Infiniti Fx 2010

Model Fx made in 2010 by Infiniti got 20 consumer complains as well as 12 service bulletins. Consumer complaints with reference, among others things, to equipment and fuel system, gasoline. Technical service bulletines regarding air bags and electrical system. The car has 2 modeles with engines 3.5 and 5.

Model 2010

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
3.5 6Semiautomatic, 7 gearsR16/23/1920.1726/31.4961/24.0661GP2209Special Purpose Vehicle, SUV 2WD02/10/2009
3.5 6Semiautomatic, 7 gearsA16/21/1819.5985/29.7734/23.1602GP2335Special Purpose Vehicle, SUV 4WD02/10/2009
5 8Semiautomatic, 7 gearsA14/20/1617.7553/27.2511/21.0572GP2625Special Purpose Vehicle, SUV 4WD02/10/2009

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
ITB-08-024A07/21/200810032305Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance03/03/2010
ELECTRICAL SYSTEM - IGNITION - MODULE
ITB12-01804/10/201210043948Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-04608/31/201110041565Infiniti: navigation update software for call waiting function. *pe10/05/2011
ITB-10-031A03/23/201110038577Ready06/21/2011
ITB-10-031A03/23/201110038577Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm06/21/2011
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
ITB-10-031A03/23/201110038577Nissan service campaign: see document search button for owner letter. a software problem is causing the navigation, ipod, and mobile phone functions to be inoperative. *rm06/21/2011
ITB-10-031A03/23/201110038577Ready06/21/2011
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
ITB-09-06211/17/200910032524Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe04/09/2010
EXTERIOR LIGHTING - HEADLIGHTS
ITB-10-02704/27/201010032994Infiniti: a xenon headlamp is not functioning because of an issue inside the headlamp assembly (an internal issue). refer to the appropriate service manual, follow the diagnostic and repair information for xenon headlamps. *pe06/21/2010
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
STRUCTURE - BODY - DOOR
ITB-12-00502/03/201210043720Infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe04/24/2012
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
ITB-09-05009/29/200910031304Infiniti: tire pressure monitoring system (tpms) warning light on/blinking. no models or model years listed. *pe01/04/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/31/2011
 Side mirrors are hindering sight - very large blind spot on each side. i have almost hit people in intersections. the mirrors are too large and it a very dangerous design flaw
08/02/2010
 We traded in a 2006 infiniti fx35 for a 2010 model. the 2010 fx35 does not stop properly. when we take foot off brake, the car goes forward on its' own and when we take foot off gas, car continues to travel. we have had the car checked by nissan infiniti of palm beaches, they said the car has no problems. we notified nissan north america, inc. larry rowe, specialist dealer tech. came to nissan infiniti of palm beaches. he told us the car is programmed this way, because there were problems in the past with the car stalling - well now it doesn't stop. he admitted there are other complaints. the problem cannot be resolved, because it is programmed in the computer. the car is not safe and appears to get worse with time. we are careful about driving a reasonable distance behind other vehicles. there is, however, that chance that this car is an accident waiting to happen. we can't even pull into a parking space without the car hitting the stop bumpers before we get the car into park.we've also spoken with derek (?) in customer service and he tells us the same story- sorry, but that's the way the car is programmed.infiniti customer service number for derek is 615-725-7540.
FUEL SYSTEM, GASOLINE
07/15/20108600
 I have a 2010 infiniti fx35 it has a new feature rev idling; it is suppose to keep the rpms consistent as the engine slows; my car has very disntinct power surges it will race up to an additional 1000 rrpms as the the car starts to come to a hault; infiniti has made 5 attempts on this car and has refused me service and i have been told through their customer service (national not dealer level) that i am basically out of luck. this sudden rapid acceleration has caused me to run off the road twice to avoid hitting the car in front of me andd is a huge safety hazzard; i have owned 300 new vehicles and this si the first i have asked an oem to buy back it is a safety hazzardthey have denied my reuest and i have been denied service on a 2010 with 8900 miles
POWER TRAIN
09/22/20101339
 Complaints are as follows: 7 speed transmission has problems shifting in low gears. seems that between 3rd & 4th gear car has a problem accelerating. i can't merge into traffic or pass another car without worrying that the car will not pick up enough speed. i have had many occasions when the car behind me honks and pulls up close to my car because i am going too slow. even if i push the peddle to the floor, it lags in speed. it seems to be a problem when going up an incline as well. the car also lunges forward when i am coming to a stop. i do not feel that this is a safe automobile to drive. it does not happen every time so i can not prepare for my response. i have had the car back to the dealer, holman infinity, in maple shade, many times. they said it is just the characteristic of the car and that is the way the car in built to drive. they basically deny that there is a problem. i have done some research on line to find out that there have been many complaints about the same problem that i am having. it seems to have started in 09. nissan has evidently been able to do a reflash for the 09's but nothing for the newer models. i am currently in contact with infinity and am told my case is in arbitration. i feel that this is just another stall tactic. it has been over a year that i have been waiting for them to come up with a computer update to fix this problem. there needs to be an investigation and a recall of this engine. i have been told that it is the same engine that nissan uses in the maxima and ultima and they have similar problems the the 7 speed transmission. i am afraid to drive my car on the highway due to not being certain when the lag in speed will happen. i drive in the right lane, can not pass, and just cross my fingers and pray that i will be able to merge onto the highway without getting into an accident. please help me!!
07/15/20108600
 I have a 2010 infiniti fx35 it has a new feature rev idling; it is suppose to keep the rpms consistent as the engine slows; my car has very disntinct power surges it will race up to an additional 1000 rrpms as the the car starts to come to a hault; infiniti has made 5 attempts on this car and has refused me service and i have been told through their customer service (national not dealer level) that i am basically out of luck. this sudden rapid acceleration has caused me to run off the road twice to avoid hitting the car in front of me andd is a huge safety hazzard; i have owned 300 new vehicles and this si the first i have asked an oem to buy back it is a safety hazzardthey have denied my reuest and i have been denied service on a 2010 with 8900 miles