Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | ||||||||||||||||
| 03V200000 | NISSAN NORTH AMERICA, INC. | from 08/21/2002 to 03/05/2003 | V (Vehicle) | 60000 | 06/23/2003 | MFR | NISSAN NORTH AMERICA, INC. | 06/02/2003 | 06/04/2003 | |||||||
| Defect Summary | On certain sedan and coupe model vehicles, the brake stop lamp switch may malfunction. | |||||||||||||||
| Consequence Summary | If this occurs, the brake lamps will not illuminate when the brake is applied, which could result in a crash without warning. | |||||||||||||||
| Corrective Summary | Dealers will replace the brake lamp switch. owner notification began on june 23, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact infiniti at 1-800-662-6200. | |||||||||||||||
| Notes | Nissan recall no. r3011.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 03056A | 11/02/2005 | 03056B | 10006124 | Essential tool j-45741-inf abs active wheel sensor checker. *tt | 04/20/2004 |
| SERVICE BRAKES, HYDRAULIC | |||||
| 03069A | 01/14/2004 | 03069 | 10005216 | Reduction of front brake noise when braking in reverse. this bulletin replaces itb03-069. *tt | 02/13/2004 |
| 03006 | 01/29/2003 | 10001181 | Rear brake noise. *tt | 04/17/2003 | |
| 03006 | 01/29/2003 | 10000972 | Squeak or squeal noise coming from rear brakes. *tt | 04/09/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 07/10/2012 | 52000 | 1 | |
| My third brake light went out so i went to the dealer to purchase a replacement led lamp. the price of the lamp was $185.00! the parts department said they are very difficult to replace as you have to remove both the trunk lining and rear seat to replace the led lamp. the labor to replace the lamp is $200.00! i have since noticed that about one half of the infiniti g35 and g37 models i see on the road have their high mount third brake light inoperative. this is with out a doubt due to the extremely high cost and difficulty to replace what should be a simple replacement lamp. *tr | |||
| 07/10/2012 | 52000 | ||
| My third brake light went out so i went to the dealer to purchase a replacement led lamp. the price of the lamp was $185.00! the parts department said they are very dificult to replace as you have to remove both the trunk lining and rear seat to replace the led lamp. the labor to replace the lamp is $200.00! i have since noticed that about one half of the infiniti g35 and g37 models i see on the road have their high mount third brake light inoperative. this is with out a doubt due to the extremely high cost and difficulty to replace what should be a simple replacement lamp. | |||
| 11/26/2012 | 107000 | 1 | |
| Coming to a stop on an interstate exit ramp, the car slowed to about 25mph with normal braking at which time the brake stopped slowing the car. i pressed the petal on to the floor and the antilock brake mechanism stopped the car in about 150 feet. just before stopping, the car lurched forwards a few times. i had not been repeatedly braking on the interstate: a cause of brake fluid boiling which has been offered as an explanation of this failure in other incidents with this and the 350z. *tr | |||
| 11/26/2012 | 107000 | ||
| Coming to a stop on an interstate exit ramp, the car slowed to about 25mph with normal braking at which time the brake stopped slowing the car. i pressed the petal on to the floor and the antilock brake mechanism stopped the car in about 150 feet. just before stopping, the car lurched forwards a few times. i had not been repeatedly braking on the interstate: a cause of brake fluid boiling which has been offered as an explanation of this failure in other incidents with this and the 350z. | |||
| 10/02/2012 | 87000 | 1 | |
| I had come to a complete stop at a crosswalk. my foot was firmly on the brake and the automatic transmission in drive. suddenly the car jumped forward in small increments with a sound indicating that the ant-lock brakes were releasing and applying the brakes in rapid succession. i stood on the brakes and the car stopped only to repeat the problem once more while i was standing on the brakes. in all the car moved forward about a foot. there was a pedestrian in the crosswalk directly in front of my car at the time and a second round of this problem would have caused the car to hit the pedestrian. *tr | |||
| 10/02/2012 | 87000 | ||
| I had come to a complete stop at a crosswalk. my foot was firmly on the brake and the automatic transmission in drive. suddenly the car jumped forward in small increments with a sound indicating that the ant-lock brakes were releasing and applying the brakes in rapid succession. i stood on the brakes and the car stopped only to repeat the problem once more while i was standing on the brakes. in all the car moved forward about a foot. there was a pedestrian in the crosswalk directly in front of my car at the time and a second round of this problem would have caused the car to hit the pedestrian. | |||
| 07/25/2012 | 181458 | 1 | |
