Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 03056A | 11/02/2005 | 03056B | 10006124 | Essential tool j-45741-inf abs active wheel sensor checker. *tt | 04/20/2004 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 05023 | 07/13/2005 | 05023A | 10016399 | Brake judder from front brakes. *tt | 09/12/2005 |
| 04040 | 08/24/2004 | 10009180 | During braking, an applied vehicle has a loud squeak, squeal or groan noise coming from the rear brakes, when cold. *tt | 09/15/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 03/21/2008 | 60000 | ||
| I have had my fx 35 for 6 years now and for the most part have been pleased with it. except, when it comes to the braking system. based on the research i done, i am not the only one with the same complaint. the brakes produce a piercing squeal at slow speeds when they are lightly applied. i've spent close to $1,000 in an attempt to resolve the issue without success. i've hade both the front and rear pads and rotors replaced with factory-brand parts and the issue still exists. when i ask the dealer about the problem they say it happens to all of them and that there's nothing they can do. how can this not be considered a manufacturing defect and be subject to a recall? this is precisely why i chose to spend my $50,000 for my latest car purchase at a mercedes-benz dealer! after spending over $40,000 on a luxury brand automobile, i expected more... a lot more. infiniti please do something about this! | |||
| 12/15/2009 | 39000 | ||
| Tl*the contact owns a 2004 infiniti fx35. while traveling 45 mph the contact attempted to apply the brakes and they would not engage causing the vehicle to drive through an intersection. the vehicle was taken to the dealership where the contact was informed that the repair shop who previously serviced the vehicle installed aftermarket braking parts on the vehicle. the contact took the vehicle back to the previous repair shop where the contact was informed that the vehicle was operating normally. the vehicle was then taken back to the dealer where the brakes were replaced; however, the failure recurred. the vehicle was taken back to the dealer who stated that the brake fluid had created a bubble in the line and was repaired. the failure recurred for the third time and the vehicle was taken to the dealers who stated that the failure was due to a faulty computer and was repaired. the failure recurred a fourth time after the computer was repaired. the vehicle was taken back to the dealer where the contact was informed that the computer was defective. the contact is concerned about the safety risk while driving the vehicle. the failure mileage was 39,000. | |||
| 05/10/2006 | 22000 | 1 | 09/01/2003 |
| My vehicle has 25,000 miles currently. there was heavy juddering while braking since 22,000 miles and i didn't attribute it to the brakes and thought it was probably the tire pressure. i changed the tire pressure to different psi but it still didn't help. i took it to the dealer and the dealer said i had to change the brake pads and turn the brake rotors. i found the next day that there was tsb #05023 issued by infiniti in july 2005. my vehicle was purchased in sept 2003. the dealer does not want to honor the warranty even when i referred to the tsb. inifiniti says this vehicle will not be covered even though the tsb mentions that this particular brake judder issue is a known defect and covers my model year. there is widespread reporting of this issue at a very low odometer reading on the internet forums. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 10/11/2006 | 20000 | 1 | 07/01/2004 |
| I own a 2004 infiniti fx35 awd. there's a squeaking noise coming from the front brakes when braking and also when i drive normally not applying brakes. i noticed the noise around 20,000 miles. i took the car into my local infiniti dealer (infiniti of thousand oaks) in january 2006 when i had other services to do (about 30,000 miles & 80% of break pad life left at that time). they were not able to fix it and the noise have been getting louder. i've taken it into the same infiniti dealer on numerous occasions but the dealer could not correct the problem each time. as of 10/11/06, they are telling me that it's a glazed rotor and is not covered under warranty. i've researched many infiniti forum and noticed that there are numerous complaints about fx 35, qx45, and g35 breaking system. also the infiniti dealer service advisor, service manager, and service director tells me that about 90% of fx do have this brake squeaking problem and they can't do anything about it because infiniti corporation will not reimburse them for this common problem. they don't feel it is not right as well but their excuse is that they are financially tied from doing the repair. i don't think this is acceptable quality of service or product for a luxury brand car company and dealer. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 10/11/2006 | 20000 | 1 | 07/01/2004 |
| I own a 2004 infiniti fx35 awd. there's a squeaking noise coming from the front brakes when braking and also when i drive normally not applying brakes. i noticed the noise around 20,000 miles. i took the car into my local infiniti dealer (infiniti of thousand oaks) in january 2006 when i had other services to do (about 30,000 miles & 80% of break pad life left at that time). they were not able to fix it and the noise have been getting louder. i've taken it into the same infiniti dealer on numerous occasions but the dealer could not correct the problem each time. as of 10/11/06, they are telling me that it's a glazed rotor and is not covered under warranty. i've researched many infiniti forum and noticed that there are numerous complaints about fx 35, qx45, and g35 breaking system. also the infiniti dealer service advisor, service manager, and service director tells me that about 90% of fx do have this brake squeaking problem and they can't do anything about it because infiniti corporation will not reimburse them for this common problem. they don't feel it is not right as well but their excuse is that they are financially tied from doing the repair. i don't think this is acceptable quality of service or product for a luxury brand car company and dealer. *nm | |||