Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
0400101/01/200410005194Remote keyless entry replacement parts. *tt02/12/2004
EQUIPMENT - ELECTRICAL
0207211/08/200210000410Ambient temperature sensor display inaccurate. *tt02/26/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
02056A09/04/200310003595Noise from engine area with air conitioner on. *tt10/24/2003
0304507/02/200310002936Noise from engine area or air conditioner not cold due to broken drive belt. *tt10/01/2003
0205610/01/200210000216Buzz or growl type noise from engine area with air conditioner on. *tt02/19/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
0404208/24/200410009182Navigation system is inoperative and the display shows disc error or dvd-rom version is not correct. *tt09/15/2004
0302606/24/200310003335Navigation system stuck on please wait screen. *tt10/16/2003
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
0206210/01/200210000215Audio matrix. *tt02/19/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
ITB-09-06211/17/200910032524Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe04/09/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
01/09/2010820001
 My 2003 infiniti g-35 radio went out will not come on at all. my a/c comes on whenever i turn the car on and i can not turn it off. my passenger side window won't go up and the passenger side seat will not stop moving even after i have let go of the buttons. it folded my passenger like a sandwich. when i took it to the infiniti dealer the salemans said that the audio system installed in my years make and model number was defected and they were aware that the life of this system would only last about five years. *tr
11/03/2009400001
 My infiniti g 35 first began having problems with the cd player. it no longer works, but has now progressed to the radio and ac or heater freezing up. it occurs more frequently as time goes on. the safety issue is that i can not control the defrost or heat when it freezes. it happens when i am driving and yesterday the heater on the car turned itself up to 90 degrees with the blower at full blast. my daughter is a college student and i am concerned that when she drives back home on weekends that she will not be able to control the defroster this winter. we never know when this will happen and would hate for her to be on the interstate in the middle of no where and not be able to use the defroster. we also never know if the air or heat will turn to its low or high with the blower at full speed. several car mechanics have mentioned that this is a well known problem with the 2003 infiniti g 35's. on the internet there are numerous websites with many complaints on this issue as well.*tr
10/09/20091
 Ac/tape deck/radio/cd player controls quit working. ac unit will not turn off. none of the audio controls will turn on. *tr
04/05/20091000001
 No radio or heat controls. *tr
03/02/200675000109/09/2003
 Dash panel that controls the stereo, cd, heater, ac, etc does not function properly. the ac does not shut off, whereas all the other devices does not turn on. *nm
EQUIPMENT - ELECTRICAL
06/01/2012860001
 The ac and radio controls basically none of the dashboard controls are working including defroster which is big safety hazard and as per infiniti dealership its a radio and circuitboard issues. after looking at internet i have found that there was a recall campaign (voluntary service campaign 2003 infiniti g35 sedan; audio finisher circuit board) for this issues -> itb03-007b service campaign -> issue description listed below available on the internet. but infiniti dealer is not accepting any recall on this ground and they are asking for 1300+ bucks to fix this issue. can someone please help as i can live without ac and climate controls but not without defroster. also its a trouble that ac auto turns on at full blown speed which cause too much cold in winter and its a health risk for myself and family including 2 kids. description from internet - on some model year 2003 g35 sedans manufactured through august 21, 2002, the audio and temperature controls may not operate as expected. when using the audio equipment or the temperature controls, the unit may become inoperative. in some cases, this can be corrected by turning the ignition switch off and back on again. in other cases, the unit remains inoperative and requires service by an infiniti technician. to prevent this condition, infiniti has initiated a voluntary service campaign to replace the audio finisher circuit board on these vehicles. use infiniti net to confirm if a specific vehicle is affected by this service campaign (p3104). *tr
06/01/2012860001
 The ac and radio controls basically none of the dashboard controls are working including defroster which is big safety hazard and as per infiniti dealership its a radio and circuitboard issues. after looking at internet i have found that there was a recall campaign (voluntary service campaign 2003 infiniti g35 sedan; audio finisher circuit board) for this issues -> itb03-007b service campaign -> issue description listed below available on the internet. but infiniti dealer is not accepting any recall on this ground and they are asking for 1300+ bucks to fix this issue. can someone please help as i can live without ac and climate controls but not without defroster. also its a trouble that ac auto turns on at full blown speed which cause too much cold in winter and its a health risk for myself and family including 2 kids. description from internet - on some model year 2003 g35 sedans manufactured through august 21, 2002, the audio and temperature controls may not operate as expected. when using the audio equipment or the temperature controls, the unit may become inoperative. in some cases, this can be corrected by turning the ignition switch off and back on again. in other cases, the unit remains inoperative and requires service by an infiniti technician. to prevent this condition, infiniti has initiated a voluntary service campaign to replace the audio finisher circuit board on these vehicles. use infiniti net to confirm if a specific vehicle is affected by this service campaign (p3104). *tr
06/01/2012860001
 The ac and radio controls basically none of the dashboard controls are working including defroster which is big safety hazard and as per infiniti dealership its a radio and circuitboard issues. after looking at internet i have found that there was a recall campaign (voluntary service campaign 2003 infiniti g35 sedan; audio finisher circuit board) for this issues -> itb03-007b service campaign -> issue description listed below available on the internet. but infiniti dealer is not accepting any recall on this ground and they are asking for 1300+ bucks to fix this issue. can someone please help as i can live without ac and climate controls but not without defroster. also its a trouble that ac auto turns on at full blown speed which cause too much cold in winter and its a health risk for myself and family including 2 kids. description from internet - on some model year 2003 g35 sedans manufactured through august 21, 2002, the audio and temperature controls may not operate as expected. when using the audio equipment or the temperature controls, the unit may become inoperative. in some cases, this can be corrected by turning the ignition switch off and back on again. in other cases, the unit remains inoperative and requires service by an infiniti technician. to prevent this condition, infiniti has initiated a voluntary service campaign to replace the audio finisher circuit board on these vehicles. use infiniti net to confirm if a specific vehicle is affected by this service campaign (p3104). *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
11/19/201085000
 Tl* the contact owns a 2003 infiniti g35. the contact stated that when activating the heat, the air conditioner would activate erroneously. the automatic air condition would not shut off and the defroster was inoperable. the dealer and manufacturer were notified of the failure but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 85,000 and the current mileage was 110,500.