| Center mount/third brake light is completely out despite the attempts made to fix the led's. also had somehow caused my regular brake lights to go completely out. that seems to be repaired (faulty relay switch?), but since this was a safety issue i had asked infiniti to goodwill the repair cost ($221), but it was denied. *tr | |||
| 07/25/2012 | 181458 | ||
| Center mount/third brake light is completely out despite the attempts made to fix the led's. also had somehow caused my regular brake lights to go completely out. that seems to be repaired (faulty relay switch?), but since this was a safety issue i had asked infiniti to goodwill the repair cost ($221), but it was denied. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 5000 | 2 | ||
| Consumer complained about a brake problem. brakes and rotors wore out prematurely. consumer took vehicle to the dealer, and had the brake work done. less than 5,000 miles later, needed to replace brakes again. *ak | |||
| SERVICE BRAKES, AIR - DISC - PADS | |||
| 09/29/2003 | 28000 | 1 | 05/02/2003 |
| I took my infiniti g35 to sf peninsila infiniti for crealking sound coming from the brakes. the dealer told me that my front brakes pads need replacement. the dealer also told me that the pads wore out the rotors and the rotors have to be replaced as well. according the dealer measurments, my rotors thickness where 23.91 mm, so 1.09 mm was eaten by the pads. i have driven the car mostly on freeway and the brakes have not been abused by any way. that leads me to believe that in harder use the rotors will be compromised. the dealer informed me that most owners must replace brakes and rotors in less than 15000 miles. i submit two issues with the brakes of g35: 1. safety - the rotors are substandard and can go under safe limit very easy since most customers does not expect extreme early wear. the same point can be made for the pads. it is possible the brake system interacts in unexpected way with vdc and abc so the pads become engaged in certain situations. 2. warranty coverage - i was charged $510 for front brake pads and new rotors. the infiniti g35 maintenance and warranty book explicitly list the pads as replaceble items, but does not mention the rotors. the dealer could not point out where in the infiniti warranty book the rotors are excluded from warranty coverage. since infiniti wrote the warranty book, if something is not explicitly excluded from the warranty, it should be covered. the dealer told me that infiniti specifically pronhibits him from replacing the rotors under warranty. in this case infiniti dealer overcharged me by $280 by what is the price of new rotors. the premature failure i had makes me to believe that infiniti g35 has problematic or faulty front brake design that may lead to incidents. finally, i requested the rotors and the pads in question. the pads have at least 5mm material left, so there is no question that the material of the pads or the rotors are defective. i can provide the pads and the rotors for further investigation. | |||
| 09/12/2003 | 17500 | 1 | 04/29/2002 |
| I took in the car for an oil change and service for recalls and the service dept. notified me that the front brake pads on both sides were almost completely worn out and the rotors would need resurfacing. i purchased the car from the same dealer in april 2002 and the car was built in march 2002. the car presently has 17.5k miles on it. it is ridiculous, even with performance brakes, for them to fail at such a low mileage. my previous car that i traded in to this dealer was a 1998 320 hp pontiac t/a with an even greater weight and power than this car, and the brakes lasted 40k miles. i believe the brakes infiniti uses in the g35 should be replaced for free for the duration of the warranty since this is unacceptable. also, make sure your dealer puts something in writing that they will replace the rotors once they are serviced beyond repair. don't let the infiniti service dept. fool you into thinking the pads should only last 10-20 miles because they are performance brakes. complain enough and they may issue a recall. *ph | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 09/12/2003 | 17500 | 1 | 04/29/2002 |
| I took in the car for an oil change and service for recalls and the service dept. notified me that the front brake pads on both sides were almost completely worn out and the rotors would need resurfacing. i purchased the car from the same dealer in april 2002 and the car was built in march 2002. the car presently has 17.5k miles on it. it is ridiculous, even with performance brakes, for them to fail at such a low mileage. my previous car that i traded in to this dealer was a 1998 320 hp pontiac t/a with an even greater weight and power than this car, and the brakes lasted 40k miles. i believe the brakes infiniti uses in the g35 should be replaced for free for the duration of the warranty since this is unacceptable. also, make sure your dealer puts something in writing that they will replace the rotors once they are serviced beyond repair. don't let the infiniti service dept. fool you into thinking the pads should only last 10-20 miles because they are performance brakes. complain enough and they may issue a recall. *ph | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 07/16/2003 | 6700 | 1 | 05/20/2003 |
