Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 03058B | 10/15/2003 | 03058A | 10004562 | Pop or tick noise from front door window glass. *tt | 12/19/2003 |
| 03058A | 09/18/2003 | 10003913 | Pop or tick noise from front door window glass. *tt | 11/06/2003 | |
| 03021 | 04/02/2003 | 10001677 | Grease mark or streak on inside of door glass. *tt | 06/18/2003 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 04033 | 07/29/2004 | 10009364 | Window regulator motor reset procedure. *tt | 09/27/2004 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 04046 | 09/17/2004 | 10009749 | Rattle noise from rear view mirror harness cover. *tt | 10/19/2004 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 04024 | 05/17/2004 | 10007679 | Sunroof lid squeak/creak noise. *tt | 07/08/2004 | |
| 03060 | 10/06/2003 | 10003951 | Sunroof inoperative. 2004 fx35/fx45 included. *tt | 11/07/2003 | |
| VISIBILITY - WINDSHIELD | |||||
| ITB02028A | 09/18/2002 | ITB02028 | 635640 | Information pertaining to a squeak, creak, or rattle noise coming from the center of the dash or bottom of the windshield while driving. *tt | 10/29/2002 |
| ITB02028 | 04/23/2002 | 635057 | Some vehicles may exhibit a squeak, creak or rattle noise coming from the base of the windshield. *tt | 10/17/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 03/14/2012 | 80000 | ||
| Tl* the contact owns a 2003 infiniti g35. after driving the vehicle for a 10 second period, the contact noticed that the heater and air conditioning buttons were not functioning. the vehicle was not diagnosed or repaired. the current and the failure mileages were 80,000. | |||
| 02/28/2012 | 80000 | ||
| Tl-the contact owns a 2003 infinti g35. the contact was driving 45 mph when both the air conditioning unit and radio powering on and off intermittently. the vehicle was taken to the dealer. the manufacturer was notified, but the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 84,000. sm. | |||
| 02/28/2012 | 80000 | ||
| Tl- the contact owns a 2003 infinti g35. the contact was driving 45 mph when both the air conditioning unit and radio failed powering on off intermittently. the vehicle was taken to the dealer. the manufacturer was contact but the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 84,000. rds | |||
| 02/26/2012 | 70000 | ||
| Tl* the contact owns a 2003 infinity g35 . the contact stated that while driving 35 mph, the air conditioning was turned on without the contact operating it, causing the front windshield to fog with at temperatures of 60 degrees. the contact had zero visibility when driving the vehicle. the dealer was contacted and they diagnosed that the audio finisher circuit board needed to be replaced. the vehicle was not repaired. the failure and the current mileage was 70,000. | |||
| 02/26/2012 | 70000 | ||
| Tl- the contact owns a 2003 infinity g35 . the contact stated that while driving 35 mph, the air conditioning was turned on without the contact operating it, causing the front windshield to fog with at temperatures of 60 degrees. the contact had zero visibility when driving the vehicle. the dealer was contacted and they diagnosed that the audio finisher circuit board needed to be replaced. the vehicle was not repaired. the failure and the current mileage was 70,000. kmj | |||
| 12/07/2011 | 105000 | ||
| Tl-the contact owns a 2003 infiniti g35. the contact stated that the climate control did not function properly and he was unable to use the defrost system. the vehicle was taken to an authorized dealer and the contact was informed that the finisher circuit board needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 105,000. sm. | |||
| 11/15/2011 | 96000 | ||
| Tl* the contact owns a 2003 infiniti g35. the contact stated that the temperature control was defective. the contact mentioned that it would not allow her to turn on the defroster, which affected her visibility of the roadway. the vehicle was taken to a dealer who diagnosed that the audio finisher circuit board needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 96,000. | |||
| 11/15/2011 | 96000 | ||
| Tl - the contact owns a 2003 infiniti g35. the contact stated that the temperature control was defective. the contact mentioned that it would not allow her to turn on the defroster, which affected her visibility of the roadway. the vehicle was taken to a dealer who diagnosed that the audio finisher circuit board needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 96,000. kmj | |||
| 11/15/2011 | 96000 | ||
| Tl - the contact owns a 2003 infiniti g35. the contact stated that the vehicle temperature control was defective. the contact mentioned that it does not allowed her to turn on the defroster on as a result it affects her visibility. the vehicle was taken to a dealer who diagnosed that the audio finisher circuit board needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vin was not available. the vehicle was not repaired. the failure and current mileage was 96,000. pm | |||
| 07/20/2010 | 140000 | ||
| Tl* the contact owns a 2003 infiniti g35. the contact stated that the defroger system was inoperable. the dealer advised the contact to bring the vehicle in for service. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 153,000 and the approximate failure mileage was 140,000. | |||
| 07/20/2010 | 140000 | ||
