Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| ITB-09-020 | 04/06/2009 | 10030145 | Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe | 08/07/2009 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| ITB-11-017 | 03/01/2011 | 10038366 | Ready | 06/15/2011 | |
| ITB-11-017 | 03/01/2011 | 10038366 | Nissan: a cylinder misfire code is present and an ignition coil is deforemd. the engine runs rough, engine wont crank, or a hesitation on acceleration. 2003-2005 fx35. *rm | 06/15/2011 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| ITB12-018 | 04/10/2012 | 10043948 | Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js | 05/02/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| ITB-11-049-B | 07/06/2012 | 10044526 | Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe | 07/11/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/14/2011 | 75000 | 1 | |
| Some time ago, the power locks stopped locking or unlocking. when it gets hot and the vehicle is in the sun for some time, the doors do not want to open. some times it could be all the doors or just some. we had to climb over the back seats to unlock the doors because the lift gate is the only one that got unlocked. some times we need to wait for a while pressing the remote hoping to get lucky and one door will unlock. not even the key works to open the driver side door. it has got to the point that now we need to leave one door unlocked so that we can enter the car and hope that the alarm will deter any body other than us trying to get in. this has become a serious security problem. searching the internet, they say that the door actuators are the culprits to this issue, but there is many nissan/infinity owners having the same problem. all of the actuators going at the same time? hmmmm and at about $400 a pop per door? double hmmmm!!! i just hope that nissan/infinity, do the right thing and find out the real solution to this problem. other wise, the will be loosing a lot of costumers. thanks.. *tr | |||
| 09/14/2011 | 75000 | ||
| Some time ago, the power locks stoped locking or unlocking. when it gets hot and the vehicle is in the sun for some time, the doors do not want to open. some times it could be all the doors or just some. we had to climb over the back seats to unlock the doors because the lift gate is the only one that got unlocked. some times we need to wait for a while pressing the remote hoping to get lucky and one door will unluck. not even the key works to open the driver side door. it has got to the point that now we need to leave one door unlocked so that we can enter the car and hope that the alarm will deter any body other than us trying to get in. this has become a serius security problem. serching the internet, they say that the door actuators are the culprits to this issue, but there is many nissan/infinity owners having the same problem. all of the actuators going at the same time? hmmmm and at at about $400 a pop per door? double hmmmm!!! i just hope that nissan/infinity, do the right thing and find out the real solution to this problem. other wise, the will be loosing a lot of costumers. thanks.. | |||
| 06/01/2008 | 30000 | ||
| Started in 2008 for first time, but was intermittent. by summer of 2011 none of the doors/rear hatch unlock or lock automatically. neither using the fob clicker, or pressing any of the interior lock/unlock buttons activates the locks. since there is only one key hole, for entire vehicle, on driver's side, i am unable to access rear hatch area, and this is where i keep my dog as well as caged pet birds when transporting. to unlock hatch, i have to use key to unlock driver's side door, then reach my arm back to the rear passenger door and unlock manually. then i can enter through rear passenger door (driver's side) and crawl over seats to climb into rear hatch area where i can finally take off protective cover for manual hatch release. i then have to exit vehicle through rear hatch to keep it from shutting closed due it's motorized closing system. i also transport children, and i am extremely worried about something going wrong if the driver's side door fails, or key breaks. only way to enter vehicle is to smash through windows. dealership and manufactuer claim this is not their problem even though this issue is extremely common for the infiniti fx35. | |||
| 08/01/2011 | 80000 | ||
| The door lock actuators are failing in a lazy manner in my 2005 inifiniti fx35. it started with the passenger side lock and now includes the rear hatch. when unlocking or locking the doors either with the fob or with the switch on the driver side door, these doors intermittently will not lock or unlock. the frequency at which it does not work is increasing with time. the danger is that i have to manually check if the door are locked. even when they are locking i can never be sure if they are locked because i never know when they will stop working again. this is a common problem described on nissan and infiniti forums, which indicates a design issue either in the electrical system or the actuator itself. the cost of replacing all actuators is around $2000, which many owners have had to do. | |||
| 11/21/2011 | 110000 | ||
| I own an infiniti fx 35, 2005. my front passenger door and hatch door locks have failed ( the actuators). i called my local dealership, expressed my concern as it is a safety issue, esp since there is no key hole entry for either the passenger side or the hatch door. they did not feel this is an issue that infiniti should be responsible for. i brought my car in to the local dearlership to have examined, and fixed (because again, this is a safety issue)....they told me that all my locks are failing (actuators) and it will cost $1700.00 to fix. i can get this fixed by my local mechanic for a lot less, but i will have to buy after market products. however, i absolutely can not have all my locks fail on my car. my car only has one key access, the driver side. which i understand is for most cars that are newer, but i also understand that most cars locks do not fail. and all cars have a key hole in there hatch. this is a safety issue in every way, and infniti absolutely should take responsiblility. also, i have tried contacting a manger at infiniti usa with no luck. | |||
| 10/19/2010 | 56000 | ||
| I own a 2005 infiniti fx35. within this last year, i have had problem with all 4 locking mechanisms including the rear hatch of my vehicle. this first began with the rt rear passenger side and has now affected the remainder of the door locks. the failure is that when the door lock button fails to either lock and or unlock any of the doors. this is a constant problem. when the door lock button is depressed there is a locking sound heard, but the action doesn't take place. when disarming the alarm with the key fob, and entering my vehicle i find it does not open my driver door. i must use the key to unlock the door. when manually attempting to lock the vehicle from the interior the door actuators fail to lock, thus i must manually lock each door. currently there is no recall by infiniti for this type of problem. it will cost upward of 1,000 to fix. this has not been the only problem. 1 month ago, the warning light on the airbag restraint system turned on and has been flashing. i do not know if this iwill affect the deployment of the airbags in case of an accident. researching and speaking to mechanics, the faulty part may be the body control module. as this part controls the signals sent to all door lock actuators as well as the airbag restraint system. my vehicle being out of warranty, infiniti will not fix this issue and instead intends to charge for repairs. this should not be charged by them and should be stated as a recall item of the bcm, since it is unlikely that all four locks would fail at the same time. my biggest safety concern is for the airbag system, as i do not know if its useless in case of an accident. as for the locks failing, it is a great safety issue, as anyone could be a victim of a carjacking, and automatic locks are essential for personal safety. i live near the border and events like this are far too common. i would expect a basic item on a luxury vehicle to perform to its standards, as i would expect this company to honor repairs. | |||
| 03/11/2008 | 24000 | ||
| Infinity fx35 with unreliable power door locks mainly in warm weather. this seems to be a wide spread problem and is a safety concern. | |||