| Front brake pads on infinity g35 cause a pulsating action and are wearing prematurely. the dealer turned the rotors and the problem persists. infinity corporate will not let the dealer replace the brake pads, despite a public outcry for this safety issue. moreover, the rear brake lights would not illuminate when the brake pedal was applied. infinity corporate did allow the dealer to replace this under recall r3011.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 11/13/2011 | 124000 | ||
| Tl- the contact owns a 2003 infiniti g35. the contact stated while the vehicle was parked, the emergency brake released and the vehicle rolled away until crashing into another vehicle. there were no injuries. the vehicle was not taken to the dealer. the manufacturer was not contacted but the vehicle was not repaired. the failure mileage was 124,000 and the current mileage was 125,000. kmj | |||
| 11/13/2011 | 124000 | ||
| Tl- the contact owns a 2003 infiniti g35. the contact stated while the vehicle was parked the emergency brake released and the vehicle crashed into another vehicle. the crash caused no injuries and the police was not contacted. the vehicle was not taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 124,000 and the current mileage was 125,000. rds | |||
| 06/05/2010 | 84000 | 1 | |
| I bought this car used, should have checked this site first. i now have to replace my brakes once a year because they wear prematurely. that is a $1000 job. only have has the car for 3 years. last year in 09, the cd player stopped working with 6 cd's stuck in the changer, i had nationwide infinity look into this, when they said it would be $1400 to fix, but my year car has these problems. so i said forget it, i do not have this kind of money sitting around. then couple months after that, the radio would shut off by it self a couple times a week and come right back on. then just the other day, being june 5th 2010 my radio would not come on at all and i now have no control over my air condition. it is stuck on 70 full blast. now wasting a ton of gas also. i called nationwide to make an appt, when i discussed the issue, the service advisor then said let me guess, 2003 g35 i said oh, so you know this issue, he said yes we see it all the time, your looking at !600 to fix! i then call infinity headquarter to file a complaint to have them take care of the issue due to it being a known issue with no recall. im a single mom, so not have this money laying around. i think its a huge safety issue due to me not having any control over the front or rear defrosters! i am contacting all local news stations to get some help! *tr | |||
| 01/01/1901 | 1 | ||
| 2003 g35 and q45 infiniti with brake problems. *tgw the consumer stated the problem with the q45 was extreme vibrations when applying the brake; particularly at speeds over 50 mph. on down-hill braking, the shudder vibration was passed on to the steering wheel. *jb | |||
| 07/02/2006 | 2 | 12/03/2002 | |
| 2003 infiniti g35 with a recall on the engine. customer states that the dealer told her that her car was not included in the recall even though the symptoms were the same. dealer refused to fix it unless she paid 11,000 dollars to fix it. *kb the dealer informed the consumer the engine shut down because the piston broke causing it to hit the engine which put a hole in the engine block. the consumer had a used engine put in the vehicle on july 24, 2006 but, one year later the engine failed. the consumer stated she has had numerous problems with the brakes, the driver's seat made a constant noise, the 6 cd changer malfunctioned and ceased to operate and the window motor was replaced. *jb | |||
| 11/08/2006 | 10000 | 3 | 08/01/2003 |
| Dt*: the contact stated the vehicle's brakes malfunctioned while driving various speeds without prior warning. when the brakes were gently applied, the brake pedal went to the floor. the service dealer replaced the brake pads several times but the problem recurred, and the service dealer was unable to resolve the issue. | |||
| 04/01/2005 | 1 | 05/07/2003 | |
| Problems with excessive brake wear on 2003 infiniti g35 as well as problems with towing guide section of the owners manual.*mr *nm | |||
| 1 | 11/21/2002 | ||
| While driving 60 mph, the vehicle turned 360 degrees, crossed three lanes of traffic and collided into the guard rail. *ph driver has no input from slip light and vdc light. engine also stalled. dealer informed consumer that vdc failed but changed its decision saying that brakes aren't used by the vdc. however, consumer thinks that brakes are applied by the vdc, as stated in the owner's manual. *la | |||
| 02/01/2003 | 1 | ||
| Constant brake noise - how am i supposed to know when my brakes need replacing if they are always squeaking - that's usually a sign, but in this case the only sign will be when i crash into something or someone because they stop working. *jb | |||