| Tl- the contact owns a 2003 infiniti g35. the contact stated that the defroger system was inoperable. the dealer advised the contact to bring the vehicle in for service. the manufacturer was made aware of the failure. no repairs were performed. the current mileage was 153,000 and the approximate failure mileage was 140,000. kmj | |||
| 07/20/2010 | 140000 | ||
| Tl-the contact owns a 2003 infiniti g35. the contact stated that the defroger system was inoperable. the dealer advised the contact to bring the vehicle in for service. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 153,000. the approximate failure mileage was 140,000. bw | |||
| 01/11/2011 | 117000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 25 mph when the defroster, air conditioner and radio failed intermittently. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 117,000 and the current mileage was 127,000. kmj | |||
| 05/15/2011 | 140000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 55 mph when the defroster, air conditioner and radio failed. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 140,000 and the current mileage was 151,000. kmj | |||
| 01/11/2011 | 117000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 25 mph when the defroster, air conditioner and radio failed intermittently. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 117,000 and the current mileage was 127,000. kmj | |||
| 05/15/2011 | 140000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 55 mph when the defroster, air conditioner and radio failed. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 140,000 and the current mileage was 151,000. kmj | |||
| 01/11/2011 | 117000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 25 mph when the defroster, air conditioner and radio failed intermittently. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 117,000 and the current mileage was 127,000. kmj | |||
| 05/15/2011 | 140000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 55 mph when the defroster, air conditioner and radio failed. the vehicle was not taken to the dealer but the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 140,000 and the current mileage was 151,000. kmj | |||
| 01/11/2011 | 117000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 25 mph when the defroster, air conditioner, and radio stop working intermittingly. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 117,000 and the current mileage was 127,000. rds | |||
| 05/15/2011 | 140000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 55 mph when the defroster, air conditioner, and radio stop working intermittingly. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 140,000 and the current mileage was 151,000 rds | |||
| 01/11/2011 | 117000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 25 mph when the defroster, air conditioner, and radio stop working intermittingly. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 117,000 and the current mileage was 127,000. rds | |||
| 05/15/2011 | 140000 | ||
| Tl- the contact owns a 2003 infinity g35. the contact was driving 55 mph when the defroster, air conditioner, and radio stop working intermittingly. the vehicle was not taken to the dealer, but the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 140,000 and the current mileage was 151,000 rds | |||
| 11/01/2010 | 105000 | ||
| Tl - the contact owns a 2003 infiniti g35. the contact stated that the temperature control center console was defective. he mentioned that he was unable to turn on the defroster which minimized his visibility. the vehicle was not taken to a dealer. the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 105,000 and the current mileage was 140,000. pm | |||
| 11/03/2009 | 40000 | 1 | |
| My infiniti g 35 first began having problems with the cd player. it no longer works, but has now progressed to the radio and ac or heater freezing up. it occurs more frequently as time goes on. the safety issue is that i can not control the defrost or heat when it freezes. it happens when i am driving and yesterday the heater on the car turned itself up to 90 degrees with the blower at full blast. my daughter is a college student and i am concerned that when she drives back home on weekends that she will not be able to control the defroster this winter. we never know when this will happen and would hate for her to be on the interstate in the middle of no where and not be able to use the defroster. we also never know if the air or heat will turn to its low or high with the blower at full speed. several car mechanics have mentioned that this is a well known problem with the 2003 infiniti g 35's. on the internet there are numerous websites with many complaints on this issue as well.*tr | |||
| 03/15/2009 | 510000 | 1 | |
| My 2003 infinity g35 has an electrical problem with the radio which causes the climate control system to freeze up defroster will not work front or rear causing fogging when temperature changes this impairs my vision and creates a dangerous condition infinity will not do anything to fix this they recalled some vehicles so their aware of this condition. *tr | |||
| 03/07/2009 | 106000 | 1 | |
| Intermittent heater, defroster, ac, audio failure. this is a safety issue with regard to the inability to defrost / de-ice the wind shield. there are numerous complaints from other owners on this site and others. no response or support from infinity. *tr | |||
| 03/05/2008 | 71000 | 1 | |
