop on several occasions, and problem still occurring. *ak the motorcycle developed a severe head shake causing ininjuries to the driver. *yh | |||