| 10/16/2003 | 17500 | 1 | 05/18/2002 |
| Brakes had to be changed after one year of very sporadic use. after the service was performed a knocking sound during braking appears on low speed traffic driving. it could not be fixed by the dealer. *la | |||
| 05/05/2003 | 1 | ||
| Needed new brakes at 14,000 miles. seems like the brakes should last much longer than this. shouldn't this be covered by the warranty? i've seen enough complaints about this problem that i feel infiniti should make a change and reimburse those of us who have already had to pay for this repair. *la | |||
| 10/01/2003 | 13200 | 1 | 09/03/2003 |
| Brakes and rotors failed, causing vehicle to seize up. *ak the consumer told the dealer there was a noise coming from the brakes, the brake pads and rotors were replaced. *jb *nm | |||
| 10/04/2003 | 1 | ||
| Took my infiniti g35 to dealer for oil change at 15,000 miles and was told my brakes needed replacing with only 10% remaining. dealer acknowledged premature brake failure is a chronic problem for g35's. my wife and i are not hard drivers and typically drive 40,000 miles between brake jobs. i would not have purchased this vehicle if i had known i would have to replace the brakes every year. infiniti should share the cost with g35 owners for an obvious design flaw. *la | |||
| 08/26/2003 | 0 | ||
| Constant brake noise. *nlm | |||
| 08/09/2003 | 0 | ||
| I own an infiniti g35, and i just had a general request i wanted to make. the brakes on g35's wear out after about 15000 miles, and it happens to almost all g35s yet infiniti does not have a recall on the brakes, not the brake lights, or give a free service for the brakes, which cost about 900 bucks. i know that this is not an emergency or what not, but i just wanted you to take this into your consideration and review the brakes on infiniti g35s. since it is the office of defects investigation, i am sure you'll review the brakes on g35s. thank you. sincerely, ryuk byun. *nlm | |||
| 04/04/2003 | 9700 | 1 | 07/31/2002 |
| I own a 2003 infiniti g35. the car is 7 months old with less than 10,000 miles on it. i was told by my dealership that i had no front brakes. i brought the car in because 3 lights were lighting up on my dash for a couple of days: the brake light, the slip light, and the vdc off light. i was shocked to learn that i didn't have any front brakes. to me, this is definitely a safety issue. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 12/20/2003 | 1 | 1 | 12/20/2003 |
| My 2003 infiniti g35 has an unsafe brake system. since it was new and before 24,000 miles, i have had the brake pads and rotors replaced 3 times. they wear out so fast that it is difficult to know when they are unsafe. they always have squeaked loudly, even when new so that is not an indicator. infiniti stopped putting this brake system in the g35 6 months after manufacturing started and they gave a 3 year warranty on the brakes of these cars, so they knew they had a problem. they will do nothing to fix this. *tr | |||
| 10/28/2003 | 04/29/2003 | ||
| This is a safety issue only because although i put very mileage on my car, i travel alone at night/very early morning. what happens if i am in a deserted area and my brakes fail? i understand that this can happen every 8.000 miles and i find that very unreasonable. infinity should replace these light brakes for a heavier system. | |||
| 10/01/2003 | 1 | ||
| Abs braking system light appeared on the dashboard intermittently and without warning. brakes had to be replaced prematurely, more frequently every 30,000 miles. dealership replaced the brakes, but the problem still exists. *ak | |||
| 07/23/2003 | 25 | 1 | 07/20/2003 |
| Almost 99% of the time when i roll my g35 within 10 mph i hear a crackling or grinding noise (like fan just started) and a vibration would transfer from the brake to my foot. fter troubleshooting (shut down all sound device including ac/fan) and researching the owner's manual, it stated what i described above is normal. it's a self-diagnostic feature on abs system when the car is moving slow. the noise is kinda loud and noticeable. is it the norm for all abs sytems by other manufacturers??*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 10/01/2003 | 1 | ||
| Abs braking system light appeared on the dashboard intermittently and without warning. brakes had to be replaced prematurely, more frequently every 30,000 miles. dealership replaced the brakes, but the problem still exists. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 03/03/2008 | 13568 | 2 | 06/18/2003 |