| The heating/defrost/ac unit stops working while driving causing window to fog up during cold weather - back seats are ripping, like brittle. brake light in back window goes off and on, works when it wants to. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 04/09/2012 | 81000 | 1 | |
| The radio will turn off by itself and turn back on a few seconds later. all of the buttons in the center console become inoperable. the a/c controls also become inoperable and turns on by itself. it just doesn't turn on though, it turns on 90 degrees and starts blasting out. this is a safely issue because as a driver we never know when this air is just going to start blasting out at us like fire. if infiniti is smart enough to recall the sedan, they should do the same thing with the coupes. it is clearly a common problem among the '03-'04 models. if they want to keep their reputable name they will do what is right. *tr | |||
| 07/10/2012 | 180000 | 1 | |
| Unable to defog windows because all of the climate control buttons are inoperable. currently the climate control system is stuck at 71 degrees and the radio is completely out. *tr | |||
| 03/15/2012 | 120000 | 1 | |
| The ac/heat controller stopped working. the ac was stuck at full, at 60 degrees which created mist on all of the windows. i was not able to turn on the defroster which made my driving dangerous. *tr | |||
| 03/14/2012 | |||
| Tl* the contact owns a 2003 infiniti g35. the contact stated that while driving 65 mph, several warning lights illuminated on the instrument panel warning her that the vehicle was slipping into different gears. the vehicle was also slow to respond when the contact attempted to accelerate or when decelerating. in addition, the heat would activate independently and the contact would have trouble turning the heater off. the vehicle was neither diagnosed nor repaired. the failure mileage was unknown and the current mileage was 90,000. | |||
| 03/21/2011 | 96000 | ||
| Tl* the contact owns a 2003 infiniti g35. the contact stated that the control board (air conditioner/defrost/heat) was inoperative as well as the audio functions. the manufacturer was notified of the failure but denied any assistance with repairs to the failure. the dealer was not contacted and the vehicle was not repaired. the failure mileage was 96,000 and the current mileage was 133,000. the vin was unavailable. | |||
| 11/04/2009 | 322800 | 1 | |
| I have a 2003 infiniti g35. the center console, controlling the heater/ac and the radio is not working. i was told that there is a control board problem that infiniti is not claiming, yet according to the web, there are several complaining of the same problem. *tr | |||
| 08/30/2009 | 62000 | 1 | |
| The defrost no longer works. it has short circuited the heat and ac unit. the entire unit controls the radio and cd player. can't control any of these functions. many people with the 2003 infinity g 35 have these problems. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW | |||
| 10/07/2009 | 8500 | 1 | |
| Tl*the contact owns a 2003 infiniti g35. the radio, heater and air conditioning console had an electrical failure. he notified an infiniti dealer in reference to a recall, and was advised that the recall repair had previously been performed. the contact has to pay $1,300.00 to repair the vehicle. a representative from the manufacturer advised him that if he did not drive a hour and a half to an authorized dealer for an assessment, they would not provide any assistance. the current and failure mileages were approximately 85,000. updated 11/10/09 *bf the rear window defroster was inoperative. updated 11/13/09.*jb | |||
| 01/01/2006 | 1 | 12/13/2005 | |
| The rear defrost interferes with the radio. you can't play the radio if it's raining. the jim colman infiniti dealer ordered the part that took 3 months to come in. when they finally installed the part it did not fix the problem. i was told they would have to replace the rear window, however they can't because my basic warranty had expired. i was still covered under the warranty when they ordered the part that didn't fix the problem. *nm | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 12/08/2002 | 07/01/2002 | ||
| While driving on an entrance ramp to highway the rear window shattered. there was no overpass where an object could have been dropped. the entrance ramp at the point of is long way from any other traffic. i fail to see how a small pebble could cause the rear window to shatter into so many pieces (this is what dealer claims) dt | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 07/02/2006 | 2 | 12/03/2002 | |
| 2003 infiniti g35 with a recall on the engine. customer states that the dealer told her that her car was not included in the recall even though the symptoms were the same. dealer refused to fix it unless she paid 11,000 dollars to fix it. *kb the dealer informed the consumer the engine shut down because the piston broke causing it to hit the engine which put a hole in the engine block. the consumer had a used engine put in the vehicle on july 24, 2006 but, one year later the engine failed. the consumer stated she has had numerous problems with the brakes, the driver's seat made a constant noise, the 6 cd changer malfunctioned and ceased to operate and the window motor was replaced. *jb | |||
| VISIBILITY/WIPER | |||
| 08/06/2012 | 65234 | 1 | |
