Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
ITB-12-03406/26/201210044443Infiniti: information being provided as an updated repair procedures regarding sedan and coupe side module opening (right or left hand) dtc b1129 or b1134. *pe07/03/2012
ITB-10-03407/09/201010040390Ready08/29/2011
ITB-10-03407/09/201010040390Nissan: 2003-2004 g35. the side air bags could stop working due to a connector issue. the air bag warning lamp would illuminate. *rm08/29/2011
ITB-08-024A07/21/200810032305Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance03/03/2010
AIR BAGS - SIDE/WINDOW
ITB-12-03406/26/201210044443Infiniti: information being provided as an updated repair procedures regarding sedan and coupe side module opening (right or left hand) dtc b1129 or b1134. *pe07/03/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
11/07/2011114000
 The third brake light on the rear deck has failed for no apparent reason. the car will not pass inspection. they want several hundred dollars to replace the entire unit. i have researched online and found this is a voluminous problem for this model year. it was recalled and addressed by infiniti for the 2003 model year g and it is still a problem for the 2004 year. this needs to be recalled and fixed accordingly at the manufacturer cost. all these owners are not having the same failing issues without cause. i own two 2004 infiniti g35 sedans. i used to love both of them. this one has problems with the brake light and now the airbag light is mysteriously blinking for no reason! the other one has had issues for years with being able to put gas in and i have had problems at the gas station trying to fill the car! ridiculous! if infiniti doesn't do something ... i'll be switching makers. this one listed also has fuel presure regulator/damper failures ... while my other '04 g (with over 200,000 miles on it) has none. explain that. i live the real ... between two of the same model year. fix the problems infiniti!
10/17/201148500
 Tl- the contact owns a 2004 infiniti g35. the contact was driving 65 mph when the air bag warning sensor illuminated. the vehicle was taken to the dealer where they confirmed that the airbag control module needed to be replaced. the manufacturer was made aware of the failure and the vehicle was repaired. the failure mileage was 48,500 and the current mileage was 49,000. kmj
10/17/201148500
 Tl- the contact owns a 2004 infiniti g35. the contact was driving 65 mph when the air bags warning sensor illuminated. the vehicle was taken to the dealer and they confirmed the airbag control module needed to be replaced. the manufacturer was contacted. the vehicle was repaired. the failure mileage was 48,500 and the current mileage was 49,000. rds
01/21/2011107176
 Tl*the contact owns a 2004 infinity g35. the contact stated that the air bag warning light was illuminated. the vehicle was taken to the dealer who replaced the passenger side air bags at a cost of $700. one week later, the driver side air bags warning light was illuminated again. the dealer informed her that the driver side would also need to be repaired. the manufacturer was contacted and offered no assistance. the failure mileage was 107,176.
01/21/2011107176
 Tl-the contact owns a 2004 infinity g35. the contact stated the air bags light illuminitated. the vehicle was taken to the dealer who replaced the passenger side air bags at a cost of $700. a week later the driver side air bags was now illuminating. the dealer informed her that the driver side needs to be also repaired. the manufacturer was contacted and offered no assistance. the failure mileage was 107,176....mw
12/16/2010114000
 Tl-the contact owns a 2004 infiniti g35. the contact stated that while driving approximately 40 mph when skidding over black ice sending the vehicle onto on coming traffic and crashing into another vehicle. he stated that the passenger air bags deployed, but the drivers side did not. the contact received a concussion and was transported to the hospital via ambulance. the police were called and a report was available. the vehicle was towed to a garage and was deemed destroyed. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 114,000. the vin was unavailable. tb
08/16/2010100850
 Tl-the contact owns a 2004 infiniti g35. the contact stated that the driver of the vehicle experienced a front-end collision with a tree and the air bags did not deploy. the driver was injured as a result. the vehicle was totaled. a police report was filed at the time of the incident. the contact called the manufacturer who offered no assistance at the time of the complaint. the current and failure mileages were approximately 100,850-bk
08/30/200731500109/24/2004
 On august 30, 2007, i was stopped at a red light in my 2004 infiniti g35x and was struck from behind while stationary with my foot on the brake. the vehicle that struck me was traveling at a high rate of speed estimated to be in excess of 40mph. the impact crushed my rear bumper and trunk and drove my vehicle into the rear of the suv stopped in front of me, crushing my front end and inducing deployment of the passenger air bag although there was no one occupying the passenger seat. however, the driver's side air bag did not deploy in this collision, and while the seat belt restrained me, my arm hit the steering wheel, and i suffered musculoskeletal injuries in this accident. the car has been deemed a total loss. both the insurance appraiser and i have questioned whether a defect prevented the driver's side airbag from deploying. i have reported the incident to infiniti. *tr
03/04/200755000110/01/2003
 Tl*the contact owns a 2004 infiniti g35 coupe. the contact stated that all of the vehicle's air bags deployed while it was parked at the dealer. both the dealer and the manufacturer could not determine the cause of failure. the dealer stated that the only way for the failure to have occurred was if the air bag sensor was triggered during an accident. infiniti sent a specialist to inspect the vehicle, but was also unable to determine the cause of failure. the contact stated that the dealer would call the contact back with further information in regards to the vehicle, but has not heard from them yet. he contacted a lawyer who stated that the vehicle does not fall under the state's lemon laws because the vehicle has not met the state's requirement of being serviced three times. the vehicle is still under warranty. the current mileage is 56,000 and failure mileage was 55,000.
01/13/200736000108/14/2004
 I was traveling at 35 mph and i was hit by another car in the driver side door and i slipped straight about 100 feet and hit a light pole none of my airbags deployed and my foot was on the brake the whole time and it seemed the bakes did not perform as expected. *nm
02/21/200524000411/13/2004
 While driving our 2004 infinity g35 on the fwy going about 40 mph (the ground was wet) we felt the track control started to shift side to side, a truck cut in fron us us, which made my husband put on brakes, as he putted on brakes, the driver side front brake locked, which caused for the card to turn sideways and hit the center divider full speed. the brakes after they locked, never stopped the car, the only thing that stopped us was the center divider. the airbags never pop, as we hit the wall going 40 miles per hours. i have taken the car to the dealer recently and had the brakes changed (2 times in 11 months) and the last tme i tood the car i informed the dealer that the brakes felt hard, and they were hard to stop they stated that the brakes will get better with use, and that's how it usually felt after the brakes were changed. the car did not drive the same, the traction was not working, the brakes locked and to top it all the bags did not deployed after impact.*ak
AIR BAGS - SIDE/WINDOW
02/03/200850000110/01/2007
 Tl*the contact owns a 2004 infiniti g35. while driving in reverse at 1 mph, the two side air bags deployed. there was no impact, crash, or warning lights prior to the failure. the air bag light began flashing after the failure occurred. the vehicle was driven to the dealer and is currently being inspected. the current and failure mileages were 50,000.