Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, ELECTRIC
ITB-09-03708/06/200910030576Infiniti: while braking, especially when braking at highway speeds, the steering wheel shakes and/or the body vibrates and/or the brake pedal pulsates (also known as brake judder). *pe10/22/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
05/17/201124398
 Vehicle vibrates when braking. dealship found front rotors out of round and replaced them.
04/30/201010426
 Vehicle vibrates when braking. dealership found all four rotors out of round. dealership also found rear rotors warped. dealership cut front rotors and resurfaced rear rotors.
08/26/201015000
 Technical service bulletin itb09-037 from infiniti states overheating of the brakes can cause brake judder. they recommend installing a brake backing plate, resurfacing, or replacing the rotors. i took my car to my inifiniti dealer and the plate was installed. the front rotors were resurfaced, brake pads replaced, and i still had the brake judder. i took it back and they resurfaced the rear rotors and recommended balancing and rotoating tires. i did this (at my own cost) and the brake judder is still present. the car had 15,000 miles when the problem occurred. i feel a mandatory replacement of the rotors and the pads at the same time is required. the warped rotors continue to cause vibration after resurfacing and my dealer will not replace them at cost.