| Intermittent loss of control of front window defogger, rear window defroster, radio, a/c. this happens randomly while driving causing loss of visibility in cold or rainy weather. this problem started happening on rare occasion but the frequency is getting progressively worse and now happens almost every time the vehicle is driven! *tr | |||
| 08/06/2012 | 65234 | ||
| Intermittent loss of control of front window defogger, rear window defroster, radio, a/c. this happens randomly while driving causing loss of visibility in cold or rainy weather. this problem started happening on rare occasion but the frequency is getting progressively worse and now happens almost every time the vehicle is driven! | |||
| 06/01/2012 | 86000 | 1 | |
| The ac and radio controls basically none of the dashboard controls are working including defroster which is big safety hazard and as per infiniti dealership its a radio and circuitboard issues. after looking at internet i have found that there was a recall campaign (voluntary service campaign 2003 infiniti g35 sedan; audio finisher circuit board) for this issues -> itb03-007b service campaign -> issue description listed below available on the internet. but infiniti dealer is not accepting any recall on this ground and they are asking for 1300+ bucks to fix this issue. can someone please help as i can live without ac and climate controls but not without defroster. also its a trouble that ac auto turns on at full blown speed which cause too much cold in winter and its a health risk for myself and family including 2 kids. description from internet - on some model year 2003 g35 sedans manufactured through august 21, 2002, the audio and temperature controls may not operate as expected. when using the audio equipment or the temperature controls, the unit may become inoperative. in some cases, this can be corrected by turning the ignition switch off and back on again. in other cases, the unit remains inoperative and requires service by an infiniti technician. to prevent this condition, infiniti has initiated a voluntary service campaign to replace the audio finisher circuit board on these vehicles. use infiniti net to confirm if a specific vehicle is affected by this service campaign (p3104). *tr | |||
| 06/01/2012 | 86000 | ||
| The ac and radio controls basically none of the dashboard controls are working including defroster which is big safety hazard and as per infiniti dealership its a radio and circuitboard issues. after looking at internet i have found that there was a recall campaign (voluntary service campaign 2003 infiniti g35 sedan; audio finisher circuit board) for this issues -> itb03-007b service campaign -> issue description listed below available on the internet. but infiniti dealer is not accepting any recall on this ground and they are asking for 1300+ bucks to fix this issue. can someone please help as i can live without ac and climate controls but not without defroster. also its a trouble that ac auto turns on at full blown speed which cause too much cold in winter and its a health risk for myself and family including 2 kids. description from internet - on some model year 2003 g35 sedans manufactured through august 21, 2002, the audio and temperature controls may not operate as expected. when using the audio equipment or the temperature controls, the unit may become inoperative. in some cases, this can be corrected by turning the ignition switch off and back on again. in other cases, the unit remains inoperative and requires service by an infiniti technician. to prevent this condition, infiniti has initiated a voluntary service campaign to replace the audio finisher circuit board on these vehicles. use infiniti net to confirm if a specific vehicle is affected by this service campaign (p3104). | |||
| 07/10/2012 | 180000 | 1 | |
| Unable to defog windows because all of the climate control buttons are inoperable. currently the climate control system is stuck at 71 degrees and the radio is completely out. *tr | |||
| 07/10/2012 | 180000 | ||
| Unable to defog windows because all of the climate control buttons are inoperable. currently the climate control system is stuck at 71 degrees and the radio is completely out. | |||
| 04/29/2011 | 112000 | 1 | |
| The air control on my car went out. the car's radio and air controls no longer work. the air is stuck on 72 degrees cool with a/c on. i was in kentucky at the time and unable to manage my temperature. car's interior windows fogging up, unable to control defrost or windshield air direction. problem still exists, when air is on at certain times windows fog up and reduce visibility. this is a big problem with infiniti owners. *tr | |||
| 04/29/2011 | 112000 | ||
| The air control on my car went out. the car's radio and air controls no longer work. the air is stuck on 72 degrees cool with a/c on. i was in kentucky at the time and unable to manage my temperature. car's interior windows fogging up, unable to control defrost or windshield air direction. problem still exists, when air is on at certain times windows fog up and reduce visibility. this is a big problem with infiniti owners. | |||
| 10/13/2010 | 70000 | ||
| The vehicle hvac/stereo system lost power and quit functioning causing the windshield to fog up. the only way to see was by wiping the inside glass with paper towels. the system malfunctioned over the past months and now is not operational. | |||