| Infinity has neglected to remedy a well documented problem with their defective brake pads and rotors particularly as it pertains to the 2003 and 2004 g35 sedan with automatic transmission. extremely excessive wear results in rotor replacement every 10-15,000 miles. warranty program addressing the problem failed to inform consumers that the new rotors replacing the defective rotors were the same make and manufacturer. consumers led to believe defective rotor situation was resolved only to discover (after warranty expired) that rotors failed again. result is excessive repairs due to faulty parts and extreme loss of resale value. infinity refuses to cover replacement. my 2003 g35 has 29,877 miles and needs it's second set of rotors! *tr | |||
| 11/08/2006 | 10000 | 3 | 08/01/2003 |
| Dt*: the contact stated the vehicle's brakes malfunctioned while driving various speeds without prior warning. when the brakes were gently applied, the brake pedal went to the floor. the service dealer replaced the brake pads several times but the problem recurred, and the service dealer was unable to resolve the issue. | |||
| 10/02/2006 | 30800 | 1 | 05/01/2003 |
| Dt*: the contact stated while performing routine maintenance on the vehicle at a dealership, it was determined the brake pads and drums were excessively worn and needed to be replaced. the manufacturer was notified. | |||
| 02/25/2005 | 22000 | 3 | |
| While driving at approximately 30 mph vehicle vibrated in the front when applying the brakes. they were replaced, and the rotors turned on 3 different occasions. owner was informed that the front brakes were wearing out prematurely. owner contacted the manufacturer and the dealer. *ak | |||
| 01/26/2003 | 1 | 02/20/2003 | |
| I first replaced the front brakes and rotors (which were warped) on my 2003 infiniti g35 coupe at 14,000 miles after they had been squealing since approximately 5,000 miles. before the replacement i had to add brake fluid, which should not occur on a new car. at 17,000 miles i have just replaced my rear brakes. infiniti obviously is aware of this problem because all brake repairs are free until 36,000 miles. but what about after that and why are they repairing one defective part with another defective part? i am truly concerned about this issue and the safety of my vehicle and its stopping capabilities. i know other owners have the same problems with the brakes and i feel something must be done about this before a catastrophe occurs. *la | |||
| 02/10/2003 | 13000 | 1 | 06/06/2002 |
| Front brakes needed to be replaced after only 13,000 miles!. *ak | |||
| 07/02/2003 | 19000 | 1 | 07/05/2002 |
| Infiniti g35 sedans and coupes need front brake pad and rotor replacements every 10,000 to 15,000 miles. originally, infiniti was providing free brake pad and rotor replacements, then has changed their mind saying it's a performance brake; therefore, the brakes are expected to wear out faster. i've owned bmws, and they rarely required brake replacements prior to 30,000 or 40,000 miles. *la | |||
| 09/12/2003 | 1 | ||
| I took my g35 in for an oil change and tire rotation at 15,000 miles and was informed i only had 5% of my brake pads left. they had the nerve to blame it on city driving. as much as i like my g35, this whole occurrence and how infiniti dealt with me has soured me against them. *la | |||
| 09/30/2003 | 11122 | 09/28/2002 | |
| The front brake pads and rotors on my g35 (one year old with 11,000 miles) need to be replaced as well as the rear brake pads, the car is not driven hard and the wear is extremely premature. it may cause a safety issue because the manufacturer does not admit/inform customers that this premature wear is an issue, they classify it as normal wear which it most certainly is not. | |||
| 09/10/2003 | 11784 | 0 | 05/13/2002 |
| At 11,784 miles (after 16 months of ownership) i took my car to my local shop for its fourth oil change and tire rotation. my mechanic informed me that the front brakes and rotors on my 2003 infiniti g35 sedan were very close to being worn out. i drove to the local infinti dealer (infiniti of willow grove, pa) that same day and arranged for a service appointment. the following friday i dropped off my car, and was later informed by the service writer that yes, the front rotors were worn beyond specification and that the front pads were worn very close to required replacement. service writer said that infiniti would cover the cost of replacement rotors as a one-time goodwill gesture due to the low mileage on the car, but i was to bear the cost of brake pad replacement. i ordered oem front brake pads from grubbs infiniti of texas. i later brought the car back to infiniti of willow grove for rotor replacement under warranty. i then took the car back to my local shop, where they installed new oem front brake pads. i was also told by infiniti customer service reps that these are european-style brakes that wear out quickly in exchange for greater stopping power. in my previous car (1990 maxima), under similar driving habits and patterns, i would normally get 30-35,000 miles on pads and never had to replace rotors, only resurface. infiniti should be up front with prospective buyers regarding the low life expectancy of the brakes on the g35 sedan. | |||
| 09/02/2003 | 20000 | 1 | 03/23/2002 |
