Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
09/10/201070000
 Tl* the contact owns a 2003 infiniti fx45. the contact attempted to unlock the doors with the remote but the doors would not unlock. the contact stated that he had to utilize the keys to unlock the door which sets off the alarm system. the contact stated that when the alarm would engage, the alarm would not shut off until the engine was started. in addition, the interior unlock button had become inoperable. the vehicle was taken to the dealer for the failure and the dealer advised that the door actuator would need to be replaced on all five doors, including the hatch back at a cost of $400 per door. the vehicle was not repaired. the contact stated that the failure would only recur in hotter temperatures. he called the manufacturer but no assistance was offered. the failure mileage was 70,000 and the current mileage was 83,000.
09/10/201070000
 Tl-the contact owns a 2003 infiniti fx45. while the vehicle was parked the contact attempted to unlock the doors with the remote but the doors would not unlock. the contact stated he had to use the keys to unlock the door which sets off the alarm system. the contact stated when the alarms goes off he had to start the engine to shut off the alarm. he also stated the buttons that unlock the doors in the vehicle does not work. the failure had been on going since september 2010. the vehicle was taken to the dealer for the failure. the dealer advised him that the doors actuator need to be replaced on all 5 doors including the hatch back at a cost of $400 per door. the vehicle had not been repaired. the contact stated the failure only happens during warm to hot temperatures. he called the manufacturer and file a complaint. the failure mileage was 70,000 and the current mileage was 83,000. vwb