Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/14/2011 | 75000 | ||
| Some time ago, the power locks stoped locking or unlocking. when it gets hot and the vehicle is in the sun for some time, the doors do not want to open. some times it could be all the doors or just some. we had to climb over the back seats to unlock the doors because the lift gate is the only one that got unlocked. some times we need to wait for a while pressing the remote hoping to get lucky and one door will unluck. not even the key works to open the driver side door. it has got to the point that now we need to leave one door unlocked so that we can enter the car and hope that the alarm will deter any body other than us trying to get in. this has become a serius security problem. serching the internet, they say that the door actuators are the culprits to this issue, but there is many nissan/infinity owners having the same problem. all of the actuators going at the same time? hmmmm and at at about $400 a pop per door? double hmmmm!!! i just hope that nissan/infinity, do the right thing and find out the real solution to this problem. other wise, the will be loosing a lot of costumers. thanks.. | |||
| 06/27/2012 | 53040 | ||
| At 4:30 pm parked car at walmart, got out and tried to lock doors but they would'nt lock. i locked driver door with key but would'nt unlock with remote. all of the doors are acting like this. it's a shame that the u.s allows nissan vehicles in this country,but when hundreds of infiniti fx 35 owners complain about this problem they like toyota initially did,ignore this safety issue! is someone going to have to be pulled out their unlock car and raped or killed for nissan to recall these cars? | |||
| 11/21/2011 | 110000 | ||
| I own an infiniti fx 35, 2005. my front passenger door and hatch door locks have failed ( the actuators). i called my local dealership, expressed my concern as it is a safety issue, esp since there is no key hole entry for either the passenger side or the hatch door. they did not feel this is an issue that infiniti should be responsible for. i brought my car in to the local dearlership to have examined, and fixed (because again, this is a safety issue)....they told me that all my locks are failing (actuators) and it will cost $1700.00 to fix. i can get this fixed by my local mechanic for a lot less, but i will have to buy after market products. however, i absolutely can not have all my locks fail on my car. my car only has one key access, the driver side. which i understand is for most cars that are newer, but i also understand that most cars locks do not fail. and all cars have a key hole in there hatch. this is a safety issue in every way, and infniti absolutely should take responsiblility. also, i have tried contacting a manger at infiniti usa with no luck. | |||