| My g35 brakes are already in need of replacement at less then 20000 miles. my previous experience with brakes on other cars was always in excess of 50k miles. this short brake life should be noted in infiniti owners manual along with an explaination of why the owner should expect a poor quality service life.*ak | |||
| 07/28/2003 | 9400 | 0 | 11/16/2003 |
| At 9.5k service (3rd), car had slight pulsing in the brakes. dealer confirmed warped rotors and machined. estimated remaining pad life only about 50%. car and brakes have been well maintained in mainly city driving. this is the fastest wear i have seen on any car i have owned in 35 years including numerous performance cars. dealer acknowledges many complaints for premature brake wear. this has also been a reccuring topic on infiniti web forums. dealer indicated infiniti used to cover this as warranty but is now balking at replacement under the guise these are high performance brakes and normal wear and tear. with the potential for ultra short brake life, some consumers may not believe the brake wear indicator squeal and not get the brakes checked in time to prevent failure. this could turn into a long term safety issue. this also maybe due to an unrecognized interaction with the stability control, electronic brake assistance and traction control leading to higher brake stresses and short life. this should be looked at for a techical service bulletin and watched as a long term safety issue as the cars age. | |||
| 07/10/2003 | 100 | 100 | 05/19/2002 |
| Bought my infiniti g35 in may of 2002, ever since day one, the driver's seats seems to be moving, rocking during acceleration and braking.. this seems to be a common problem on a lot of g35's. dealer's and infiniti has not relesase a fix that works yet after a year... i believe that this is a dangerous problem, because twice my foot slipped off of the brake pedal during braking and almost caused an accident..... there also seems to be a problem with life of the brake pads and rotors where they might fail prematurely... most drivers of the g complain that their pads and rotors are needing to be replaced as soon as 8,000 miles and are not covered by the warranty.*ak | |||
| 06/27/2003 | 19500 | 0 | 08/10/2003 |
| I purchased my 2003 infiniti g35 in august 2002. when i first purchased my vehicle i noticed a lot of brake dust on my front brakes. i informed the service dept of the dealership where i bought the vehicle and was told this is normal. about a month later i began hearing a squealing sound when i applied the brakes, i contacted the dealership again and i was told that this was normal. the dealer even began to read me an article/publication suggesting that this was because these were high performance brakes. needless to say after back and forth with this dealer and infiniti for over 4 months, to no avail i left the issue alone. now 6 months later, i require new front brakes at only 19,000 miles. *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 03/03/2008 | 13568 | 2 | 06/18/2003 |
| Infinity has neglected to remedy a well documented problem with their defective brake pads and rotors particularly as it pertains to the 2003 and 2004 g35 sedan with automatic transmission. extremely excessive wear results in rotor replacement every 10-15,000 miles. warranty program addressing the problem failed to inform consumers that the new rotors replacing the defective rotors were the same make and manufacturer. consumers led to believe defective rotor situation was resolved only to discover (after warranty expired) that rotors failed again. result is excessive repairs due to faulty parts and extreme loss of resale value. infinity refuses to cover replacement. my 2003 g35 has 29,877 miles and needs it's second set of rotors! *tr | |||
| 02/25/2005 | 22000 | 3 | |
| While driving at approximately 30 mph vehicle vibrated in the front when applying the brakes. they were replaced, and the rotors turned on 3 different occasions. owner was informed that the front brakes were wearing out prematurely. owner contacted the manufacturer and the dealer. *ak | |||
| 12/30/2004 | 13000 | 1 | 10/04/2003 |
| I purchased my 2003 infiniti g35 in october 2003. i only have 19,000 miles on my car and the brakes have been squeaking loudly since about 13,0000 miles. i have mentioned this to the service dept at the dealership on 2 or 3 occasions when i've taken my car in for service and was told this is normal. i've bought several cars and never have i heard that the breaks squeaking unbearably was normal. they told me to wait until i bring my car in for service again and if the brakes are even more worn down they might see what they can do. i don't know if the car is even safe to drive. do the breaks have to totally go out and i run into the back of someone before i can get them fixed under warranty??? i have a 95 mustang and it sounds better than my 2003 infiniti. i don't want to pay 30,000 for a car that squeeks as if i'm driving an old beat up lemon. help! kdj. *ak | |||
| 5000 | 2 | ||
