Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/14/2012 | 32000 | ||
| I understand the cars symptoms are the same described in infiniti's itb07048 bulletin (sudden acceleration), i was told the fix is free in the us but infiniti in puerto rico wants to charge for this safety issue fix. i understand puerto rico has the same regulations as in the us when transit is referred to. why is it not a recall? | |||
| 09/30/2011 | 28500 | ||
| On 9/30/2011 i was driving at approximately 10 mph through our high school parking lot. my space is directly aligned with a speed bump. i slowed dramatically for the speed bump at the same time i made the turn to enter my parking space. the car responded incorrectly to the brakes, which had happened to me once before. the car surged forward, over a sidewalk, down an embankment and into a wall. the first time the car surged forward like that was in 2008 and the service department told me there was nothing wrong. this time, the crash caused irreparable damage and my car was totaled. | |||
| 04/08/2010 | 18000 | ||
| Vehicle pulls and jumps all over the place, this is so pronounced that the vehicle is unsafe to drive on most roads. i have taken the vehicle to the dealer 3 separate times for this issue, on each occasion they have performed an alignment but it does not solve the problem. on the fourth visit to the dealer an infiniti representative looked at the vehicle and declared that there is nothing wrong with the vehicle but confirmed in writing that the vehicle does indeed exhibit this behavior. additionally, the vehicle will occasionally have a completely unresponsive throttle and when i try to accelerate - the vehicle will just sit idling, this has become even more common since the last visit to the dealer (the dealer reprogrammed the ecu for reasons that still have not been made clear to me) concerning the above issue. | |||