01/03/2007650001
 Recently the audio/air conditioning control unit is inoperative. the display on the audio source goes blank. since i can't control my heat/cool setting i feel helpless when i want to adjust for comfort. i have been reading a few complaints about the issue and it seems like the have a volunteer service recall for the circuit board, but it only covers through april 2002. my vehicle was manufactured on december 2002. can you tell me if their has been an adjustment to the service recall that would put me in a better position? *tr
02/11/200864000104/21/2003
 Tl*the contact owns a 2003 infiniti g35. the contact noticed that the air condition would sporadically fail. the failure worsened and included the radio and cd player as well. the manufacturer stated that there was a voluntary recall for the equipment:electrical:radio/tape deck/cd etc.; however, they would not repair the vehicle for free because his vin was not included in the recall. the vin ranges are jnkcv51e*3m000014-026621. the contact is in the process of repairing the audio finisher circuit board at the cost of $1,400. the recall number was unknown. the failure and current mileages were 64,000.
04/15/200772000109/09/2003
 Cd got stuck in cd player. radio started cutting in and out. then the dash panel that controlled the stereo, cd, heater, ac, etc does not function properly. the a/c does not shut off, whereas all the other devices do not turn on. i can still use the controls on the steering wheel but the other controls on the dash (except navigation) stop working. *tr
06/13/200653000104/02/2006
 Noise coming from engine when air-conditioning is on. seemed to get louder. took into dealer, assumed it would be covered under warranty. had 60,000 warranty was at 54,000. also gas tank not showing full when filling up. both repairs totaled 1100.00 aproximately felt at 54,000 miles these should not have happened. i bought the car used and was told i had the remainder of factory warranty which was 4 years/60,000. i was not aware the first sale date was late 2002 apparently. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/04/20093228001
 I have a 2003 infiniti g35. the center console, controlling the heater/ac and the radio is not working. i was told that there is a control board problem that infiniti is not claiming, yet according to the web, there are several complaining of the same problem. *tr
03/15/20095100001
 My 2003 infinity g35 has an electrical problem with the radio which causes the climate control system to freeze up defroster will not work front or rear causing fogging when temperature changes this impairs my vision and creates a dangerous condition infinity will not do anything to fix this they recalled some vehicles so their aware of this condition. *tr
02/11/200864000104/21/2003
 Tl*the contact owns a 2003 infiniti g35. the contact noticed that the air condition would sporadically fail. the failure worsened and included the radio and cd player as well. the manufacturer stated that there was a voluntary recall for the equipment:electrical:radio/tape deck/cd etc.; however, they would not repair the vehicle for free because his vin was not included in the recall. the vin ranges are jnkcv51e*3m000014-026621. the contact is in the process of repairing the audio finisher circuit board at the cost of $1,400. the recall number was unknown. the failure and current mileages were 64,000.
07/02/2006212/03/2002
 2003 infiniti g35 with a recall on the engine. customer states that the dealer told her that her car was not included in the recall even though the symptoms were the same. dealer refused to fix it unless she paid 11,000 dollars to fix it. *kb the dealer informed the consumer the engine shut down because the piston broke causing it to hit the engine which put a hole in the engine block. the consumer had a used engine put in the vehicle on july 24, 2006 but, one year later the engine failed. the consumer stated she has had numerous problems with the brakes, the driver's seat made a constant noise, the 6 cd changer malfunctioned and ceased to operate and the window motor was replaced. *jb
01/30/2003101/30/2003
 Rear speaker making noise. *jb