| Consumer complained about a brake problem. brakes and rotors wore out prematurely. consumer took vehicle to the dealer, and had the brake work done. less than 5,000 miles later, needed to replace brakes again. *ak | |||
| 01/26/2003 | 1 | 02/20/2003 | |
| I first replaced the front brakes and rotors (which were warped) on my 2003 infiniti g35 coupe at 14,000 miles after they had been squealing since approximately 5,000 miles. before the replacement i had to add brake fluid, which should not occur on a new car. at 17,000 miles i have just replaced my rear brakes. infiniti obviously is aware of this problem because all brake repairs are free until 36,000 miles. but what about after that and why are they repairing one defective part with another defective part? i am truly concerned about this issue and the safety of my vehicle and its stopping capabilities. i know other owners have the same problems with the brakes and i feel something must be done about this before a catastrophe occurs. *la | |||
| 11/08/2003 | 1 | ||
| I took in the car for an oil change and service for recalls and the service dept. notified me that the front brake pads on both sides were almost completely worn out and the rotors would need resurfacing. i purchased the car from the same dealer in april 2002 and the car was built in march 2002. the car presently has 16k miles on it. it is ridiculous, even with performance brakes, for them to fail at such a low mileage. infinti told me this is normal.i have a bmw 540 and its definetly not normal and this issue should be looked at. infiniti should repplave the brakes at least through the warranty period for free.*ak | |||
| 11/08/2003 | 1 | 01/24/2003 | |
| Noticing that brakes make a squealing sound when used and dont stop as well as they used to.*ak | |||
| 07/02/2003 | 19000 | 1 | 07/05/2002 |
| Infiniti g35 sedans and coupes need front brake pad and rotor replacements every 10,000 to 15,000 miles. originally, infiniti was providing free brake pad and rotor replacements, then has changed their mind saying it's a performance brake; therefore, the brakes are expected to wear out faster. i've owned bmws, and they rarely required brake replacements prior to 30,000 or 40,000 miles. *la | |||
| 09/30/2003 | 11122 | 09/28/2002 | |
| The front brake pads and rotors on my g35 (one year old with 11,000 miles) need to be replaced as well as the rear brake pads, the car is not driven hard and the wear is extremely premature. it may cause a safety issue because the manufacturer does not admit/inform customers that this premature wear is an issue, they classify it as normal wear which it most certainly is not. | |||
| 09/10/2003 | 11784 | 0 | 05/13/2002 |
| At 11,784 miles (after 16 months of ownership) i took my car to my local shop for its fourth oil change and tire rotation. my mechanic informed me that the front brakes and rotors on my 2003 infiniti g35 sedan were very close to being worn out. i drove to the local infinti dealer (infiniti of willow grove, pa) that same day and arranged for a service appointment. the following friday i dropped off my car, and was later informed by the service writer that yes, the front rotors were worn beyond specification and that the front pads were worn very close to required replacement. service writer said that infiniti would cover the cost of replacement rotors as a one-time goodwill gesture due to the low mileage on the car, but i was to bear the cost of brake pad replacement. i ordered oem front brake pads from grubbs infiniti of texas. i later brought the car back to infiniti of willow grove for rotor replacement under warranty. i then took the car back to my local shop, where they installed new oem front brake pads. i was also told by infiniti customer service reps that these are european-style brakes that wear out quickly in exchange for greater stopping power. in my previous car (1990 maxima), under similar driving habits and patterns, i would normally get 30-35,000 miles on pads and never had to replace rotors, only resurface. infiniti should be up front with prospective buyers regarding the low life expectancy of the brakes on the g35 sedan. | |||
| 03/15/2003 | 4 | ||
| When applying brakes at any speed brakes pulsate. there is also a high pitched sound, and extended stopping distance. rotors were warped. dealer replaced all four rotors 3 times, and resurfaced them once. at this time rotors needed to be replaced again. *ak | |||
| 07/28/2003 | 9400 | 0 | 11/16/2003 |
| At 9.5k service (3rd), car had slight pulsing in the brakes. dealer confirmed warped rotors and machined. estimated remaining pad life only about 50%. car and brakes have been well maintained in mainly city driving. this is the fastest wear i have seen on any car i have owned in 35 years including numerous performance cars. dealer acknowledges many complaints for premature brake wear. this has also been a reccuring topic on infiniti web forums. dealer indicated infiniti used to cover this as warranty but is now balking at replacement under the guise these are high performance brakes and normal wear and tear. with the potential for ultra short brake life, some consumers may not believe the brake wear indicator squeal and not get the brakes checked in time to prevent failure. this could turn into a long term safety issue. this also maybe due to an unrecognized interaction with the stability control, electronic brake assistance and traction control leading to higher brake stresses and short life. this should be looked at for a techical service bulletin and watched as a long term safety issue as the cars age. | |||
