Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 03056A | 11/02/2005 | 03056B | 10006124 | Essential tool j-45741-inf abs active wheel sensor checker. *tt | 04/20/2004 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 02/09/2010 | 40000 | ||
| I have had consistent problems with infiniti. my brakes constantly make a squealing noise at slow speeds. i've spent about $2,000 to try to correct the problem with numerous visits to the dealer, only to be told that this happens with all the fx models. i've contacted infiniti executive dept and they sent a technician to the dealership to take my braking system apart. i was told in the end that it was my driving habits and because i live near the beach, the salt water air interferes with the brakes. what!?!? infiniti did nothing to try to research when i said other owners have this same problem, they basically left me hanging. i will never purchase another nissan or infiniti. i've been trying to get my local news station involved to get some media coverage on this, i know i'm not the only owner with this problem. i would like other people to speak up to infiniti so they could possibly be overwhelmed with this issue and be forced to recall the vehicles until the problem is solved. | |||
| 08/08/2008 | 65000 | 1 | |
| 2005 fx 35- i was t-boned, proceeding to stop and had no brakes at all. car has been checked and found no damage to brakes/lines everything checked out fine. i could not stop the vehicle and went through an intersection. i finally stopped the vehicle by hitting the side of a tree. prior to that i turned key off and placed into park, i couldn't take my eyes off road i was approaching another major intersection. i did not want to hit anyone or be hit again. i am concerned, i have 2 children and even after vehicle is fixed, will my brakes fail again. i did slam on my brakes after being hit, they went down to floor, i kept trying and trying....no brakes. i have read that some of the 2003 have had break failure. please help. *tr | |||
| 01/02/2007 | 15 | 11/01/2005 | |
| I purchase a 2005 infiniti fx 35 in november 2005. after 1000 mile the brakes started squeaking when backing up (whether cold or hot). at approximately 5000 miles riverside infiniti (purchase vehicle from) installed tsb upgraded brakes. the squeaking went away for about 1000 miles and it came back with a vengeance. the dealer did not and currently does not have an answer. i currently have 15k miles on the car and now i am receiving a groaning metal to metal sound when i apply brakes at very low speeds. i took the car infiniti of escondido and they stated my tires are cupping and i did not have my wheels balanced during my last rotation and that is the reason why i am having metal to metal noise? please help in resolving this issue. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 11/16/2004 | 750 | 1 | 11/15/2004 |
| I made the mistake of buying a 2005 infiniti fx35 believing i was getting a luxury brand. almost immediately, i started hearing this pig squealing noise from the brakes whenever i am backing up. i reported this to the dealer who told me to drive it around some more just for the brakes to settle down. well, it never got better! after more complaints, i had someone at the dealership tell me that this noise was normal for infinitis! unbelievable! over the past 3 years, i have reported this noise at every service i have taken the car in for. infiniti (at their own expense) have replaced my pads and rotors once. i still have the noise. the dealer is now telling me that there is nothing else they can do for me as they have performed everything recommended by infiniti! my car still makes horrible noises every time i back up. to add to my woes, my brakes also make a horrible grinding noise going forward for about the first 5 minutes after getting into a cold car. guess what? the dealership is again telling me that i am on the latest brake pads recommended by infiniti so once again, there is nothing they can do for me! this is ridiculous! from talking to mechanics and reps at the dealership, it is obvious that i am not the only one having these problems and infiniti does not seem to care about us! with several reports of poor dealership dealings, i am convinced that the infiniti experience is no better than what you can expect from buying a nissan! needless to say, i will not be buying any more infinitis in the future and would not recommend them to anyone! *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 02/06/2006 | 12 | 07/15/2005 | |
| I purchased a 2005 infiniti fx35, on october 2004 from miller infiniti in the city of van nuys, ca and ever since the brakes on this vehicle have been squeaking, 3 months after i bought this vehicle, i called miller infiniti (somebody in the service department) was aware of such issue for this vehicle, and he's only suggestion was quote on quote to drive the vehicle really fast in reverse than brake really fast - and that was supposedly the solution to the problem. i took his advice and still no results until this day my brakes are still squeaking, i called miller infiniti today and spoke to carl (service manager) his suggestion was to get on the freeway and on the way out of the exit brake really fast - supposely the solution to my problem. he mentioned that infiniti are high performance vehicles and this is normal. i abundantly disagree, i think that when you drive a brand new luxury vehicle like infiniti you should not have this type of problems and expect the customer to drive like a maniac just to have a normal driving experience (without the squeaking of brakes on a vehicle that has less than 10k miles) and brake like maniac in the middle of the street. i think there is something seriously wrong with the brakes of this vehicle. i told carl if he could check my vehicle, he said that if i were to bring the car in, he would tell me the same thing (basically, just send me back home). suggested to additionally, suggested to brake like such a maniac once a day, everyday... i mean, what kind of advice is this coming from a manager standpoint. if this problem does not get resolved, i will never again buy from infiniti. this is such a poorly made vechicle (poor engineering).i truly beleive this is a safety hazard and of all this models should be re-called. i think lexus and acura are looking pretty good right now. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 11/16/2004 | 750 | 1 | 11/15/2004 |
| I made the mistake of buying a 2005 infiniti fx35 believing i was getting a luxury brand. almost immediately, i started hearing this pig squealing noise from the brakes whenever i am backing up. i reported this to the dealer who told me to drive it around some more just for the brakes to settle down. well, it never got better! after more complaints, i had someone at the dealership tell me that this noise was normal for infinitis! unbelievable! over the past 3 years, i have reported this noise at every service i have taken the car in for. infiniti (at their own expense) have replaced my pads and rotors once. i still have the noise. the dealer is now telling me that there is nothing else they can do for me as they have performed everything recommended by infiniti! my car still makes horrible noises every time i back up. to add to my woes, my brakes also make a horrible grinding noise going forward for about the first 5 minutes after getting into a cold car. guess what? the dealership is again telling me that i am on the latest brake pads recommended by infiniti so once again, there is nothing they can do for me! this is ridiculous! from talking to mechanics and reps at the dealership, it is obvious that i am not the only one having these problems and infiniti does not seem to care about us! with several reports of poor dealership dealings, i am convinced that the infiniti experience is no better than what you can expect from buying a nissan! needless to say, i will not be buying any more infinitis in the future and would not recommend them to anyone! *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 11/16/2004 | 750 | 1 | 11/15/2004 |
| I made the mistake of buying a 2005 infiniti fx35 believing i was getting a luxury brand. almost immediately, i started hearing this pig squealing noise from the brakes whenever i am backing up. i reported this to the dealer who told me to drive it around some more just for the brakes to settle down. well, it never got better! after more complaints, i had someone at the dealership tell me that this noise was normal for infinitis! unbelievable! over the past 3 years, i have reported this noise at every service i have taken the car in for. infiniti (at their own expense) have replaced my pads and rotors once. i still have the noise. the dealer is now telling me that there is nothing else they can do for me as they have performed everything recommended by infiniti! my car still makes horrible noises every time i back up. to add to my woes, my brakes also make a horrible grinding noise going forward for about the first 5 minutes after getting into a cold car. guess what? the dealership is again telling me that i am on the latest brake pads recommended by infiniti so once again, there is nothing they can do for me! this is ridiculous! from talking to mechanics and reps at the dealership, it is obvious that i am not the only one having these problems and infiniti does not seem to care about us! with several reports of poor dealership dealings, i am convinced that the infiniti experience is no better than what you can expect from buying a nissan! needless to say, i will not be buying any more infinitis in the future and would not recommend them to anyone! *tr | |||