| 09/18/2002 | 5350 | 5 | 05/07/2002 |
| My brake rotors have been serviced, cut or replaced, (5) five times starting on 09/18/02 with 5,350 miles on the odometer. when the brakes were serviced at 15,409 miles, the fifth time, i was told infiniti will no longer service the rotors under warranty. i made a complaint to infiniti consumer affairs who admitted there were many complaints about brakes wearing out quickly. but, there was no answer as to why my rotors warped repeatedly, and why a master technician would not look at my car.*ak | |||
| 07/16/2003 | 6700 | 1 | 05/20/2003 |
| Front brake pads on infinity g35 cause a pulsating action and are wearing prematurely. the dealer turned the rotors and the problem persists. infinity corporate will not let the dealer replace the brake pads, despite a public outcry for this safety issue. moreover, the rear brake lights would not illuminate when the brake pedal was applied. infinity corporate did allow the dealer to replace this under recall r3011.*ak | |||
| 07/10/2003 | 100 | 100 | 05/19/2002 |
| Bought my infiniti g35 in may of 2002, ever since day one, the driver's seats seems to be moving, rocking during acceleration and braking.. this seems to be a common problem on a lot of g35's. dealer's and infiniti has not relesase a fix that works yet after a year... i believe that this is a dangerous problem, because twice my foot slipped off of the brake pedal during braking and almost caused an accident..... there also seems to be a problem with life of the brake pads and rotors where they might fail prematurely... most drivers of the g complain that their pads and rotors are needing to be replaced as soon as 8,000 miles and are not covered by the warranty.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||
| 10/02/2006 | 30800 | 1 | 05/01/2003 |
| Dt*: the contact stated while performing routine maintenance on the vehicle at a dealership, it was determined the brake pads and drums were excessively worn and needed to be replaced. the manufacturer was notified. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 05/09/2003 | 800 | 1 | 04/29/2003 |
| 2003 g35 cp 6 spd i was driving on the 60 fwy going west @ 2:30 am, traveling about 65 mph & all of a sudden, the car spin out & skidded across the freeway onto the dirt almost hit the center divider. i was shock! i was thinking man... what did it just happen? first i thought there were stuff like grease on the fwy that cause the spin out. but i walk to the freeway & there was nothing on the fwy. so i got back into my car try to move the car, but it would not move. it seems like the rear-wheel brake is locked, the car will not move. so i call the tow truck & tow my car to the dealer in riverside. then when the car got to the dealer, the mechanic went underneath and found out there were plastic got caught around the driveshaft. then they jacked up the car to remove the plastic, they've find out that the brake lines are twisted, that's why the rear brake locked up. so after the dealer gave me a quote to replace the brake lines. and i ask them isn't that a defect from manufacture? they told me no, they blame on me that i ran over the plastic & cause the brake to locked. does it make sense to you? brake is control by the driver, not any objects on the road. lucky there was no cars around at that time. and also there was not a freeway divider right next to me, or else who knows what could of happen. i could cause a big accident. so to me, this is a very major safety issue & now i do not feel safety & comfortable driving that car anymore, after i had almost lost my life. this incident happen once & it will happen again. and im not down to go through it again. so now, i am requesting the dealer to take back the car. the car is only 9 days old and only have a few hundred of miles on it. i spoke to the dealer, but they said they will not take back the car. can you guys help me out here? *jb | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 08/28/2003 | 1 | ||
| Upon taking my 2003 g35 sedan to infiniti of nashville to have my oil changed and the brake light switch replaced based on a national recall, the brake light switch was improperly installed causing my brakes to be locked. i was allowed to drive off the lot with my vehicle in this condition causing wear on my brakes as it appeared that no one test drove my car prior to the maintenance to ensure everything was operating effectively. in addition, my transmission appears to be slipping based on the incident. *la | |||